General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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Warning message for unrelated activity types tagged on activity listing GH1867
When setting up a trip, the trip defaults to the multiple activity types associated with the route/place. It would be nice if the site gave you a “warning” if you set up a trip with activity types that are different from the committee listing the trip or the activity template chosen to avoid having a ski trip show up in snowshoe and scramble trip listings.
5 votesWe set the default activity type to come from the activity template only when scheduling an activity, and allow the leader to choose or edit the Climbing, Skiing, or Snowshoe categories when scheduling an activity. We also improved the display of activity type and categories on Routes & Places and Activities.
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Add filters to site search GH1877
The main problem with the search is that it returns so many pages of results that excessive paging is required for the search to be very useful. The sort, date, and item type filters do help, but more mechanisms are needed to narrow down the result set: Branch and Activity Type filters, for example.
5 votesWe added Branch and Activity Type field to the Badge, Event and Blog Post items so these items can used as filters in the site search.
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Submitting feedback should be a two step process GH2757/2758/3608
When submitting feedback for an event there should be a two-step process - after entering the information and clicking a button - but before submitting for good - a "view" page should show how the feedback will eventually appear, warn the user that once submitted the feedback can't be changed, and allow the user to go back and edit some more. This is pretty standard for feedback and survey forms.
5 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Nov 2021.
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Activity Rosters should divide instructors and participants GH 1124
Please divide rosters for participants and instructors for activities and course related activities in the same way that courses are set up. The sort by feature is less helpful than seeing the clear division.
5 votesThis has been completed.
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Capability to add text to an Activity title
Allow the capability to add text to an activity title or add another field
that is displayed in the Activity listing. An example is a sea kayak trip that is at night. It would be nice in the Activity listing for the activity to display "Sea Kayak - Sequim Bay - Night Paddle".5 votesThe first line of the activity summary is now being added to the listing in the Find Activities search so it will say Sea Kayak- Sequim Bay and then directly underneath it will be “Night paddle to observe full moon…”
This allows our leaders to accurately describe their activity and put in a little special “marketing” to show that their paddle (or hike or backpack) isn’t just any old paddle around Sequim etc.
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Improve trip reports SD22
Improve trip reports by allowing date of trip and more photos, rich text, potential for an additional field.
Also want leaders to be able to submit trip reports that are linked to the activity as an official write up but also allow members to write trip reports.
5 votesCompleted May 2016.
See new tech blog for details, choose View Trip Reports from the Explore menu to search them, or choose a route/place or activity where you were a participant to add one. Note that you can edit any that you have already submitted to take advantage of the new features.
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Improve Default Shipping Selection on WA web Book Orders GH3613
Make Surepost Default selection on WA web orders (instead of pickup option).
This will make a significant difference in terms of minimizing the folks that leave curbside selected but actually need their stuff shipped. This issue arises multiple times per week and getting them switched back to shipping is a very manual/time consuming process. It would also significantly lessen curbside returns (we are seeing a fair amount of folks that order curbside but never pick up).
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Feb 2022.
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Allow Participants to be Bulk Assigned Volunteer Hours GH3364
Our requirement for the Stewardship Credit badge is 8 hours of stewardship-related work which can be obtained many ways. We have many stewardship activities, but some of them only require 2-4 hours of work. To make this easier to track, we'd like to be able to bulk assign volunteer hours to participants in these cases
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
This is complete. Look for the "Check this box to assign volunteer hours to participants too" checkbox when closing an activity.
We're working on how to integrate this this the Stewardship badge soon (seehttps://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41870725-assign-the-stewardship-credit-badge-based-on-stewa).
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Pre-order/Backorder User-applied Promo Codes GH3045
As a website visitor pre-ordering or backordering a book, allow me to enter a promo code on the payment page, so that I can receive a discount if one is offered. And display the automatically applied promo code the member discount.
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Oct 2021.
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Improve Universal Header Search for Books GH3048
Overall we need to better promote books when using the site search in the universal header when the Books global header is being viewed. Here is some data and an idea. There are more ideas in the comments.
