General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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52 results found
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We need to have short URLs that are easy to remember...
Right now, the URL to the individual activity committees (i.e. Photography) is super long and impossible to remember. Plus, there's no easy way to find these committees since they are not specifically listed under a branch or anywhere in the navigation (that I could find). For instance, the Photography committee's page URL is https://www.mountaineers.org/about/branches-committees/seattle-branch/committees/seattle-photography-committee. That is super long! We need a way to do short URLs that will get us to these pages. Using a short URL website like bit.ly would work, but the URLs don't make any sense, so no easier to remember.
1 voteThe short URL for the Seattle Photography Committee’s page is mountaineers.org/seattle/photography.
We are happy to make these following this format on request son long as the committee’s web page is has up-to-date, well-formatted content.
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Sort Courses and Activities by Date GH1837/1955
Contents view of a Course Template or Activities folder apparently returns items oldest-first. This requires scrolling to the bottom of the page to find the newest (and most likely of interest) items. Please change to sort sub-folders first, then courses or activities by newest first.
Note, if not fixed, this will become increasingly more inconvenient as history accumulates
2 votesThe column headers in the “folder contents” view are now spaced correctly and you can sort (as you always have) by clicking on a column header. But the sort is only one direction ( e.g. A-Z) for now. The reverse sort now works as it should.
If you want to have a faceted search on any of your course template “Activities” folders, please send an email to info@mountaineers.org.
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Better links to committee pages
One thing that irks me is if I'm not logged into the website and try to find a committee page, it's impossible. You would think each committee would be listed under the branch, but that's not the case. If you click on the branch, you get their page/latest news, but no list of committees! If visitors to the site can't easily find the different committees, how can they really get an idea of what we each do?
1 voteWe’ve added links to branch pages under the learn section where committee material can be highlighted and in the course overview section we link back to branches and committee pages. Ie if you go to photography courses in course overviews and click the Seattle link it links to Seattle photography committee page.
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Sharing participant information among activity leaders GH1654
At our 2014 cross-branch hike-backpack committee summit, the number one source of burnout and frustration among leaders was the difficulty in identifying participants who are capable of completing the posted itinerary vs. those who could derail the group. Recent website updates now allow activity leaders to record participant performance ratings when closing their activities, using a dropdown box with the following categories: Successful, Turned Around, Needs Improvement, Failed/Unsafe, NoShow, Waitlisted, Canceled. Then a future leader can use the website search to find a particular member they'd like to evaluate for an activity, open their profile, and look at their Activity…
7 votesWe now show the overall trip result on the My Activities page along with the participant result which allows leaders to easily see if a participant canceled or if the trip was canceled.
We discovered that another big issue is chronic late cancellations. We are setting up an email to go to people who exhibit this behavior. With input from leaders, we defined chronic late cancellation is as anyone who cancels after registration closed 3 or more times in a 3-month period.
We will also send a similar email to anyone who is reported as a “no show” by the leader when they close their activity roster.
These three improvements achieve the desire for leaders to share participant information.
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Make names on roster open their profile so you can view all badges, activities and course history GH1490
When I click on participants names in the roster it only shows their
basic profile data. When I click on names in the roster I'm doing it to
see their recent activities and how much they have done recently. So I
have to instead copy and past their name into the search button. Its
time consuming doing this for a whole roster of names. Clicking the
names in the roster should take you right to the profile screen where
you can click someone's activities.1 vote -
Finding Volunteers SD404/391
Now that we are collecting volunteer skills and interests on My Profile, we need a way to find those whose interests and skills match available volunteer opportunities.
0 votes -
Entering, Tracking and Reporting Volunteer Hours SD394++
Some features needed:
* Self-reporting volunteer hours (e.g. projects and committee meetings)
* Add a My Volunteer Hours page (self-reported, activities, courses and events [and volunteer opportunities])
* Printing volunteer hours for company matching
* Salesforce volunteer hours reporting9 votesCompleted Sep 2019.
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Mileage and Elevation Gain modifications GH1474
Although Leaders can change the mileage and elevation of a trip they took instead of using the default route/place data, they currently have to do this by editing the "activity." It would be one-step easier if this was possible on the same page as when you "close out" the activity. Can we duplicate that data input there as well as in the activity template?
1 voteYou may now update the mileage and elevation gain when closing an activity in addition to the trip results, participant results and volunteer hours. We also improved the instructions on the roster page, so it shoudl be much clearer how to close an activity.
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Change Color for links that those with higher permissions can see
Can the colors on "hidden" menu options be changed? The red text on blue background is almost impossible to read.
0 votesOn calendar views, we have white text on colored backgrounds with the background color denoting the state.
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Schedule quarterly meetings of all hiking committee leaders to coordinate the scheduling of hikes to match demonstrated demand. .
