General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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410 results found
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Add a "My Branch" Link GH1868
Add a My Branch link next to My Activities and My Courses and Programs on the short click menu when you click on your name when you are logged in to see branch events and blogs and stay up to date on all branch activities.
12 votesMembers and guests can now access their branch page from the My Branch link in their profile menu in the upper right side of the header of every page on our website. Now everyone the same quick access to their branch info as they do to their profile, activities and courses.
Please be sure that content on your branch pages, including blog posts and events, are up-to-date, because we anticipate this will drive higher traffic to your pages.
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Allow us to list multiple routes-places for different activity types or difficulty levels to the same locale
We've been told that we have to use a generic route-place for an activity going to a particular locale even if that generic route-place is a poor fit to what we plan to do and may turn off potential participants. For example, a route-place may be listed as a scramble or climb and I want to list a hike or backpack there - it will show up in the activity search as a scramble and hikers won't want to do it. Or sometimes a route-place is listed as a hike and I want to do it as a backpack but…
12 votesWhen creating new Routes/Places leaders now have the option of having multiple activities tagged as suitable activities for that Route. For example Marmot Pass can be listed as a Hike and a backpack and Table Mountain (baker) can be listed so it shows up in Skiing and in Snowshoeing.
Additionally when a leader lists an activity for that route/place the activity will default to the mileage and elevation gain and route difficulty but leaders have the ability to change that mileage and elevation gain and difficulty to more accurately describe their specific trip.
When searching for activities via the Find Activities under EXPLORE, the summary statement now shows to set one’s trip apart from other trips. The leader’s chosen difficulty also shows.
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Volunteers need to be able to delete and archive content SD227/280
Should be able to remove course materials from Manage Course Materials area or get rid of course templates no longer being used or files that are not up to date.
12 votesVolunteer committee administrator may now clone (copy & paste) , delete and retire content in their committee folders in addition to moving (cut & paste) content.
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Leader "Difficulty" Rating Default to Blank GH2331
Currently when listing a new activity, the "Leader Rating" field defaults to "For Beginners (Getting Started Series)" There are cases where a trip is NOT for beginners, but the leader never changed their rating. Can the Leader Rating default to blank, and require the leader to select one of the options rather than default to For Beginners?
11 votes -
Add info to the lodge stay roster downloads GH2426
On the download of both Individual Lodge Stay Rosters and the View Lodge Stay Rosters, add these columns as the right-most columns:
- Age - Membership Status - Carpool Preference - Carpool Notes
11 votesOct 2017
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Email Non-primary Lodge Guests GH2289
Ask for all non-primary guest email addresses as part of the reservation process with the default being the primary guest's email. This will help us better communicate will all lodge guests with info about the weekend including lodge stay cancellations. It will also help us with recruiting an engagement.
10 votesOct 2017.
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Waitlisted people can take themselves off a trip any time GH2131
I see why people signed up for a trip need to contact the leader to take themselves off a trip after signups for the trip has closed. However, I DON'T SEE why that applies for people who are merely waitlisted.
What is the possible logic for this?? Especially since being waitlisted means you can't sign up for anything else at the same time. You need to contact the leader and then the leader, who may be away from email, needs to take them off. Especially since the closure period for some trips is way in advance of the trip.
This…10 votesParticipants may now cancel from an activity if they are on the wailist and registration is closes.
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Profile - improved clarity to user re what shows as public or private? GH1974
Might there be a better interface re our profiles that would make crystal clear to the user what information is kept private and what is viewable to Mountaineer members (public)?
**Update: Also would be good for leaders to be able to discern which members want their info private versus shared with our members. This means looking at how rosters show up for courses, activities and events for both participants and leaders.
10 votesWe improved the explanation of our privacy policy by adding a page that is link to it on the profile page.
It’s https://www.mountaineers.org/membership/mountaineers-privacy-policy-explained.
We also added info about a person’s privacy choice on all rosters that our leader view.
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Measure what we care about at the member, committee, and branch levels. SD317
There are a number of statistical and reporting needs and desires that many people spend a great deal of time trying to capture. I would like to see us develop metrics and create "dashboards" that automate this data collection and allow us to quickly identify trends in the data that help us plan for the most successful future. For example:
Branches and Committees often want to know (or would be interested in): # of Leaders, # of trips being posted, % of closed out trips, #of courses offered, # of students in courses, # of participants on trips sponsored by…
10 votesCompleted Final Part Jun 2018
The final piece we want to have available is aggregate committee leader feedback. This feedback allows committee admins to enter an activity or course start date and see all feedback for that outing in one place. It also allows committee admins to quickly see Leader feedback in one place.
We currently have monthly dashboards being sent to each branch with information about the number of trips, courses and membership information.
We also have the member services team pulling trip statistics and additional committee reporting via requests to info@mountaineers.org. We strive for a 48 business hour turnaround on these requests.
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Limit adding more than 1 duplicate profile and limiting duplicates overall GH3636
Member services has seen a significant increase in the overall number of duplicates in the past 6-12 months. This has meant there have been a significant increase in login troubles for members, an increase in login-related inquiries. Member services has also been unable to keep up with the constantly growing number of duplicate accounts. Since December 2020, we have seen approximately 3000 duplicate pairs emerge - that's approximately 1000 pairs or 500 duplicated accounts per month.
We believe there are a few things that could be done to reduce the number of duplicates overall.
