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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog or our Technology Changelog. Thank you for your participation!
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479 results found

  1. Multiple Blog Authors

    Allowing for multiple blog authors would be a great way to recognize all volunteers who contribute to a piece.

    4 votes

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    0 comments  ·  Members  ·  Admin →
  2. Alphabetical sort for rosters has disappeared

    Before the May plone update committee, course and activity rosters could be sorted by name which was very helpful when comparing rosters and trying to find peoples names to manage rosters. Right now when you have a roster for over 12 people it becomes more difficult to manage rosters. Hopefully since we used to have this functionality it can be fixed soon.

    1 vote

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    1 comment  ·  Rosters  ·  Admin →
  3. Add "Online Classroom" and "Hybrid" as filter options for courses.

    In this time of Covid19, make it easier for users to sort/filter by distance learning options.

    1 vote

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  4. Add our COVID Code of Conduct to website GH 3445/3446/3447/3450/3455

    Add text acknowledging our COVID Code of Conduct, including a link to the reference page(s), to the event/activity creation page and the registration pop-up. Also add a note about the Code of Conduct to the top of all event and activity listings.

    Add donation requests to free activities and events.

    Better emphasize donation request in checkout process.

    Add "Include credit card fees" for donations.

    1 vote

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    0 comments  ·  Activities  ·  Admin →
  5. Road and parking conditions at trailhead

    This idea is to address via the Mountaineers website a forum or better way of organizing info on trailhead parking, access road conditions, and trail conditions, the concept would be to have an easy convenient way for trip leaders and/or participants (plus any Mountaineers member doing a private trip) to have a central location where they would post information on the status of the trailhead access road, and how much snow or mud there is on the trail, which is always a question mark during the Spring and early Summer.

    Currently the only method I am aware of is to…

    1 vote

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    0 comments  ·  Events  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Thanks for sharing your idea. We currently encourage our members to share trip reports after their trips, and they are prompted to report on things like trail and road conditions. All of our routes and places also link to the websites for local land managers, which often have the most updated information on these specific locations. We would love to see more trip reports on our website, and will continue to encourage our members to do so, and we encourage the use of the linked resources already available to assess conditions.

  6. Develop Support for Non-English Script

    Currently our website rosters and the mailings we send do not support non-English scripts. Our members would like for their names, written in their native languages, to display correctly.

    More information from Super Volunteer Ananth Maniam:

    When participants Sign up for my trip and on mailers sent to my home and when leaders email back to me. My contact name comes like below
    Ananth Maniam (??????? ??????)

    This is because the (?????? ?????) are supposed to be my native script
    Ananth Maniam (ஆனந்த் மணியம்)

    This feature sometime works when I print roster - It works, it doesn't work when participants…

    11 votes

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    0 comments  ·  Members  ·  Admin →

    Hello All -

    We’ve now completed the final steps to either include non-English script where we have control, or to request our external vendors make adjustments on their end. There are a few areas, like direct mail, where our vendors currently do not support non-English script. However, we have formally submitted this as a client request for them to consider adding as a feature in the future.

  7. Improve MORE+ button

    From feedback, it appears that many people fail to notice the "more+" button in activities, especially on cellphones. Because they don't see it, they don't read all the important info in leader's notes. The More+ button should be more prominent...possibly a brighter, solid color button? Better yet, how about all the info about the trip expanded so it's never missed?

    1 vote

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    1 comment  ·  Activities  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Jun 2022. As part of adding features for our events system, we moved the MORE+ button to the left, so it's easier to see.

  8. Ptarmigan winter observations request

    Goat Peak above Mazama had Ptarmigan in the 1980s when I used to lead cross-country helicopter assisted ski tours. The single nature article in the winter issue of the Mountaineer Magazine, which I get online so it's hard to read, requested this feedback. As a retired national park ranger-naturalist and heli-ski guide, of course I appreciate almost any nature content, and encourage more.

    1 vote

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    0 comments  ·  Content  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Thank you for your support of the ptarmigan and citizen science efforts. While directly working with scientists is outside of the scope of our mission, we are happy to promote these efforts when possible. For that reason we published the ptarmigan citizen science article in our Winter 2020 issue of Mountaineer. That article was also turned into a blog which now lives on our website: https://www.mountaineers.org/blog/citizen-science-white-tailed-ptarmigan-ghost-birds-of-the-winter-cascades. A link to the blog is cross posted in our Virtual Education Center as well to continue to encourage people to engage: https://www.mountaineers.org/courses/virtual-education-center#conservation-advocacy.

  9. Goal Oriented Course Sequence Training Plans

    Hello Mountaineer Community!

    I'm new to the club, so forgive me if this question has either previously been asked or if the answers currently already exist.

    Would it be possible to have a recommended course & activity sequence plan that was goal oriented? For example: I would like to climb Mt. Rainier. What courses and activities would be best to position me for such an attempt, and in what sequence?

    From what I've seen many of the classes act as stand alone training and education programs with some degree of overlap to ensure critical skill coverage.

