When course participants visit this page at the same time and try and click Manage Registration no one else can visit the course page. Specifically we had about 75 out of the 100 participants were online trying to sign up for their hikes at 9:00AM yesterday. We had 25 hikes that all went "live" for registration at 9:00 (these are our April CHS hikes). The offerings were split evenly -- 12 CHS1 hikes and 13 CHS2 hikes -- and, from what I can see, the participants were attempting to sign up for a real variety, not just 2 or 3 in particular. None of the hikes appeared to be in greater demand, or filled up faster than the others. Looking over the numbers this morning, it appears about 89 people signed up over the course of the day (most in the morning after the website issue was resolved). The breakdown percentage was 56%/44% (CHS2/CHS1)

https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-hiking-backpacking/seattle-hiking-committee/course-templates/conditioning-hiking-series/conditioning-hiking-series-seattle-2018

This request is two part

1.) Modify the label and description of the Y/N Safety Concern question

Label: "Were there any safety incidents or other concerns to report?"

Description: [NO CHANGE]

2.) Add a text field to the Participant Survey to describe their safety concern.

Label: "Please describe your concern"

Description: "Provide a short description of your safety concern"

Content Type: Text field

Business Rules: Like #1 above, if content is entered into this text field, send safety report to Safety@mountaineers.org

User Story: As a trip participant, when I enter a description of my safety concern and click Submit to the form, send a notification to the Safety Committee so that they may act to follow up.

In order to track what the mountaineers does in terms of outdoor leadership, we would like two activity types:

Leader Development - Leadership Skills
Leader Development - Technical Skills

Below is the email thread for background:
Here’s a really quick stab at some language, for nothing else than to give us something to edit:

Leadership Skills
- May or may not be activity-specific.
- May or may not have a focus on outdoor leadership.

- Emphasis on facilitation, instruction, and/or group leadership.

Technical Skills
- Activity-specific.
- Skill development in activity that this person leads or aspires to lead. (Not quite sure how to word this, but trying to differentiate something like Canmore from the Basic Climbing Course.)
- May have an emphasis on incident management or activity-specific rescue techniques.

From: Becca Polglase
Sent: Thursday, January 11, 2018 2:56 PM
To: Tess Wendel <tessw@mountaineers.org>; Steve Smith <steves@mountaineers.org>; Sara Ramsay <sarar@mountaineers.org>
Subject: "outdoor leadership" activity type

Hi folks,

As we were talking about tracking participation in Outdoor Leadership activities, we decided we would like two categories:
Leader Development – Leadership Skills
Leader Development – Technical Skills

Two questions, probably both for Tess:
1. I was trying to utilize our current “Outdoor Leadership” type to edit and categorize courses and activities appropriately from 2017 so I could run a report for Elizabeth… For courses, it happens at the course template level and it works great. I created a report: https://na88.salesforce.com/00O1Y0000074Meh that’s saved in the Volunteers folder. We’ll likely have to do an annual data clean-up to make sure we aren’t missing any that aren’t tagged correctly, but I did that for 2017. For Activities, at the template level there is only a single-select. At the Activity level, you can multiselect, however there is help language discouraging this (and the help language is good I think). Is there a reason we can’t get a multi-select activity type at the template level? That would lead to much less year-end data clean-up.
2. What is the process by which we change the existing “outdoor leadership” course type to “leader development – leadership skills” and add a “leader development – technical skills”?

Steve/Sara – we should have some definitions.
Eg –
Canmore Ice Climbing is clearly LD – Technical Skills
Mick Pearson – LD – Technical Skills and LD – Leadership Skills
Leadership Conference – LD – Leadership Skills
Everett Instructors Clinic – LD – Leadership Skills and LD – Technical Skills
WRMC – LD – Leadership Skills? Or do we track this with some other method because it is not a mounties only thing?
ACA Trainings – LD – Leadership Skills and LD – Technical Skills? Or do we track this with some other method?

In some cases, we are charging people to participate and in others we are paying for them to participate. Do we care?

For now we can at least get the two categories going and the definitions written.

When a youth who is a Mountaineers member turns 18, they should receive a "happy birthday" email (with the primary account holder copied) saying:
"Happy birthday! We're so grateful that you and your family have given The Mountaineers a chance to play a role in your formative years. We hope you feel like you're part of the family. We know that your late teens and early 20's are busy years. We hope you can still stay involved, but even if life takes you on new adventures, we want you to know that we still consider you part of our family, and we hope you'll stay connected.

That's why, for your 18th birthday, we've given you a 1-year adult membership! And, we'd also like to give you a one-time offer to extend that membership for another 4 years, to help take you through those busy early 20's. Log in anytime between now and when your 1-year free adult membership expires to purchase another one-year adult membership, and use this coupon code to extend it for another 4 years. You'll end up with a 5-year membership for the price of one. A little birthday gift from us, and our way of saying "thanks for being part of our family."

Facility and Volunteers don't have a clear system for ensuring there is a person on site who can open and close the facility. Under the current system, staff must manually follow-up with each leader or make assumptions about event overlaps and if there is going to be someone that can open/close the facility.

I'd like to see a required checkbox on the add event page that asks:

"Will there be someone that is familiar and able to open and close the program center during this event?" If no, or unsure, please contact the facility staff at spc@mountaineers.org"

We then can use this check box to export to our room reservation pages and follow up with a reservation that needs help or we can trust that the volunteers have sorted out that they have someone able to open/close for their event.