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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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56 results found

  1. Course-to-Activity Roster Management SD440

    Allow an activity roster to be populated from a course roster. This will be helpful for our Summer Camps.

    7 votes

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    The ability to auto-assign those who register for a course to required activities has been in production for a while. However, there have been cases where youth participants would end up on the course roster only. The route cause of this is due to the activity registration start datetime not matching the course registration start datetime. A more detailed email will be sent out to those who schedule youth activities - but if those datetimes line up then all who register for courses will be auto-enrolled in course activities.

  2. Make separate feedback form for instructors at field trips GH1865

    Feedback form is identical for both participants and instructors at a field trip - the questions should be tailored differently.

    19 votes

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    Completed  ·  Jeff Bowman responded

    We had a separate instructor feedback form for course listings only and now we have a separate form for instructors at field trips rather than the same form as participants.

    We are now gathering info about whether leaders felt prepared for their role in addition to the regular safety and curriculum feedback info.

  3. Hide Payment Pending from Add to Roster Dialog Box GH2755

    Make it so Payment Pending is not a status available for leaders/admins to choose from the Add person to roster dialogue box. Offered is the status that should be used to hold a slot for someone in a course and allows them to process payment. Payment Pending is the quick status that someone goes into when they have 15 minutes to process course and acitivty and lodge registrations in their shopping carts.

    2 votes

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  4. Skill Badges as Activity Prerequisites SD313/414

    Some benefits to using skill badges as prerequisites for activities include:
    --Lessening bureaucracy and improving course administration. For example, Basic Climbing Admins would be able to track student progress online, rather than manually in booklets, and it can ensure that Basic Climbing students cannot register for glacier climbs until they've successfully completed glacier skills training.
    --Allowing course leaders to specify leader prerequisites for skills conditioners, allowing people to grow into leadership, broadening the leadership funnel.
    --Encouraging leaders who are reluctant to take students they don’t know on climbs to open them up, because they will be able to see more…

    0 votes

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  5. Allow application files directly uploaded to course edit form GH2764

    Make it so I can directly upload my course application on the course Edit form. Having to find my url and remember which folder i uploaded my application in is confusing and not intuitive.

    1 vote

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    Completed  ·  Jeff Bowman responded

    We added a link to the help text that opens the Course Materials folder in a new tab or window so that a file or web form can be added or its URL copied more easily. It’s one click up to the course template and it’s other folders if the application form is stored in a folder other than in the Course Materials folder.

  6. Allow application for course to be accessed even when registration is closed or hasnt opened GH2113

    This is important for anything like basic climbing that has a longer application that they want people to be able to fill out ahead of time. Right now you can add the application to the course but it doesn't show in the portlet until registration opens.

    7 votes

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    Completed  ·  Jeff Bowman responded

    Potential students will now see the info and link to the course application or that the course require leader’s permission even if the course is not yet open for registration.

  7. Add the Registration Date/Time to the Course Registration Edit Form GH1965

    Add the Registration Date/Time to the course registration modal dialog and only show it to site admins so that we can have more flexibility in making waitlist and other roster adjustments to course like we do for activities.

    Example: https://www.mountaineers.org/about/branches-committees/tacoma-branch/committees/tacoma-hiking-backpacking-committee/course-templates/introduction-to-backpacking-tacoma/introduction-to-backpacking-tacoma-2016-1/team-roster

    5 votes

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  8. Create a "Do Not Send Automatic Confirmation Email" checkbox to activities or activity templates GH2002

    In some cases like summer camp field trips and/or required lectures for courses, its confusing or annoying to members to receive confirmation emails. We would like to be able to turn off this functionality in certain cases like this.

    1 vote

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  9. Course feedback form should request that students name their instructor

    Course feedback form should request that students name their instructor so we can learn from the good instructors and help the poor ones. Currently the comments are lumped together. Comments like "my instructor was great" and "my instructor was poor", don't do us any good because we don't know who they are talking about.

    2 votes

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    Completed  ·  Garrett Arnold responded

    The course related field trip surveys now include the following text to help identify which instructors may need additional support. “Could you give the reasons why you rated the instructors the way you did?
    Please list specific names of instructors if possible so we can pass on the feedback.”

  10. Allow a course to have multiple course types GH1640

    I'd like to be able to list a course under two categories. For example Winter Travel for Everett was snowshoeing and cross country skiing so should be able to be listed under both. Scramble leader seminars or hike leader seminars ideally should get an outdoor leadership and the activity type tag

    2 votes

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    Completed  ·  Garrett Arnold responded

    Courses now can have multiple course types. THis lives in the course template and is particularly useful for courses like winter travel that need to be earmarked as Snowshoe and Cross Country Ski or hiking and backpacking seminars that cover both activity types.

