General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavior Complaint Form.
410 results found
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Clone Activities (was Enable a script to create lodge stays and activities in bulk) SD663
As a member of the activity leaders group allow me to clone an activity so that I can more easily create the series of activities I need.
Fields that can be different in clones:
- Start Date
- End Date
- Registration Opens: Default to 9 am on Start date + 1 day
- Registration Closes: Default is noon on the Thursday preceding the Start date
- Leader
- Member and Non-member Prices (NOT cancellation fee) if either of those fees is >0 on the activity being cloned.Notes:
- This is similar to what we do for lodge stays…4 votesCompleted Sep 2019.
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1 vote
Jun 2018
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STOP Allowing Registration to Occur Before Registration Begins
Field Trips are full before registration date. Wtf? This makes registration dates pointless!!! As a new Scrambling student I’m patiently waiting for field registration to begin only to realize they are full prior to registration. Members are fine getting leader’s permission but should have to wait till the registration is open to register not before.
4 votesCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedWe provide leader training in our new leader orientation and leadership development programs, in our online resources, and in our Leader Lines email newsletter to address this issue.
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Make field trip/lecture instructors push to course rosters SD381
Right now we have a lot of instructors who are just added or sign up to a single field trip roster. Unfortunately because they aren't added to the course roster they aren't available for recruiting via our mega course template roster for future field trips/lectures that particular year or in future years.
Also having the course show up in your My Courses & Programs is helpful for instructors who want a quick link to upcoming field trips for them to volunteer for. This is particularly important for the many day courses like basic, scrambling, sea kayaking etc.
13 votesCompleted Jun 2019.
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Create a course roster export that contains field trip and trip result statuses for all students and corresponding activities SD665
Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.
This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.
It would also be good to see everyone who got marked as Needs Improvement/Failed in one…
17 votesCompleted Jun 2019.
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Add back grey line text divider line in rich text fields GH2427
Previously you could add a gray line to break up your text in blogs and other text heavy fields. Ever since we launched the new text editor that <hr> HTML tag has disappeared - bring it back!
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted May 2020.
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Create an instructors group SD651
Useful for creating an instructor specific benefits page
4 votesCompleted Sep 2019.
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Print Youth Program Forms SD647
We'd like to print the Youth Program Form(s) as we do for the Youth information Form(s) from the Youth Flag Report.
- We'd have two "print" buttons on the Youth Flag Report: "Print Youth Information Forms" and "Print Youth Program Forms"
- We'd use the same "line in the sand" (i.e. ~~~) to include only text/responses above the line for the program form(s) being printed.8 votesCompleted Jun 2019.
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Improve Text Search Results GH2835/2836/2913(590)
Refine the the text search results for all of the faceted searches including site search. Using threes words (W1, W2, W3) as an example, by rank ordering results in this order:
1. Phrase – W1 and W2 and W3 in that order
2. Contains all three words in any order
3. Contains W1 and W2
4. Contains W1 and W3
5. Contains W2 and W3
6. Contains W1 only
7. Contains W2 only
8. Contains W3 onlyInclude some fuzziness in search (e.g. Ben give results for Ben and Benjamin).
Consider weighting content types (e.g. Books above events).
5 votesWe missed indexing text from the Page content type, so we added that. The removed the Image content type so images will not dwarf other types of content. We determined that that the search ranking was working as desired and described here.
We’ll tackle integrating fuzziness and spelling/typos into another suggestion/project or two.
If you find that a search result you expect is not as high in the search results as you think it should be, please send an email to info @mountaineers.org with:
(1) URL from the search
(2) URL from the item that you think should be ranked higher in the search
(3) why you think this item should be ranked higher -
2 votes
Apr 2018
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Remove "Getting Started Series" from the Activity Leader Rating GH2781
It's confusing to see "Getting Started Series" in the activity search results as an option when we no longer have a formal "Getting Started Series" program.
7 votesCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedComplete Jun 2022. We removed the "For Beginners (Getting Started Series)" item from the Leader Rating List. Future activities with this rating were changed to "Casual."
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Create more robust Offered expiration date/time
We'd like to be able to send multiple reminders of offered status and can't report or make emails that do that without a hard date/time added to the course participant and activity participant record in Salesforce
0 votesNow we have a single reminder email sent from our system with a “hard” date and time.
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Backordered and Pre-order Books & Merchandise: Charge & Ship SD627/654/655/656/662
As a customer allow me to pre-order or backorder a book that is not yet available or out of stock. When the book is available, charge my credit card, and ship the book I ordered to the shipping address I specified.
4 votesCompleted Jun 2019.
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Improve (Prevent) Header Switching When Viewing Content SD632
As a site visitor keep the universal header selection and global (section or subsite?) header (The Mountaineers or Mountaineers Books) displayed until I choose to switch so that I do not have a jarring navigation experience while I am browsing the site.
6 votesJun 2018
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Rosters: Registration Date/Time Sort Order GH1183
When sorting by registration date/time, date sort order is correct but not time within a date.
0 votes -
Course page not loading with high volume visitation, Speed GH2785
When course participants visit this page at the same time and try and click Manage Registration no one else can visit the course page. Specifically we had about 75 out of the 100 participants were online trying to sign up for their hikes at 9:00AM yesterday. We had 25 hikes that all went "live" for registration at 9:00 (these are our April CHS hikes). The offerings were split evenly -- 12 CHS1 hikes and 13 CHS2 hikes -- and, from what I can see, the participants were attempting to sign up for a real variety, not just 2 or 3…
3 votesWe’ve optimized the course page and manage course activity registration dialog, and added a sever that we can turn on as needed for times like these when there are many people registering for many course activities.
Oct 2018
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Set Leader/Instructor Badge Expiration to Yesterday GH2745
When removing a leader and/or instructor from a committee roster, set their leader and/or instructor badge expiration date you yesterday's date.
6 votesJun 2018
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Prevent Leader/Instructor Badge Assignment GH2740
When adding a person to a committee roster as a leader and/or an instructor, have two checkboxes--one for leaders and one for instructors--that prevent the leader and/or instructor badge from being assigned.
9 votesJun 2018
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Clean up the Safety Concern section of the Participant Survey form GH2731
This request is two part
1.) Modify the label and description of the Y/N Safety Concern question
Label: "Were there any safety incidents or other concerns to report?"
Description: [NO CHANGE]
2.) Add a text field to the Participant Survey to describe their safety concern.
Label: "Please describe your concern"
Description: "Provide a short description of your safety concern"
Content Type: Text field
Business Rules: Like #1 above, if content is entered into this text field, send safety report to Safety@mountaineers.org
User Story: As a trip participant, when I enter a description of my safety concern and click Submit to…
1 voteWe added the text field asking for a brief summary.
Sending this to the Safety Committee for either a “yes” checkbox or “not empty” text field is complete.
Mar 2018
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Enable Safety Officers to View Rosters GH2744
Enable Safety Officers to access to activity, course and event rosters.
1 vote
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