** When author name searched their books appear too far down results **
When an author name is typed into the search bar often their books are found waaaay down the page, as is the case with these results when searching Molly Hashimoto and Heather Anderson:
https://www.mountaineers.org/search#SearchableText=molly+hashimoto
https://www.mountaineers.org/search#SearchableText=heather+anderson (Mud Rocks shows up but Thirst isn't even on the first page of results)
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4 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
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Improve Address Entry & Management GH2975/3062/3146
(1) When a user buys books or merchandise and checks out as a guest, use the shipping address they entered as the billing address on the page where we collect their credit card information. Or maybe it's better if we add a "Billing address is same as shipping address" checkbox above the billing address fields. This seems like the better, more common user experience.
(2) Add shipping address fields to the contact profile and rename "address" fields to billing address. Use the shipping and billing addresses as defaults for purchase for logged in users. Sync the shipping address to Salesforce.
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4 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
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Add "Maximum Route/Place Capacity" field for route/places GH2937
Add a field for routes/places that shows the maximum total capacity (over all bookings) for each route/place.
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2019.
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Improve Event Edit Form GH2777/2805/2760
(1) Re-order, update and add fields on the event edit form to make it easier for volunteers to complete.
(2) Add validation that at least one "room" was selected for the Tacoma Program Center.
(3) Set the Event Setup and Departure datetimes to default to the Start datetime - 30 min and End datetime + 30 min when adding an activity to the Seattle and Tacoma Program Center calendars. For editing an event, "remember" the time difference between Setup and Start datetime AND between End and Departure datetime and use those as defaults for editing the Start and/or End datetime.4 votesCompleted Feb 2019
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Make Username not Required on join form GH2636
Helpful for in person walk-in reservations at lodges, and making purchases and donations without being logged in.
4 votesJun 2018
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Clone Activities (was Enable a script to create lodge stays and activities in bulk) SD663
As a member of the activity leaders group allow me to clone an activity so that I can more easily create the series of activities I need.
Fields that can be different in clones:
- Start Date
- End Date
- Registration Opens: Default to 9 am on Start date + 1 day
- Registration Closes: Default is noon on the Thursday preceding the Start date
- Leader
- Member and Non-member Prices (NOT cancellation fee) if either of those fees is >0 on the activity being cloned.Notes:
- This is similar to what we do for lodge stays…4 votesCompleted Sep 2019.
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STOP Allowing Registration to Occur Before Registration Begins
Field Trips are full before registration date. Wtf? This makes registration dates pointless!!! As a new Scrambling student I’m patiently waiting for field registration to begin only to realize they are full prior to registration. Members are fine getting leader’s permission but should have to wait till the registration is open to register not before.
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We provide leader training in our new leader orientation and leadership development programs, in our online resources, and in our Leader Lines email newsletter to address this issue.
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Create an instructors group SD651
Useful for creating an instructor specific benefits page
4 votesCompleted Sep 2019.
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Backordered and Pre-order Books & Merchandise: Charge & Ship SD627/654/655/656/662
As a customer allow me to pre-order or backorder a book that is not yet available or out of stock. When the book is available, charge my credit card, and ship the book I ordered to the shipping address I specified.
4 votesCompleted Jun 2019.
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Branch Council Roster Positions GH2746
Please create positions specific to branch rosters:
Branch Chair
Branch Vice-chair
Branch Co-chair
Branch Secretary
Branch Treasurer
Branch Officer
MemberNote: "Member" is for branches whose committee chairs regularly attend branch council meetings but don't have a branch officer role (so its important we keep this) Thanks!
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Aug 2021.
Notes/Questions
- I saw “Content Manager” used, so I added that to the list.
- Since “Members” are described as Committee Chairs, should we add “Committee Chair” to the list? Would that be better/more correct? If so, do we keep “Member”?
- Each committee has a new field called, “Committee Type” with three choices: Committee (the default), Branch, and Board of Directors (for the Board of Directors “committee” only).
- For each of the branches, you’ll need to first edit the committee and choose “Branch” for the “Committee Type” field and then edit the rosters to choose the correct “branch” position for each person. -
Practice Sessions
In order to accommodate activities that are not trips and not instructional in nature, we would like to create a category called "practice sessions" that function exactly like clinics. Currently, these would be used to house pool practice sessions (currently listed as clinics) and open climb nights (currently listed as events and therefore we aren't requiring online waivers or QYL for youth to come). We (Sara, Becca, Tess) think that this could potentially require very little development and have a positive impact across the organization. I'm happy to chat more about it!
4 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
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