General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
479 results found
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Submitting feedback should be a two step process GH2757/2758/3608
When submitting feedback for an event there should be a two-step process - after entering the information and clicking a button - but before submitting for good - a "view" page should show how the feedback will eventually appear, warn the user that once submitted the feedback can't be changed, and allow the user to go back and edit some more. This is pretty standard for feedback and survey forms.
5 votesCompleted Nov 2021.
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Activity Rosters should divide instructors and participants GH 1124
Please divide rosters for participants and instructors for activities and course related activities in the same way that courses are set up. The sort by feature is less helpful than seeing the clear division.
5 votesThis has been completed.
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Capability to add text to an Activity title
Allow the capability to add text to an activity title or add another field
that is displayed in the Activity listing. An example is a sea kayak trip that is at night. It would be nice in the Activity listing for the activity to display "Sea Kayak - Sequim Bay - Night Paddle".5 votesThe first line of the activity summary is now being added to the listing in the Find Activities search so it will say Sea Kayak- Sequim Bay and then directly underneath it will be “Night paddle to observe full moon…”
This allows our leaders to accurately describe their activity and put in a little special “marketing” to show that their paddle (or hike or backpack) isn’t just any old paddle around Sequim etc.
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Improve trip reports SD22
Improve trip reports by allowing date of trip and more photos, rich text, potential for an additional field.
Also want leaders to be able to submit trip reports that are linked to the activity as an official write up but also allow members to write trip reports.
5 votesCompleted May 2016.
See new tech blog for details, choose View Trip Reports from the Explore menu to search them, or choose a route/place or activity where you were a participant to add one. Note that you can edit any that you have already submitted to take advantage of the new features.
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Swap "Meeting place and time" and "Leader's Notes" on trip listing
A frequent leader pain point is participants who obviously don't read the entirety of the trip listing before signing up and especially before requesting leader permission.
Most leaders will put instructions on information they want for leader permission in the "Leader's Notes" section, but many participants don't see it because it ends up hidden under the "More+" collapse link. Some leaders even make a point in ALL CAPS to try to get participants to click "More+".
I believe that swapping these two sections and making "Leader's Notes" the headline that doesn't get hidden would improve this situation and make it…
4 votesHello All -
This idea has been completed! Leader Notes are now the first thing listed in the activity details.
Keep up to date with changes by reviewing our Tech Changlog!
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Improve Default Shipping Selection on WA web Book Orders GH3613
Make Surepost Default selection on WA web orders (instead of pickup option).
This will make a significant difference in terms of minimizing the folks that leave curbside selected but actually need their stuff shipped. This issue arises multiple times per week and getting them switched back to shipping is a very manual/time consuming process. It would also significantly lessen curbside returns (we are seeing a fair amount of folks that order curbside but never pick up).
4 votesCompleted Feb 2022.
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Change "mentored leader" to "mentor" in the dropdown choice for activity role.
That way, the mentee can create the listing and be the primary contact. The mentor can then be listed as ... Mentor.
4 votesThis idea has been completed on production. Next, the team will update leader resources to include the new 'Mentor' role on activities and socialize it across branches/committees.
Please note, we did not remove the 'Mentored Leader' role as there are a few committees using it actively today. If those committees switch to using 'Mentor', we can then consider removing this option as a role.
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Stop showing activities that occur TODAY in the "My Activities History" section
Right now, any event I am leading today shows up as the first thing in the "My Activities History" section on my profile. However, this is (and always has been) very annoying, because I have to scroll down to find it. Due to recent (and welcome) website optimizations, the history section loads more slowly, so I have to wait for it to load before I can open the activity I'm leading that day in order to print the roster.
The activity I'm leading that day is the activity I'm going to need to access the quickest in order to print…
4 votesThis is now live in production! Activities and events that are still active or happening same-day will now show up under 'My Activities' at the top vs. 'My Activities History'.
Stay up to date on website updates here! https://www.mountaineers.org/blog/technology-changelog
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Allow Participants to be Bulk Assigned Volunteer Hours GH3364
Our requirement for the Stewardship Credit badge is 8 hours of stewardship-related work which can be obtained many ways. We have many stewardship activities, but some of them only require 2-4 hours of work. To make this easier to track, we'd like to be able to bulk assign volunteer hours to participants in these cases
4 votesThis is complete. Look for the "Check this box to assign volunteer hours to participants too" checkbox when closing an activity.
