479 results found

1. Change trigger for Event Ticket Notify Me list

   Modify the trigger for sending an email to the 'notify me' list for events from 1 ticket available to at least 2 (maybe up to 5). Currently when folks sign up to be notified of tickets, they often go to the event page to find no tickets are available anymore.

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   0 comments  ·  Events  ·  Delete…  ·  Admin →
   Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   This idea was completed during our Tech 4.5 Update. To learn more about this update, see his blog: https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more

2. Display dates of Submitted Leader Applications

   The new Submitted Last Application page is very helpful. Thanks.

   https://www.mountaineers.org/volunteer/volunteer-with-us/leader-applications/submitted-leader-applications

   It would be very helpful to include the application date in the information shown to volunteers. Currently, for example, there are almost 200 Hike-Backpack Leader Applicates dating back about 5 years, but they are all displayed in a single very large last that shows only the applicant names. It's possible to learn the date of an application by clicking it a noting the timestamp in the URL, but many volunteers are not sufficiently tech-savvy to do that, and it's necessary to click on each application individually in order to see the date.

   Specifically, it would help of the dates were exposed in the following places.

   1) As a column in the data-file.csv file.
   2) As a value in the text-format rendering of each request
   3) As a separator in the long list of applications displayed by clicking the "Submitted Forms" button. This list used to be grouped by year/month, which was very helpful. Bringing back that functionality would do the trick.

   Thanks.

   The new Submitted Last Application page is very helpful. Thanks.

   https://www.mountaineers.org/volunteer/volunteer-with-us/leader-applications/submitted-leader-applications

   It would be very helpful to include the application date in the information shown to volunteers. Currently, for example, there are almost 200 Hike-Backpack Leader Applicates dating back about 5 years, but they are all displayed in a single very large last that shows only the applicant names. It's possible to learn the date of an application by clicking it a noting the timestamp in the URL, but many volunteers are not sufficiently tech-savvy to do that, and it's necessary to click on each application individually in order to… more

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   2 comments  ·  Volunteers  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Sep 2022. 

   
   

   Notes:

   - Added "Date Submitted" field to application forms and set its default to today's date. This data will be available to forms submitted from now on.

   - Changed "Submitted Forms" buttons/links to be the folder contents view which has a "Last Modified Date" column, as close as we can get o s submitted date for the submitted forms folder. 

3. Convert Branch Dashboards to Google Data Studio

   With some new tools that allow us to automatically update a Google sheet from a Salesforce report and the tools available in Google Data Studio, we can convert the Branch Dashboards we built in Salesforce to Google Data Studio. This makes them easy to share with anyone who needs access without needing costly licenses.

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   0 comments  ·  Infrastructure  ·  Edit…  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Sep 2022.

4. Equivalency Candidate Badges

   Give Committee members the ability to award short-duration badges to Equivalency candidates, to allow candidates to manage their own instructor registrations as part of the requirements for demonstrating equivalency

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   5 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Our current system allows Committee Admins to create Equivalency Courses  for tracking and graduating Equivalency Candidates. In the Equivalency  Course Template, Committee Admins can designate an existing student  badge or a course badge as an “Enrolled Badge,” which will be assigned to Equivalency candidates for the duration of their enrollment in the Equivalency Course. This allows them to sign up for trips or instructor opportunities that require that badge so that they can meet their requirements for Equivalency.

5. No need for leader phone number in leaders permission email

   When someone submits for leader permission, I get an e-mail with information about the requestor and activity -- but curiously it has my own leader information including phone number.

   Since I end up just directly replying to those e-mails, which routes to the requestor, I've inadvertently been sending my phone number back to them all. Can the phone number be removed from the requestor form? It doesn't seem necessary

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   1 comment  ·  Activities  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Mar 2022.

6. Reorganize Youth Programs Menu

   Our youth programs have grown significantly since our website was launched in 2014. Consider a user experience design for the the "Youth" menu in the header (the More "hamburger" menu) and the youth pages to help members and guest better navigate and find information about programs for their children and youth groups. Specifically we have youth programs in more locations and have expanded program offerings. We need to be sure the menu and pages cover all of our programs in all of our locations in a way that is easy to navigate and find the information desired.

