479 results found

1. In Stewardship Half Day template document the need for manual follow-up

   After completing two "Stewardship Half Day" activities the participant is expected to send an email to info@mountaineers.org requesting their Stewardship badge. This fact was documented in a one-time email sent to activity chairs and some activity leaders when the new template was launched in November, 2020 (see attached pdf) but does not appear to be documented anywhere else. Moreover, people who post Stewardship Half Day activities are expected to include the need for manual follow-up in their activity descriptions, but that also appears to have been mentioned only in the one-time November email. As a result, Stewardship Half Day activities are being posted without the documentation, which leads to confusion and questions on the part of activity participants who have completed two half-day activities but have not received a Stewardship badge -- they do not know they need to ask for it manually because that is not documented anywhere.

   The natural place to document the need for manual follow-up would be in the summary field of Stewardship Half Day template itself:

   https://www.mountaineers.org/activities/activity-templates/stewardship-half-day

   For Course activity templates the "Description" field of the template gets copied into every activity created with that template. If the same is true of non-course activity templates, then perhaps the text that was recommented in the November email could be included in the Description field of the activity template so that it is automatically copied into every Stewardship Half Day activity:

   "As a half-day activity, participants who complete this activity are not eligible to receive the Stewardship Credit badge. If you have completed multiple half-day stewardship activities within the past year and you need this badge for course credit, please email info@mountaineers.org with the dates of your participation and our Member Services team will award you the badge."

   Alternatively, this text could be included somewhere else in the description field of the template so that there is at least a possibility that leaders will see it when creating new activities.

   After completing two "Stewardship Half Day" activities the participant is expected to send an email to info@mountaineers.org requesting their Stewardship badge. This fact was documented in a one-time email sent to activity chairs and some activity leaders when the new template was launched in November, 2020 (see attached pdf) but does not appear to be documented anywhere else. Moreover, people who post Stewardship Half Day activities are expected to include the need for manual follow-up in their activity descriptions, but that also appears to have been mentioned only in the one-time November email. As a result, Stewardship Half Day activities… more

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   0 comments  ·  Activities  ·  Delete…  ·  Admin →
   Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   Hello David -

   Thank you for sharing this idea! We have implemented two changes to assist in awarding stewardship badges for multiple half day events.

   
   

   1. We added the language you recommended to the half day activity template. We cannot auto-populate the description of an activity, but can auto-populate the leader notes of an activity. Now, if anyone generates a half day event this information will be added like the 10 essentials are always added.
   2. We created a report that will email our Member Services team every quarter that should help us find individuals who have attended multiple Stewardship half day events that do not have an active stewardship badge. This will hopefully have us find and recognize those who may have missed the leader notes!

2. Allow Committee Admins to see all activities posted under its purview

   As the chair of the scrambling committee and the course lead for scramble course, it is surprisingly difficult to know what activities are posted on behalf of my committee.

   I can use the search Activities page to look for "Scrambling" activities for "Foothills" but there are other things we do on behalf of the committee that aren't scrambles and there's no easy way I know of to see those and access them.

   A concrete example: I can only easily get to the rosters for the field trips I personally am on the roster for. If I have a leader leading another field trip, even as the course lead I have no way to get to that unless I go to that leader's profile and access it from their page, because a historical activity disappears from the course listing. It's not practical to add myself to every Foothills Scrambling Committee activity.

   It would be great if there was a place for committee admins to see all upcoming and historical activities posted for their committee. Since that could be a whole lot for some committees, it would probably need to be filterable to some date range.

   Another way I would use this is to review closed out activities for updating our recognition tracking. Currently, we have to rely on a big Excel data dump from the club at the end of the fiscal year. This makes it difficult to go back and reason about things that happened almost a year ago. Who was that mentored leader again? I'd much rather process that info in smaller batches, and something like this would let me do that.

   As the chair of the scrambling committee and the course lead for scramble course, it is surprisingly difficult to know what activities are posted on behalf of my committee.

   I can use the search Activities page to look for "Scrambling" activities for "Foothills" but there are other things we do on behalf of the committee that aren't scrambles and there's no easy way I know of to see those and access them.

