General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavior Complaint Form.
412 results found
-
Require Leaders to update their Waivers before listing a trip GH2429
Require Leaders to update their waivers before listing a trip. Right now this can be over-ridden by leaders which doesn't make sense since we want EVERYONE on the roster to have an up to date waiver.
1 voteOct 2017
-
Have leader's permission emails indicate whether assistant leader or participant
As a trip leader it'd would be nice if the permission request emails specify in the subject whether the request is for a participant or an assistant leader. This way the leader could handle emails differently, i.e. use different email rules, or simply, trying to make sure they have enough leaders earlier than accepting participants. Maybe a drop-down for the type of request or separate links would be a solution - i.e., "click here to request permission as participant" and "click here to request permission as leader"
1 voteIt was easy enough to add a question to the request, there does not seem to be any downside, and there are a few activity types where assistant leaders register themselves, so this is done.
-
Make it so the alpine scramble template can't be chosen during the winter months
During the winter months, roughly October 15 - April 15, we require that trips must be listed as "Winter Scramble" rather than "Alpine Scramble", this is because different badges are required for scrambling during the winter months. Unfortunately, from time-to-time a leader accidentally lists the trip as Alpine Scramble, allowing people to register who should not be qualified.
Is there any way to prevent the listing of "Alpine Scramble" trips during winter months, so only the "Winter Scramble" is allowed?
1 voteWe re-ordered the activity templates in the activity scheduling process drop down, so “Alpine Scrambling” and “Winter Scramble” are next to each other, so leaders can easily choose the correct template.
Winter scrambles are conditions and weather dependent so a fixed set of dates is not as flexible as this.
-
Make it possible to use the cursor keys within all text fields when creating or editing an activity.
When setting up and/or editing an activity, it is possible to move the cursor about inside the "Summary" filed but not in the "Meeting Place and Time" and "Required Equipment" fields. As a result, it is very frustrating to enter or correct information in the online activity form.
In other words, when pressing the ⬅️➡️⬆️or ⬇️ keys on my keyboard, the cursor will move accordingly inside the text field "Summary" as one would expect with a normal word processing function.
But in the "Meeting Place and Time" and "Required Equipment" fields, pressing these same ⬅️➡️⬆️or ⬇️ keyboard cursor control keys…
1 voteLast fall, we upgrade our rich text field editing interface. Hopefully, that and perhaps some Apple iOS updates have fixed this issue. If not, please send an email to info@mountaineers.org and we’ll take another look.
-
SEO Improvements 2017-18 GHP1 SD587
We engaged Portent, Inc. to review our website from an SEO (Search Engine Optimization, e.g. Google) perspective. They gave us a set of recommendations that involve both technical and content improvements to our website. Overall, this is likely a large project, but will likely be many very small projects that we can accomplish with our monthly support over time.
1 voteCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We completed all of the high priority items form our SEO review in 2017. We expect some of the remaining items may be on our next SEO review which is TDB.
-
Allow application files directly uploaded to course edit form GH2764
Make it so I can directly upload my course application on the course Edit form. Having to find my url and remember which folder i uploaded my application in is confusing and not intuitive.
1 voteWe added a link to the help text that opens the Course Materials folder in a new tab or window so that a file or web form can be added or its URL copied more easily. It’s one click up to the course template and it’s other folders if the application form is stored in a folder other than in the Course Materials folder.
-
For events, be able to RSVP as a volunteer
For events, make it possible for people to sign up as a volunteer. Currently, people who RSVP to an event are labeled participants by default. But on the roster, there are 3 roles people can have: event contact, volunteer, or participant. Whoever is managing the roster can re-label people as volunteers, but it would be nice if people could initially RSVP themselves as a volunteer. This would also serve as a recruitment tool for events that need extra volunteers. But maybe this could be a feature that you could turn on or off by adding separate lines in the event…
1 voteWe have the ability to set events up to default registrants to be listed as volunteers. This works really well for committee meetings and instructor trainings. When you are creating the event simply go to the RSVP tab and hit the default role for RSVP to be volunteer, it will default to participant. If you use the participant default you can set up a “Want to Volunteer” button on your event that can be set up to email you. There was concern that volunteering for an event requires some back and forth about roles and responsibilities so emailing the leader was helpful.
Learn how to set this up here: https://www.mountaineers.org/volunteers/leader-resources/branch-committee-how-tos#rsvp
-
Add a skill to volunteer profile
Under Volunteer Profile, add a box for "Conflict resolution, mediation, or legal help" to recruit volunteers that can serve as neutral mediators in a conflict or a complaint situation.