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   0 comments  ·  Youth  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Dec 2021.

7. Magazine

   i regularly see members on peaks in the Magazine without naming the peak or the members. My comment is mainly directly at the peak; it would be nice to know where the shot was taken. The current issue is a good case in point. 3 climbers sitting on a rocky top...but no mention of which peak they're sitting on.

   Richard Hagen

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   0 comments  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Thank you for your feedback, and for being a regular reader of Mountaineer magazine. We do our utmost to include location in photo captions, though there are times when we do utilize images with unknown locations or subjects. This occurs most often with images from our photo library, which includes many donated shots from volunteers which may or may not include all of the desired details. However, we’re happy to report that we believe the particular image you’re referring to does indeed have a location in the caption. The image is the cover of our Summer 2021 edition, and the caption can be located on the bottom left of the table of contents (page 2), identifying the summit as the Tooth.

8. Allow committee roster sorting for those who are not admins GH3526

   Roster sorting was disable in May, 2020. At that time the fix was only partial because sorting was re-enabled only for people with admin access to the roster. Prior to the May, 2020 breakage roster sorting worked for everyone. It would be nice to get that full functionality back again. Not every committee member has admin access yet many have a legitimate need to view the roster in sorted order.

   See related feedback item from May 2020 and followup comment from December 2020: https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/40525171-alphabetical-sort-for-rosters-has-disappeared

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   0 comments  ·  Rosters  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Mar 2022.

9. In Stewardship Half Day template document the need for manual follow-up

   After completing two "Stewardship Half Day" activities the participant is expected to send an email to info@mountaineers.org requesting their Stewardship badge. This fact was documented in a one-time email sent to activity chairs and some activity leaders when the new template was launched in November, 2020 (see attached pdf) but does not appear to be documented anywhere else. Moreover, people who post Stewardship Half Day activities are expected to include the need for manual follow-up in their activity descriptions, but that also appears to have been mentioned only in the one-time November email. As a result, Stewardship Half Day activities are being posted without the documentation, which leads to confusion and questions on the part of activity participants who have completed two half-day activities but have not received a Stewardship badge -- they do not know they need to ask for it manually because that is not documented anywhere.

   The natural place to document the need for manual follow-up would be in the summary field of Stewardship Half Day template itself:

   https://www.mountaineers.org/activities/activity-templates/stewardship-half-day

   For Course activity templates the "Description" field of the template gets copied into every activity created with that template. If the same is true of non-course activity templates, then perhaps the text that was recommented in the November email could be included in the Description field of the activity template so that it is automatically copied into every Stewardship Half Day activity:

   "As a half-day activity, participants who complete this activity are not eligible to receive the Stewardship Credit badge. If you have completed multiple half-day stewardship activities within the past year and you need this badge for course credit, please email info@mountaineers.org with the dates of your participation and our Member Services team will award you the badge."

   Alternatively, this text could be included somewhere else in the description field of the template so that there is at least a possibility that leaders will see it when creating new activities.

   After completing two "Stewardship Half Day" activities the participant is expected to send an email to info@mountaineers.org requesting their Stewardship badge. This fact was documented in a one-time email sent to activity chairs and some activity leaders when the new template was launched in November, 2020 (see attached pdf) but does not appear to be documented anywhere else. Moreover, people who post Stewardship Half Day activities are expected to include the need for manual follow-up in their activity descriptions, but that also appears to have been mentioned only in the one-time November email. As a result, Stewardship Half Day activities… more

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   0 comments  ·  Activities  ·  Delete…  ·  Admin →
   Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   Hello David -

   Thank you for sharing this idea! We have implemented two changes to assist in awarding stewardship badges for multiple half day events.

   
   

   1. We added the language you recommended to the half day activity template. We cannot auto-populate the description of an activity, but can auto-populate the leader notes of an activity. Now, if anyone generates a half day event this information will be added like the 10 essentials are always added.
   2. We created a report that will email our Member Services team every quarter that should help us find individuals who have attended multiple Stewardship half day events that do not have an active stewardship badge. This will hopefully have us find and recognize those who may have missed the leader notes!

