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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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412 results found

  1. Show Badge Dates on Mouse Over Tool Tip GH1598

    When viewing a person's My Profile page, show the earned date and expiration date of the badge in a tool tip that appears on mouse-over.

    3 votes

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    0 comments  ·  Members  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    You can now see badge assigned and expiration dates when you “mouse over” the badge on your My Profile page.

  2. Optimize Search for Results and Speed SD429

    With our large database, we need to balance a robust and complete search result set with search speed. We have fine tuned this as best we can with our current tools and setup. Still some searches are a bit slow and results sets incomplete. To improve this, we need to reconfigure our search application which requires significant technical development.

    3 votes

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    0 comments  ·  Search  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    The speed of the type-ahead search fields on edit forms (e.g. adding to roster) is much faster while providing a more complete results set.

  3. Add info to the "Course Requirements" tab GH1484

    On the "Course Requirements" tab:

    1. Stack the dates if there are Start and End Dates.

    2. Add 1-2 columns that show the participant availability and status.
      - Availability is either "29 available" or "8 waitlisted."
      - Status is Opens mm/dd/yy, Closes mm/dd/yy, or Closed.
      - If we have room for two columns great if not, one column titled "Availability/Status" with the info stacked should be okay.

    3. Add a column with the leader's name that is a link to their My Profile modal dialog.

    3 votes

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    Completed  ·  Garrett Arnold responded

    More information is now listed in the course requirements tab for all lecture and field trip listings.

  4. The doors are closed to most of us.

    Publish lists of truly open events where organizers are not micromanaging who can attend. The list will be incredibly short. Others have commented on this and per usual someone with 'official authority' to do so deleted their thoughts and suggestions. This is absurd, rude, and asinine. The arrogance demonstrated is remarkable. The issue stands. There are painfully few outings available (particularly for Basic Climbing Grads) to participate in. This does not feel like a club at all, but a set of tight cliques that are energetically guarded.

    3 votes

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    0 comments  ·  Activities  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    Hi Douglas,

    You are not alone in your frustration about the limited number of climbs for basic grads. In fact I’d encourage you to read this thread and comment on it which discusses this same issue so you can better understand the climb leader’s perspective as well

    http://feedback.mountaineers.org/forums/272594-leaders/suggestions/6939679-future-activity-sign-up-dates-modifying-registrat

    I am closing this feedback item because we are trying to make sure their aren’t duplicates of the same item. The issue you brought up is incredibly important and was actually discussed recently by the managing committee.

    The Managing Committee met on April 30, 2015 and decided to take no action on the issue right now. Central issues that contribute to these frustrations that they identified were a shortage of leaders and the various legitimate needs for pre-filling a roster that should not be disrupted. However, they decided that working on increasing the leader base and monitoring frustrations related to this issue…

  5. The rosters should be open to participants to see who is going on a trip--not only to carpool but just to know who is going. Why not?

    Currently the only ones who can see the rosters are leaders. Many times as a leader I've heard participants announce "I wish I had known you were going so we could have carpooled." Or many times after a trip people want to get together to socialize. We should protect personal information, but a list of names should not violate anyone's rights, should it?

    3 votes

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    2 comments  ·  Rosters  ·  Admin →
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  6. Improve file upload and download: bulk/mutiple files and drag-and-drop

    Allow multiple files to be "bulk" upload and download from a folder. Allow drag-and-drop to upload one or more files to a folder.

    3 votes

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    4 comments  ·  Volunteers  ·  Admin →
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  7. Give course leaders the ability to change pre-req badges GH1125

    Give course admins or course leaders the ability to change the course pre-reqs after the course is listed

    3 votes

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  8. Add an extra "are you sure you want to cancel" message for course cancellations

    Add an additional dialogue box when you cancel from course that says "Are you sure you want to cancel" to avoid accidental cancellations.

    3 votes

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    2 comments  ·  Members  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    This has been completed. There is now a cancel link that does not look like a Submit style button from the Manage Registration window AND when you click that link you get an additional dialog box asking “Are you sure you want to cancel?”

  9. Add AIARE Level 2 badge

    Add an AIARE Level 2 badge for instructors who have higher level avalanche training.

    3 votes

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  10. Registration Date/Time for Cancelled Students should change GH1755

    When someone drops from a course, update the registration date to reflect the date of cancellation. Currently the original registration date remains in that field. This makes is hard to track when individuals drop from the course.

    3 votes

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    Completed  ·  Jeff Bowman responded

    This is very difficult to add to our website, so we now send this information to our or CRM, so that we can help as needed with refund processing and informing you of cancellation status. Please contact our Member Services Team at info@mountaineers.org, if you need any help with this.

  11. Need Indoor Meeting Activity Type for Routes/places

    When submitting a new Route/Place request I’d like an Activity Type for meetings, lectures, and other indoor activities. I just need one so you pick the terminology that serves best. I asked for this before and was rejected because the PC’s understanding for our outing takes precedence over ours. Now I’ve run into the issue again and I reiterate that we have indoor activities, like lectures for our courses and we need a suitable activity type to classify them.

