General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Add pre-checked email opt in box on a check out page

    Email list building: Add a pre-checked "Opt in" email box to a page in the check out process so that opt in is the default.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Jeff Bowman responded

    We already opt all new contacts into our Routefinder, Conservation Currents and Book email newsletters by default. It’s easy to opt out later on the website or in an email newsletter that is received. We decided thi sis all we need and that doing this in the checkout process would be overkill.

  2. No "feedback" link on the books page

    Can we add a "feedback" hyperlink to the bottom of the books home page like there is on all the programs pages?

    thanks!

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Cancelled  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  3. Create functionality that allows the use of course pages to assign badges to students opting for the modular route w/ other system org wide

    As courses create a modularized option (such as Basic Alpine), and where course and committee leaders use course pages as a way to easily assign badges to students that complete all of the requirements, a way to catch or exclude repeated rosters and data points across all of our systems and for the organization as a whole is needed.

    Course leaders have requested the use of course pages as a way to more easily and efficiently assign badges themselves instead of the need to pass off to staff. However, this could create duplicate data points in our integrated software services…

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Cancelled  ·  2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  4. Import Events from Facebook (upgrade plone.app.events) SD628

    As Mountaineers staff I need to import events from Facebook (that I exported to a .ics file) to an "events" folder on our website so that I do not have to double enter items.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Cancelled  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  5. Committee roster updates based on activity level

    One of the things were trying to do right now is clean up the roster, lots of old info there. Any chance those can be self updating fields? For example the scramble standard says leaders have to do at least one trip every 2 years. Something similar could work for instructors too.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →

    We added the ability to download badges for all on a committee roster, so there is enough data for a “real human” to review and make decisions about a leader’s status. This is better than a costly automated system that could accidentally remove a person from a roster.

  6. Map of phone numbers to call for back country rescue

    How about posting a map showing which number should be called in case an emergency rescue is needed in any given area in the Washington Cascades (or Olympics)? Maybe it already exists, but I couldn't find it. Ideally, the map would clearly delineate the boundaries between rescue jurisdictions.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Garrett Arnold responded

    As Jeff mentioned in the comments below, calling 911 is the very first thing that should be done in an emergency situation. Read more about our Emergency Contact Procedures here: https://www.mountaineers.org/about/safety/emergency-contact-procedures/view.

    Although there are some general jurisdictions for SAR teams they do work with eachother and the Navy, different county Sheriff’s office etc to see what resources are available most quickly. Most of the time the most useful information is to know whether you are in a National Park or if you aren’t in a National Park which county you are in along with the trailhead where you entered. Washington Department of Transportation has some good maps online to help identify which county you are in before heading out. http://www.wsdot.wa.gov/mapsdata/products/digitalmapsdata.htm

    The next step after 911 is calling the Mountaineers specific emergency line 206-521-6030 and the folks on that line will additionally help triage the situation.

  7. Add New Promo Codes for Books & Merchandise SD 410/334/332

    Now that we sell books online and will soon sell merchandise online, we need a few more promo codes:


    • Dollar amount discount off of shopping cart total


    • Buy One Get One FREE


    • Bulk Discounts


    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  8. Still Logged In as a Zope User GH1096

    A few folks have received a "Still Logged is as Zope User" message when logging out of the website. Please let us know if you are one of them. Thanks!

    Here is info that would be helpful to us if you experience this issue:


    • What device are you using (brand, model, etc.)


    • What browser and operating system you are using.


    • Was there anything odd about when you logged in?


    • From where did you log in (e.g. following a link in an email or bookmark/favorite that required log in or navigation directly to mountaineers.org.)?


    • What page were you on when you…

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Jeff Bowman responded

    We understand what causes this issue and it is only an issue with site admins. It has not been reported by anyone in several months.

  9. Move Question Mark

    The question mark at the bottom of the web page is right on top of the down arrow on the scroll bar, so its really easy to accidentally click on it, which is very annoying. Can we move the location of the question mark a little so that it doesn't cover the scroll bar? (from Ralph Wessels)

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Jeff Bowman responded

    We’ve reviewed and discussed and unfortunately, we cannot find a better place for the question mark to live, and no one else has reported this as an issue.

    Please do email us at info@mountaineers.org if there’s anything you need.

    Thanks again for bring this to our attention!

  10. Make "?" widgit display in all browsers

    Having trouble with Safari I'm on a Mac OS X 10.7.5.

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  11. Eliminate or change the SK ratings for Sea Kayak Route/Places

    From the 2/7/15 Sea Kayak Summit - all of the leaders from the represented branches at this summit (all branches except Kitsap and Bellingham) agreed that SK ratings for a route/place (NOT an "Activity") was of limited usefulness. Many agreed with the suggestion of changing the route/place rating to something more general such as "beginner, moderate," or other phrases that referred to the amount of POTENTIAL exposure, but did not purport to address all of the varying conditions that could occur at different times and in different weather.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Jeff Bowman responded

    Chris Williams worked with our Sea Kayaking Leadership on this issue. It was decided that having difficulties on Sea Kayaking Routes & Places is desired. Like all trips, difficulties can vary widely based on weather and other conditions.

  12. Volunteer Recognition Badges ~WebsiteContent

    We have Super Volunteer and Key Leader Badges. What other ideas do you have for volunteer recognition badges? This input, combined with our current and future website abilities will help us make the best decisions as we develop ways to recognize the hard work that our volunteers do.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Jeff Bowman responded

    We shoudl do this as a survey to our volunteers. It’s too hard to get responses for this kind of a question here.

  13. Loosen up committee roster visibility GH1365

    Loosen up roster visibility so I can see rosters of other committees, branches. - from Focus Group

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Garrett Arnold responded

    We’ve not seen any interest in this at this time so cancelling this item at this time.

  14. My Calendar SD411

    Add a "My Calendar" page where I can see all of my activities on a calendar, or subscribe to an iCal feed of my activities.

    Update April 2018
    We are "cancelling" this for lack of a better status, because each of the items below is its own idea, and some are complete. Please visit the individual items to vote for or subscribe to them. Thanks!

    Update April 26 2016
    Thanks to everyone who took the leader survey. The calendar requests with the most votes are below.


    1. The ability to filter by weekday or weekend which we are tracking here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7910340-weekend-activities-filter

    32 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Jeff Bowman responded

    Update April 2018
    We are “cancelling” this for lack of a better status, because each of the items below is its own idea, and some are complete. Please visit the individual items to vote for or subscribe to them. Thanks!

    Update April 26 2016
    Thanks to everyone who took the leader survey. The calendar requests with the most votes are below.

    1. The ability to filter by weekday or weekend which we are tracking here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7910340-weekend-activities-filter

    2. Ability to receive a calendar reminder when registration is opening for an activity. This is part of the Alerts & Notification idea, https://mountaineers.uservoice.com/forums/273688-general-feedback/suggestions/7457242-add-bucket-tick-wish-list-and-email-notifications

    3. Ability to sync outside calendar (Outlook, Google) with your Mountaineers Activities/Events which is part of the original idea above. COMPLETEALL calendar views on our website come with a iCal download, so for anything with a calendar view, you can download the relevant calendars and view them overplayed…

  • Don't see your idea?

Feedback and Knowledge Base