General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Add an extra "are you sure you want to cancel" message for course cancellations

    Add an additional dialogue box when you cancel from course that says "Are you sure you want to cancel" to avoid accidental cancellations.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    This has been completed. There is now a cancel link that does not look like a Submit style button from the Manage Registration window AND when you click that link you get an additional dialog box asking “Are you sure you want to cancel?”

  2. Add AIARE Level 2 badge

    Add an AIARE Level 2 badge for instructors who have higher level avalanche training.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  3. Registration Date/Time for Cancelled Students should change GH1755

    When someone drops from a course, update the registration date to reflect the date of cancellation. Currently the original registration date remains in that field. This makes is hard to track when individuals drop from the course.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  4. Need Indoor Meeting Activity Type for Routes/places

    When submitting a new Route/Place request I’d like an Activity Type for meetings, lectures, and other indoor activities. I just need one so you pick the terminology that serves best. I asked for this before and was rejected because the PC’s understanding for our outing takes precedence over ours. Now I’ve run into the issue again and I reiterate that we have indoor activities, like lectures for our courses and we need a suitable activity type to classify them.

    Thankfully, activity type is optional now, so we no longer need to describe a meeting room as an “urban adventure”. But…

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    We’ve added a field called “Common Uses” so we can search for venues suitable for lectures, meetings, field trips, “regular” trips, etc.

    All routes/places default that had been previously entered will get the Trip as default but we can go in and add multiple uses. This will allow someone who is trying to schedule a meeting to simply search Routes/places by meeting/lecture use type.

    When leaders go in and create new routes/places especially for places used for field trips and lectures and meetings we encourage these to be added to the type ahead field however we understand that most routes/places entered are for places we lead trips so this defaults to that and does not require you to fill out anything else in order to save leaders time when creating new R/Ps.

  5. Ability to switch activity templates for trips after trips have been created GH1937

    Can you make it easier to switch a climb to an alpine scramble and vice versa when accidently listed the wrong way. Or to make a switch from winter scramble template and regular scramble template so the right pre-reqs are listed for the trip I want to lead.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  6. More Naturalist Articles

    Wildlife photography especially is effective at stretching newcomers to the outdoors beyond climbing and running.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion. As a nonprofit and volunteer-led organization, all content is contributed on a volunteer basis and is a reflection of the interests and expertise of our membership. We do not currently have a wildlife specific photography group, however we do have an active photography committee which shares regular blogs about their trips. We also feature wildlife photography in a number of the books published by Mountaineers Books. If you’re interested in learning more, please contact the photography committee (https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-photography-committee) or you can volunteer to contribute your own wildlife photography content here: https://www.mountaineers.org/mountaineer-magazine/contribute).

  7. 2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  8. Course page not loading with high volume visitation GH2785

    When course participants visit this page at the same time and try and click Manage Registration no one else can visit the course page. Specifically we had about 75 out of the 100 participants were online trying to sign up for their hikes at 9:00AM yesterday. We had 25 hikes that all went "live" for registration at 9:00 (these are our April CHS hikes). The offerings were split evenly -- 12 CHS1 hikes and 13 CHS2 hikes -- and, from what I can see, the participants were attempting to sign up for a real variety, not just 2 or 3…

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve optimized the course page and manage course activity registration dialog, and added a sever that we can turn on as needed for times like these when there are many people registering for many course activities.