1 voteWe now have a Attorney/Legal skill option AND a Mediation/Conflict Resolution skill listed in the Volunteer Profile
-
Transportation and membership
My idea would be be able to full enjoy the Mountaineers without a car. It seems very difficult to do so, hikes in particular. Make it easier to delete our account and membership if needed. Great customer service.
1 vote -
With window reduced, 'Learn' is not visible
When you reduce the size of your window the LEARN menu and the left quarter of the screen disappears. Scroll bar appears fully left but missing key navigation features on the site.
1 voteWe launched the website mobile responsive theme on Oct 4 and this was fixed as part of that effort.
-
Roster change emails
When a leader gets an email notification about a participant change on their roster, it would be great if when the leader hits 'reply', the email would be redirected to that participant and not toinfo@mountaineers.org
I'm finding that even with I'm signed in to the website in one window, when I click on the hyperlinked participant name in the email, another window opens and the website wants me to sign in again, which creates to many steps.1 voteHi Stevie,
Looks like we can’t get the reply to work like that since these notifications come from salesforce rather than plone which is how bulk roster emails from the site work.
However, it is possible for us to add a live link to the person’s email in the body of the notification for easy emailing in the notification so that has been added. You should see this live on any future roster change notifications.
-
it would be wonderful to easily order maps online
order USGS/Green Trails maps online
1 voteWe are now the sole distributor for Green Trails maps and sell them on our website: https://www.mountaineers.org/books/books#b_start=0&c11=Green+Trails+Maps.
We do sell other map titles. All maps can be found at https://www.mountaineers.org/books/books#b_start=0&c5=Map.
USGS map sales have declined to near zero in recent years, so there is little need to sell the on our website.
-
Set up a Search for Badges to Make Them Easier to Find GH1881
Set up a faceted search in the Badges area, https://www.mountaineers.org/membership/badges, so that badges are searchable and easier to find.
1 vote -
Add More White Space Between Events on Calendar View GH1992
Add a bit more white space between events on the calendar view so that they do not appear mushed together as they do in some cases.
Here's an example for August 2016 on https://www.mountaineers.org/about/locations-reservations/seattle-program-center/events
1 vote -
Add GPS Coordinates to the Ballon Labels on Maps GH1968
On maps, add the GPS coordinates to the "bubble" that is displayed when a user clicks on a map's balloon (e.g. 46.8719090087, -121.51538770799999).
Example: https://www.mountaineers.org/explore/routes-places/pacific-crest-trail-routes/dewey-lake-naches-peak-loop-pacific-crest-trail (see also attached map image)
1 vote -
Reply to doesn't work on all email from mountaineers.org
Replying to emails written from leaders through mountaineers.org are not working for Windows 10 mail. Obviously Mountaineers can't control Windows but it might make sense to switch to participants being cc'd on organizing or the leader being cc'd so members don't send Member Services trip logistical emails.
1 voteThanks for providing feedback. Unfortunately we can’t fix Windows 10 mail but it does work for other mail programs. We also have an option for leaders to capture roster emails and easily copy and paste them into their email in the cc’ field if a leader does have Windows 10 or wants to help facilitate carpooling.
-
Make the course application hyperlink text into a more prominent blue button GH2176
Currently, there is tiny hyperlink text above the register button for a course for a person to submit an online application. I would like to see that as a prominent blue button above the yellow register button. The hyperlink text just doesn't jump out.
1 voteOct 2017
-
Printable Membership Card GH1834
We’ve had some feedback lately (well, always) from certain members who always want a membership card. Sending them individually is time consuming and expensive. How feasible would it be to design a page (something VERY simple) where people could print out their own membership cards?
1 vote -
We need to have short URLs that are easy to remember...
Right now, the URL to the individual activity committees (i.e. Photography) is super long and impossible to remember. Plus, there's no easy way to find these committees since they are not specifically listed under a branch or anywhere in the navigation (that I could find). For instance, the Photography committee's page URL is https://www.mountaineers.org/about/branches-committees/seattle-branch/committees/seattle-photography-committee. That is super long! We need a way to do short URLs that will get us to these pages. Using a short URL website like bit.ly would work, but the URLs don't make any sense, so no easier to remember.
1 voteThe short URL for the Seattle Photography Committee’s page is mountaineers.org/seattle/photography.
We are happy to make these following this format on request son long as the committee’s web page is has up-to-date, well-formatted content.
-
Default location on map in Events GH1781
For adding events to branches other than Seattle and Tacoma can the location map to defauit somewhere in the Puget Sound Area instead of coordinates so folks can more easily drag the dot around.
1 voteApril 2016.
- Don't see your idea?