479 results found

1. Backordered and Pre-order Books & Merchandise: Charge & Ship SD627/654/655/656/662

   As a customer allow me to pre-order or backorder a book that is not yet available or out of stock. When the book is available, charge my credit card, and ship the book I ordered to the shipping address I specified.

   4 votes

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   1 comment  ·  Books  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Jun 2019.

2. Calendar view on mobile site

   On the mobile site, can the event calendar default to a calendar view rather than list view?

   4 votes

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   0 comments  ·  Events  ·  Delete…  ·  Admin →
   Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   The mobile view for the event calendar defaults to calendar view instead of list. 

3. Branch Council Roster Positions GH2746

   Please create positions specific to branch rosters:
   Branch Chair
   Branch Vice-chair
   Branch Co-chair
   Branch Secretary
   Branch Treasurer
   Branch Officer
   Member

   Note: "Member" is for branches whose committee chairs regularly attend branch council meetings but don't have a branch officer role (so its important we keep this) Thanks!

   4 votes

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   0 comments  ·  Rosters  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Aug 2021.

   Notes/Questions
   - I saw “Content Manager” used, so I added that to the list.
   - Since “Members” are described as Committee Chairs, should we add “Committee Chair” to the list? Would that be better/more correct? If so, do we keep “Member”?
   - Each committee has a new field called, “Committee Type” with three choices: Committee (the default), Branch, and Board of Directors (for the Board of Directors “committee” only).
   - For each of the branches, you’ll need to first edit the committee and choose “Branch” for the “Committee Type” field and then edit the rosters to choose the correct “branch” position for each person.

4. Practice Sessions

   In order to accommodate activities that are not trips and not instructional in nature, we would like to create a category called "practice sessions" that function exactly like clinics. Currently, these would be used to house pool practice sessions (currently listed as clinics) and open climb nights (currently listed as events and therefore we aren't requiring online waivers or QYL for youth to come). We (Sara, Becca, Tess) think that this could potentially require very little development and have a positive impact across the organization. I'm happy to chat more about it!

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   1 comment  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
   Completed  ·  Kristina Ciari Tursi responded

   This was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.

   
   

   Thank you for your patience and feedback.

5. Make Rolling Enrollment Courses Easier to Find in Find Courses Faceted Search GH2826

   Courses like basic snowshoeing which have multiple sessions are falling to the bottom and are harder to find.

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   0 comments  ·  Search  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Jun 2018

6. Enable trip leaders to Identify Potential Leaders on a Trip

   Currently, trip participants can rate trip leaders. Trip leaders need to be able to rate trip participants. Specifically, trip leaders need to be able to identify trip participants who demonstrate attributes of a future trip leader, and this information needs to be shared with branch committee leadership so they can follow-up with the potential trip leader and encourage them to take the appropriate next steps to volunteer as a trip leader.

   When trip leaders close their trip or prepare a trip report, this new feature needs to be made clearly available to them so they are given an opportunity to think about the trip participants and highlight those with potential to become trip leaders.

   Currently, trip participants can rate trip leaders. Trip leaders need to be able to rate trip participants. Specifically, trip leaders need to be able to identify trip participants who demonstrate attributes of a future trip leader, and this information needs to be shared with branch committee leadership so they can follow-up with the potential trip leader and encourage them to take the appropriate next steps to volunteer as a trip leader.

   When trip leaders close their trip or prepare a trip report, this new feature needs to be made clearly available to them so they are given an opportunity to… more

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   Completed  ·  2 comments  ·  Volunteers  ·  Delete…  ·  Admin →

7. Recommended Reading for Events GH3551/SD583

   Show a list of the “recommended reading” when RSVPing for an event so that members and guests may more easily purchase books for events like BeWild and new book releases.

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   0 comments  ·  Books  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.

8. Family Activities Exception GH2280

   In family activities only, recognize when an adult attached to a youth membership has registered and override the Youth Information Form requirement for youth attached to the registered adult’s membership when they register. They would still need to be required to fill out the Family activities program form because otherwise we’d have no waiver on file for the youth.

   Considerations:

   What do we do if the parent or parents cancel? This is a family activity which should be parent-child combos, so this does not seem like but…?
   From Becca - Is there an option to have the system cancel a child if the parent cancels and the child has no completed youth form?

