General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Make Rolling Enrollment Courses Easier to Find in Find Courses Faceted Search GH2826

    Courses like basic snowshoeing which have multiple sessions are falling to the bottom and are harder to find.

    4 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Host & Volunteer Roster to Lodge Stays GH2599

    Like we have for our activity and course rosters, add a "Hosts & Volunteers" roster with a user-specified capacity, so we can reserve space at our lodge for our volunteers and allow them to make their own free reservation and add/pay for guests they will bring.

    6 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  3. When adding a reservation to SPC calendar, add an "ability to open/close SPC" checkbox GHPR2742

    Facility and Volunteers don't have a clear system for ensuring there is a person on site who can open and close the facility. Under the current system, staff must manually follow-up with each leader or make assumptions about event overlaps and if there is going to be someone that can open/close the facility.

    I'd like to see a required checkbox on the add event page that asks:

    "Will there be someone that is familiar and able to open and close the program center during this event?" If no, or unsure, please contact the facility staff at spc@mountaineers.org"

    We then…

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  4. Deceased member information ~SFOnly

    What needs to happen to membership accounts when a member passing- including but not limited to unsubscribe from emails, change contact for communication on membership etc.

    Website:

        ○ If part of a family membership, adjust as needed for the survivor(s)
    
    ○ Set membership expiration to the date when marked as deceased
    ○ Unsubscribe from all email newsletters
    ○ Unsubscribe from magazine mailing if not part of a family membership
    ○ Remove from all committees

    Salesforce:

        ○ Set Email Opt Out to True
    

    0 votes
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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  5. Radio buttons needed to indicate snowcat times for Meany Lodge GH2595

    For Meany Lodge registrations, we would like radio buttons so the participant can indicate which snowcat they will come in on, as well as dietary restrictions which is free text.

    2 votes
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    2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make it easier to view past Participation Notes for all Participants on a Roster GH2763

    From the activity roster it would be helpful to have a quick link to go participation notes. Right now its about 4 clicks from the activity to view someone's participation notes. This is tedious to do for 12 people on a roster. Viewing participation notes is helpful for trip planning and ensuring safety of a trip and mitigate any negative group dynamics.

    5 votes
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    Completed  ·  3 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  7. Fix time entry so that entering 12:00 AM (midnight) works GH2602

    Currently when we enter 12:00 AM in a datetime field, it is converted to 12:00 PM when saved. Note that entering 00:00 AM works, so this is the workaround.

    1 vote
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    1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  8. Change map when destination is changed GH2018

    When a trip leader changes the destination [route/place] for an existing trip [activity], the map coordinates [GPS Start and End points] don't change. They should probably change to the new destination [route/place].

    [I think we also missed high point when adding and editing an activity. We should add that too when we do this.]

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  9. Change text on links prompting log in or Join GH2594

    Change the default text on links when outside people are prompted to log in from Join The Mountaineers to Join or Create Guest Account

    1 vote
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    1 comment  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  10. Redesign Website Header and Sitemap, and Integrate mountaineersbooks.org with mountaineers.org SD579

    Redesign our website header so it is better for mid-size mobile devices and re-organize our site map so that it better includes features we've added since launch (e.g. selling books, find volunteers, lodges), etc. This will involve UX design and some graphic design work.

    Add "Locations" to the top level and move Branches, Outdoor Centers and Program Centers there.

    Selling eBooks, ability to use promo codes currently in use on mountaineersbooks.org (e.g. buy one get one free) and content migration (pages, blogs, calendars, etc.) are the key considerations. Integrating our two websites will eliminate confusion of where to purchase books,…

    12 votes
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    Completed  ·  7 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add info to the lodge stay roster downloads GH2426

    On the download of both Individual Lodge Stay Rosters and the View Lodge Stay Rosters, add these columns as the right-most columns:

    - Age
    
    - Membership Status
    - Carpool Preference
    - Carpool Notes

    11 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  12. Summit register at Mount Olympus Middle Peak

    Need to make the Mountaineers summit register at Mount Olympus Middle Peak watertight and bring a register to put in it next time someone goes up there. I looked in it a few days ago. A few soaked scraps of paper is all that is in there. It is the first Mountaineers summit register container I have seen on any peak. Maybe this has some historical value? Will email a photo of it.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Tess Wendel responded

    Hi Jerry,

    We’ve added a note on the Mt. Olympus route/place listing that the middle summit is missing a register and that registers are available at the Seattle Program Center.