    Oct 2018

  9. Make it possible to have org wide policies and info pages show higher in search results

    Right now its impossible to search for the carpooling page in the general search because people use the word carpooling in everything. It'd be great to be able to mark certain pages and blogs that have important organization wide information to the top of the search.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  10. Radio buttons needed to indicate snowcat times for Meany Lodge GH2595

    For Meany Lodge registrations, we would like radio buttons so the participant can indicate which snowcat they will come in on, as well as dietary restrictions which is free text.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  11. When viewing roster (from yellow bar) include date of activity somewhere near the top GH2326

    Real helpful when I have multiple rosters for course-related activity. Example: Kayak Roll Course, with 3 associated pool sessions. I can easily get confused as to which one I am working on at the time. Right now, all three look identical. If dated would show up while in the roster editing screen, then I would instantly be able to verify which one is open.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improve Feedback forms ~PloneOnly

    Please fix the feedback form-
    Under the overall rating you only give four options and there have been a number of times that I didn’t want to mark “Pretty good, I'd go again” or “Not so great, I'd think twice about going again”, but needed something right in the middle like- it was OK, but I might or might not do it again.
    With the options given “Not so great” is just a little better than a disaster. We need some kind of “ho hum” option. Sometimes it isn’t as bad as “Not so great” but it isn’t “Pretty good”…

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Tess Wendel responded

    We recently reviewed and updated all of our feedback forms. We opted stick with four response options, to avoid too many folks “sitting on the fence” – but we did update the options to include a more neutral “it was fine” choice. Additionally, we rephrased the question/replies to focus on the person’s experience on that specific trip, regardless of whether or not they would go again. Please see the following example:

    Please rate your overall experience on this trip.
    > It was excellent, I loved everything!
    > It was just fine, nothing stood out as particularly positive or negative.
    > It wasn’t my favorite, there were a few things that I didn’t enjoy.
    > It was terrible, I didn’t like anything!

    We also included some additional questions related to building a more welcoming, inclusive environment, limiting our impact on our public lands and clarifying any safety related incidents.

    To view…

  13. Internal Link Dialog Fixes GH1949/1950

    1. Allow course listed to be selected as internal links by clicking through the bread crumbs or search.

    2. Fix the dialog so that when the breadcrumbs wrap to a second line, that they do not overlap the list of selections.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  14. Tracking Committee Positions over time for a list of all former chairs, for example.

    As people move in and out of their positions on a committee, it would be useful to have the ability to pull a report out of Salesforce that tells me who has served in that role over time (such as all Branch Chairs and the dates they served). Low priority but would help identify former expertise for mentoring opportunities and recognition.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fix Blog Title Text from Running into Photos GH1959

    When longer words are used in blogs we are getting the image for the blog overlaid on top of the title text.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  16. Course feedback form should request that students name their instructor

    Course feedback form should request that students name their instructor so we can learn from the good instructors and help the poor ones. Currently the comments are lumped together. Comments like "my instructor was great" and "my instructor was poor", don't do us any good because we don't know who they are talking about.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    The course related field trip surveys now include the following text to help identify which instructors may need additional support. “Could you give the reasons why you rated the instructors the way you did?
    Please list specific names of instructors if possible so we can pass on the feedback.”

  17. Make sponsoring committee a link on the course and activity pages GH1835

    When you click on a committee shown on an activity, course or event, it is helpful to be able to navigate to the committee page directly from that listing.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow a course to have multiple course types GH1640

    I'd like to be able to list a course under two categories. For example Winter Travel for Everett was snowshoeing and cross country skiing so should be able to be listed under both. Scramble leader seminars or hike leader seminars ideally should get an outdoor leadership and the activity type tag

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Courses now can have multiple course types. THis lives in the course template and is particularly useful for courses like winter travel that need to be earmarked as Snowshoe and Cross Country Ski or hiking and backpacking seminars that cover both activity types.

  19. Replace Roster CSV (download), Copy, Print Feature GH1578

    The "TableTools" plug-in that we're using is now retired and it used Flash which is not available on all devices. We'll replace it with a newer "Buttons" plug-in that uses HTML5.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  20. Change to automatic renewal process GH1692

    The Mountaineers should change the way they handle automatic membership renewal. Currently on the website people are opted into automatic renewal by default when they pay their dues. The checkbox is small and easy to miss, leading to a fair amount of people getting opted into automatic renewal unknowingly. There are concerns that this borders on a privacy violation and may violate some privacy regulations.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base