We need to avoid both too few and too many hikes of the same type, to avoid both long waiting lists and the need to cancel for lack of signup.
2 votes -
When regional chairs offer to help a member with something, follow through!
I have a road trip to Zion coming up and would have liked to post as global activity. I have been a member for only one year so was unable to post. Tacoma Branch Chair offered to help any way he could and though I reached out twice, I received no follow through. Suggest:
1. Changing rules for activity posts so those who have experience and good activities can communicate to others who may be interested in participating.
2. If you are a in a lead position (regional chair) and offer your assistance, follow through to your membership community. It…1 voteChris corresponded with you about these issues. Please let us knwo if you need anything more.
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Add a short piece of text clarifying instructor sign up is always open GH1055
Add a short piece of text indicating that instructors can register at any time for field trips on the field trip listing or near register portal
2 votesText now shows on the course listing and in the “Find Instructor Opportunities” faceted search showing when reg opens to public and that instructor registration is open now.
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Add warning message for leader if they are double booking themselves GH1116
Add a warning message for leaders that have a conflict with an activity they are adding at the point of choosing the route/place and date(s).
2 votes -
Improve file upload and download: bulk/mutiple files and drag-and-drop
Allow multiple files to be "bulk" upload and download from a folder. Allow drag-and-drop to upload one or more files to a folder.
3 votesThis came natively with our update from Plone 4 to Plone 5. See https://www.mountaineers.org/blog/tech-update-4-0-plone-5-update for more info.
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Notification to Course or Activity Leaders when someone registers GH1289
Many leaders have asked for the ability to get a notification of when someone signs up for their trip or course. At the same time, many people are feeling inundated with too many emails and would not want these added to their inbox. The ability to opt in or out of notifications like this when you set up a trip or course has been suggested so I am putting it into this forum to see how many people would like to invest time into developing a solution for this. If possible, maybe people would prefer the choice of either email…
6 votesLeaders can now request to be notified when registrants register or cancel themselves from an activity listing. This option lives on the activity Edit form on the registration tab where you normally enter registration open and close date and enter the capacity for your activity.
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Improve Drill Down Navigation in Left Side Bar
I waste a lot of time navigating up and down the hierarchy page-by-page. Certainly, the breadcrumbs and the navigation tree in the left side bar are a great help for more effecient navigation.
Unfortunately, the left sidebar is somewhat limited because at certain levels the expand/collapse arrows no longer work. For example,when you encounter "committees", you cannot drill down further. Instead, you must move your attention to the body of the page and choose a committee from there. Then the hierarchy in the side bar miraculously expands and you can continue drilling down from there. (Until you reach another committees…
1 voteAs you noted, one can now drill down at the committee level. We cannot do this for the branch “home page” because branches requested a home page style that did NOT include the left navigation panel. You do get the lefty navigation back once you’ve gone to the Branch News, Courses & Activities or About Us page.
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0 votes
Activities can be scheduled for a route/place that has not been published, but only the author and staff can see it. All others will get an error. The more complete the content, the quicker we can review and publish. If you have an immediate need, please feel free to call our Member Services Team.
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Reduce number of clicks to access specific class rosters SD360
Reduce number of clicks to access specific class roster- maybe allow users to "favorite" the classes they need to access often (esp for committee members who are not registered for the course in question). - Suggestion from Adam from Focus groups
0 votesWe have improved our new site wide search. Please check out the new search filters and let us know if there is anything else that would be useful.
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Preview Activity before saving
There should be a way to preview an activity before submitting it. Currently one saves and then edits (submitted by Henry Romer during Focus Groups).
1 voteLeaders can change their trip to Private state which is a “review” state. When an activity is private it will still show up in a leader’s My Activities area but not in the search area for the general public.
We chose to make activities automatically published because that is what most leaders requested, especially because you can specify open and close registration dates. And you can always go in and edit your activity.
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Measure what we care about at the member, committee, and branch levels. SD317
There are a number of statistical and reporting needs and desires that many people spend a great deal of time trying to capture. I would like to see us develop metrics and create "dashboards" that automate this data collection and allow us to quickly identify trends in the data that help us plan for the most successful future. For example:
Branches and Committees often want to know (or would be interested in): # of Leaders, # of trips being posted, % of closed out trips, #of courses offered, # of students in courses, # of participants on trips sponsored by…
10 votesCompleted Final Part Jun 2018
The final piece we want to have available is aggregate committee leader feedback. This feedback allows committee admins to enter an activity or course start date and see all feedback for that outing in one place. It also allows committee admins to quickly see Leader feedback in one place.
We currently have monthly dashboards being sent to each branch with information about the number of trips, courses and membership information.
We also have the member services team pulling trip statistics and additional committee reporting via requests to info@mountaineers.org. We strive for a 48 business hour turnaround on these requests.
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