    We are also able to mail paper registers to people who aren’t able to stop by the program center and have their own summit tupperware or other watertight container. Email info@mountaineers.org if you have a summit attempt booked and want a register.

  13. Offered Status Deadline - Transparent date/time (SF only)

    Add specific date/time in offer email for the five-day cut-off. It currently says "5 days" but participants often want a specific time as to when they will be moved off.

    This will help us better justify when a person is moved from the offered status and create more transparency in the process.

    >>>>

    Current Email:

    Congratulations! You were on the waitlist for ACTIVITY to take place on DATE, and a spot has just opened up! You have five days from now to accept this offer.

    If you would like to accept this offer, login to your account<http://www.mountaineers.org/profile>,…

    3 votes
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add a My Trip Reports Page GH2419 & 2631

    Add a "My Trip Reports" page to the My Profile area so that members can find their own trip reports and trip reports by others easier.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make Incomplete fields on youth form easier to see GH2332

    Make it easier to see incomplete fields on the youth forms. Right now the pinkish/red color is a bit too light making it hard for parents to complete the forms fully.

    5 votes
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    4 comments  ·  Youth  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    You’ll now see a red exclamation point at the right side of the form. These will disappear after saving the form for fields that were completed.

  16. Search closed activities

    I would like a way to search recently completed trips, so I can contact trip leaders for current route beta. This could be as simple as a checkbox on the activity search page for "Search only past/closed activities".

    1 vote
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Sam,

    Thanks for the suggestion. You can use the “Starting…” section to find past activities. The “Start” and “End” dates mean "I want activities that occur between “Start Date” and “End Date.” This works for Find Activities (https://www.mountaineers.org/explore/activities) and site search (https://www.mountaineers.org/search).

    Also note that our Routes & Places (https://www.mountaineers.org/explore/routes-places) have trip reports associated with them. This may be a good source of information from trips from more than just our leaders.

    And of course you can search our Trip Reports (https://www.mountaineers.org/explore/trip-reports).

    Thanks!

    Jeff

  17. Require Leaders to update their Waivers before listing a trip GH2429

    Require Leaders to update their waivers before listing a trip. Right now this can be over-ridden by leaders which doesn't make sense since we want EVERYONE on the roster to have an up to date waiver.

    1 vote
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add ability to adjust map zoom level on location tab GH2513

    Map zoom level is not saved during the editing process for an activity/course/etc. The displayed map defaults to a specific zoom level that centered on the location pin.

    It would be helpful to be able to set the level of zoom without making the user use the +/- button.

    0 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  19. Email Non-primary Lodge Guests GH2289

    Ask for all non-primary guest email addresses as part of the reservation process with the default being the primary guest's email. This will help us better communicate will all lodge guests with info about the weekend including lodge stay cancellations. It will also help us with recruiting an engagement.

    10 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  20. Have leader's permission emails indicate whether assistant leader or participant

    As a trip leader it'd would be nice if the permission request emails specify in the subject whether the request is for a participant or an assistant leader. This way the leader could handle emails differently, i.e. use different email rules, or simply, trying to make sure they have enough leaders earlier than accepting participants. Maybe a drop-down for the type of request or separate links would be a solution - i.e., "click here to request permission as participant" and "click here to request permission as leader"

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    It was easy enough to add a question to the request, there does not seem to be any downside, and there are a few activity types where assistant leaders register themselves, so this is done.

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