General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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Better Track "Guest Groups" in Lodge Rosters GH2289
Add a “Guest of” column to the on-screen lodge rosters and their download, so we know who’s with who.
9 votesOct 2017.
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Lodge Rosters Role Improvements
The Role column I assume is important for Meany since it takes a number of people to operate the facility. For Baker there are typically two or four hosts and the current generation of Baker hosts won't go to the effort of registering. Based on this I don't think Baker has much use for this column but I have no problem having it on the roster.
The only available roles are Host, Volunteer and Participant. We should keep these if it would help guests checking in to know who’s in charge. We can expand them if it would help manage…
0 votes -
Family Activities Exception GH2280
In family activities only, recognize when an adult attached to a youth membership has registered and override the Youth Information Form requirement for youth attached to the registered adult’s membership when they register. They would still need to be required to fill out the Family activities program form because otherwise we’d have no waiver on file for the youth.
Considerations:
What do we do if the parent or parents cancel? This is a family activity which should be parent-child combos, so this does not seem like but…?
From Becca - Is there an option to have the system cancel a…4 votesThis is complete. To make it work, for an activity that is for families, remember to check the “Family activity?” box and choose “Families” in the Activity Audience field.
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When viewing roster (from yellow bar) include date of activity somewhere near the top GH2326
Real helpful when I have multiple rosters for course-related activity. Example: Kayak Roll Course, with 3 associated pool sessions. I can easily get confused as to which one I am working on at the time. Right now, all three look identical. If dated would show up while in the roster editing screen, then I would instantly be able to verify which one is open.
2 votesDec 2017
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add scramble category
At the scramble summit, there was unanimous desire to be able to tag a scramble as rock or snow. I gave two suggestions and they didn’t seem to have a strong opinion one way or another.
First: since Winter Scramble is under difficulty, just add Rock Scramble and Snow Scramble. They liked the simplicity of this and that if something is rock/snow you can just tag something as both. They did feel like its not truly a “difficulty” rating, so logically it doesn’t make a lot of sense under difficulty.
Second: Add a “scrambling category”. The benefit here is that…
9 votesThis is easy to do using “Rock Scramble” and “Snow Scramble” in the Difficulty field like we do "Basic Rock Climb and “Basic Glacier Climb.”
We just need volunteers to add these to our scramble Routes & Places. Please send an email to info@mountaineers.org if you are interested in helping. Thanks!
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Avy terrain rating GH2743
Add an avy terrain category rating to each route/place based on the highest risk area. Eg our Nordic Touring books list avalanche danger as "none, low, moderate, etc" The idea is that any route/place that has an NWAC link also has an avy rating so students can make informed decisions. (came from both snowshoe and scramble summits)
4 votesCompleted Jun 2019.
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Create a searchable database of all committee chairs SD646
searchable by activity type, branch (idea came from scramble summit)
5 votesCompleted Sep 2019.
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For events, be able to RSVP as a volunteer
For events, make it possible for people to sign up as a volunteer. Currently, people who RSVP to an event are labeled participants by default. But on the roster, there are 3 roles people can have: event contact, volunteer, or participant. Whoever is managing the roster can re-label people as volunteers, but it would be nice if people could initially RSVP themselves as a volunteer. This would also serve as a recruitment tool for events that need extra volunteers. But maybe this could be a feature that you could turn on or off by adding separate lines in the event…
1 voteWe have the ability to set events up to default registrants to be listed as volunteers. This works really well for committee meetings and instructor trainings. When you are creating the event simply go to the RSVP tab and hit the default role for RSVP to be volunteer, it will default to participant. If you use the participant default you can set up a “Want to Volunteer” button on your event that can be set up to email you. There was concern that volunteering for an event requires some back and forth about roles and responsibilities so emailing the leader was helpful.
Learn how to set this up here: https://www.mountaineers.org/volunteers/leader-resources/branch-committee-how-tos#rsvp
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Send "Your waiver is about to expire" email ~SFOnly
Send an automatic email out to folks before their waiver expires.
4 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Mar 2022. We set up reminders to be sent 30 and 7 days before a member's waiver expires.
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Add a skill to volunteer profile
Under Volunteer Profile, add a box for "Conflict resolution, mediation, or legal help" to recruit volunteers that can serve as neutral mediators in a conflict or a complaint situation.
