General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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Change to automatic renewal process GH1692
The Mountaineers should change the way they handle automatic membership renewal. Currently on the website people are opted into automatic renewal by default when they pay their dues. The checkbox is small and easy to miss, leading to a fair amount of people getting opted into automatic renewal unknowingly. There are concerns that this borders on a privacy violation and may violate some privacy regulations.
2 votesThe checkbox for choosing Autorenewal on the checkout page is now much bigger and more obvious to avoid accidentally choosing Autorenewal.
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In-Person Book Pick-up SD341
Create an online purchase option for shoppers to pick up a book at the Seattle Program Center, Tacoma Program Center or the location of a course lecture, field trip or seminar.
2 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed in Jul 2020. As part of our response to the COVID-19 pandemic, we worked out the logistics needed for curbside/in-person pickup of books and merchandise ordered on our website. See our blog post, https://www.mountaineers.org/blog/bookstore-reopening-for-curbside-pickup-july-2, for more information.
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Add Save button at the top of registration windows GH1482
This will be super helpful for mobile users trying to manage their rosters. Right now after adding some to the roster it is very hard to scroll down and Save them. This should be done for the Add Person to Courses, Activities and Event registration windows.
2 votesWe added a “Save” button at the top of every “Add person to roster” and “Edit” popup so that it is quicker and easier to save a record when on the top few field must be completed for the add or edit being done.
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Option for "Closed" vs "Open" Activities
There needs to be a better way to handle closed activity sign-ups such as SIG-only outings. When hunting for activities, it is frustrating how many of the outings are actually closed events for a set group of people and not open to the public. Surely there's a way to remove these closed events from the publicly searchable activities board.
2 votes -
Schedule quarterly meetings of all hiking committee leaders to coordinate the scheduling of hikes to match demonstrated demand. .
We need to avoid both too few and too many hikes of the same type, to avoid both long waiting lists and the need to cancel for lack of signup.
2 votes -
Add a short piece of text clarifying instructor sign up is always open GH1055
Add a short piece of text indicating that instructors can register at any time for field trips on the field trip listing or near register portal
2 votesText now shows on the course listing and in the “Find Instructor Opportunities” faceted search showing when reg opens to public and that instructor registration is open now.
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Add warning message for leader if they are double booking themselves GH1116
Add a warning message for leaders that have a conflict with an activity they are adding at the point of choosing the route/place and date(s).
2 votes -
Bring back the ability to post informal weekly activities.
Bring back the ability to post informal weekly activities like the Volleyball, Greenlake Walk and Evening Outdoor In-line Skate acitvities we used to be able to post on the old web site.
2 votes -
Make course materials tab linked to course template rather than individual course GH1260
Right now last year's students can't see the current course materials. It'd be cool to have this linger from course to the next upcoming course so 2nd and 3rd students would have the most up to date information. You could have a folder that contains archive materials but this would be an area that is always up to date, or maybe you could have the option of whether your course template has this evergreen course materials folder or whether leaders want it on a year by year basis. Leaders and admins of courses any thoughts?
2 votesCourse materials can now be more easily shared year to year. Leaders can now also delete and archive materials from their committee area and course material folders
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Put Instructor Opportunities in with Find Activities SD360
For those of us not required to volunteer for a class, we were more apt to sign up as instructors or for classes when the listings were mixed with activities. We search by date, not necessarily opportunity type.
2 votesWe significantly improved our site-wide search so you may find everything in one search: activities, instructor opportunities, etc. You’ll find the search box in the upper left part of the header on every page in our website. View http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7053736-improve-site-wide-search-sd360 fro more information about this improvement.
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When you mouse over a course-related activity have it show leader/summary SD412
When I mouse over a course activity, display a "tool-tip/infotip/hint" containing the leaders name or the activity summary next to the cursor.
2 votesWe added more information about lectures and field trip activities to the Course Requirements tab of the Course Details page. Information included title, activity dates, registration open/close dates, availability, and leader.
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Auto Save functionality needed for filling out online forms like Routes/places
Can we create an auto-save for some of the online forms so users can save their work on route-place and activity creation forms and come back to it later if they haven't filled all the required fields?
2 votesAll required fields expect for the title and summary have default values so leaders only have to fill in a couple fields before saving.
Pro ti! If you save your route/place and you navigate away from the page you can find what you created by searching using the magnify glass search field in the top right hand corner
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bulk course roster management
Allow course admins to multi-select students for the purpose of mass cancellation/roster management. Note: the multi-select is already there, but I can't cancel/move all the selected registrants.
2 votesCompleted 12/8/14. Look for the blue button at the bottom of the course roster that says “Change Role or Expiration” This is what you can use to bulk graduate people or bulk extend a student badge.
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Need more options to establish new routes-places without time lag
Many of our leaders want to wait for snow reports or weather forecasts a week or so before an activity before they post the activity, but the current process for centralized review and posting creates a time lag that makes this virtually impossible. Can you train and empower a small group of route-place administrators out in the branches to increase the ability to process these submissions more quickly? Considering the wide range in quality of the 'reviewed' routes-places showing up now, I think that you could set up a group of trained and accountable volunteers who would do at least…
2 votesWe have caught up on our summer backlog and are now turning routes and places requests around in under 48 hours. Leaders are also doing a better job of submitting content-rich routes and places. We’ve made improvements to the process, and more are on the way.
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Make Phone Numbers Required when Joining
Make Phone number required on the Join page. This is key for leaders to be able to get in touch with their participants.
2 votes -
Folder view of Documents Sort Order
When I open a list of documents, it seems to be in some random order and difficult to find certain documents when the list gets long. At a minimum, default document lists to alpha order. Possibly, sort folders to the top, but keep those in alpha order, too. A way to sort by date would also be nice. .
2 votesThe columns sort by default to the order items were added with the most recently added at the bottom. Clicking on a column header will forward sort by that column’s data, and clicking a second time on the same column header will reverse the sort.
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Honorary Members
Have a place on our site about our honorary members.
2 votes -
Make it easier for us to organize carpools
And have communication between trip participants be easier.
More specifically we would like to see whether person
A) wants to carpool
B) ride or drive
C) where they are coming from
D) Be able to contact them or potentially the whole group of people who wants to carpool in one swift email.2 votesThis was completed and launched on 12/8. If you have further suggestions about this tool please continue to list on the feedback site.
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Donation & membership from IRA
It would be good to have clearly indicated instructions for sending a check for donations and membership. For older members, making a QCD requires a check and cannot be made via credit card.
1 voteThis information lives at the top of our Donate page: https://www.mountaineers.org/donate.
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Change mobile view for books side to show cart instead of donate button and/or login
Currently when you visit a product page on mobile the two primary nav options are "donate" and "log in/join" - both of which don't serve books as well as a cart would. If someone clicks on an ad, is directed to this page, they won't even know they are able to buy the book without scrolling down, and the login portion feels like we are gatekeeping our books.
1 vote
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