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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog or our Technology Changelog. Thank you for your participation!
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479 results found

  1. When regional chairs offer to help a member with something, follow through!

    I have a road trip to Zion coming up and would have liked to post as global activity. I have been a member for only one year so was unable to post. Tacoma Branch Chair offered to help any way he could and though I reached out twice, I received no follow through. Suggest:
    1. Changing rules for activity posts so those who have experience and good activities can communicate to others who may be interested in participating.
    2. If you are a in a lead position (regional chair) and offer your assistance, follow through to your membership community. It…

    1 vote

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    1 comment  ·  Volunteers  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Chris corresponded with you about these issues. Please let us knwo if you need anything more.

  2. Leaders of a committee should be able to access old course rosters

    From Dennis Miller via info@mountaineers.org

    It appears that courses expire which means they don't show up under the course template unless you are course admin.

    1 vote

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    0 comments  ·  Rosters  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Committee admins can see all courses. If a person needs to work with historical courses, they should be a committee admin.

  3. 1 vote

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    Completed  ·  0 comments  ·  Members  ·  Admin →
  4. GH1123 include the ability to include attachments.

    GH1123 include the ability to include attachments.

    1 vote

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    0 comments  ·  Rosters  ·  Admin →
    Completed  ·  Jeff Bowman responded

    You can now add up to three attachments to email sent from the website. Please be sure to keep the total size of all attachments to 10MB or less.

  5. Enhance promo code limits GH1111

    As discussed, can you please talk to David about adding a “max use” requirement for our Promo Code. Right now you can add a maximum use per person, but not per code. Meaning you can only use a code once, but then you could give me the code and I could use it (also only once).

    Ideally we’d like to create a requirement for promo codes so they can only be used once (in the case of gift membership) which means we don’t’ ever need to go back in and add an expiration date, as it will expire once it…

    1 vote

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    0 comments  ·  Members  ·  Admin →
  6. Fix message in blue roster tab

    When you aren't listed as a participant for a leader or a trip it currently says Log in to see roster even if you are logged in. We need the text to say "Only participants of the trip can view other members on the roster. "

    1 vote

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    Completed  ·  0 comments  ·  Activities  ·  Admin →
  7. Add course template name to activity searches for field trips GH1142

    Add the course template name (essentially the course name with the year) to the activity search results so people can find the right field trip that they want to instruct at.

    1 vote

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    Completed  ·  0 comments  ·  Search  ·  Admin →
  8. Improve Drill Down Navigation in Left Side Bar

    I waste a lot of time navigating up and down the hierarchy page-by-page. Certainly, the breadcrumbs and the navigation tree in the left side bar are a great help for more effecient navigation.

    Unfortunately, the left sidebar is somewhat limited because at certain levels the expand/collapse arrows no longer work. For example,when you encounter "committees", you cannot drill down further. Instead, you must move your attention to the body of the page and choose a committee from there. Then the hierarchy in the side bar miraculously expands and you can continue drilling down from there. (Until you reach another committees…

    1 vote

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    1 comment  ·  Volunteers  ·  Admin →
    Completed  ·  Jeff Bowman responded

    As you noted, one can now drill down at the committee level. We cannot do this for the branch “home page” because branches requested a home page style that did NOT include the left navigation panel. You do get the lefty navigation back once you’ve gone to the Branch News, Courses & Activities or About Us page.

  9. 1 vote

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    1 comment  ·  Activities  ·  Admin →
  10. Preview Activity before saving

    There should be a way to preview an activity before submitting it. Currently one saves and then edits (submitted by Henry Romer during Focus Groups).

    1 vote

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    0 comments  ·  Volunteers  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Leaders can change their trip to Private state which is a “review” state. When an activity is private it will still show up in a leader’s My Activities area but not in the search area for the general public.

    We chose to make activities automatically published because that is what most leaders requested, especially because you can specify open and close registration dates. And you can always go in and edit your activity.

