General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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Improve quantity +/- buttons on shopping cart page GH2124
Hard to change quantities, buttons too small
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0 votes
Mar/Apr 2017
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0 votes
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Update "send us updates and images" link on routes/places GH2322
Have the link go to a online form to collect information and updates for the route/place including resources (attachments)
0 votesMar 2017
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Add Alternate Title to Text Search for routes/places GH2208
Routes/places have good alternate titles but they are not always coming up when you search in routes/places unless added to the summary or main content field.
0 votesMar 2017
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SEO Improvements 2017-18 GHP1 SD587
We engaged Portent, Inc. to review our website from an SEO (Search Engine Optimization, e.g. Google) perspective. They gave us a set of recommendations that involve both technical and content improvements to our website. Overall, this is likely a large project, but will likely be many very small projects that we can accomplish with our monthly support over time.
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedWe completed all of the high priority items form our SEO review in 2017. We expect some of the remaining items may be on our next SEO review which is TDB.
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Merge and Retire Routes & Places SD510 & GH2615
Despite our efforts to merge duplicates before the new website migration and with our new added flexibility for “combo routes,” we need the ability to merge and retire Routes & Places. And be able to do it in a way that does not adversely affect the activities and trip reports to which they are connected and so that our Routes & Places better serve their two primary functions--preventing us from sending two groups to the same place at the same time and being an online guidebook for our members and guests
0 votesWe added retiring Routes & Places, a much smaller improvement development-wise, and no longer need to merge Routes & Places. We need only add some notes to a retired route/place about which one use in its place or if it was retired because we may no longer go there (e.g. trail/road washed out with no plans to repair or rebuild).
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Upgrade our Salesforce Nonprofit Stater Pack
The main reasons to upgrade include (1) NPSP2 is no longer supported, (2) the Eventbrite Sync does not work with NPSP2 without manual intervention, and (3) we have a few improvements we’d like that NPSP3 or come natively in NPSP3 and eliminate the need for development to get them.
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Video/Phone Conference System
Provide video conference equipment for use at our Seattle and Tacoma Program Centers. Choose and set up a video conference provider for our volunteers to use.
0 votesSend an email to info@mountaineers.org if you have questions about our video conference capabilities.
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Migrate Email to “The Cloud” ~IT
Email, shared and personal calendars, active directory for access to local resources (e.g. printers).
0 votesJune 2018
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Hold Space in Registration Process
To prevent member and guests from losing a space after they begin the registration process, we need to hold that space for long enough for them to pay for the course or activity. This will also fix the issue where items have registration end date but remaining in the shopping cart indefinitely.
0 votesNov 2016
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Improve Skill Badge Assignment for Successful Activity Completion
Allowing leaders to choose which skill badge(s) to assign when closing an activity better support activities where multiple skills are learned and our modularization efforts. Currently it's an "all or none" assignment.
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Feb 2017
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Make Events work on tagging system for all branches GH2284
Right now you can't tag an event to multiple calendars and we want to be able to show some events in multiple branches calendars without having to copy and paste. Please make events work this way rather than the folder system to allow greater flexibility and maintain only rsvp roster.
0 votesJan 2017
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Update Privacy settings for leaders and admins GH2102
Right now some of our leaders have their profiles set to Private but we need members to be able to see leader's badges and emails for communication. Please note this would not share leader's address, emergency contact, phone etc, just email/badges/profile bio
0 votesThis was completed Dec 2016. More info about privacy on your profile can be found here.
https://www.mountaineers.org/membership/mountaineers-privacy-policy-explained -
Improve Lodge Stay Cancellation Process - Part 1 GH2141
Update the workflow used for the Event and Lodge Stay content types used inside a Committee so that the states are:
- published
- pending
- private
- shared with committee
- canceled
Add Salesforce workflows for entire lodge stay cancellation ,like we have for paid courses and activities.
This will allow us to cancel an entire lodge stay and notify all registered participants manually.
0 votesFeb 2017
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Group Guests Better on the Lodge Stay Roster Tab GH2225
So that it is clear how many are in a party and who does with who, group the guest together based on the person who registered them. If the person who registered everyone cancels, just show the people they registered that are still going grouped together. See the attached image for a sample of how this would be improved.
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Improve the Lodge Reservation Process for Guests GH2207
Start with just the logged in user and an "Add Guest" button (see attached image "1").
Include a "Remove" button for guests and only show new data entry boxes if the "Add Guest" button was clicked (see attached image "2")
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Add an Email Button to Lodge Stay Rosters GH2261
Add "Send Email" and "Copy Email Addresses" buttons to the lodges stay rosters so that admins and hosts can email lodge guests more easily. This is what we have for other rosters.
To make this more user-friendly, we also need to group the lodge stay rosters by reservation status (e.g. Reserved, Canceled, etc.).
0 votesJan 2017
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Lodge Rosters Role Improvements
The Role column I assume is important for Meany since it takes a number of people to operate the facility. For Baker there are typically two or four hosts and the current generation of Baker hosts won't go to the effort of registering. Based on this I don't think Baker has much use for this column but I have no problem having it on the roster.
The only available roles are Host, Volunteer and Participant. We should keep these if it would help guests checking in to know who’s in charge. We can expand them if it would help manage…
0 votes
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