General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavior Complaint Form.
412 results found
-
Feedback items should have id numbers
When a feedback item or idea has been submitted display its id number for reference
1 voteI just did some investigating and it doesn’t look like there is a way to see those for easy reference but they are listed in the url if you click on the item. ie this idea is in the forum 273688 and has a unique reference number 6803077
-
Add Review button for Editing
This is the only web-edit tool I can think of that doesn't have a REVIEW
option. Unless I'm missing something, I can only SAVE or CANCEL from EDIT
mode. The requires many edits - and the system has been sluggish this afternoon.
Please add "REVIEW" to the wish list. :-)1 voteGreg,
The web system we chose for mountaineers.org is a modern content management system which uses the different statuses of private, pending review and published. The private setting is similar to a review button where you can review what you just made but it isn’t available as published material to the public.Sites can be sluggish or fast for a wide variety of reasons but please let us know if there is a specific action you are regularly doing on the website that is consistently taking a long time.
You can learn more about creating blog posts here: https://www.mountaineers.org/volunteers/leader-resources/branch-committee-how-tos#blog
and managing other content here: https://www.mountaineers.org/volunteers/leader-resources/branch-committee-how-tos#edit101
-
Add AIARE Level 2 badge
Add an AIARE Level 2 badge for instructors who have higher level avalanche training.
3 votes -
Printer-friendly Roster Page with Contact Info for Leaders SD319
In preparing for an activity, leaders often want to bring a long a printout of their activity roster, including participant names, mobile phone, email, and emergency contact info. Currently we have to export this info to excel and spend time removing unnecessary columns and rows and doing a lot of formatting to produce this. Offer a printer-friendly page that formats this info (and leaves out the unnecessary info like cancelled registrations, etc.).
25 votesLive but need to add email address column and better phone number formatting. We’ll have that done soon.
-
Capability to add text to an Activity title
Allow the capability to add text to an activity title or add another field
that is displayed in the Activity listing. An example is a sea kayak trip that is at night. It would be nice in the Activity listing for the activity to display "Sea Kayak - Sequim Bay - Night Paddle".5 votesThe first line of the activity summary is now being added to the listing in the Find Activities search so it will say Sea Kayak- Sequim Bay and then directly underneath it will be “Night paddle to observe full moon…”
This allows our leaders to accurately describe their activity and put in a little special “marketing” to show that their paddle (or hike or backpack) isn’t just any old paddle around Sequim etc.
-
Registration Date/Time for Cancelled Students should change GH1755
When someone drops from a course, update the registration date to reflect the date of cancellation. Currently the original registration date remains in that field. This makes is hard to track when individuals drop from the course.
3 votesThis is very difficult to add to our website, so we now send this information to our or CRM, so that we can help as needed with refund processing and informing you of cancellation status. Please contact our Member Services Team at info@mountaineers.org, if you need any help with this.
-
bulk course roster management
Allow course admins to multi-select students for the purpose of mass cancellation/roster management. Note: the multi-select is already there, but I can't cancel/move all the selected registrants.
2 votesCompleted 12/8/14. Look for the blue button at the bottom of the course roster that says “Change Role or Expiration” This is what you can use to bulk graduate people or bulk extend a student badge.
-
Improve trip reports SD22
Improve trip reports by allowing date of trip and more photos, rich text, potential for an additional field.
Also want leaders to be able to submit trip reports that are linked to the activity as an official write up but also allow members to write trip reports.
5 votesCompleted May 2016.
See new tech blog for details, choose View Trip Reports from the Explore menu to search them, or choose a route/place or activity where you were a participant to add one. Note that you can edit any that you have already submitted to take advantage of the new features.
-
Increase search functionality for routes-places
If it is necessary for us to avoid posting multiple routes-places and activities to the same trail, it would be very helpful to have the ability for users to enter a flexible set of 'tags' with the range of place names along the planned route that can be searched for to find other routes-places or activities going to the same place but named something different.
1 voteLots of great updates have been made to routes/places which allow greater flexibility have been made.
Read more here
http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6756014-allow-us-to-list-multiple-routes-places-for-differWe are also working with leaders to make sure that everyone understands that search uses the titles and summary statements so making sure that any alternative names for a route/place are in the summary.