  11. Download Roster: Have option to download only those selected GH1132

    Right now the download roster brings everyone on the list, it would be cool to be able to select a portion of the roster and download this portion for management for all rosters (committee, course and activity). - Suggestion from Focus Groups

    1 vote

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    0 comments  ·  Rosters  ·  Admin →
  12. Develop Member Dashboard

    Create a member dashboard that allows us to more easily track membership by type, branch, member interests etc.

    1 vote

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    Completed  ·  0 comments  ·  Members  ·  Admin →
  13. Create Volunteering "interests and skills" checklists SD187/188/189/283/317

    One of the quickest ways to match organization needs with membership talent is to identify what skills are needed and what skills potential volunteers are willing to offer. When such postings are put on the website on the "Get Involved as a Volunteer" webpage (https://www.mountaineers.org/volunteers/get-involved-as-a-volunteer), we have YET not to have someone come forward and offer to help out. If your profile page allowed you to report your interests and skills, The Mountaineers could more specifically target recruitment efforts to people who are most likely to like the work being offered. It's a fundamental part of ensuring that…

    1 vote

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    2 comments  ·  Volunteers  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Check out the My Volunteer Profile tab from your account and My Profile link.

  14. Bring Trip Feedback Survey onto Mountaineers.org and include course surveys SD31/38

    President Dan Lauren created a trip survey mechanism that operates through a different platform than Mountaineers.org but which provides invaluable information for Leaders about how their trips were viewed. It would be great to make this information easier for Leaders to see on Mountaineers.org rather than another platform with a different log-in. This could then be expanded to courses and allowing committees to analyze feedback from students efficiently through the website as well.

    1 vote

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    17 comments  ·  Volunteers  ·  Admin →
  15. Have Peak Society annual dues payment recorded as a donation GH1160/SD337

    Have Peak Society donations be recorded as donation rather than membership type purchase opportunity.

    1 vote

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    Completed  ·  0 comments  ·  Fundraising  ·  Admin →
  16. Create a UI for staff to process membership dues

    Staff have a 21-step manual process for processing dues paid by check currently. We need a better user-interface and process for this system since a large portion of dues still come via snail mail.

    1 vote

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    Completed  ·  0 comments  ·  Members  ·  Admin →
  17. Fix Membership Join dates so they are not linked to other family members profiles

    Join dates were getting modified when membership types were being changed.

    1 vote

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    0 comments  ·  Members  ·  Admin →
    Completed  ·  Garrett Arnold responded

    This has been fixed so they are no longer linked however we were not able to individually identify records where this has happened. Please contact member services at info@mountaineers.org if this happened to you so we can update your profile accordingly.

  18. Fix Rolling Enrollment Date Structure

    Make sure that you can set up a course for rolling enrollment that then closes after the course end date so if you have 8 workshops under one course header for 2014 you can start over in 2015 with a new course and 8 new field trips that don't get rolled into one. This helps avoid huge course rosters to maintain.

    1 vote

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    Completed  ·  Garrett Arnold responded

    Completed at the end of December 2015 thanks to testing from First Aid coordinator Mary Panza.

  19. Hide Cancelled activities from Default Find Activities View

    Is it possible to add a flag in the Activities View that would hide all cancelled activities. It would be nice even if all cancelled activities were hidden automatically unless you set a checkbox to "Show Cancelled Activities".

    1 vote

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    0 comments  ·  Search  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We just completed this. You’ll find it at the end of the list of filters on Find Activities.

  20. Streamline waitlist registration for course related field trips

    Right now if you are registered for one field trip but on the waitlist for another and get off the waitlist you are not automatically removed from the other roster. Ideally there would be some sort of notice reminding the person to cancel off their other list or some sort of automation.
    -Submitted by Chris Williams

    1 vote

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    0 comments  ·  Members  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We added info to the confirmation emails instructing students to check their roster statuses before confirming the new course registration.

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