1 voteWe now have a Attorney/Legal skill option AND a Mediation/Conflict Resolution skill listed in the Volunteer Profile
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Clarify the description of the "Assign Badges" function on the Roster page
For Activities that award a badge, the Roster page contains a check box named "Assign Badges" whose description says "Check this box if this person should be granted the activity badges when the activity ends". The description is misleading because the badge is not granted until the activity is closed. In the lifecycle of an event, "Ended" and "Closed" are two different things: an activity is considered "ended" once its End Date is in the past.
It looks like this may just be a simple typo in the checkbox description. If so, updating the text from "ended" to "closed"…
0 votes -
Improve Feedback forms ~PloneOnly
Please fix the feedback form-
Under the overall rating you only give four options and there have been a number of times that I didn’t want to mark “Pretty good, I'd go again” or “Not so great, I'd think twice about going again”, but needed something right in the middle like- it was OK, but I might or might not do it again.
With the options given “Not so great” is just a little better than a disaster. We need some kind of “ho hum” option. Sometimes it isn’t as bad as “Not so great” but it isn’t “Pretty good”…2 votesWe recently reviewed and updated all of our feedback forms. We opted stick with four response options, to avoid too many folks “sitting on the fence” – but we did update the options to include a more neutral “it was fine” choice. Additionally, we rephrased the question/replies to focus on the person’s experience on that specific trip, regardless of whether or not they would go again. Please see the following example:
Please rate your overall experience on this trip.
> It was excellent, I loved everything!
> It was just fine, nothing stood out as particularly positive or negative.
> It wasn’t my favorite, there were a few things that I didn’t enjoy.
> It was terrible, I didn’t like anything!We also included some additional questions related to building a more welcoming, inclusive environment, limiting our impact on our public lands and clarifying any safety related incidents.
To view…
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Search button on map edit disappeared with mobile launch GH2138
Search button on maps when adding events is now just text, its hard to tell that you can actually do a search without the button look.
0 votesThis is fixed! The “search” button is back!
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Allow application for course to be accessed even when registration is closed or hasnt opened GH2113
This is important for anything like basic climbing that has a longer application that they want people to be able to fill out ahead of time. Right now you can add the application to the course but it doesn't show in the portlet until registration opens.
7 votesPotential students will now see the info and link to the course application or that the course require leader’s permission even if the course is not yet open for registration.
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Transportation and membership
My idea would be be able to full enjoy the Mountaineers without a car. It seems very difficult to do so, hikes in particular. Make it easier to delete our account and membership if needed. Great customer service.
1 vote -
Duplicate Family Members GH2130
There is not a warning message or anything that prevents someone from using the "Add Family Member" button to create a duplicate account for someone who already has one on mountaineers.org. Right now family members can create an unlimited number of duplicate accounts. Can we add a pop-up warning message like we do on the regular Create Account page when a first name/last name/email match is made?
4 votes -
Display calendar for program centers and youth programs in terms of spaces/volunteers needed. GH2132/2133/2134
When looking at a calendar and considering whether a room is available or, with respect to youth program volunteer needs, whether there is a need for volunteers, that is not displayed. For example, in looking at a PC calendar, I have to know what all the room options are and then figure out what is available by exclusion. When I look at the "volunteer with youth calendar," I can see a program, but not how many volunteers it needs (if any). Prominently display the need so people "don't have to think" (the book that drives much web design) and can…
3 votes -
With window reduced, 'Learn' is not visible
When you reduce the size of your window the LEARN menu and the left quarter of the screen disappears. Scroll bar appears fully left but missing key navigation features on the site.
1 voteWe launched the website mobile responsive theme on Oct 4 and this was fixed as part of that effort.
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Roster change emails
When a leader gets an email notification about a participant change on their roster, it would be great if when the leader hits 'reply', the email would be redirected to that participant and not toinfo@mountaineers.org
I'm finding that even with I'm signed in to the website in one window, when I click on the hyperlinked participant name in the email, another window opens and the website wants me to sign in again, which creates to many steps.1 voteHi Stevie,
Looks like we can’t get the reply to work like that since these notifications come from salesforce rather than plone which is how bulk roster emails from the site work.
However, it is possible for us to add a live link to the person’s email in the body of the notification for easy emailing in the notification so that has been added. You should see this live on any future roster change notifications.
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Remember me function on log in page is broken GH2020
"Remember me" on the log in page is not working and when I open new windows or close my browser I have to log in again.
12 votesWe now have this fixed. Please let us know if you have any issues with the “Keep me logged in” feature.
Remember that when you use this it will last for 30 days for each device/browser combination so long as you do not log out.
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