   A concrete example: I can only easily get to the rosters for the field trips I personally am on the roster for. If I have a leader leading… more

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   0 comments  ·  Rosters  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   We have the ability to provide reports to committee on demand from our Salesforce database, a CRM (Customer Relationship Management) platform. It has a much better and more flexible data reporting engine than our website which is a CMS (Content Management system).

   We also have the ability to connect a Salesforce report to a Google sheet and share that with any of our volunteer administrators. These Google sheets may be refreshed periodically (daily, weekly, monthly) so they can be as up-to-date as needed.

   If you need a one-time report or periodically updated report for your committee or branch, please send an email to our Member Services Team, info@mountaineers.org.

3. Make Date/Time Calendar widget a consistent format GH3662

   Across the site I have discovered that the date/time calendar widget is not in the same format (some have Saturday/Sunday at the beginning/end of the week; others have Sat/Sun at the end of the week). In general this is fine, but when you're adding LOTS of activities for entire program year it's significantly more time consuming because you have to pay closer attention to which day you are clicking. And, there's a higher likelihood of choosing the wrong date because visually it is in a different location on each calendar widget. It would be preferred if all calendar widgets had Sunday at the beginning of the week and Saturday at the end, but consistency is the most important.

   Across the site I have discovered that the date/time calendar widget is not in the same format (some have Saturday/Sunday at the beginning/end of the week; others have Sat/Sun at the end of the week). In general this is fine, but when you're adding LOTS of activities for entire program year it's significantly more time consuming because you have to pay closer attention to which day you are clicking. And, there's a higher likelihood of choosing the wrong date because visually it is in a different location on each calendar widget. It would be preferred if all calendar widgets had… more

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   4 comments  ·  Infrastructure  ·  Delete…  ·  Admin →
   Completed  ·  Kristina Ciari Tursi responded

   This was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.

   
   

   Thank you for your patience and feedback.

4. Improve Route/Place Summary (aka Search Results) View GH3574

   Given that our Routes & Places have grown to support a wider set of options and variations, and that they support both land and marine activities, it would be better to display the entire summary and remove the detailed info at right column in the summary (aka search results) view of a route/place. See the attached mock-up.

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   Completed  ·  0 comments  ·  Activities  ·  Edit…  ·  Delete…  ·  Admin →

5. Activity Feedback Chart Color Scheme

   Feedback Color Coding. The colors used for a Great Trip (RED) to Terrible Trip (Green) seem backwards to me, and should be in reverse order to the way they are now. Red usually means there's something wrong and green usually means everything's great Go.

   8 votes

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   0 comments  ·  Feedback Surveys  ·  Delete…  ·  Admin →
   Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   Hello Don -

   Thank you for submitting your idea and bringing this to our attention! The colors are assigned in the order of the response options. For example, response option #1 was set to red, option #2 set to yellow, etc. However, I agree that for our survey responses that are yes/no or some sort of grade typically start with the positive choice. That said, we have changed the colors associated to the response options to make it match our branding and seem less like a color grading scale.

6. Filters at top of site search results do not work as expected GH3660

   Enter text in site search bar in the header and hit enter. Results are shown with four buttons at top (Find Books, Find Events, Find Courses, Find Activities). Hit "Find Books" and the results are refreshed and show me things not related to what I searched for (not sticky to the search term I entered). Expected result is the search term result list is filtered to just books. See screenshots.

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   4 comments  ·  Books  ·  Delete…  ·  Admin →
   Completed  ·  Kristina Ciari Tursi responded

   Improvements were made for Books search as part of website launch 4.5 in February. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more

   
   

   Thank you for your patience and feedback.

7. Trigger a notification for Senior Rate Eligibility when Members turn 65 ~Salesforce

   Many members appreciate the convenience of the auto renewal feature for membership dues but for members who begin their enrollment at the Adult rate and turn 65 before card expiry, this may result in several years of paying at a higher rate than necessary. Including a notification on their 65th birthday, similar to the one sent out when members turn 18, will allow these members to make a fully informed decision about their options.

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   0 comments  ·  Members  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Apr 2022.

8. Allow Participants to be Bulk Assigned Volunteer Hours GH3364

   Our requirement for the Stewardship Credit badge is 8 hours of stewardship-related work which can be obtained many ways. We have many stewardship activities, but some of them only require 2-4 hours of work. To make this easier to track, we'd like to be able to bulk assign volunteer hours to participants in these cases

   4 votes

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   1 comment  ·  Activities  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   This is complete. Look for the "Check this box to assign volunteer hours to participants too" checkbox when closing an activity.

