General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Deceased member information ~SFOnly

    What needs to happen to membership accounts when a member passing- including but not limited to unsubscribe from emails, change contact for communication on membership etc.

    Website:
    ○ If part of a family membership, adjust as needed for the survivor(s)
    ○ Set membership expiration to the date when marked as deceased
    ○ Unsubscribe from all email newsletters
    ○ Unsubscribe from magazine mailing if not part of a family membership
    ○ Remove from all committees

    Salesforce:
    ○ Set Email Opt Out to True

    0 votes
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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. Radio buttons needed to indicate snowcat times for Meany Lodge GH2595

    For Meany Lodge registrations, we would like radio buttons so the participant can indicate which snowcat they will come in on, as well as dietary restrictions which is free text.

    2 votes
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    2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make it easier to view past Participation Notes for all Participants on a Roster GH2763

    From the activity roster it would be helpful to have a quick link to go participation notes. Right now its about 4 clicks from the activity to view someone's participation notes. This is tedious to do for 12 people on a roster. Viewing participation notes is helpful for trip planning and ensuring safety of a trip and mitigate any negative group dynamics.

    5 votes
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    Completed  ·  3 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fix time entry so that entering 12:00 AM (midnight) works GH2602

    Currently when we enter 12:00 AM in a datetime field, it is converted to 12:00 PM when saved. Note that entering 00:00 AM works, so this is the workaround.

    1 vote
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    1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  5. Change map when destination is changed GH2018

    When a trip leader changes the destination [route/place] for an existing trip [activity], the map coordinates [GPS Start and End points] don't change. They should probably change to the new destination [route/place].

    [I think we also missed high point when adding and editing an activity. We should add that too when we do this.]

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  6. Change text on links prompting log in or Join GH2594

    Change the default text on links when outside people are prompted to log in from Join The Mountaineers to Join or Create Guest Account

    1 vote
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    1 comment  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  7. Redesign Website Header and Sitemap, and Integrate mountaineersbooks.org with mountaineers.org SD579

    Redesign our website header so it is better for mid-size mobile devices and re-organize our site map so that it better includes features we've added since launch (e.g. selling books, find volunteers, lodges), etc. This will involve UX design and some graphic design work.

    Add "Locations" to the top level and move Branches, Outdoor Centers and Program Centers there.

    Selling eBooks, ability to use promo codes currently in use on mountaineersbooks.org (e.g. buy one get one free) and content migration (pages, blogs, calendars, etc.) are the key considerations. Integrating our two websites will eliminate confusion of where to purchase books,…

    12 votes
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    Completed  ·  7 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add info to the lodge stay roster downloads GH2426

    On the download of both Individual Lodge Stay Rosters and the View Lodge Stay Rosters, add these columns as the right-most columns:

    - Age
    - Membership Status
    - Carpool Preference
    - Carpool Notes

    11 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  9. Summit register at Mount Olympus Middle Peak

    Need to make the Mountaineers summit register at Mount Olympus Middle Peak watertight and bring a register to put in it next time someone goes up there. I looked in it a few days ago. A few soaked scraps of paper is all that is in there. It is the first Mountaineers summit register container I have seen on any peak. Maybe this has some historical value? Will email a photo of it.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Tess Wendel responded

    Hi Jerry,

    We’ve added a note on the Mt. Olympus route/place listing that the middle summit is missing a register and that registers are available at the Seattle Program Center.

    We are also able to mail paper registers to people who aren’t able to stop by the program center and have their own summit tupperware or other watertight container. Email info@mountaineers.org if you have a summit attempt booked and want a register.

  10. Offered Status Deadline - Transparent date/time (SF only)

    Add specific date/time in offer email for the five-day cut-off. It currently says "5 days" but participants often want a specific time as to when they will be moved off.

    This will help us better justify when a person is moved from the offered status and create more transparency in the process.

    >>>>

    Current Email:

    Congratulations! You were on the waitlist for **ACTIVITY** to take place on **DATE**, and a spot has just opened up! You have five days from now to accept this offer.

    If you would like to accept this offer, login to your account<http://www.mountaineers.org/profile>, and…

    3 votes
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add a My Trip Reports Page GH2419 & 2631

    Add a "My Trip Reports" page to the My Profile area so that members can find their own trip reports and trip reports by others easier.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make Incomplete fields on youth form easier to see GH2332

    Make it easier to see incomplete fields on the youth forms. Right now the pinkish/red color is a bit too light making it hard for parents to complete the forms fully.