    Thankfully, activity type is optional now, so we no longer need to describe a meeting room as an “urban adventure”. But…

    3 votes

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    5 comments  ·  Activities  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    We’ve added a field called “Common Uses” so we can search for venues suitable for lectures, meetings, field trips, “regular” trips, etc.

    All routes/places default that had been previously entered will get the Trip as default but we can go in and add multiple uses. This will allow someone who is trying to schedule a meeting to simply search Routes/places by meeting/lecture use type.

    When leaders go in and create new routes/places especially for places used for field trips and lectures and meetings we encourage these to be added to the type ahead field however we understand that most routes/places entered are for places we lead trips so this defaults to that and does not require you to fill out anything else in order to save leaders time when creating new R/Ps.

  12. Ability to switch activity templates for trips after trips have been created GH1937

    Can you make it easier to switch a climb to an alpine scramble and vice versa when accidently listed the wrong way. Or to make a switch from winter scramble template and regular scramble template so the right pre-reqs are listed for the trip I want to lead.

    3 votes

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    3 comments  ·  Activities  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    Leaders and committee admins on their behalf may now change the activity template for trips they have scheduled.

  13. Donor affinity checkboxes

    Checkboxes to track donor affinity across major fundraising categories to ensure people can hear about the impact and opportunities that mean the most to them. For internal use only - no plone integration.

    2 votes

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    0 comments  ·  Fundraising  ·  Admin →
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  14. Add bulk update feature for Event "Attended?" checkbox GH3706

    Like we do for email, download, and print, add a Bulk Update Attended All|Selected button that checks or unchecks the Attended? box for all roster records or just the ones selected. When clicked, ask the user if they want to check or uncheck the Attended? box. This will make record-keeping easier for those who choose to use printed sign-in sheets.

    When you use the "Add volunteer hours" box at the bottom of an event roster, it adds hours to anyone with a volunteer role, not just the folks who were marked as attended. It would be great to get this…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  15. Update "Congratulations on your new course badge!" Email

    Volunteers and I are working on clarifying pathways to volunteering. One of our ideas was to modify the “congrats on your new course badge” email that is sent to course graduates. We were thinking of adding emphasis to instruction and other volunteer leadership resources to create a pipeline from course graduate to volunteer instructor. With the hope that they will consider other volunteer leadership roles in the near future. Wanted to ask you both if it would it be possible to modify the below email that is currently sent out to course graduates to the this updated draft:https://docs.google.com/document/d/1lrRXmCqTQHNHA0vFPDT_X0F3dF2PeOzpT5gQi8glerA/edit.

    2 votes

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    0 comments  ·  Volunteers  ·  Admin →
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  16. Add "Checkout as Guest" Option for Purchasing Gift Memberships

    Currently, there is no option to checkout as a guest when attempting to purchase a gift membership and no error message or prompt to login. The item is removed from cart at checkout screen without explanation.

    2 votes

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    0 comments  ·  Members  ·  Admin →
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  17. Filters at top of site search results do not work as expected GH3660

    Enter text in site search bar in the header and hit enter. Results are shown with four buttons at top (Find Books, Find Events, Find Courses, Find Activities). Hit "Find Books" and the results are refreshed and show me things not related to what I searched for (not sticky to the search term I entered). Expected result is the search term result list is filtered to just books. See screenshots.

    2 votes

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    4 comments  ·  Books  ·  Admin →
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  18. Route/Place Missing Photo Finder

    Develop a way to find Routes & Places that are missing a photo so that anyone may find a route/place where we need a photo to make our website more content rich.

    2 votes

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    Completed  ·  0 comments  ·  Activities  ·  Admin →
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  19. Pre-orders & Backorders: Add Next Available Date GH2991

    • Add a Next Available Date to the Book content type.
    • Add it to the Acumen-Plone nightly sync: InvProduct.NextRelease_Date
    • Sync it to Salesforce: Product.NextAvailableDate__c
    • Replace now hidden "Out of stock" text with: For pre-orders: "This book has not yet been released and will be available {Publication Date}."
    • For backorder: "This book is currently out-of-stock. We will have it back in stock by next available date."
    • Use it for "your credit card is about to expire" pre-order/backorder email alerts
    2 votes

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    0 comments  ·  Books  ·  Admin →
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  20. More Naturalist Articles

    Wildlife photography especially is effective at stretching newcomers to the outdoors beyond climbing and running.

    2 votes

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    0 comments  ·  Content  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    Thanks for the suggestion. As a nonprofit and volunteer-led organization, all content is contributed on a volunteer basis and is a reflection of the interests and expertise of our membership. We do not currently have a wildlife specific photography group, however we do have an active photography committee which shares regular blogs about their trips. We also feature wildlife photography in a number of the books published by Mountaineers Books. If you’re interested in learning more, please contact the photography committee (https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-photography-committee) or you can volunteer to contribute your own wildlife photography content here: https://www.mountaineers.org/mountaineer-magazine/contribute).

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