1. Prevent/block folks from adding more…9 votesCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Mar 2022. We added the same duplicate warning for anyone who is checking out as a guest or donating as a guest that we have for joining. If there are items in the person's shopping cart or if they have made selection on the donation form, those selections will be transferred if they log into their account.
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Bulk add participants to rosters
It would be great to be able to add multiple people to a roster at one time instead of having to do a multi-step process for each person. This would be especially helpful for committees and youth programs who have recurring events with the same people. It would allow committees to easily add and then bulk update volunteers hours tracking.
Please see the attached image for an example.
9 votesCompleted as part of February launch of website upgrade 4.5: https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more
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Prevent Leader/Instructor Badge Assignment GH2740
When adding a person to a committee roster as a leader and/or an instructor, have two checkboxes--one for leaders and one for instructors--that prevent the leader and/or instructor badge from being assigned.
9 votesJun 2018
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Add a "Leader Permission" Style Feature to Lodge Stays GH2253
Add a "Leader Permission" style feature to the lodge stay, so that lodge admins can configure a message that guests see and then a checkbox in the lodge stay reservation model dialog that drives whether the "Reserve" button is active. See the attached file for a sample of how this might look.
Something like:
Reservation Restricted
Reservations are currently restricted to Everett Avalanche Course students.
[ ] I have permission to make this reservation.9 votesOct 2017.
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Better Track "Guest Groups" in Lodge Rosters GH2289
Add a “Guest of” column to the on-screen lodge rosters and their download, so we know who’s with who.
9 votesOct 2017.
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add scramble category
At the scramble summit, there was unanimous desire to be able to tag a scramble as rock or snow. I gave two suggestions and they didn’t seem to have a strong opinion one way or another.
First: since Winter Scramble is under difficulty, just add Rock Scramble and Snow Scramble. They liked the simplicity of this and that if something is rock/snow you can just tag something as both. They did feel like its not truly a “difficulty” rating, so logically it doesn’t make a lot of sense under difficulty.
Second: Add a “scrambling category”. The benefit here is that…
9 votesThis is easy to do using “Rock Scramble” and “Snow Scramble” in the Difficulty field like we do "Basic Rock Climb and “Basic Glacier Climb.”
We just need volunteers to add these to our scramble Routes & Places. Please send an email to info@mountaineers.org if you are interested in helping. Thanks!
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Display trail or route on route/place map GH2019
While it would be a lot of work to populate initially, the question was raised at our committee meeting whether the map for a route/place could actually show the route, rather than just the start and end points. This could come from either a GPS track or from tracing it out on a map. Alternatively, there could be a place, like a "Materials" folder and tab for each route/place, where we could upload a GPX file with the route.
9 votesWe added the capability to add a “Resources” folder and tab to our Routes & Places. I will work with Peter Hendrickson on the process for creating these folders and adding materials.
Here’s an example: https://www.mountaineers.org/explore/routes-places/sam-hill
We’ve also got a blog about this: https://www.mountaineers.org/blog/coming-soon-enhanced-trip-navigation-resources
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Entering, Tracking and Reporting Volunteer Hours SD394++
Some features needed:
* Self-reporting volunteer hours (e.g. projects and committee meetings)
* Add a My Volunteer Hours page (self-reported, activities, courses and events [and volunteer opportunities])
* Printing volunteer hours for company matching
* Salesforce volunteer hours reporting9 votesCompleted Sep 2019.
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Have an option to display Learn items and Explore activities in one screen SD360
If I want to see everything going on at all branches for both Explore (activities) and and Learn (courses/clinics/events) in (for example) Sea Kayaking there is not a straight forward way of doing this. I want to look ahead and decide what in the Sea Kayaking world I might like to do and have it all listed chronologically.
9 votesWe just launched all of these changes:
As part of “single activity courses,” we now show the new “single activity courses” in both Find Activities and Find Course, Clinics and Seminars.
We have improved the site-wide search where one can find any kind of content and be able to filter that search on the type of content desire (e.g. activities, courses and/or events).
More info about Single Activity Courses
http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6836270-create-a-new-course-content-type-better-suited-forMore info about Site Search Improvements
http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7053736-improve-site-wide-search-sd360Also visit thew blog for these updates:
https://www.mountaineers.org/blog/2-5-seminars-clinics-search-youth -
Print Youth Program Forms SD647
We'd like to print the Youth Program Form(s) as we do for the Youth information Form(s) from the Youth Flag Report.
- We'd have two "print" buttons on the Youth Flag Report: "Print Youth Information Forms" and "Print Youth Program Forms"
- We'd use the same "line in the sand" (i.e. ~~~) to include only text/responses above the line for the program form(s) being printed.8 votesCompleted Jun 2019.
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Reclassify Snowshoe Routes and Trips Using New S/T Rating System ~WebsiteContent
This posting is the result of 1) a few years of cross-branch discussions among the Snowshoe Programs of the various branches, and 2) email discussions with the Program Center about how to go about changing the rating system used to classify Snowshoe trips. The feedback we received from the Program Center was that the correct way to document our request for changing the website was to post the changed to feedback.mountaineers.org.
The Snowshoe Programs of the various branches would like to change the way that Snowshoe Routes and Trips are rated so that each route/trip has a separate Strenuous and…
8 votesCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Nov 2021. The snowshoe Routes & Places, https://www.mountaineers.org/activities/routes-places#b_start=0&c4=Snowshoeing, were updated per the Snowshoe Clubwide Standard, https://www.mountaineers.org/about/vision-leadership/board-of-directors/clubwide-activity-standards/snowshoeing/view.
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