General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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Add Staff UI for Procesing Refunds SD289
Now that we have a My Purchases on the website, we need to be able to properly record refund transactions in all of our systems. This will also reduce the time needed and improve the accuracy of by our Members Service Team to process refunds.
- Staff need the ability to issue refund (full and partial) when canceling a person from an activity or course.
- Staff eed to be able to cancel a person'smembership and refind a specified amoutn of annual dues that have been paid.
- Staff need to be able to cancel and refund full and partial amounts for book…
0 votes -
Make it possible to search activities by asst leader and co-leaders GH1527
Make it possible to search activities by co-leader or assistant leader, right now you can only search by primary leader.
1 voteYou may now search activities and courses by leaders name for leaders who are co-leaders, assistant leaders or mentored leaders.
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Roster visibility change on the web site
Some of us are wondering about a recent change on the web site. Activity rosters are no longer visible unless we're registered for that activity. Instead of displaying the roster, the web site now displays this text: " You must be registered for this activity to see the participants".
This obviously enhances privacy for those members who wish it, but it also reduces visibility for those members who use the visibility to hang out together on Mountaineers activities.
As you know, members already have the ability to mark their own profiles as private.
I'm wondering if this privacy setting could…
4 votesGoofed while fixing another roster issue.
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Add age parameters for youth only activities GH 1253
To prevent adults from registering themselves or the incorrect family member allow course leaders to indicate age parameters as pre-requisites for courses, course related activities and activities.
0 votesThere is now a minimum and maximum age field on courses and activities to avoid having parents sign up for youth specific activities.
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The rosters should be open to participants to see who is going on a trip--not only to carpool but just to know who is going. Why not?
Currently the only ones who can see the rosters are leaders. Many times as a leader I've heard participants announce "I wish I had known you were going so we could have carpooled." Or many times after a trip people want to get together to socialize. We should protect personal information, but a list of names should not violate anyone's rights, should it?
3 votesThis is fixed. We goofed when fixing another roster issue.
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Course-Related Activities website architecture change
Summary:
Course-Related Activities need to be connected with the pertinent Course offering. (i.e. Course-Related Activities should NOT be connected to the generic Course Template and thereby connected to all offerings of Courses based on that Template).Detail:
With the current setup, the process for creating an instance of a Course is to start with the pertinent Course Template. The Course is then filled out with more detail by creating Course-Related Activities (such as lectures, field trips, etc), which are at specific locations at specific dates / times.
It is important for each unique offering of a Course to have its…
6 votesWe had a chance to discuss our course architecture in depth on June 9 in Everett and how to best utilize the structure we have to avoid almost all of the problems listed in this thread. The one item we are working on for fall is having a single seminar style course type which is much more activity like in nature but has an instructional component to handle special instructor clinics and workshops that we often offer in The Mountaineers. We hope to meet again with Everett leaders in the fall to help schedule courses and make sure that everyone understands the most efficient way to set up and manage courses and the activities that go with them.
If you’d like to know more about or comment on the single activity course please comment here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6836270-create-a-new-course-content-type-better-suited-for
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Option for "Closed" vs "Open" Activities
There needs to be a better way to handle closed activity sign-ups such as SIG-only outings. When hunting for activities, it is frustrating how many of the outings are actually closed events for a set group of people and not open to the public. Surely there's a way to remove these closed events from the publicly searchable activities board.
2 votes -
Add a show activities from the past check mark box on courses
It would be cool if the Course Requirements tab on the course detail page page included a checkbox labeled “X Show activities from the past” and/or maybe a date range for activities that would be displayed.
7 votesWe can now enable faceted search for course “Activities” folders to allow course administrators to more quickly find particular course activities and more easily manage their courses.
Please send an email to info@mountaineers.org if you’d like this feature enabled on any of your course’s “Activities” folders.
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Announce class times
Please put class times in with the dates on the registration page of each class.
1 voteWe asked leaders to include times in their course activity listings.
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Schedule quarterly meetings of all hiking committee leaders to coordinate the scheduling of hikes to match demonstrated demand. .
We need to avoid both too few and too many hikes of the same type, to avoid both long waiting lists and the need to cancel for lack of signup.
2 votes -
Add text in manage registration window regarding activities that have closed GH1256
If you get off a waitlist for a field trip and want to remove yourself from one that is already closed it is not clear how to do that from the manage registration window for course related activities.
Please add a tag line to the red text that exists already saying registration has closed to make it say.
Registration closed Mar 11 5:00 pm. Contact leader to be added or removed from roster.
0 votes -
0 votes
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When regional chairs offer to help a member with something, follow through!
I have a road trip to Zion coming up and would have liked to post as global activity. I have been a member for only one year so was unable to post. Tacoma Branch Chair offered to help any way he could and though I reached out twice, I received no follow through. Suggest:
1. Changing rules for activity posts so those who have experience and good activities can communicate to others who may be interested in participating.
2. If you are a in a lead position (regional chair) and offer your assistance, follow through to your membership community. It…1 voteChris corresponded with you about these issues. Please let us knwo if you need anything more.
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Leaders of a committee should be able to access old course rosters
From Dennis Miller via info@mountaineers.org
It appears that courses expire which means they don't show up under the course template unless you are course admin.
1 voteCommittee admins can see all courses. If a person needs to work with historical courses, they should be a committee admin.
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1 vote
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GH1123 include the ability to include attachments.
GH1123 include the ability to include attachments.
1 voteYou can now add up to three attachments to email sent from the website. Please be sure to keep the total size of all attachments to 10MB or less.
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Close registration for courses that were created before registration close date field existed GH 1148
Is it possible to close registration for all courses that happened last year. The default when we added registration open and close dates to courses was to have them perpetually open which has meant we have had a handful of these incorrect sign ups.
From Jeff- The best fix actually might be blocking registration for a course whose end date is in the past.
0 votes -
Enhance promo code limits GH1111
As discussed, can you please talk to David about adding a “max use” requirement for our Promo Code. Right now you can add a maximum use per person, but not per code. Meaning you can only use a code once, but then you could give me the code and I could use it (also only once).
Ideally we’d like to create a requirement for promo codes so they can only be used once (in the case of gift membership) which means we don’t’ ever need to go back in and add an expiration date, as it will expire once it…
1 voteCompleted May 2016.
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Fix message in blue roster tab
When you aren't listed as a participant for a leader or a trip it currently says Log in to see roster even if you are logged in. We need the text to say "Only participants of the trip can view other members on the roster. "
1 vote -
You can currently "offer" more spots than are actually available GH 1152/1188
Fix course capacity so that you can only offer as many spots as are actually available for that course. Right now you can have 5 spots available but make an offer to 10 people on the waitlist.
0 votes
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