58 results found

1. Make separate feedback form for instructors at field trips GH1865

   Feedback form is identical for both participants and instructors at a field trip - the questions should be tailored differently.

   19 votes

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   3 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   We had a separate instructor feedback form for course listings only and now we have a separate form for instructors at field trips rather than the same form as participants.

   We are now gathering info about whether leaders felt prepared for their role in addition to the regular safety and curriculum feedback info.

2. Create a course roster export that contains field trip and trip result statuses for all students and corresponding activities SD665

   Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.

   This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.

   It would also be good to see everyone who got marked as Needs Improvement/Failed in one place so we can email them to schedule a make up.

   This download would have the information that is in the "Review" link located next to each students name in current course rosters but show it for all students in one combined download.

   For courses that have fewer requirements we are also hoping to create a course management tool that allows for some more bulk review/graduating directly from the website (see http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/34401673-course-activity-review-tool-for-courses-with-2-3-a) . However for courses with many requirements and experience trips we have to have this in a download form rather than viewable roster otherwise its too hard to view on our pages.

   Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.

   This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.

   It would also be good to see everyone who got marked as Needs Improvement/Failed in one… more

   17 votes

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   16 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Jun 2019.

3. Create a new course content type better suited for our single seminar courses SD296

   Create a type of content that is similar to courses but is more useful for the once a year, one-off seminars that we do. It would be connected to a route/place like activities but have course graduation function or the ability to add badges to it and mostly would be good for things like winter scramble seminars or pool sessions that are activities that have learning attached to them but aren't full fledged courses.

   17 votes

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   10 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   We just launched the new Seminars & Clinics (aka single activity courses) features. To learn more,

   visit our tech blog: https://www.mountaineers.org/blog/2-5-seminars-clinics-search-youth

   or the Schedule a Course, Clinic or Seminar page: https://www.mountaineers.org/volunteers/leader-resources/schedule-a-course-clinic-or-seminar/schedule-a-course-clinic-or-seminar

4. Integrate mountaineers.org Website and Learning Management System (LMS, aka eLearning) SD636++

   Integrate the Learning Management System (LMS, aka eLearning) with our website so that when people are added to a roster in they are added in the LMS and receive appropriate course materials.

   15 votes

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   10 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
   Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   This was completed as part of tech improvement 4.5 - https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more

5. Provide more detail for course-related activities in 'Manage Registration' signup box

   Right now when you click on Manage Registration for a course related activity all you can see in the signup box is the name of the activity, the date, and a Request Leader Permission link. We have different mentors posting these activities for their students but the leader of the activity isn't visible in the signup box (plus the formatting is terrible). The students have to flip back and forth between the activity listing imbedded in the course and the Manage Registration box to know who they're signing up with. Would be great to have everything that a student might want to know about an activity in that Manage Registration signup box.

   Right now when you click on Manage Registration for a course related activity all you can see in the signup box is the name of the activity, the date, and a Request Leader Permission link. We have different mentors posting these activities for their students but the leader of the activity isn't visible in the signup box (plus the formatting is terrible). The students have to flip back and forth between the activity listing imbedded in the course and the Manage Registration box to know who they're signing up with. Would be great to have everything that a student might… more

   14 votes

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   4 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
   Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   Hello All -

   This idea has been completed and is now live on the website! The leader of an activity and a link to their profile is now present for each activity listing on the course registration pop-up to assist students in their selection process.

   https://www.mountaineers.org/blog/technology-changelog

6. Course-Activity Late Cancellation Management

   We have noticed that students are able to cancel from course-related activities after registration has closed. Some volunteers have requested a website improvement that would either prevent cancellations after registration date is closed, or better allow volunteers to manage this process. No-shows and late-cancellations have a big impact on volunteers' ability to successfully run programs.

   Our tech team identified that the ability to cancel after registration closes is not a glitch, but rather, has always been the way the website has operated. Currently roster email notifications can be used to manage when students cancel from an activity roster, but this does not prevent the late cancellations.

   Further testing will be required, but it looks like there may not be any warning sign or indication for students cancelling from the "manage registration' pop out window that the registration period has closed. On the activity page, however, there is text that indicates that the registration has closed, and to contact the leader to be added/removed from the roster. After the close date, it is no longer possible to sign up from the "manage registration" pop out.

   Ideally we'd like to find a solution that balances the importance of supporting our volunteer leaders while also making it easy (and continuing to provide education and training) for our members to participate.

   We have noticed that students are able to cancel from course-related activities after registration has closed. Some volunteers have requested a website improvement that would either prevent cancellations after registration date is closed, or better allow volunteers to manage this process. No-shows and late-cancellations have a big impact on volunteers' ability to successfully run programs.

