General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

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  1. Improve Book Author Import GH2780/2803

    (1) Set up author bios to get exported/imported the same way that we do the book long descriptions, to avoid the need to truncate them.

    (2) In the Acumen-Plone sync, automatically check the "Show in byline" box for all contacts if there are three or fewer authors on the book's roster. Note that we'll manually update book rosters for this when there are four or more on the book's roster.

    3 votes
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  2. Uncheck all email opt-ins when the email opt-out box is checked in Salesforce.

    Add a process in Salesforce that unchecks all email opt-ins on a member's profile if the email opt-out box is ever checked in Salesforce.

    1 vote
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    Completed  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Last Activity Led Date Field to Committee Roster SD597

    This would help with committee roster management bay making it easier to find inactive leaders.

    7 votes
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    Completed  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make Header Only Toggle Between Publishing/Programs on Click GH2872

    With the most recent 3.1 update to mountaineers.org, the header changed so that it's "responsive" when you mouseover either "The Mountaineers" or "Mountaineers Books". In the past, you had to click on one to toggle, and now the header menu will change if you mouseover (either on purpose or on accident).

    As a super-user, this is frustrating because I often end up in the wrong environment on accident then have to revisit the header to get back to the proper menu items.

    Please change it back to swap only on clicks.

    16 votes
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    13 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow summary text to wrap around the photo on the front page of a listing GH2886

    Currently it often happens that some of the text of the summary for an event or seminar listing ends up covered by the photo. Can we make it possible for the text to wrap around the photo? It's very frustrating to have to go back and forth and tweak the summary text so that it isn't covered by the photo!

    1 vote
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    1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →

    With the moving of the registration portlet to below the image (a while ago), text wraps around the image now.

    Please do remember that images should be at least 400 pixels on one side (landscape or portrait orientation does not matter). And summaries should be very short, no more than three sentences. See our Publications Style Guide, https://www.mountaineers.org/volunteer/leader-resources/publications-style-guide, for more info.

  6. Exception for seniors.

    Exception for seniors.
    Reference: BAKER’S DOZEN Offered by the Bellingham Branch, asks that you climb no more than 5 peaks per year to achieve this, but since I will be just short of 65 next year when I attempt it, I was wondering if an exception might be made for seniors, since we may not live long enough for multi-year attempts.

    1 vote
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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make Username not Required on join form GH2636

    Helpful for in person walk-in reservations at lodges, and making purchases and donations without being logged in.

    4 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  8. Clone Activities (was Enable a script to create lodge stays and activiites in bulk) SD663

    As a member of the activity leaders group allow me to clone an activity so that I can more easily create the series of activities I need.

    Fields that can be different in clones:
    - Start Date
    - End Date
    - Registration Opens: Default to 9 am on Start date + 1 day
    - Registration Closes: Default is noon on the Thursday preceding the Start date
    - Leader
    - Member and Non-member Prices (NOT cancellation fee) if either of those fees is >0 on the activity being cloned.

    Notes:
    - This is similar to what we do for lodge stays …

    4 votes
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    3 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make field trip/lecture instructors push to course rosters SD381

    Right now we have a lot of instructors who are just added or sign up to a single field trip roster. Unfortunately because they aren't added to the course roster they aren't available for recruiting via our mega course template roster for future field trips/lectures that particular year or in future years.

    Also having the course show up in your My Courses & Programs is helpful for instructors who want a quick link to upcoming field trips for them to volunteer for. This is particularly important for the many day courses like basic, scrambling, sea kayaking etc.

    13 votes
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    2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  11. Create a course roster export that contains field trip and trip result statuses for all students and corresponding activities SD665

    Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.

    This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.

    It would also be good to see everyone who got marked as Needs Improvement/Failed in one…

    18 votes
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    16 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  12. Create an instructors group SD651

    Useful for creating an instructor specific benefits page

    4 votes
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  13. Print Youth Program Forms SD647

    We'd like to print the Youth Program Form(s) as we do for the Youth information Form(s) from the Youth Flag Report.
    - We'd have two "print" buttons on the Youth Flag Report: "Print Youth Information Forms" and "Print Youth Program Forms"
    - We'd use the same "line in the sand" (i.e. ~~~) to include only text/responses above the line for the program form(s) being printed.

    8 votes
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    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  14. Improve Text Search Results GH2835/2836/2913(590)

    Refine the the text search results for all of the faceted searches including site search. Using threes words (W1, W2, W3) as an example, by rank ordering results in this order:
    1. Phrase – W1 and W2 and W3 in that order
    2. Contains all three words in any order
    3. Contains W1 and W2
    4. Contains W1 and W3
    5. Contains W2 and W3
    6. Contains W1 only
    7. Contains W2 only
    8. Contains W3 only

    Include some fuzziness in search (e.g. Ben give results for Ben and Benjamin).

    Consider weighting content types (e.g. Books above events).

    5 votes
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    2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    We missed indexing text from the Page content type, so we added that. The removed the Image content type so images will not dwarf other types of content. We determined that that the search ranking was working as desired and described here.

    We’ll tackle integrating fuzziness and spelling/typos into another suggestion/project or two.

    If you find that a search result you expect is not as high in the search results as you think it should be, please send an email to info @mountaineers.org with:
    (1) URL from the search
    (2) URL from the item that you think should be ranked higher in the search
    (3) why you think this item should be ranked higher

  15. 2 votes
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  16. Create more robust Offered expiration date/time

    We'd like to be able to send multiple reminders of offered status and can't report or make emails that do that without a hard date/time added to the course participant and activity participant record in Salesforce

    0 votes
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  17. Backordered and Pre-order Books & Merchandise: Charge & Ship SD627/654/655/656/662

    As a customer allow me to pre-order or backorder a book that is not yet available or out of stock. When the book is available, charge my credit card, and ship the book I ordered to the shipping address I specified.

    4 votes
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    1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improve (Prevent) Header Switching When Viewing Content SD632

    As a site visitor keep the universal header selection and global (section or subsite?) header (The Mountaineers or Mountaineers Books) displayed until I choose to switch so that I do not have a jarring navigation experience while I am browsing the site.

    6 votes
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    1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  19. Rosters: Registration Date/Time Sort Order GH1183

    When sorting by registration date/time, date sort order is correct but not time within a date.

    0 votes
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    Completed  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  20. Course page not loading with high volume visitation GH2785

    When course participants visit this page at the same time and try and click Manage Registration no one else can visit the course page. Specifically we had about 75 out of the 100 participants were online trying to sign up for their hikes at 9:00AM yesterday. We had 25 hikes that all went "live" for registration at 9:00 (these are our April CHS hikes). The offerings were split evenly -- 12 CHS1 hikes and 13 CHS2 hikes -- and, from what I can see, the participants were attempting to sign up for a real variety, not just 2 or 3…

    2 votes
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    3 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve optimized the course page and manage course activity registration dialog, and added a sever that we can turn on as needed for times like these when there are many people registering for many course activities.

    Oct 2018

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