   What about friend-children who may come along (e.g. my dad, my best buddy and me)?
   From Becca - Friend children need to complete the forms.
   This should work as long as they are on their own family guest account. Is there a way to add text to the membership page https://www.mountaineers.org/members/muppet-gardner-pollmeier/manage-membership that indicates/warns members that they may only add youth to their family membership who they are the legal guardians for?

   What if something happens to the parent (lost, major injury, etc.) on the trip such that they cannot provide info that would be on the form?
   From Becca - We’ve decided this risk is very low, and at minimum we would have the child’s name, address and emergency contact info from the website.

   In family activities only, recognize when an adult attached to a youth membership has registered and override the Youth Information Form requirement for youth attached to the registered adult’s membership when they register. They would still need to be required to fill out the Family activities program form because otherwise we’d have no waiver on file for the youth.

   Considerations:

   What do we do if the parent or parents cancel? This is a family activity which should be parent-child combos, so this does not seem like but…?
   From Becca - Is there an option to have the system cancel a… more

   4 votes

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   1 comment  ·  Activities  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   This is complete. To make it work, for an activity that is for families, remember to check the “Family activity?” box and choose “Families” in the Activity Audience field.

9. Avy terrain rating GH2743

   Add an avy terrain category rating to each route/place based on the highest risk area. Eg our Nordic Touring books list avalanche danger as "none, low, moderate, etc" The idea is that any route/place that has an NWAC link also has an avy rating so students can make informed decisions. (came from both snowshoe and scramble summits)

   4 votes

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   0 comments  ·  Activities  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Jun 2019.

10. Send "Your waiver is about to expire" email ~SFOnly

    Send an automatic email out to folks before their waiver expires.

    4 votes

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    0 comments  ·  Members  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Mar 2022. We set up reminders to be sent 30 and 7 days before a member's waiver expires.

11. Duplicate Family Members GH2130

    There is not a warning message or anything that prevents someone from using the "Add Family Member" button to create a duplicate account for someone who already has one on mountaineers.org. Right now family members can create an unlimited number of duplicate accounts. Can we add a pop-up warning message like we do on the regular Create Account page when a first name/last name/email match is made?

    4 votes

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    Completed  ·  0 comments  ·  Members  ·  Delete…  ·  Admin →

12. Improve the Summary (aka Search Results) View for Files GH1902

    Add the Summary field for files that are added to the website in the Summary (aka search results) view (see attached image).

    •  

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    0 comments  ·  Search  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    This is done. Folders containing file like our comment letters now look much better. Here’s an example: https://www.mountaineers.org/conserve/conservation-position-letters/2016-comment-letters/?_authenticator=8369364da4c80f9b53c6dff605fe2843433d9df2Jul/Aug 2016

13. Add Stewardship How-to ~WebsiteContent

    The Problem: There is currently nowhere (that I could find) on the website where it describes the specifics of getting the Stewardship credit. Result: hundreds of students have to e-mail info@mountaineers.org or call 206-521-6000, and some poor staffer has to answer / redirect the same questions, over and over.

    Website has good descriptions of the badges and links to Mountaineers-sponsored activities, but there is nothing about the specific how-tos of who to contact or what documentation/photos/e-mail/whatever to be supplied.

    So, there needs to be a page with that includes the following:
    - Stewardship contact
    - Expected documentation for stewardship activities, especially for activities conducted with organizations other than the Mountaineers (say like the WTA).

    Stewardship is a requirement for hundreds of students every year, so allowing them to self-help and not have to call or e-mail individually seems like a must-have than a nice-to-have.

    The Problem: There is currently nowhere (that I could find) on the website where it describes the specifics of getting the Stewardship credit. Result: hundreds of students have to e-mail info@mountaineers.org or call 206-521-6000, and some poor staffer has to answer / redirect the same questions, over and over.

    Website has good descriptions of the badges and links to Mountaineers-sponsored activities, but there is nothing about the specific how-tos of who to contact or what documentation/photos/e-mail/whatever to be supplied.

    So, there needs to be a page with that includes the following:
    - Stewardship contact
    - Expected documentation for stewardship activities,… more

    4 votes

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    0 comments  ·  Members  ·  Delete…  ·  Admin →
    Completed  ·  Tess Wendel responded

    If you click on the stewardship credit badge you are taken to a page which describes how to earn the badge with us or with one of our partner organizations.

    Note that with the recently launched development, the Stewardship Credit badge may now be awarded for successfully completing Stewardship activities through the mountaineers without having to email member services separately.

