General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Giving Gift Memberships SD127/SD591/SD592/SD593

    Set up a system that allows me to give a friend or family members a Mountaineers gift membership. I'd like to be able to specify whether to send the membership activation "packet" by mail or email, to send it to em or the recipient and when to send it.

    4 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. Roster visibility change on the web site

    Some of us are wondering about a recent change on the web site. Activity rosters are no longer visible unless we're registered for that activity. Instead of displaying the roster, the web site now displays this text: " You must be registered for this activity to see the participants".

    This obviously enhances privacy for those members who wish it, but it also reduces visibility for those members who use the visibility to hang out together on Mountaineers activities.

    As you know, members already have the ability to mark their own profiles as private.

    I'm wondering if this privacy setting could…

    4 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  3. Skill Badges SD312/313/415

    Skill Badges: Documents skills (not courses) Mountaineers members have gained through Mountaineers courses OR that have been demonstrated to and vetted by Mountaineers Leaders.

    How do skills interact with courses?
    • Students can see what skills a course teaches
    • Instructors can see what skills students have, and allow them to miss certain field trips if students already have those skills (at the instructor’s discretion)
    • Skill badges help expedite equivalency, or negate the need for equivalency.

    How do skills interact with trips?
    • Trips can add more detail to prerequisites. Students will be able to participate in Alpine Rock…

    4 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  4. Avoiding duplicates in donor records and regular records SD322/347/348

    Need a way for donors who donate without logging in but do have an account to be linked to their other profile so we don't create unnecessary duplicate accounts. Ideally when you type in your email it would have a flag that says, this email is already in the system, do you want to log in and then make your donation" or something like that. There is also a nuance of donations not being lumped together by household when we would want one $500 donation by one member to be lumped with the $500 donation made by the spouse so…

    4 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  5. Member Directory SD10

    Have a searchable member directory where I can contact any other member and see the badges they've earned

    4 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    With the site search (search box in the header) anyone logged in can find other members and guests. This is how we implemented the member directory.

    Remember there also the My Volunteer Profile and Find Volunteers (in the header’s “Volunteers” menu.

  6. Importing pre-website launch activity and course history onto the new website.

    This is actively being worked on right now as part of a planned post-launch enhancement. It was one of the most frequently heard requests immediately after launch of the new website. There are a number of technical barriers and issues to work through because of the intense integration of activity, membership, course, and roster data that exists in our system, but the developers are telling us we can expect them all to be worked through by mid-December at this point.

    4 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Completed 12/8

    We imported ALL courses, clinics, seminars and trips. We were not able to import all lectures and field trips related to a course. This means you will be able to see your course information, but won’t necessarily see all of the course related activities. For example: You will see that you took Basic Climbing, but will not see the crevasse-rescue field trip associated with that course.\

    We felt it was important to have as much information imported as possible, which means the data isn’t always the cleanest. Prior to 2003, we did not have a good way of digitally storing this information. Which means some dates may be wrong – it defaults to 1906 – and some details may be missing (because they weren’t previously required). The current state of your profile history is the best we can provide the the historical data on file.

  7. Make the Write-In Amount Box on the Donation Page Wider GH2902

    On the Donation Pages make the write-in amount box wider. Examples:
    - Donate: https://www.mountaineers.org/donate
    - MAP Scholarship Fund: https://www.mountaineers.org/donate/other-giving-options/map-scholarship-fund (see attached)

    Probably as wide as the one on the checkout page (see attached).

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  8. Improve Book Author Import GH2780/2803

    (1) Set up author bios to get exported/imported the same way that we do the book long descriptions, to avoid the need to truncate them.

    (2) In the Acumen-Plone sync, automatically check the "Show in byline" box for all contacts if there are three or fewer authors on the book's roster. Note that we'll manually update book rosters for this when there are four or more on the book's roster.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  9. Offered Status Deadline - Transparent date/time (SF only)

    Add specific date/time in offer email for the five-day cut-off. It currently says "5 days" but participants often want a specific time as to when they will be moved off.

    This will help us better justify when a person is moved from the offered status and create more transparency in the process.

    >>>>

    Current Email:

    Congratulations! You were on the waitlist for **ACTIVITY** to take place on **DATE**, and a spot has just opened up! You have five days from now to accept this offer.