    5 votes
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    4 comments  ·  Youth  ·  Flag idea as inappropriate…  ·  Admin →
  13. Search closed activities

    I would like a way to search recently completed trips, so I can contact trip leaders for current route beta. This could be as simple as a checkbox on the activity search page for "Search only past/closed activities".

    1 vote
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Sam,

    Thanks for the suggestion. You can use the “Starting…” section to find past activities. The “Start” and “End” dates mean "I want activities that occur between “Start Date” and “End Date.” This works for Find Activities (https://www.mountaineers.org/explore/activities) and site search (https://www.mountaineers.org/search).

    Also note that our Routes & Places (https://www.mountaineers.org/explore/routes-places) have trip reports associated with them. This may be a good source of information from trips from more than just our leaders.

    And of course you can search our Trip Reports (https://www.mountaineers.org/explore/trip-reports).

    Thanks!

    Jeff

  14. Require Leaders to update their Waivers before listing a trip GH2429

    Require Leaders to update their waivers before listing a trip. Right now this can be over-ridden by leaders which doesn't make sense since we want EVERYONE on the roster to have an up to date waiver.

    1 vote
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add ability to adjust map zoom level on location tab GH2513

    Map zoom level is not saved during the editing process for an activity/course/etc. The displayed map defaults to a specific zoom level that centered on the location pin.

    It would be helpful to be able to set the level of zoom without making the user use the +/- button.

    0 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  16. Email Non-primary Lodge Guests GH2289

    Ask for all non-primary guest email addresses as part of the reservation process with the default being the primary guest's email. This will help us better communicate will all lodge guests with info about the weekend including lodge stay cancellations. It will also help us with recruiting an engagement.

    10 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  17. Have leader's permission emails indicate whether assistant leader or participant

    As a trip leader it'd would be nice if the permission request emails specify in the subject whether the request is for a participant or an assistant leader. This way the leader could handle emails differently, i.e. use different email rules, or simply, trying to make sure they have enough leaders earlier than accepting participants. Maybe a drop-down for the type of request or separate links would be a solution - i.e., "click here to request permission as participant" and "click here to request permission as leader"

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improve relevance of Branch News page

    The Branch landing page presents a newsfeed (blog) over which the branch has little control and does not make a very useful "home' or "welcoming" page for branch.

    Ideally,branches should be able to design/manage landing pages to their liking, but that's another story.

    Short of that, I request a better way to prioritize the blogs that appear on that page. As it stands, the page intermixes blogs submitted by the branch with blogs submitted by staff and others. The problem is that the volume of blogs originating from others overwhelms those originating from the branch, causing them to scroll off…

    3 votes
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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    Managing the blog posts and events branch pages is a team sport. We don’t tag everything to the branch pages, but with organization-wide things that are important for our members we do post them to the branch pages. We do so because assume some people visit only their branch page and don’t always visit our home page.

    The design of the branch pages was requested and approved by all our branch’s leadership. Changing their design requires the same level of consideration and approval. At this point, we don’t see a desire for making changes from our branch leaders, but please do send any suggestions to your branch chair so they can bring them before their fellow branch leaders.

  19. Make it so the alpine scramble template can't be chosen during the winter months

    During the winter months, roughly October 15 - April 15, we require that trips must be listed as "Winter Scramble" rather than "Alpine Scramble", this is because different badges are required for scrambling during the winter months. Unfortunately, from time-to-time a leader accidentally lists the trip as Alpine Scramble, allowing people to register who should not be qualified.

    Is there any way to prevent the listing of "Alpine Scramble" trips during winter months, so only the "Winter Scramble" is allowed?

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We re-ordered the activity templates in the activity scheduling process drop down, so “Alpine Scrambling” and “Winter Scramble” are next to each other, so leaders can easily choose the correct template.

    Winter scrambles are conditions and weather dependent so a fixed set of dates is not as flexible as this.

  20. Fix Email Timestamp for Message Sent from Website GH2292

    It appears that when a leader sends an email from the team roster or anyone on the roister send an email from the tabbed nav roster that the timestamp on the email is eight hours earlier than when the email was actually sent. So it would seem that the website is sending the time as UTC rather than PST and the recipient's email server is converting that to PST (8 hours earlier than UTC).

    5 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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