General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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Allow course leaders to offer spots to students whose offer has expired GH2971
Right now students are offered a spot and they have 5 days to complete offer and then they are put into cancelled mode. Students also can be trying to complete their offer online and for courses where you have to pick field trips they often navigate away from the screen to check calendars and when they come back the 30 minutes is up and they have been kicked into cancelled mode. Both of these cancellations usually result in the student reaching out to the course leader and the course leader is unable to offer them a spot so instead member…
1 voteCompleted Apr 2019.
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Include a link to Post a Trip Report in Your Trip Is Closed notice
More trip reports might be written if a reminder/invitation to write link were tucked into the Your Trip Has Been Closed email.
1 voteWe already do. See the comments for the text of the email we send.
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Make the Write-In Amount Box on the Donation Page Wider GH2902
On the Donation Pages make the write-in amount box wider. Examples:
- Donate: https://www.mountaineers.org/donate
- MAP Scholarship Fund: https://www.mountaineers.org/donate/other-giving-options/map-scholarship-fund (see attached)Probably as wide as the one on the checkout page (see attached).
3 votes -
Default "Summary" section for educational activities GH2923
Use the summary section that has been entered into the activity template for clinics, seminars, lectures, and field trips as the default once you have selected the appropriate template. Right now, summary sections are written up in the template, but they don't automatically populate in the activity listing.
3 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Mar 2022.
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Add start month to automated year attached to courses etc
For courses and activities, the year auto-populates in the listing, but the accounting department needs the month to be part of that, otherwise they have to manually go into each listing to find out what month the course happens and where to book the revenue
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Oct 2020. Adding the start date to the Salesforce report accenting uses to enter data into Acumatica is sufficient.
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Add new brands on ExpertVoice
I love this perk and have used it 3 times already. My only complaint is that there needs to be new brands added on. I remember getting an email about a brand item only to find out it's not on The Mountaineers. How hard is it to add more?
I know we all like different brands so I would hate to loose any just want more added in.1 voteThanks for your note Vickie. We’re happy to hear that you are enjoying and taking advantage of the benefits offered through your membership. ExpertVoice has been one of our generous supporters for many years, and they offer discounts on brands for Mountaineers at two different levels: about 100 brands are available for members, and 300 brands are available for volunteers (who volunteer five or more days a year). ExpertVoice selects the different brands available at each tier. If you’d like to provide them with additional feedback, you can do so at https://www.expertvoice.com/contact.
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Contact Merge Improvements GH2406/2578
Merge content authorship (e.g. Routes & Places, blogs, feedback responses etc.) when merging contacts.
0 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2020.
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Improve Event Edit Form GH2777/2805/2760
(1) Re-order, update and add fields on the event edit form to make it easier for volunteers to complete.
(2) Add validation that at least one "room" was selected for the Tacoma Program Center.
(3) Set the Event Setup and Departure datetimes to default to the Start datetime - 30 min and End datetime + 30 min when adding an activity to the Seattle and Tacoma Program Center calendars. For editing an event, "remember" the time difference between Setup and Start datetime AND between End and Departure datetime and use those as defaults for editing the Start and/or End datetime.4 votesCompleted Feb 2019
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Upgrade to latest 4.3.x version of Plone GH2850
To make sure we have the latest bugfixes, can more easily contribute any fixes of our own back to Plone, and are in the best position to upgrade to Plone 5.
0 votesCompleted Dec 2018.
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Improve Book Author Import GH2780/2803
(1) Set up author bios to get exported/imported the same way that we do the book long descriptions, to avoid the need to truncate them.
(2) In the Acumen-Plone sync, automatically check the "Show in byline" box for all contacts if there are three or fewer authors on the book's roster. Note that we'll manually update book rosters for this when there are four or more on the book's roster.
3 votesCompleted Jun 2019.
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Upgrade to Plone 5
Our website is built on Plone 4.3 which runs on Python 2. Support for Python 2 ends in 2020. Plans to have Plone 5.2 on Python 3 are in the works. To be sure we are able to maintain support and install needed security patches, we should begin the process of upgrading to Plone 5 in late FY2019 and complete the transition in early FY2020. We will get many small side benefits from the upgrane to Plone 5 like being able to have links in help text and importing events.
