General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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Have the route/place default view as if the "map" tab had been clicked
When pulling up a route/place, there isn't much showing until you click on the "map" blue tab. Why not have that as default?
1 voteWe set this so the default tab for leaders is “Activities” and for everyone else it it “Map.”
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Roster screen: Student status and sorting
On the roster screens for activities and courses display names in last name, firstname MI format (also when searching to add people). Put a set of checkboxes on the main roster screens to let leaders update status without needing to drill down to the edit screen for eaxch student.
1 voteOn course rosters you can now change the position and student expiration date for multiple participants.
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Events calendar: Display pending events to admins
calendar: Allow admins to see events that are pending. State seems to only show published events. It is very difficult to find an event once it has been submitted for review.
1 voteAlready works as described in idea.
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Feedback items should have id numbers
When a feedback item or idea has been submitted display its id number for reference
1 voteI just did some investigating and it doesn’t look like there is a way to see those for easy reference but they are listed in the url if you click on the item. ie this idea is in the forum 273688 and has a unique reference number 6803077
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Add Review button for Editing
This is the only web-edit tool I can think of that doesn't have a REVIEW
option. Unless I'm missing something, I can only SAVE or CANCEL from EDIT
mode. The requires many edits - and the system has been sluggish this afternoon.
Please add "REVIEW" to the wish list. :-)1 voteGreg,
The web system we chose for mountaineers.org is a modern content management system which uses the different statuses of private, pending review and published. The private setting is similar to a review button where you can review what you just made but it isn’t available as published material to the public.Sites can be sluggish or fast for a wide variety of reasons but please let us know if there is a specific action you are regularly doing on the website that is consistently taking a long time.
You can learn more about creating blog posts here: https://www.mountaineers.org/volunteers/leader-resources/branch-committee-how-tos#blog
and managing other content here: https://www.mountaineers.org/volunteers/leader-resources/branch-committee-how-tos#edit101
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Increase search functionality for routes-places
If it is necessary for us to avoid posting multiple routes-places and activities to the same trail, it would be very helpful to have the ability for users to enter a flexible set of 'tags' with the range of place names along the planned route that can be searched for to find other routes-places or activities going to the same place but named something different.
1 voteLots of great updates have been made to routes/places which allow greater flexibility have been made.
Read more here
http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6756014-allow-us-to-list-multiple-routes-places-for-differWe are also working with leaders to make sure that everyone understands that search uses the titles and summary statements so making sure that any alternative names for a route/place are in the summary.
And of course if you see a route/place that needs to have a name changed or added just email info@mountaineers.org
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Group instructors/leaders separately on course rosters
Group leaders and instructors separately from course participants in course rosters
1 vote -
Merge Duplicate Member Records
Member Services needs to be able to merge duplicate member records.
1 voteCompleted 12/8/14
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New Email Management system needed
We need a better email management system so our members can choose which emails they want from us.
1 voteIn November we started using Exact Target to manage our newsletters and other organizational wide emails.
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Tacoma Program Center Calendar
We need a program center calendar for Tacoma the way Seattle does.
1 vote -
Apply member discount to course fee if membership is in shopping cart
It's giving me the non-member price for the course even though I have a membership in my shopping cart.
1 vote -
Improve the ability to act as family member for activity registration
It doesn't seem to be working to masquerade as a family member from the My Profile drop down menu.
1 vote -
Improve Incident Reporting GH824
Incident reporting appears as just an embedded email link in the trip report
when a leader closes an activity. Its output are the emails that appear
from those trip leaders sending the email. That makes it harder for the
Safety Officer to identify and group them in mail. Basic metadata like
which branch this pertains to is not appended in the body. That makes it
hard to determine who is accountable for follow up. It would be really nice
if we could re-institute a form that writes to the DB and generates an email
FROM a single incident reporting address…1 voteCompleted Nov 2014.
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Feedback Load Speed Issues for Committee Admins GH3610
When the committee admins use the "View Committee Feedback” button, but when they click it, it is often slow to respond or returns a timeout error.
0 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Nov 2021.
The biggest issue here was the amount of feedback to aggregate. We defaulted to “Lifetime” which is all the data. Here is what we fixed and how we recommend using committee/leader feedback:
- Set the default to the “Last 12 Months” filter so it loads albeit a little slowly.
- Moved the "Lifetime" filter to the bottom. Be sure to only use it in combination with either a leader filter or a course template filter. Those are typically small enough data sets to not cause a timeout.
- Replaced the date filter widgets with the more modern version, and one that actually works.
It’s lot of work to improve the load time for “Lifetime” and we need to upgrade the forms we use for feedback, so we’ll tackle this later with the upgrade.
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Improve My Profile Preferences View GH3064/3573/3534
Improve how a member’s preferences are displayed on the bottom of their My Profile page and to minimize confusion on where and how to change (edit) them.
Notes:
- Don't show checkboxes or data entry boxes with their “values,” because it makes them look editable.
- Remove help text, so that essentially only the field labels and their values are displayed and so that the view is more compact.
- Some of the “answers” will need to be “calculated” to make the view more user-friendly.
- Move items on the Profile Edit Form to match the My Preferences view (both…0 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Nov 2021.
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Alerts & Notifications "Leave Blank for All Branches" GH3015
For the "Branches" field change it so that leaving it blank is the same as having selected all of the branches in the list.
Change the help text for Branches to: With these branches... (leave blank to choose all branches)
Change the help text for Activities to: Of these types... (choose at least one to get notifications)
0 votesCompleted Jul 2019.
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Add to Check to Feedback Forms for Incident Report Info GH2731/2732
When checking whether to send an email to the Safety Committee (for all feedback forms) and whether to direct the user to the Incident Report Form (for activity-related feedback forms only) after submitting a Feedback Survey Form, in addition to checking if the answer to "Were there any safety incidents or near-misses on this trip? " is "yes," also check to see if the "Describe the incident or near-miss." response in NOT empty, If either is true send the Safety Committee and email and redirect the user to the Incident Report.
0 votesCompleted April 2018.
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Contact Merge Improvements GH2406/2578
Merge content authorship (e.g. Routes & Places, blogs, feedback responses etc.) when merging contacts.
0 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2020.
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Upgrade to latest 4.3.x version of Plone GH2850
To make sure we have the latest bugfixes, can more easily contribute any fixes of our own back to Plone, and are in the best position to upgrade to Plone 5.
0 votesCompleted Dec 2018.
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Upgrade to Plone 5
Our website is built on Plone 4.3 which runs on Python 2. Support for Python 2 ends in 2020. Plans to have Plone 5.2 on Python 3 are in the works. To be sure we are able to maintain support and install needed security patches, we should begin the process of upgrading to Plone 5 in late FY2019 and complete the transition in early FY2020. We will get many small side benefits from the upgrane to Plone 5 like being able to have links in help text and importing events.
0 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed May 5, 2020
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