General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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Allow summary text to wrap around the photo on the front page of a listing GH2886
Currently it often happens that some of the text of the summary for an event or seminar listing ends up covered by the photo. Can we make it possible for the text to wrap around the photo? It's very frustrating to have to go back and forth and tweak the summary text so that it isn't covered by the photo!
0 votesWith the moving of the registration portlet to below the image (a while ago), text wraps around the image now.
Please do remember that images should be at least 400 pixels on one side (landscape or portrait orientation does not matter). And summaries should be very short, no more than three sentences. See our Publications Style Guide, https://www.mountaineers.org/volunteer/leader-resources/publications-style-guide, for more info.
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Branch Council Roster Positions GH2746
Please create positions specific to branch rosters:
Branch Chair
Branch Vice-chair
Branch Co-chair
Branch Secretary
Branch Treasurer
Branch Officer
MemberNote: "Member" is for branches whose committee chairs regularly attend branch council meetings but don't have a branch officer role (so its important we keep this) Thanks!
4 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Aug 2021.
Notes/Questions
- I saw “Content Manager” used, so I added that to the list.
- Since “Members” are described as Committee Chairs, should we add “Committee Chair” to the list? Would that be better/more correct? If so, do we keep “Member”?
- Each committee has a new field called, “Committee Type” with three choices: Committee (the default), Branch, and Board of Directors (for the Board of Directors “committee” only).
- For each of the branches, you’ll need to first edit the committee and choose “Branch” for the “Committee Type” field and then edit the rosters to choose the correct “branch” position for each person. -
Add skiing categories to activity and course faceted search GH2753
Its hard to find cross country ski courses in our find activity and course searches. Can we add cross country and backcountry ski filters
5 votesAug 2018
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Reclassify Snowshoe Routes and Trips Using New S/T Rating System ~WebsiteContent
This posting is the result of 1) a few years of cross-branch discussions among the Snowshoe Programs of the various branches, and 2) email discussions with the Program Center about how to go about changing the rating system used to classify Snowshoe trips. The feedback we received from the Program Center was that the correct way to document our request for changing the website was to post the changed to feedback.mountaineers.org.
The Snowshoe Programs of the various branches would like to change the way that Snowshoe Routes and Trips are rated so that each route/trip has a separate Strenuous and…
8 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Nov 2021. The snowshoe Routes & Places, https://www.mountaineers.org/activities/routes-places#b_start=0&c4=Snowshoeing, were updated per the Snowshoe Clubwide Standard, https://www.mountaineers.org/about/vision-leadership/board-of-directors/clubwide-activity-standards/snowshoeing/view.
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Leader "Difficulty" Rating Default to Blank GH2331
Currently when listing a new activity, the "Leader Rating" field defaults to "For Beginners (Getting Started Series)" There are cases where a trip is NOT for beginners, but the leader never changed their rating. Can the Leader Rating default to blank, and require the leader to select one of the options rather than default to For Beginners?
11 votes -
Enable Safety Officers to View Rosters GH2744
Enable Safety Officers to access to activity, course and event rosters.
1 vote -
Need Feedback Survey for Lodge Stays SD634
Right now there is no way for participants to submit feedback on their lodge stay. Create a web form survey like we do activities, courses, and events. On Mondays (or maybe Tuesdays to account for the holiday weekends), send a link to anyone who stayed at the lodge in the last seven days. Aggregate this feedback on the lodge pages.
8 votesCompleted Sep 2019.
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Make Event, Activity and Course feedback fields function the same way GH2762/3035/3493
All of our courses, events and activities have feedback forms but if you have a specific form you'd like to send to your participants we can make a change on the backend in salesforce. Unfortunately when we do this the field shows up differently on Events, Activities and Courses. We'd like it to be the same and clarify whether no feedback is collected or whether its being collected via salesforce/other (usually a link to survey gizmo).
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Nov 2020.
We added a “Skip sending feedback requests?” to Activities, Courses, Events, and Lodge Stays in Salesforce, the platform used to send these requests, so that staff may suppress sending the email request for feedback. Participants may still complete the feedback survey associate with the activity, course, event, or lodge stay if desired. A request for a survey from another platform like Alchemer (formerly SurveyGizmo) may be sent to participants.
We also added an “Is this a meeting?” checkbox to the event edit form on the website. Anyone you may add or edit an event can check this box. If this box is checked, the email request for feedback will not be sent, but participant may leave feedback from the event page or their My Activities page.
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Clarify rolling enrollment confirmation emails ~SFOnly
Right now the email shows only the start date of the first course lecture/field trip which is confusing. Make it so both start and end dates show AND it states that it is rolling enrollment and the individual course dates will be shown in separate activity email
1 voteJun 2018
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Add info to the lodge stay roster downloads GH2426
On the download of both Individual Lodge Stay Rosters and the View Lodge Stay Rosters, add these columns as the right-most columns:
- Age - Membership Status - Carpool Preference - Carpool Notes11 votesOct 2017
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Enable trip leaders to Identify Potential Leaders on a Trip
Currently, trip participants can rate trip leaders. Trip leaders need to be able to rate trip participants. Specifically, trip leaders need to be able to identify trip participants who demonstrate attributes of a future trip leader, and this information needs to be shared with branch committee leadership so they can follow-up with the potential trip leader and encourage them to take the appropriate next steps to volunteer as a trip leader.
When trip leaders close their trip or prepare a trip report, this new feature needs to be made clearly available to them so they are given an opportunity to…
4 votes -
When an activity is pushed to a future date make sure feedback emails also update to the future date GH2281
Right now if a climb is scheduled for May 1 and you have to move it to May 8 because of weather the feedback email is still sent out on May 2, the day after the original start date.
6 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Aug 2020.
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Add a My Blog Posts Page GH2829
Add a "My Blog Posts" page to the My Profile area so that members can find their own blog posts and blog posts by their favorite member bloggers more easily.
2 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
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Improve Event Detail Page View GH2927
Improve the event detail page view so that it is more like those for other views like activities, courses and lodge stays. There will be some small re-organization of basic information (e.g. remove phone number), the addition of a tabbed nav area--Location (map and address), Roster (for carpool organization), and Details (mostly info for volunteers)--and showing recommended reading.
5 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Sell Tickets to Events on our Website GH3343/SD669
We have EventBrite as a “workaround.” It does cost money (fees) and some extra staff time (which can be equated to money). Once implemented, we will have a more fully integtared shopping cart and bet better able to serve and engage with our members and guests.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Improve Roster Functionality: Badge Rosters SD584
Make sure there is pagination and the ability to search on large badge rosters. We'd also like the ability to download rosters. Need to be able to bulk update expiration date. Also need to fix the roster download function.
0 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Mar 2022.
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Clone Events SD585
Add a feature to clone Events like we can do for Lodge Stays. This would be much lime a "recurring events" feature.
5 votesCompleted Sep 2019.
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Recommended Reading for Events GH3551/SD583
Show a list of the “recommended reading” when RSVPing for an event so that members and guests may more easily purchase books for events like BeWild and new book releases.
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Create a searchable database of all committee chairs SD646
searchable by activity type, branch (idea came from scramble summit)
5 votesCompleted Sep 2019.
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Remember me function on log in page is broken GH2020
"Remember me" on the log in page is not working and when I open new windows or close my browser I have to log in again.
12 votesWe now have this fixed. Please let us know if you have any issues with the “Keep me logged in” feature.
Remember that when you use this it will last for 30 days for each device/browser combination so long as you do not log out.
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