General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!
Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.
If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.
If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.
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Make Phone Numbers Required when Joining
Make Phone number required on the Join page. This is key for leaders to be able to get in touch with their participants.
2 votes -
Add Last Activity Led Date Field to Committee Roster SD597
This would help with committee roster management bay making it easier to find inactive leaders.
7 votes -
Make field trip/lecture instructors push to course rosters SD381
Right now we have a lot of instructors who are just added or sign up to a single field trip roster. Unfortunately because they aren't added to the course roster they aren't available for recruiting via our mega course template roster for future field trips/lectures that particular year or in future years.
Also having the course show up in your My Courses & Programs is helpful for instructors who want a quick link to upcoming field trips for them to volunteer for. This is particularly important for the many day courses like basic, scrambling, sea kayaking etc.
13 votesCompleted Jun 2019.
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Uncheck all email opt-ins when the email opt-out box is checked in Salesforce.
Add a process in Salesforce that unchecks all email opt-ins on a member's profile if the email opt-out box is ever checked in Salesforce.
1 vote -
Make Username not Required on join form GH2636
Helpful for in person walk-in reservations at lodges, and making purchases and donations without being logged in.
4 votesJun 2018
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Allow summary text to wrap around the photo on the front page of a listing GH2886
Currently it often happens that some of the text of the summary for an event or seminar listing ends up covered by the photo. Can we make it possible for the text to wrap around the photo? It's very frustrating to have to go back and forth and tweak the summary text so that it isn't covered by the photo!
1 voteWith the moving of the registration portlet to below the image (a while ago), text wraps around the image now.
Please do remember that images should be at least 400 pixels on one side (landscape or portrait orientation does not matter). And summaries should be very short, no more than three sentences. See our Publications Style Guide, https://www.mountaineers.org/volunteer/leader-resources/publications-style-guide, for more info.
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Exception for seniors.
Exception for seniors.
Reference: BAKER’S DOZEN Offered by the Bellingham Branch, asks that you climb no more than 5 peaks per year to achieve this, but since I will be just short of 65 next year when I attempt it, I was wondering if an exception might be made for seniors, since we may not live long enough for multi-year attempts.1 voteHi Charlee, Where do you see the info re: 5 peaks a year? If so we should update it because that doesn’t sound quite right and should be modified. This is where I normally find information about the peak pin requirements. Here is the link directly to Bellingham branch bakers dozen https://www.mountaineers.org/membership/badges/award-badges/bellingham-branch/bellingham-branch-bakers-dozen
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Improve (Prevent) Header Switching When Viewing Content SD632
As a site visitor keep the universal header selection and global (section or subsite?) header (The Mountaineers or Mountaineers Books) displayed until I choose to switch so that I do not have a jarring navigation experience while I am browsing the site.
6 votesJun 2018
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Create an instructors group SD651
Useful for creating an instructor specific benefits page
4 votesCompleted Sep 2019.
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Set Leader/Instructor Badge Expiration to Yesterday GH2745
When removing a leader and/or instructor from a committee roster, set their leader and/or instructor badge expiration date you yesterday's date.
6 votesJun 2018
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Course page not loading with high volume visitation GH2785
When course participants visit this page at the same time and try and click Manage Registration no one else can visit the course page. Specifically we had about 75 out of the 100 participants were online trying to sign up for their hikes at 9:00AM yesterday. We had 25 hikes that all went "live" for registration at 9:00 (these are our April CHS hikes). The offerings were split evenly -- 12 CHS1 hikes and 13 CHS2 hikes -- and, from what I can see, the participants were attempting to sign up for a real variety, not just 2 or 3…
2 votesWe’ve optimized the course page and manage course activity registration dialog, and added a sever that we can turn on as needed for times like these when there are many people registering for many course activities.
Oct 2018
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Clean up the Safety Concern section of the Participant Survey form GH2731
This request is two part
1.) Modify the label and description of the Y/N Safety Concern question
Label: "Were there any safety incidents or other concerns to report?"
Description: [NO CHANGE]
2.) Add a text field to the Participant Survey to describe their safety concern.
Label: "Please describe your concern"
Description: "Provide a short description of your safety concern"
Content Type: Text field
Business Rules: Like #1 above, if content is entered into this text field, send safety report to Safety@mountaineers.org
User Story: As a trip participant, when I enter a description of my safety concern and click Submit to…
1 voteWe added the text field asking for a brief summary.
Sending this to the Safety Committee for either a “yes” checkbox or “not empty” text field is complete.
Mar 2018
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1 vote
Jun 2018
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Improve Activity Edit Form (sea kayak fields plus pace)
We re-ordered fields to make more sense when listing the activity. Improved and added help text to some of the fields.
We added three fields for kayakers, maximum wind, maximum waves and maximum current. We also added a free form field for pace of the activity.
12 votes -
2 votes
Apr 2018
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Functionality for youth in family memberships who age out GH2747/2773
When a youth who is a Mountaineers member turns 18, they should receive a "happy birthday" email (with the primary account holder copied) saying:
"Happy birthday! We're so grateful that you and your family have given The Mountaineers a chance to play a role in your formative years. We hope you feel like you're part of the family. We know that your late teens and early 20's are busy years. We hope you can still stay involved, but even if life takes you on new adventures, we want you to know that we still consider you part of our family,…1 voteJun 2018
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Add skiing categories to activity and course faceted search GH2753
Its hard to find cross country ski courses in our find activity and course searches. Can we add cross country and backcountry ski filters
6 votesAug 2018
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Make it possible to have org wide policies and info pages show higher in search results
Right now its impossible to search for the carpooling page in the general search because people use the word carpooling in everything. It'd be great to be able to mark certain pages and blogs that have important organization wide information to the top of the search.
2 votesThe issue here was that the “Page” content type was not indexed for searches. So this is fixed.
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Add Financial Assistance Link on Course/Activity Layout GH2749
Should say "Apply for Financial Assistance"
We'd also like to move the Cancellation and Refund link below Availability so we have text that breaks up the two links.https://www.mountaineers.org/membership/financial-assistance
1 vote -
Leader "Difficulty" Rating Default to Blank GH2331
Currently when listing a new activity, the "Leader Rating" field defaults to "For Beginners (Getting Started Series)" There are cases where a trip is NOT for beginners, but the leader never changed their rating. Can the Leader Rating default to blank, and require the leader to select one of the options rather than default to For Beginners?
12 votes
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