General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Creating and finding volunteer opportunities SD404/389/390/392/393

    Features need:
    * Skills & Interests Widget
    * Posting opportunities
    * Finding opportunities
    * Reporting hours from opportunitity rosters
    * Opting into recieving emails about opportunities

    1 vote
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Web forms and surveys integrated into the website GH1674

    It would be great to have web forms available to leaders so we can create course applications, branch surveys, run branch elections, etc directly on the website using the member's login

    1 vote
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    1 comment  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve recently made a bit of progress using these for feedback surveys, safety incident reports, and equivalency and leader applications.

    It will take quite a bit more work to make these available for use by a broader audience. If you are interested in using these forms, please send an email to info@mountaineers..org.

  3. Improve address form fields so they are more consistent GH3146

    There is an inconsistenty among address field types on our forms--Join, Shipping, and Checkout. The shipping page is the best model, so the field types would be:

    Street Address - plain text
    City - plain text
    State - select if Country = "United States" OR "Canada" and plain text for all others
    ZIP - plain text
    Country - single select

    0 votes
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  4. Email Reminder for Activities, Courses and Events About to Open for Registration SD509

    As a site user, allow me to choose to get an email the day before an activity, course or event opens so that I get a reminder to register for an activity or course for which I plan to register.

    It would be ideal to add a checkbox along with "Send me an email reminder the day before this opens for registration." to the registration portlet where the the opening date is displayed. We're currently thinking a new role on the roster may be the best way to accomplish this.

    0 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  5. Change Shopping Cart Timer Message Text GH2932

    Change the shopping cart timer message text to:

    You have {time_remaining} minutes to complete your registration and payment or your registration will be canceled to give others a chance to register.”

    Where time_remaining is 30, 29, 28, etc. minutes (it starts at 30 minutes, a website setting that can be increased or decreased if needed).

    It seems like it might be better to show how many minutes remain to give a better sense of urgency.

    0 votes
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  6. Don't Show "Waitlist Warning" Message for an Activity in the Past GH2823

    To improve the activity closing process (activity end date is in the past), don't show the message, "registration has closed- please check your waitlist," when editing a roster record.

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    High Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  7. On Routes & Places Utilize Gallery View Images GH2825

    Like we have for our book and merchandise detail pages, use a main image display ans thumbnails below for the route/place images(s) displayed at the upper right of each route/place.

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    High Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add family member lookup for lodge stays SD635

    As a logged in member i'd like to see my family members showing up when registering so i don't have to retype name/ages and this allows for better tracking in database of who is actually using the lodge.

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    1 comment  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  9. Improve Roster Functionality: Badge Rosters SD584

    Make sure there is pagination and the ability to search on large badge rosters. We'd also like the ability to download rosters. Need to be able to bulk update expiration date. Also need to fix the roster download function.

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    2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make it so you can't close a trip without trip results GH2508

    Right now if you are in the team roster you can't close the trip without giving a status like Sucessful/Cancelled etc. however you can do it via the yellow admin bar. We don't want trips closed without knowing how they went so it'd be great to get an error notification when you try and do this that says "Trip result must be entered on the roster before activity can be closed."

    0 votes
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    High Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  11. Manage Client, Group and Partner Contracts Online SD547

    Some of the benefits of managing client, group and partner contracts Online are:
    --The digital contracts will eliminate paper contracts that must be mailed back-and-forth or returned in person.
    --The digital contracts will be easier to find and review in Salesforce than their paper counterparts.
    --Allowing staff to more quickly, efficiently and accurately create contracts for our facility rental clients, lodge groups, and Mountain Workshops partners
    --It will be easier, faster and more efficient for approvers to sign and return their contracts.

    0 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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