    If you would like to accept this offer, login to your account<http://www.mountaineers.org/profile>, and…

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve relevance of Branch News page

    The Branch landing page presents a newsfeed (blog) over which the branch has little control and does not make a very useful "home' or "welcoming" page for branch.

    Ideally,branches should be able to design/manage landing pages to their liking, but that's another story.

    Short of that, I request a better way to prioritize the blogs that appear on that page. As it stands, the page intermixes blogs submitted by the branch with blogs submitted by staff and others. The problem is that the volume of blogs originating from others overwhelms those originating from the branch, causing them to scroll off…

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    Managing the blog posts and events branch pages is a team sport. We don’t tag everything to the branch pages, but with organization-wide things that are important for our members we do post them to the branch pages. We do so because assume some people visit only their branch page and don’t always visit our home page.

    The design of the branch pages was requested and approved by all our branch’s leadership. Changing their design requires the same level of consideration and approval. At this point, we don’t see a desire for making changes from our branch leaders, but please do send any suggestions to your branch chair so they can bring them before their fellow branch leaders.

  11. Make tag type-ahead search case insensitive GH2325

    Make the type-ahead tag search case insensitive. For example, if you type "Everett" or "everett", the "Everett Branch" tag should be in the results list.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  12. Display calendar for program centers and youth programs in terms of spaces/volunteers needed. GH2132/2133/2134

    When looking at a calendar and considering whether a room is available or, with respect to youth program volunteer needs, whether there is a need for volunteers, that is not displayed. For example, in looking at a PC calendar, I have to know what all the room options are and then figure out what is available by exclusion. When I look at the "volunteer with youth calendar," I can see a program, but not how many volunteers it needs (if any). Prominently display the need so people "don't have to think" (the book that drives much web design) and can…

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  13. Default Survey type based on activity template GH1953

    Can we get some sort of toggle on an activity template for courses that would allow changing the default survey type:

    “Default survey for activities within this course:”

    This way Conditioning Hiking Series trips could all be trip surveys by default rather than field trips surveys and having to edit each individual activity.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →

    Conditioning Hiking Series templates like CHS 1 and CHS 2 and any other course related activity template now have the ability to choose which survey is the default survey that is sent to participants. Note that although a default can be set you can also edit each activity to choose which survey makes the most sense. This is mostly an issue when a course has activities that are more like a regular stand alone trip than a field trip.

  14. Student Enrollment Notifications for Leaders GH1869

    Would like to request the ability to have notifications sent to leaders when students enroll in a course. This is particularly important for some of the ongoing course listings like Naturalist Study Group.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make it so you can see leaders permission on course activities GH1675

    When you sign up for course related activities you are doing it through the manage registration portal and there is no note showing that the leader asked for leaders permission.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Completed April 2016. Now you can see leader’s permission via the Manage Registration dialogue box and on the course requirements tab along with links to get you to the form to request permission.

  16. Show Badge Dates on Mouse Over Tool Tip GH1598

    When viewing a person's My Profile page, show the earned date and expiration date of the badge in a tool tip that appears on mouse-over.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  17. Optimize Search for Results and Speed SD429

    With our large database, we need to balance a robust and complete search result set with search speed. We have fine tuned this as best we can with our current tools and setup. Still some searches are a bit slow and results sets incomplete. To improve this, we need to reconfigure our search application which requires significant technical development.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add info to the "Course Requirements" tab GH1484

    On the "Course Requirements" tab:

    1. Stack the dates if there are Start and End Dates.

    2. Add 1-2 columns that show the participant availability and status.
    - Availability is either "29 available" or "8 waitlisted."
    - Status is Opens mm/dd/yy, Closes mm/dd/yy, or Closed.
    - If we have room for two columns great if not, one column titled "Availability/Status" with the info stacked should be okay.

    3. Add a column with the leader's name that is a link to their My Profile modal dialog.

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    More information is now listed in the course requirements tab for all lecture and field trip listings.

  19. The rosters should be open to participants to see who is going on a trip--not only to carpool but just to know who is going. Why not?

    Currently the only ones who can see the rosters are leaders. Many times as a leader I've heard participants announce "I wish I had known you were going so we could have carpooled." Or many times after a trip people want to get together to socialize. We should protect personal information, but a list of names should not violate anyone's rights, should it?

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  20. Give course leaders the ability to change pre-req badges GH1125

    Give course admins or course leaders the ability to change the course pre-reqs after the course is listed

    3 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base