  11. Student Enrollment Notifications for Leaders GH1869

    Would like to request the ability to have notifications sent to leaders when students enroll in a course. This is particularly important for some of the ongoing course listings like Naturalist Study Group.

    3 votes

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    Completed  ·  Jeff Bowman responded

    When you set up or edit a course, you can no request that notifications for roster changes (e.g. student registers, cancels or moves from waitlist), by checking the box for this.

  12. Make the course application hyperlink text into a more prominent blue button GH2176

    Currently, there is tiny hyperlink text above the register button for a course for a person to submit an online application. I would like to see that as a prominent blue button above the yellow register button. The hyperlink text just doesn't jump out.

    1 vote

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  13. Make it so you can see leaders permission on course activities GH1675

    When you sign up for course related activities you are doing it through the manage registration portal and there is no note showing that the leader asked for leaders permission.

    3 votes

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    Completed  ·  Garrett Arnold responded

    Completed April 2016. Now you can see leader’s permission via the Manage Registration dialogue box and on the course requirements tab along with links to get you to the form to request permission.

  14. Organize course field trips in My Courses area better for admins/leaders GH1629/1645

    In the My Courses area I currently see too many activities populating under the Courses I am leading and managing. Can we make the field trips,lectures, optional activities for that Course only show in one of these two ways

    1) Only activities within the start and end date range of the course for which they are shown

    2) Show first ten trips with a More link to show the rest.

    3) any other ideas?

    If we do number 1 would that make it so that participants who are in their second year unable to see the field trips they are…

    7 votes

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    Completed  ·  Garrett Arnold responded

    You can now toggle your courses in the My Courses area to show or hide the course related activities. Please note that you can also search for courses with the date range above.

  15. Add info to the "Course Requirements" tab GH1484

    On the "Course Requirements" tab:

    1. Stack the dates if there are Start and End Dates.

    2. Add 1-2 columns that show the participant availability and status.
      - Availability is either "29 available" or "8 waitlisted."
      - Status is Opens mm/dd/yy, Closes mm/dd/yy, or Closed.
      - If we have room for two columns great if not, one column titled "Availability/Status" with the info stacked should be okay.

    3. Add a column with the leader's name that is a link to their My Profile modal dialog.

    3 votes

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    Completed  ·  Garrett Arnold responded

    More information is now listed in the course requirements tab for all lecture and field trip listings.

  16. Add Ability to Grant Badges to Instructors from Course Activities SD657

    Add the ability to add badges to instructors for successfully completing instructing at a course activity, where the badges are different from those that are awarded to participants.

    7 votes

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  17. Course-Related Activities website architecture change

    Summary:
    Course-Related Activities need to be connected with the pertinent Course offering. (i.e. Course-Related Activities should NOT be connected to the generic Course Template and thereby connected to all offerings of Courses based on that Template).

    Detail:

    With the current setup, the process for creating an instance of a Course is to start with the pertinent Course Template. The Course is then filled out with more detail by creating Course-Related Activities (such as lectures, field trips, etc), which are at specific locations at specific dates / times.

    It is important for each unique offering of a Course to have its…

    6 votes

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    Completed  ·  Garrett Arnold responded

    We had a chance to discuss our course architecture in depth on June 9 in Everett and how to best utilize the structure we have to avoid almost all of the problems listed in this thread. The one item we are working on for fall is having a single seminar style course type which is much more activity like in nature but has an instructional component to handle special instructor clinics and workshops that we often offer in The Mountaineers. We hope to meet again with Everett leaders in the fall to help schedule courses and make sure that everyone understands the most efficient way to set up and manage courses and the activities that go with them.

    If you’d like to know more about or comment on the single activity course please comment here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6836270-create-a-new-course-content-type-better-suited-for

  18. Announce class times

    Please put class times in with the dates on the registration page of each class.

    1 vote

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    Completed  ·  Jeff Bowman responded

    We asked leaders to include times in their course activity listings.

  19. Make course materials tab linked to course template rather than individual course GH1260

    Right now last year's students can't see the current course materials. It'd be cool to have this linger from course to the next upcoming course so 2nd and 3rd students would have the most up to date information. You could have a folder that contains archive materials but this would be an area that is always up to date, or maybe you could have the option of whether your course template has this evergreen course materials folder or whether leaders want it on a year by year basis. Leaders and admins of courses any thoughts?

    2 votes

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    Completed  ·  Garrett Arnold responded

    Course materials can now be more easily shared year to year. Leaders can now also delete and archive materials from their committee area and course material folders

  20. You can currently "offer" more spots than are actually available GH 1152/1188

    Fix course capacity so that you can only offer as many spots as are actually available for that course. Right now you can have 5 spots available but make an offer to 10 people on the waitlist.

    0 votes

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