   Our tech team identified that the ability to cancel after registration closes is not a glitch, but rather, has always been the way the website has operated. Currently roster email notifications can be used to manage when students cancel from an activity roster, but this… more

   12 votes

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   1 comment  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
   Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   This idea has been completed! Course participants will no longer be able to update their checkbox (and uncheck) after registration is closed. The checkbox will freeze as-is and become grey. If a participant needs to cancel, they must follow standard practices of reaching out to the leader directly.

7. Display co-requisite badge status on course roster

   As a course administrator, it becomes difficult to manage and check on every individual's requirements to be met for the graduation needs of the respective course. When courses require co-requisite badges in order to graduate, display the course roster with additional columns stating when the respective badge was awarded to an individual for each co-requisite badge. This will immensely improve the process for course administrators to check on verifying individuals' records before graduating them. Also, providing a great tracking tool to follow up on individuals needing more help with courses and such.

   •  

   7 votes

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   2 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
   Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   This idea is being marked as complete given the positive process and feedback from the pilot of the new Course Management Tool (CMT). To learn more about this tool, visit this blog!

   
   

   We hope the CMT will not only help reduce course administrative efforts, but also support succession planning, with the default template being owned and maintained by The Mountaineers Technology staff. Once the CMT pilot wraps up this spring, we plan to onboard more complex courses to the tool and continue expanding as capacity allows. This includes conditioning courses, courses with multiple co-requisites, or courses with many trip/lecture requirements.

   
   

   If you have any questions or want to be notified when more courses are being onboarded, reach out to Devin at devinl@mountaineers.org.

8. Course-to-Activity Roster Management SD440

   Allow an activity roster to be populated from a course roster. This will be helpful for our Summer Camps.

   7 votes

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   1 comment  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
   Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   The ability to auto-assign those who register for a course to required activities has been in production for a while. However, there have been cases where youth participants would end up on the course roster only. The route cause of this is due to the activity registration start datetime not matching the course registration start datetime. A more detailed email will be sent out to those who schedule youth activities - but if those datetimes line up then all who register for courses will be auto-enrolled in course activities.

9. Allow application for course to be accessed even when registration is closed or hasnt opened GH2113

   This is important for anything like basic climbing that has a longer application that they want people to be able to fill out ahead of time. Right now you can add the application to the course but it doesn't show in the portlet until registration opens.

   7 votes

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   0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Potential students will now see the info and link to the course application or that the course require leader’s permission even if the course is not yet open for registration.

10. Organize course field trips in My Courses area better for admins/leaders GH1629/1645

    In the My Courses area I currently see too many activities populating under the Courses I am leading and managing. Can we make the field trips,lectures, optional activities for that Course only show in one of these two ways

    1) Only activities within the start and end date range of the course for which they are shown

    2) Show first ten trips with a More link to show the rest.

    3) any other ideas?

    If we do number 1 would that make it so that participants who are in their second year unable to see the field trips they are making up in their My Courses section, would they still show up in My Activities?

    In the My Courses area I currently see too many activities populating under the Courses I am leading and managing. Can we make the field trips,lectures, optional activities for that Course only show in one of these two ways

    1) Only activities within the start and end date range of the course for which they are shown

    2) Show first ten trips with a More link to show the rest.

    3) any other ideas?

    If we do number 1 would that make it so that participants who are in their second year unable to see the field trips they are… more

    7 votes

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    0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    You can now toggle your courses in the My Courses area to show or hide the course related activities. Please note that you can also search for courses with the date range above.

11. Add Ability to Grant Badges to Instructors from Course Activities SD657

    Add the ability to add badges to instructors for successfully completing instructing at a course activity, where the badges are different from those that are awarded to participants.

    7 votes

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    2 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Jun 2018.

12. Course-Related Activities website architecture change

    Summary:
    Course-Related Activities need to be connected with the pertinent Course offering. (i.e. Course-Related Activities should NOT be connected to the generic Course Template and thereby connected to all offerings of Courses based on that Template).

    Detail:

    With the current setup, the process for creating an instance of a Course is to start with the pertinent Course Template. The Course is then filled out with more detail by creating Course-Related Activities (such as lectures, field trips, etc), which are at specific locations at specific dates / times.

    It is important for each unique offering of a Course to have its own unique Course-Related Activities associated with it. However, the website system is NOT set up that way. Instead, the Course-Related Activities are tied to the COURSE TEMPLATE.

    This creates enormous problems in situations where two or more instances of a Course are posted that overlap each other. For example, consider an instructor looking to register to instruct at one field trip. Their search for the course will yield a confusing display of ALL open instances of the Course (and also ALL open instances of ALL field trips of ALL open Courses) associated with that Course Template. The field trips for different courses are displayed co-mingled with each other. Instructors get confused – some take the extra step to select the specific field trip and register (which works) but some inadvertently register for the entire Course, which enrolls them in ALL field trips.