   
   

   We're working on how to integrate this this the Stewardship badge soon (seehttps://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41870725-assign-the-stewardship-credit-badge-based-on-stewa).

9. Magnuson South Wall Climbing Reservations

   This page has confused me a few times. The Seattle Park Department does not manage reservations. It would be nice to have updated information about the south wall here.

   Open public use?
   Any reservation system?
   Bolted?
   Check for exclusive reservations, where?

   https://www.mountaineers.org/locations-lodges/seattle-program-center/events/magnuson-reservation

   Thanks!

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   Completed  ·  1 comment  ·  Content  ·  Delete…  ·  Admin →

10. Add MountainQueers to Search

    Add MountainQueers as affinity group to green search bar, similar to how we have "Singles", "Families", etc. If possible make this an easier area to update for the future as we look to expand our affinity groups.

    3 votes

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    1 comment  ·  Search  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Nov 2022. We update the field's title, help text, and list of choices on the edit form.

11. Automate Seattle PC Lobby TV Display

    Set up a way to automatically display information on the Seattle Program Center lobby television/monitor based on event data from Salesforce, a per-designed template, and a set of chosen images.

    3 votes

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    0 comments  ·  Events  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Aug 2021.

12. First Nation Land Acknowledgment

    I recommend placing a First Nation Land Acknowledgment statement on the bottom of The Mountaineers webpages. As an organization, we should recognize the ancestors and current stewards of the lands we live, work, and recreate on. A great example of this is already on the Braided River website/webpages. https://www.braidedriver.org.

    3 votes

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    1 comment  ·  Conservation & Advocacy  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Sep 2022. Add page in our About menu and have a blog post series planned.

13. Searchable committee minutes

    We hold meetings, take minutes, and archive them. The ability to search past minutes will be very useful. In fact, I think that searching for when the committee discussed some topic - and what was decided - will be the most common way that I reference our meeting minutes.

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    1 comment  ·  Search  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    The text files in all PDF files on our website are indexed and we can add a search portlet to any area of our website. If you have a committee or folder or anywhere else on our website within where this would be beneficial, please send an email to info@mountaineers.org.

    Here are two examples of the search portlet in use:

    Blog: https://www.mountaineers.org/blog

    The Mountaineer Annuals: https://www.mountaineers.org/about/history/the-mountaineer-annuals

14. Make it more clear that a member is under the age of 18

    I can't guarantee that any of my volunteer instructors are "youth qualified" so it should be more clear on a member's profile that they are under the age of 18.

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    0 comments  ·  Rosters  ·  Delete…  ·  Admin →
    Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    Since this idea was submitted in 2021, we have made changes to our Activity and Course rosters to highlight anyone under the age of 18. On the roster, youth are highlighted yellow and the registration note states 'Youth Under 18'.

15. Assign the Stewardship Credit Badge Based on Stewardship Activity Volunteer Hours

    Once participants can more easily be assigned volunteer hours for participating in a stewardship activity (see Allow Participants to be Bulk Assigned Volunteer Hours, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41829865-allow-participants-to-be-bulk-assigned-volunteer-h), assign (or remove) the Stewardship Credit badge based on having 8 or more stewardship volunteer hours in the last 365 days (removing this badge if a person has it and their stewardship volunteer hours are less than 8 in the last 365 days).

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    1 comment  ·  Activities  ·  Delete…  ·  Admin →
    Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This has been completed. A leader can add a stewardship badge to an activity so that once the activity is completed, the badge will be assigned to participants on the roster. This only works for a full stewardship day. An idea still remains for half days: https://feedback.mountaineers.org/forums/273688/suggestions/43952484

16. Expired Youth Forms Notification

    Youth forms expire every year. It would be super beneficial if there could be an email notification to families when the form(s) expire. Currently I have to go into every child's profile, check to see if their forms are current or expired, and then email each family that has a child with expired forms. This takes up a significant amount of time that I could be using to improve the curriculum and trips for our youth. Expired forms make it so the families can't sign up for trips; through observation, the families already have a hard enough time figuring out the website, so thinking to check to see if forms are expired is not generally on the top of their list.