10. Allow Committee Admins to see all activities posted under its purview

    As the chair of the scrambling committee and the course lead for scramble course, it is surprisingly difficult to know what activities are posted on behalf of my committee.

    I can use the search Activities page to look for "Scrambling" activities for "Foothills" but there are other things we do on behalf of the committee that aren't scrambles and there's no easy way I know of to see those and access them.

    A concrete example: I can only easily get to the rosters for the field trips I personally am on the roster for. If I have a leader leading another field trip, even as the course lead I have no way to get to that unless I go to that leader's profile and access it from their page, because a historical activity disappears from the course listing. It's not practical to add myself to every Foothills Scrambling Committee activity.

    It would be great if there was a place for committee admins to see all upcoming and historical activities posted for their committee. Since that could be a whole lot for some committees, it would probably need to be filterable to some date range.

    Another way I would use this is to review closed out activities for updating our recognition tracking. Currently, we have to rely on a big Excel data dump from the club at the end of the fiscal year. This makes it difficult to go back and reason about things that happened almost a year ago. Who was that mentored leader again? I'd much rather process that info in smaller batches, and something like this would let me do that.

    As the chair of the scrambling committee and the course lead for scramble course, it is surprisingly difficult to know what activities are posted on behalf of my committee.

    I can use the search Activities page to look for "Scrambling" activities for "Foothills" but there are other things we do on behalf of the committee that aren't scrambles and there's no easy way I know of to see those and access them.

    A concrete example: I can only easily get to the rosters for the field trips I personally am on the roster for. If I have a leader leading… more

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    0 comments  ·  Rosters  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We have the ability to provide reports to committee on demand from our Salesforce database, a CRM (Customer Relationship Management) platform. It has a much better and more flexible data reporting engine than our website which is a CMS (Content Management system).

    We also have the ability to connect a Salesforce report to a Google sheet and share that with any of our volunteer administrators. These Google sheets may be refreshed periodically (daily, weekly, monthly) so they can be as up-to-date as needed.

    If you need a one-time report or periodically updated report for your committee or branch, please send an email to our Member Services Team, info@mountaineers.org.

11. Improve Route/Place Summary (aka Search Results) View GH3574

    Given that our Routes & Places have grown to support a wider set of options and variations, and that they support both land and marine activities, it would be better to display the entire summary and remove the detailed info at right column in the summary (aka search results) view of a route/place. See the attached mock-up.

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    Completed  ·  0 comments  ·  Activities  ·  Edit…  ·  Delete…  ·  Admin →

12. Trigger a notification for Senior Rate Eligibility when Members turn 65 ~Salesforce

    Many members appreciate the convenience of the auto renewal feature for membership dues but for members who begin their enrollment at the Adult rate and turn 65 before card expiry, this may result in several years of paying at a higher rate than necessary. Including a notification on their 65th birthday, similar to the one sent out when members turn 18, will allow these members to make a fully informed decision about their options.

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    0 comments  ·  Members  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Apr 2022.

13. Magnuson South Wall Climbing Reservations

    This page has confused me a few times. The Seattle Park Department does not manage reservations. It would be nice to have updated information about the south wall here.

    Open public use?
    Any reservation system?
    Bolted?
    Check for exclusive reservations, where?

    https://www.mountaineers.org/locations-lodges/seattle-program-center/events/magnuson-reservation

    Thanks!

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    Completed  ·  1 comment  ·  Content  ·  Delete…  ·  Admin →

14. Make it more clear that a member is under the age of 18

    I can't guarantee that any of my volunteer instructors are "youth qualified" so it should be more clear on a member's profile that they are under the age of 18.

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    0 comments  ·  Rosters  ·  Delete…  ·  Admin →
    Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    Since this idea was submitted in 2021, we have made changes to our Activity and Course rosters to highlight anyone under the age of 18. On the roster, youth are highlighted yellow and the registration note states 'Youth Under 18'.