14. Make the "+more" Link More Obvious GH1485

    We want to make the "+more" link on the activity and course detail pages more obvious so users see them and are more apt to use them. It could be a button, larger font or... We are open to suggestions. Please do add any you have to the comments.

    Also, though many Routes & Places don't yet have lengthy descriptions, we may want to add a "+more" link or button to them too.

    Example: https://www.mountaineers.org/explore/routes-places/the-tooth-south-face

    4 votes

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    Completed  ·  0 comments  ·  Members  ·  Delete…  ·  Admin →

15. Giving Gift Memberships SD127/SD591/SD592/SD593

    Set up a system that allows me to give a friend or family members a Mountaineers gift membership. I'd like to be able to specify whether to send the membership activation "packet" by mail or email, to send it to em or the recipient and when to send it.

    4 votes

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    0 comments  ·  Members  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Jun 2018

    Please see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.

16. Roster visibility change on the web site

    Some of us are wondering about a recent change on the web site. Activity rosters are no longer visible unless we're registered for that activity. Instead of displaying the roster, the web site now displays this text: " You must be registered for this activity to see the participants".

    This obviously enhances privacy for those members who wish it, but it also reduces visibility for those members who use the visibility to hang out together on Mountaineers activities.

    As you know, members already have the ability to mark their own profiles as private.

    I'm wondering if this privacy setting could be factored into this policy change, i.e. Mountaineers members who have chosen to make their profile public could be visible on the rosters, and those who choose to have private profiles could show up as anonymous.

    For most people, when they're deciding what they'll do on the weekend, the people they're doing it with is an important part of the decision.

    Some of us are wondering about a recent change on the web site. Activity rosters are no longer visible unless we're registered for that activity. Instead of displaying the roster, the web site now displays this text: " You must be registered for this activity to see the participants".

    This obviously enhances privacy for those members who wish it, but it also reduces visibility for those members who use the visibility to hang out together on Mountaineers activities.

    As you know, members already have the ability to mark their own profiles as private.

    I'm wondering if this privacy setting could… more

    4 votes

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    6 comments  ·  Rosters  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Goofed while fixing another roster issue.

17. Skill Badges SD312/313/415

    Skill Badges: Documents skills (not courses) Mountaineers members have gained through Mountaineers courses OR that have been demonstrated to and vetted by Mountaineers Leaders.

    How do skills interact with courses?
    
    • Students can see what skills a course teaches
    • Instructors can see what skills students have, and allow them to miss certain field trips if students already have those skills (at the instructor’s discretion)
    • Skill badges help expedite equivalency, or negate the need for equivalency.

    How do skills interact with trips?
    • Trips can add more detail to prerequisites. Students will be able to participate in Alpine Rock Climbs before completing the basic climbing course or the crevasse rescue portion of the basic climbing course because they will have met the rock prerequisites
    • Skill conditioners can add detail to prerequisites

    What will skill badges NOT do?
    • Skill badges will not automatically graduate a student from a course

    The idea behind skill badges is this
    • Prerequisites for both courses and activities will be able to use the “and/or” function. So, for example, a climb of The Tooth could have as prerequisites “(Basic Climbing Course) OR (Belay Skill AND Belay Escape Skill AND Snow Travel Skill AND Rappel Skill)”. A climb of Baker could have as prerequisites “(Basic Climbing Course) OR (Glacier Travel Course)”. This both
    o Reduces the risk of someone not qualified signing up for a trip
    o Increases the ability of qualified people to sign up for trips without extra work on the leader’s behalf
    o Allows specialty programs like the popular skill conditioners to ensure safe leadership because they require a unique combination of skills. More people would be able to list skill conditioners because they would not need to be hand-vetted by the leader
    • Skill badges can be set up to automate when someone finishes a field trip. This increases transparency and helps all instructors ensure student safety. For example, the Belay Escape Field Trip leader will go in and assign field trip results to participants. Those who are successful will receive the Belay Escape Badge. Those who aren’t will not receive the badge, and the instructor can put a note next to their name on the roster. This again, reduces the risk of students signing up for trips they aren’t qualified for, and it helps instructors track a student’s progress without relying on paper records. It also means that “Rescue Methods Skill” could be listed as a prerequisite for Rock 1 and 2 in intermediate, since it is a prereq. Leaders would no longer have to manually ensure that those who did not complete rescue methods aren’t signed up for Rock 1 & 2. Note: because course templates live in committees, this can be managed branch by branch.
    • As we look for innovative ways to connect our community to The Mountaineers, especially in light of the Seattle and Tacoma Climbing Committees’ recent investments in advanced training, external audits and new types of programs to meet the needs of gym climbers, it gives us new ways of tracking both student and leader skills. We can add advanced training badges from professional organizations (ie AMGA SPI)
    • Badges help people feel valued and valuable. When people feel valued and valuable, they are inspired to volunteer. Adding skill badges gives us an opportunity to increase levels of leadership, broaden the leadership funnel, develop new leaders, and offer professional development opportunities to existing leaders.
    • Skill badges will not take the place of a course. I think everyone recognizes that in many situations, the sum of the parts does not equal the whole. Skill badges will not automate equivalency. One of the things that maintains the quality of our programs is the personalization of them – the opportunity for instructors to personally evaluate students, and for peers and leaders to evaluate future leader candidates. The idea is not to turn our organization into a list of skills. It is simply to create better, more reliable and more versatile tracking systems. We will still need course leaders to go in and graduate each of their students. There will still be plenty of opportunity for branches to personalize their courses – much like what currently happens with first aid.