    Youth forms expire every year. It would be super beneficial if there could be an email notification to families when the form(s) expire. Currently I have to go into every child's profile, check to see if their forms are current or expired, and then email each family that has a child with expired forms. This takes up a significant amount of time that I could be using to improve the curriculum and trips for our youth. Expired forms make it so the families can't sign up for trips; through observation, the families already have a hard enough time figuring out… more

    2 votes

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    0 comments  ·  Youth  ·  Delete…  ·  Admin →
    Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    We have added two youth information form expiration reminders!

    • 30 days before the youth information form expires.
    • 7 days before the youth information form expires.

    We do not have the ability to send reminders about youth program forms.

    
    

    Stay up to date on technology changes here!

17. Route/Place Missing Photo Finder

    Develop a way to find Routes & Places that are missing a photo so that anyone may find a route/place where we need a photo to make our website more content rich.

    2 votes

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    Completed  ·  0 comments  ·  Activities  ·  Delete…  ·  Admin →

18. Develop Support for Non-English Script

    Currently our website rosters and the mailings we send do not support non-English scripts. Our members would like for their names, written in their native languages, to display correctly.

    More information from Super Volunteer Ananth Maniam:

    When participants Sign up for my trip and on mailers sent to my home and when leaders email back to me. My contact name comes like below
    Ananth Maniam (??????? ??????)

    This is because the (?????? ?????) are supposed to be my native script
    Ananth Maniam (ஆனந்த் மணியம்)

    This feature sometime works when I print roster - It works, it doesn't work when participants get their registration emails for trips - or when the Mountaineers mail something to me and the envelope has (??????? ??????)

    Is this something you can take it up as a feature request. As I've been working with a lot of my Non-English friends to be proud of their language and have it in the Mountaineers website as well - as a part of the Inclusivity work in the Mountaineers and overall

    Currently our website rosters and the mailings we send do not support non-English scripts. Our members would like for their names, written in their native languages, to display correctly.

    More information from Super Volunteer Ananth Maniam:

    When participants Sign up for my trip and on mailers sent to my home and when leaders email back to me. My contact name comes like below
    Ananth Maniam (??????? ??????)

    This is because the (?????? ?????) are supposed to be my native script
    Ananth Maniam (ஆனந்த் மணியம்)

    This feature sometime works when I print roster - It works, it doesn't work when participants… more

    11 votes

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    0 comments  ·  Members  ·  Delete…  ·  Admin →
    Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    Hello All -

    We’ve now completed the final steps to either include non-English script where we have control, or to request our external vendors make adjustments on their end. There are a few areas, like direct mail, where our vendors currently do not support non-English script. However, we have formally submitted this as a client request for them to consider adding as a feature in the future.

19. Multiple Blog Authors

    Allowing for multiple blog authors would be a great way to recognize all volunteers who contribute to a piece.

    4 votes

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    0 comments  ·  Members  ·  Delete…  ·  Admin →
    Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

    This idea is now live in production, allowing multiple blog authors to be showcased and receive credit for their contributions.

    
    

    See more updates here: https://www.mountaineers.org/blog/technology-changelog

20. Registration Portlet Checkbox Update for Adult Courses GH2751

    For an adult registering for an adult course (i.e. one that's NOT a Youth Program), display this text The leader of this course has explicitly given me permission to register and I understand I may be permanently deleted from the roster if I sign up without that permission. I further verify that I have the skill requirements necessary to safely participate. {Request Leader's Permission} if no application form URL is specified and the person registering is not a youth.

    For a youth registering for an adult course (i.e. one that's NOT a Youth Program"), display a checkbox with this text I have verified that a Qualified Youth Leader will be present for this all course activities. The youth registrant meets the age and skill requirements and has permission to participate in this course. {Request Leader's Permission} for all youth. (Note that this is in addition to a required application form if an application for URL is specified).

    For an adult registering for an adult course (i.e. one that's NOT a Youth Program), display this text The leader of this course has explicitly given me permission to register and I understand I may be permanently deleted from the roster if I sign up without that permission. I further verify that I have the skill requirements necessary to safely participate. {Request Leader's Permission} if no application form URL is specified and the person registering is not a youth.

    For a youth registering for an adult course (i.e. one that's NOT a Youth Program"), display a checkbox with this text … more

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    0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Feb 2023.