0 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed May 5, 2020
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Migrate Files to "The Cloud" ~IT-Infrastructure
We have internal systems we can move to a cloud platform: office apps & files (apps, documents, spreadsheets, presentations), and graphic design apps & files (e.g. Adobe Creative Suite). Note that we already have photo storage in SmugMug and on website and video storage in Vimeo and YouTube.
0 votes -
Create a Single-Pitch Sport Climb Leader badge ~WebsiteContent
A pathway to leadership for students who participate in the Leading Bolted Routes or Sport Climbing courses would serve to create a pipeline of knowledgable, interested instructors for future courses, and help to ensure that Mountaineers' high standards are maintained during instruction in future classes and on official sport climbing trips.
This badge would be distinct from any of the other existing climb leader badges, but would require a similar pathway-- leadership, WFA/MOFA, resume, etc.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Thanks for your suggestion. Last fall, we completed the modularization and reorganization of our climbing leadership structure. This new structure achieves a number of important outcomes: (1) Offers transparency to the students and equalizes the experience for all aspiring leaders. (2) Provides a clear leadership pathway where aspiring leaders can see a road map to how they can become a leader in whatever climbing pursuit they are interested in leading. (3) Provides early leadership opportunities, giving our members a chance to feel valued and develop their leadership skills early on, while they are also developing their technical skills. We believe this will lead to more leaders, and early identification of individuals who may have been overlooked for leadership opportunities in the past, thereby reducing the burden on our top leaders to run crag outings. We believe this will increase our trip offerings overall. You can learn more about the new…
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Uncheck all email opt-ins when the email opt-out box is checked in Salesforce.
Add a process in Salesforce that unchecks all email opt-ins on a member's profile if the email opt-out box is ever checked in Salesforce.
1 vote -
Instructors for seminar/clinics GH2883
I just noticed there's no option for an "instructor" role in the seminar/clinic template. Can we add this? Seminars/clinics are often course-like in that they have instructors.
thanks!
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Dec 2020.
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Add Last Activity Led Date Field to Committee Roster SD597
This would help with committee roster management bay making it easier to find inactive leaders.
7 votes -
Make Header Only Toggle Between Publishing/Programs on Click GH2872
With the most recent 3.1 update to mountaineers.org, the header changed so that it's "responsive" when you mouseover either "The Mountaineers" or "Mountaineers Books". In the past, you had to click on one to toggle, and now the header menu will change if you mouseover (either on purpose or on accident).
As a super-user, this is frustrating because I often end up in the wrong environment on accident then have to revisit the header to get back to the proper menu items.
Please change it back to swap only on clicks.
16 votesCompleted Jan 7, 2019.
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Allow summary text to wrap around the photo on the front page of a listing GH2886
Currently it often happens that some of the text of the summary for an event or seminar listing ends up covered by the photo. Can we make it possible for the text to wrap around the photo? It's very frustrating to have to go back and forth and tweak the summary text so that it isn't covered by the photo!
0 votesWith the moving of the registration portlet to below the image (a while ago), text wraps around the image now.
Please do remember that images should be at least 400 pixels on one side (landscape or portrait orientation does not matter). And summaries should be very short, no more than three sentences. See our Publications Style Guide, https://www.mountaineers.org/volunteer/leader-resources/publications-style-guide, for more info.
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Exception for seniors.
Exception for seniors.
Reference: BAKER’S DOZEN Offered by the Bellingham Branch, asks that you climb no more than 5 peaks per year to achieve this, but since I will be just short of 65 next year when I attempt it, I was wondering if an exception might be made for seniors, since we may not live long enough for multi-year attempts.1 voteHi Charlee, Where do you see the info re: 5 peaks a year? If so we should update it because that doesn’t sound quite right and should be modified. This is where I normally find information about the peak pin requirements. Here is the link directly to Bellingham branch bakers dozen https://www.mountaineers.org/membership/badges/award-badges/bellingham-branch/bellingham-branch-bakers-dozen
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Fix Required Input Needed error on roster GHtbd
When you are trying to add someone to the roster it often spits back a "Required Input Needed" error even when you have entered someone's name or email correctly. Fortunately you can just hit Save and override error message but its confusing for new leaders.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
As best I can tell this was fixed with the Plone 5 update that was live on May 5, 2020. Please let us know if it’s still an issue.
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