15. Searchable committee minutes

    We hold meetings, take minutes, and archive them. The ability to search past minutes will be very useful. In fact, I think that searching for when the committee discussed some topic - and what was decided - will be the most common way that I reference our meeting minutes.

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    1 comment  ·  Search  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    The text files in all PDF files on our website are indexed and we can add a search portlet to any area of our website. If you have a committee or folder or anywhere else on our website within where this would be beneficial, please send an email to info@mountaineers.org.

    Here are two examples of the search portlet in use:

    Blog: https://www.mountaineers.org/blog

    The Mountaineer Annuals: https://www.mountaineers.org/about/history/the-mountaineer-annuals

16. Assign the Stewardship Credit Badge Based on Stewardship Activity Volunteer Hours

    Once participants can more easily be assigned volunteer hours for participating in a stewardship activity (see Allow Participants to be Bulk Assigned Volunteer Hours, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41829865-allow-participants-to-be-bulk-assigned-volunteer-h), assign (or remove) the Stewardship Credit badge based on having 8 or more stewardship volunteer hours in the last 365 days (removing this badge if a person has it and their stewardship volunteer hours are less than 8 in the last 365 days).

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    1 comment  ·  Activities  ·  Delete…  ·  Admin →
    Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This has been completed. A leader can add a stewardship badge to an activity so that once the activity is completed, the badge will be assigned to participants on the roster. This only works for a full stewardship day. An idea still remains for half days: https://feedback.mountaineers.org/forums/273688/suggestions/43952484

17. Registration Portlet Checkbox Update for Adult Courses GH2751

    For an adult registering for an adult course (i.e. one that's NOT a Youth Program), display this text The leader of this course has explicitly given me permission to register and I understand I may be permanently deleted from the roster if I sign up without that permission. I further verify that I have the skill requirements necessary to safely participate. {Request Leader's Permission} if no application form URL is specified and the person registering is not a youth.

    For a youth registering for an adult course (i.e. one that's NOT a Youth Program"), display a checkbox with this text I have verified that a Qualified Youth Leader will be present for this all course activities. The youth registrant meets the age and skill requirements and has permission to participate in this course. {Request Leader's Permission} for all youth. (Note that this is in addition to a required application form if an application for URL is specified).

    For an adult registering for an adult course (i.e. one that's NOT a Youth Program), display this text The leader of this course has explicitly given me permission to register and I understand I may be permanently deleted from the roster if I sign up without that permission. I further verify that I have the skill requirements necessary to safely participate. {Request Leader's Permission} if no application form URL is specified and the person registering is not a youth.

    For a youth registering for an adult course (i.e. one that's NOT a Youth Program"), display a checkbox with this text … more

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    0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Feb 2023.

18. Alphabetical sort for rosters has disappeared

    Before the May plone update committee, course and activity rosters could be sorted by name which was very helpful when comparing rosters and trying to find peoples names to manage rosters. Right now when you have a roster for over 12 people it becomes more difficult to manage rosters. Hopefully since we used to have this functionality it can be fixed soon.

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    1 comment  ·  Rosters  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed May 2020.

19. Add "Online Classroom" and "Hybrid" as filter options for courses.

    In this time of Covid19, make it easier for users to sort/filter by distance learning options.

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    0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Thanks for this idea. You can already find all of our online and hybrid courses by searching for “virtual” on our https://www.mountaineers.org/courses/courses-clinics-seminars#c9=&b_start=0. This was not obvious, and we’ve updated the header text on this page to let folks know it’s possible.

20. Add our COVID Code of Conduct to website GH 3445/3446/3447/3450/3455

    Add text acknowledging our COVID Code of Conduct, including a link to the reference page(s), to the event/activity creation page and the registration pop-up. Also add a note about the Code of Conduct to the top of all event and activity listings.

    Add donation requests to free activities and events.

    Better emphasize donation request in checkout process.

    Add "Include credit card fees" for donations.

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    0 comments  ·  Activities  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Jun/Jul 2020.