    Anyway, I just thought…

    1 vote

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    Completed  ·  Jeff Bowman responded

    Thanks for sharing your idea. The information you’re looking for is offered in various places on our website, mainly within the Course Overview and Activity Overview pages. Specifics can also be found on course pages. If you’ve taken a look around and can’t quite find what you’re looking for, please contact our member services team at info@mountaineers.org.

  10. Password Change/Reset GH3322

    I was trying to change my password and couldn't figure out how despite looking at profile settings and searching for 'change password' on the site. In the end, I emailed info@mountaineers and found out that you have to use the forgotten password flow to do so.
    It seems like most sites have a 'change password' feature in the 'profile' section. It would be great to have a way to do so on the site. Alternatively, publishing a page about that might be helpful if people do search for it.

    1 vote

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    0 comments  ·  Members  ·  Admin →
  11. Books & Maps: Add a Revision Date GH3284

    For books and maps, add a Revision Date in addition to the Publication Date. This is helpful for book reprint dates where some corrections and revisions may be made. It is especially helpful for maps there generally do not have new editions that get a new ISBN and Publication Date, but are revised and updated every few years.

    3 votes

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    0 comments  ·  Books  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Sep 2022. This information was added to the book's "Description" field. Typically  you'll see both original and current edition dates there.

  12. Trip closure delinquency notice ~SFOnly

    Automatically mail out to leaders on a quarterly basis a list of trips that have not yet been closed out, say are one month past.

    1 vote

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    Completed  ·  Jeff Bowman responded

    Completed Nov 2020. We will send a reminder for each activity that is still open seven days after the activity’s end date. We will send each leader a quarterly reminder to close any activities that are still open and happened in th last 365 days.

  13. Trip report input improvements

    On the trip report page, allow for multiple photo uploads, have the "upload" tab come up by default when clicking to add a photo, keyboard shortcut to add a photo, and tell people upfront to save often, that they can edit after saving (I lost a ton of work).

    1 vote

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    0 comments  ·  Members  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed May 5, 2020.

    This is the date we launched the Plone 5 Update which came with the ability to upload multiple files or images at one time.

    We also added this to the help text for Trip Report rich text fields: “You can edit your trip report after saving it, so save your work early and often, especially if you’re writing a lengthy trip report.”

  14. Promo Codes: Convert "Specific Product Use" to Multiselect GH3278

    Change the "Specific Product Use" field to accept more than a single item (ie, several books).

    1 vote

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    1 comment  ·  Books  ·  Admin →
  15. Pre-populate times on cloned events with those from the event being cloned GH3276

    When cloning an event, pre-populate the event times and setup times with the times from the event being cloned. But keep them editable. Normally, a monthly meeting is going to be at the same time. Pre-populating will reduce the chance of entry errors as well. I caught several of my own mistakes.

    3 votes

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    3 comments  ·  Events  ·  Admin →
  16. Leader resources tab

    Can we have a leader resource stab which could outline:
    Master list of climbs
    Field Trip Lottery dates
    Shared resources like manuals, application drafts, graduation drafts, etc.
    Many more things I'm sure I haven't thought of...

    1 vote

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    0 comments  ·  Volunteers  ·  Admin →
  17. In addition to Leave no Trace consider As an Outdoor Ambassador, removing traces left by others

    Not unusual to see some trash on the trail or campsite. Be a good steward, pick it up and pack it out. Consider always carrying a trash bag in your pack for this. It often only takes a few seconds to pick it up. Help keep the outdoors pristine! :)

    1 vote

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    1 comment  ·  Activities  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Thanks for sharing your idea. We agree that people should be good stewards of our natural places. In addition to sharing the principles of Leave No Trace as part of our Outdoor Ambassador program, we also regularly share responsible recreation tips with our community on our website, in our emails, and on social media. Most of our courses teach the “campsite rule”, to leave a place better than you found it, and many of our course students are required to complete eight hours of stewardship credit to graduate. For our latest resource, visit our blog from September 25, 2020, highlighting Leave No Trace tips for new hikers: https://www.mountaineers.org/blog/leave-no-trace-tips-for-new-hikers.

  18. Only insert new instructors to course roster GH3157

    When an instructor signs up for a workshop or field trip then they are automatically added as an "Instructor" at the course level, I believe this is new functionality. However, if that person is already set as a course "Leader" then they are demoted to be a course "Instructor". It seems like the new automatic behavior should only happen if the person is not currently on the course roster.

    1 vote

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  19. book recommendations

    It would be nice if we could recommend books other than those published by the Mountaineers. For the Naturalists' annual course, they use a book that is better than what the Mountaineers has published. For the Photography Committee, there are really only two instruction books published by the Mountaineers. We should be able to add any book listed on Amazon to better help our students.

    1 vote

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  20. Bulk add participants to rosters

    It would be great to be able to add multiple people to a roster at one time instead of having to do a multi-step process for each person. This would be especially helpful for committees and youth programs who have recurring events with the same people. It would allow committees to easily add and then bulk update volunteers hours tracking.

    Please see the attached image for an example.

    9 votes

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    2 comments  ·  Rosters  ·  Admin →
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