We're working on how to integrate this this the Stewardship badge soon (seehttps://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41870725-assign-the-stewardship-credit-badge-based-on-stewa).
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Multiple Blog Authors
Allowing for multiple blog authors would be a great way to recognize all volunteers who contribute to a piece.
4 votesThis idea is now live in production, allowing multiple blog authors to be showcased and receive credit for their contributions.
See more updates here: https://www.mountaineers.org/blog/technology-changelog
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Pre-order/Backorder User-applied Promo Codes GH3045
As a website visitor pre-ordering or backordering a book, allow me to enter a promo code on the payment page, so that I can receive a discount if one is offered. And display the automatically applied promo code the member discount.
4 votesCompleted Oct 2021.
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Improve Universal Header Search for Books GH3048
Overall we need to better promote books when using the site search in the universal header when the Books global header is being viewed. Here is some data and an idea. There are more ideas in the comments.
** When author name searched their books appear too far down results **
When an author name is typed into the search bar often their books are found waaaay down the page, as is the case with these results when searching Molly Hashimoto and Heather Anderson:
https://www.mountaineers.org/search#SearchableText=molly+hashimoto
https://www.mountaineers.org/search#SearchableText=heather+anderson (Mud Rocks shows up but Thirst isn't even on the first page of results)
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4 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
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Improve Address Entry & Management GH2975/3062/3146
(1) When a user buys books or merchandise and checks out as a guest, use the shipping address they entered as the billing address on the page where we collect their credit card information. Or maybe it's better if we add a "Billing address is same as shipping address" checkbox above the billing address fields. This seems like the better, more common user experience.
(2) Add shipping address fields to the contact profile and rename "address" fields to billing address. Use the shipping and billing addresses as defaults for purchase for logged in users. Sync the shipping address to Salesforce.
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4 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
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Integrate Fuzzy Logic to Text Search GH2837
As a site visitor give when I submit a search with text search terms, give me search results that are "fuzzy" so that I get a better and more comprehensive list of items that meet my search criteria.
By "fuzzy" we're thinking of things like singular vs. plural (e.g. leader vs. leaders) and first names (e.g. Ben vs. Benjamin).
4 votesSite search has been improved as part of Tech Update 4.5. The blog with the details of this update can be found here: https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more
Please note, search will always be a work in progress but we hope that the updates made in 4.5 assist with searches for now as we continue to work to improve our search capabilities.
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Add "Maximum Route/Place Capacity" field for route/places GH2937
Add a field for routes/places that shows the maximum total capacity (over all bookings) for each route/place.
4 votesCompleted Jun 2019.
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Automate updating profile URL when a member changes their name
Automatically update profile url when a member changes their name in the system to avoid negatively impacting people (one example of a demographic that could be negatively impacted is trans folks). Right now, if a member updates their name in the system, it updates everything except URL generation automatically. The user then has to personally email someone to manually update it. It would be good if this process was automated to decrease the need for this extra step.
4 votesThe solution mentioned previously is now live on the website! It is now clear to members on how to request a URL change for their profile.
Stay up to date on website changes here! https://www.mountaineers.org/blog/technology-changelog
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Improve Event Edit Form GH2777/2805/2760
(1) Re-order, update and add fields on the event edit form to make it easier for volunteers to complete.
(2) Add validation that at least one "room" was selected for the Tacoma Program Center.
(3) Set the Event Setup and Departure datetimes to default to the Start datetime - 30 min and End datetime + 30 min when adding an activity to the Seattle and Tacoma Program Center calendars. For editing an event, "remember" the time difference between Setup and Start datetime AND between End and Departure datetime and use those as defaults for editing the Start and/or End datetime.4 votesCompleted Feb 2019
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Make Username not Required on join form GH2636
Helpful for in person walk-in reservations at lodges, and making purchases and donations without being logged in.
4 votesJun 2018
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STOP Allowing Registration to Occur Before Registration Begins
Field Trips are full before registration date. Wtf? This makes registration dates pointless!!! As a new Scrambling student I’m patiently waiting for field registration to begin only to realize they are full prior to registration. Members are fine getting leader’s permission but should have to wait till the registration is open to register not before.
4 votesWe provide leader training in our new leader orientation and leadership development programs, in our online resources, and in our Leader Lines email newsletter to address this issue.
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Create an instructors group SD651
Useful for creating an instructor specific benefits page
4 votesCompleted Sep 2019.
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