    Skill Badges: Documents skills (not courses) Mountaineers members have gained through Mountaineers courses OR that have been demonstrated to and vetted by Mountaineers Leaders.

    How do skills interact with courses?
    
    • Students can see what skills a course teaches
    • Instructors can see what skills students have, and allow them to miss certain field trips if students already have those skills (at the instructor’s discretion)
    • Skill badges help expedite equivalency, or negate the need for equivalency.

    How do skills interact with trips?
    • Trips can add more detail to prerequisites. Students will be able to participate in Alpine Rock… more

    4 votes

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    1 comment  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Assigning “earned” skill badges for successfully completing an activity. This will be most useful for stewardship activities and clinics and seminars.

18. Avoiding duplicates in donor records and regular records SD322/347/348

    Need a way for donors who donate without logging in but do have an account to be linked to their other profile so we don't create unnecessary duplicate accounts. Ideally when you type in your email it would have a flag that says, this email is already in the system, do you want to log in and then make your donation" or something like that. There is also a nuance of donations not being lumped together by household when we would want one $500 donation by one member to be lumped with the $500 donation made by the spouse so the household would have Peak Society status.

    Also would like a flag when someone tries to create a new member record for an account that already has an email in our system with perhaps same last name.

    Need a way for donors who donate without logging in but do have an account to be linked to their other profile so we don't create unnecessary duplicate accounts. Ideally when you type in your email it would have a flag that says, this email is already in the system, do you want to log in and then make your donation" or something like that. There is also a nuance of donations not being lumped together by household when we would want one $500 donation by one member to be lumped with the $500 donation made by the spouse so… more

    4 votes

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    2 comments  ·  Members  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed website duplicate prevention Jun 2015.

    Completed Salesforce duplicate identification and began using dedup processes in Aug 2015.

19. Member Directory SD10

    Have a searchable member directory where I can contact any other member and see the badges they've earned

    4 votes

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    1 comment  ·  Members  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    With the site search (search box in the header) anyone logged in can find other members and guests. This is how we implemented the member directory.

    Remember there also the My Volunteer Profile and Find Volunteers (in the header’s “Volunteers” menu.

20. Importing pre-website launch activity and course history onto the new website.

    This is actively being worked on right now as part of a planned post-launch enhancement. It was one of the most frequently heard requests immediately after launch of the new website. There are a number of technical barriers and issues to work through because of the intense integration of activity, membership, course, and roster data that exists in our system, but the developers are telling us we can expect them all to be worked through by mid-December at this point.

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    2 comments  ·  Members  ·  Delete…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Completed 12/8

    We imported ALL courses, clinics, seminars and trips. We were not able to import all lectures and field trips related to a course. This means you will be able to see your course information, but won’t necessarily see all of the course related activities. For example: You will see that you took Basic Climbing, but will not see the crevasse-rescue field trip associated with that course.\

    We felt it was important to have as much information imported as possible, which means the data isn’t always the cleanest. Prior to 2003, we did not have a good way of digitally storing this information. Which means some dates may be wrong – it defaults to 1906 – and some details may be missing (because they weren’t previously required). The current state of your profile history is the best we can provide the the historical data on file.