And of course if you see a route/place that needs to have a name changed or added just email info@mountaineers.org
-
Need more options to establish new routes-places without time lag
Many of our leaders want to wait for snow reports or weather forecasts a week or so before an activity before they post the activity, but the current process for centralized review and posting creates a time lag that makes this virtually impossible. Can you train and empower a small group of route-place administrators out in the branches to increase the ability to process these submissions more quickly? Considering the wide range in quality of the 'reviewed' routes-places showing up now, I think that you could set up a group of trained and accountable volunteers who would do at least…
2 votesWe have caught up on our summer backlog and are now turning routes and places requests around in under 48 hours. Leaders are also doing a better job of submitting content-rich routes and places. We’ve made improvements to the process, and more are on the way.
-
Allow us to list multiple routes-places for different activity types or difficulty levels to the same locale
We've been told that we have to use a generic route-place for an activity going to a particular locale even if that generic route-place is a poor fit to what we plan to do and may turn off potential participants. For example, a route-place may be listed as a scramble or climb and I want to list a hike or backpack there - it will show up in the activity search as a scramble and hikers won't want to do it. Or sometimes a route-place is listed as a hike and I want to do it as a backpack but…
12 votesWhen creating new Routes/Places leaders now have the option of having multiple activities tagged as suitable activities for that Route. For example Marmot Pass can be listed as a Hike and a backpack and Table Mountain (baker) can be listed so it shows up in Skiing and in Snowshoeing.
Additionally when a leader lists an activity for that route/place the activity will default to the mileage and elevation gain and route difficulty but leaders have the ability to change that mileage and elevation gain and difficulty to more accurately describe their specific trip.
When searching for activities via the Find Activities under EXPLORE, the summary statement now shows to set one’s trip apart from other trips. The leader’s chosen difficulty also shows.
-
Group instructors/leaders separately on course rosters
Group leaders and instructors separately from course participants in course rosters
1 vote -
Merge Duplicate Member Records
Member Services needs to be able to merge duplicate member records.
1 voteCompleted 12/8/14
-
New Email Management system needed
We need a better email management system so our members can choose which emails they want from us.
1 voteIn November we started using Exact Target to manage our newsletters and other organizational wide emails.
-
Tacoma Program Center Calendar
We need a program center calendar for Tacoma the way Seattle does.
1 vote -
Apply member discount to course fee if membership is in shopping cart
It's giving me the non-member price for the course even though I have a membership in my shopping cart.
1 vote -
Improve the ability to act as family member for activity registration
It doesn't seem to be working to masquerade as a family member from the My Profile drop down menu.
1 vote -
Make Phone Numbers Required when Joining
Make Phone number required on the Join page. This is key for leaders to be able to get in touch with their participants.
2 votes -
Improve Incident Reporting GH824
Incident reporting appears as just an embedded email link in the trip report
when a leader closes an activity. Its output are the emails that appear
from those trip leaders sending the email. That makes it harder for the
Safety Officer to identify and group them in mail. Basic metadata like
which branch this pertains to is not appended in the body. That makes it
hard to determine who is accountable for follow up. It would be really nice
if we could re-institute a form that writes to the DB and generates an email
FROM a single incident reporting address…1 voteCompleted Nov 2014.
-
Need Indoor Meeting Activity Type for Routes/places
When submitting a new Route/Place request I’d like an Activity Type for meetings, lectures, and other indoor activities. I just need one so you pick the terminology that serves best. I asked for this before and was rejected because the PC’s understanding for our outing takes precedence over ours. Now I’ve run into the issue again and I reiterate that we have indoor activities, like lectures for our courses and we need a suitable activity type to classify them.
Thankfully, activity type is optional now, so we no longer need to describe a meeting room as an “urban adventure”. But…
3 votesWe’ve added a field called “Common Uses” so we can search for venues suitable for lectures, meetings, field trips, “regular” trips, etc.
All routes/places default that had been previously entered will get the Trip as default but we can go in and add multiple uses. This will allow someone who is trying to schedule a meeting to simply search Routes/places by meeting/lecture use type.
When leaders go in and create new routes/places especially for places used for field trips and lectures and meetings we encourage these to be added to the type ahead field however we understand that most routes/places entered are for places we lead trips so this defaults to that and does not require you to fill out anything else in order to save leaders time when creating new R/Ps.
- Don't see your idea?