General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Add Save button at the top of registration windows GH1482

    This will be super helpful for mobile users trying to manage their rosters. Right now after adding some to the roster it is very hard to scroll down and Save them. This should be done for the Add Person to Courses, Activities and Event registration windows.

    2 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    We added a “Save” button at the top of every “Add person to roster” and “Edit” popup so that it is quicker and easier to save a record when on the top few field must be completed for the add or edit being done.

  2. Option for "Closed" vs "Open" Activities

    There needs to be a better way to handle closed activity sign-ups such as SIG-only outings. When hunting for activities, it is frustrating how many of the outings are actually closed events for a set group of people and not open to the public. Surely there's a way to remove these closed events from the publicly searchable activities board.

    2 votes
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    Completed  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  3. Schedule quarterly meetings of all hiking committee leaders to coordinate the scheduling of hikes to match demonstrated demand. .

    We need to avoid both too few and too many hikes of the same type, to avoid both long waiting lists and the need to cancel for lack of signup.

    2 votes
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    Completed  ·  2 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add a short piece of text clarifying instructor sign up is always open GH1055

    Add a short piece of text indicating that instructors can register at any time for field trips on the field trip listing or near register portal

    2 votes
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    1 comment  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Text now shows on the course listing and in the “Find Instructor Opportunities” faceted search showing when reg opens to public and that instructor registration is open now.

  5. Add warning message for leader if they are double booking themselves GH1116

    Add a warning message for leaders that have a conflict with an activity they are adding at the point of choosing the route/place and date(s).

    2 votes
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    Completed  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bring back the ability to post informal weekly activities.

    Bring back the ability to post informal weekly activities like the Volleyball, Greenlake Walk and Evening Outdoor In-line Skate acitvities we used to be able to post on the old web site.

    2 votes
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    Completed  ·  2 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make course materials tab linked to course template rather than individual course GH1260

    Right now last year's students can't see the current course materials. It'd be cool to have this linger from course to the next upcoming course so 2nd and 3rd students would have the most up to date information. You could have a folder that contains archive materials but this would be an area that is always up to date, or maybe you could have the option of whether your course template has this evergreen course materials folder or whether leaders want it on a year by year basis. Leaders and admins of courses any thoughts?

    2 votes
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    2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Course materials can now be more easily shared year to year. Leaders can now also delete and archive materials from their committee area and course material folders

  8. Download Roster: Have option to download only those selected GH1132

    Right now the download roster brings everyone on the list, it would be cool to be able to select a portion of the roster and download this portion for management for all rosters (committee, course and activity). - Suggestion from Focus Groups

    2 votes
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  9. When you mouse over a course-related activity have it show leader/summary SD412

    When I mouse over a course activity, display a "tool-tip/infotip/hint" containing the leaders name or the activity summary next to the cursor.

    2 votes
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    2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

    We added more information about lectures and field trip activities to the Course Requirements tab of the Course Details page. Information included title, activity dates, registration open/close dates, availability, and leader.

  10. Auto Save functionality needed for filling out online forms like Routes/places

    Can we create an auto-save for some of the online forms so users can save their work on route-place and activity creation forms and come back to it later if they haven't filled all the required fields?

    2 votes
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    2 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →

    All required fields expect for the title and summary have default values so leaders only have to fill in a couple fields before saving.

    Pro ti! If you save your route/place and you navigate away from the page you can find what you created by searching using the magnify glass search field in the top right hand corner

  11. bulk course roster management

    Allow course admins to multi-select students for the purpose of mass cancellation/roster management. Note: the multi-select is already there, but I can't cancel/move all the selected registrants.

    2 votes
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Completed 12/8/14. Look for the blue button at the bottom of the course roster that says “Change Role or Expiration” This is what you can use to bulk graduate people or bulk extend a student badge.

  12. Need more options to establish new routes-places without time lag

    Many of our leaders want to wait for snow reports or weather forecasts a week or so before an activity before they post the activity, but the current process for centralized review and posting creates a time lag that makes this virtually impossible. Can you train and empower a small group of route-place administrators out in the branches to increase the ability to process these submissions more quickly? Considering the wide range in quality of the 'reviewed' routes-places showing up now, I think that you could set up a group of trained and accountable volunteers who would do at least…

    2 votes
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    4 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Member Services responded

    We have caught up on our summer backlog and are now turning routes and places requests around in under 48 hours. Leaders are also doing a better job of submitting content-rich routes and places. We’ve made improvements to the process, and more are on the way.

  13. Make Phone Numbers Required when Joining

    Make Phone number required on the Join page. This is key for leaders to be able to get in touch with their participants.

    2 votes
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    Completed  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  14. Folder view of Documents Sort Order

    When I open a list of documents, it seems to be in some random order and difficult to find certain documents when the list gets long. At a minimum, default document lists to alpha order. Possibly, sort folders to the top, but keep those in alpha order, too. A way to sort by date would also be nice. .

    2 votes
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    3 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →

    The columns sort by default to the order items were added with the most recently added at the bottom. Clicking on a column header will forward sort by that column’s data, and clicking a second time on the same column header will reverse the sort.

  15. Honorary Members

    Have a place on our site about our honorary members.

    2 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make it easier for us to organize carpools

    And have communication between trip participants be easier.

    More specifically we would like to see whether person
    A) wants to carpool
    B) ride or drive
    C) where they are coming from
    D) Be able to contact them or potentially the whole group of people who wants to carpool in one swift email.

    2 votes
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    2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    This was completed and launched on 12/8. If you have further suggestions about this tool please continue to list on the feedback site.

  17. book recommendations

    It would be nice if we could recommend books other than those published by the Mountaineers. For the Naturalists' annual course, they use a book that is better than what the Mountaineers has published. For the Photography Committee, there are really only two instruction books published by the Mountaineers. We should be able to add any book listed on Amazon to better help our students.

    1 vote
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

    The recommended and required reading sections of various types of content on our website are specifically for books, maps and merchandise that we can ship from our warehouse.

    For other books, etc. information can be added to the rich text sections of the content item. For formatting and more info, please see our Publications Style Guide, https://www.mountaineers.org/volunteer/leader-resources/publications-style-guide#references.

  18. On daily alert, display the day of the week GH3076/3077

    The new Daily alert feature is nice, but it would be more helpful if it displayed the day of the week in the message. Most people are available only on certain days.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  19. Activity, Course, Event Feedback: Email to Safety Committee SD378

    As safety@mountaineers.org, I get an email when a participant answers "yes" to a "was there a safety concern or incident" question on a feedback survey about whether there was a safety concern on the activity, course or event. The participant's comments along with some meta data about the activity, course or event and the participant along with the participant's comments will be included in the email.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow Participants to Submit Incident Reports SD469

    As an activity participant, I can report an incident, so that I can better communicate the details of an incident to the Safety Committee like the leader does.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
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