    As a result, rosters of separate field trips get co-mingled with each other, and it is difficult-to-impossible for a field trip leader to disentangle rosters and have an accurate record of which instructors are registered for which field trips. This is unsatisfactory and makes it nearly impossible to coordinate field trips.

    Even worse, the result at the end of the Course is it is nearly impossible to tell from the online rosters which individuals participated in which Course-Related Activities. For students of the Courses, it can be nearly impossible to tell which students have satisfied the requirements of the Course.

    This situation is unsatisfactory and un-workable.

    The fix would be to tie Course-Related Activities to the pertinent instance of the COURSE. Re-structure the architecture of the website so Course-Related Activities are NOT tied to the generic COURSE TEMPLATE.

    The fix needs to be soon, while the records are still new enough that there has generally only been one offering of each course. If the fix were delayed to a time at which point there have been multiple offerings of courses, it would be difficult-to-impossible to derive which participants have been part of which Course-Related Activities and verify which participants have satisfied all the requirements for their respective Course.

    Summary:
    Course-Related Activities need to be connected with the pertinent Course offering. (i.e. Course-Related Activities should NOT be connected to the generic Course Template and thereby connected to all offerings of Courses based on that Template).

    Detail:

    With the current setup, the process for creating an instance of a Course is to start with the pertinent Course Template. The Course is then filled out with more detail by creating Course-Related Activities (such as lectures, field trips, etc), which are at specific locations at specific dates / times.

    It is important for each unique offering of a Course to have its… more

    6 votes

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    7 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    We had a chance to discuss our course architecture in depth on June 9 in Everett and how to best utilize the structure we have to avoid almost all of the problems listed in this thread. The one item we are working on for fall is having a single seminar style course type which is much more activity like in nature but has an instructional component to handle special instructor clinics and workshops that we often offer in The Mountaineers. We hope to meet again with Everett leaders in the fall to help schedule courses and make sure that everyone understands the most efficient way to set up and manage courses and the activities that go with them.

    If you’d like to know more about or comment on the single activity course please comment here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6836270-create-a-new-course-content-type-better-suited-for

13. Add the Registration Date/Time to the Course Registration Edit Form GH1965

    Add the Registration Date/Time to the course registration modal dialog and only show it to site admins so that we can have more flexibility in making waitlist and other roster adjustments to course like we do for activities.

    Example: https://www.mountaineers.org/about/branches-committees/tacoma-branch/committees/tacoma-hiking-backpacking-committee/course-templates/introduction-to-backpacking-tacoma/introduction-to-backpacking-tacoma-2016-1/team-roster

    5 votes

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    0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Jan 2017

14. Practice Sessions

    In order to accommodate activities that are not trips and not instructional in nature, we would like to create a category called "practice sessions" that function exactly like clinics. Currently, these would be used to house pool practice sessions (currently listed as clinics) and open climb nights (currently listed as events and therefore we aren't requiring online waivers or QYL for youth to come). We (Sara, Becca, Tess) think that this could potentially require very little development and have a positive impact across the organization. I'm happy to chat more about it!

    4 votes

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    1 comment  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Kristina Ciari Tursi responded

    This was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.

    
    

    Thank you for your patience and feedback.

15. Skill Badges SD312/313/415

    Skill Badges: Documents skills (not courses) Mountaineers members have gained through Mountaineers courses OR that have been demonstrated to and vetted by Mountaineers Leaders.

    How do skills interact with courses?
    
    • Students can see what skills a course teaches
    • Instructors can see what skills students have, and allow them to miss certain field trips if students already have those skills (at the instructor’s discretion)
    • Skill badges help expedite equivalency, or negate the need for equivalency.

    How do skills interact with trips?
    • Trips can add more detail to prerequisites. Students will be able to participate in Alpine Rock Climbs before completing the basic climbing course or the crevasse rescue portion of the basic climbing course because they will have met the rock prerequisites
    • Skill conditioners can add detail to prerequisites

    What will skill badges NOT do?
    • Skill badges will not automatically graduate a student from a course

    The idea behind skill badges is this
    • Prerequisites for both courses and activities will be able to use the “and/or” function. So, for example, a climb of The Tooth could have as prerequisites “(Basic Climbing Course) OR (Belay Skill AND Belay Escape Skill AND Snow Travel Skill AND Rappel Skill)”. A climb of Baker could have as prerequisites “(Basic Climbing Course) OR (Glacier Travel Course)”. This both
    o Reduces the risk of someone not qualified signing up for a trip
    o Increases the ability of qualified people to sign up for trips without extra work on the leader’s behalf
    o Allows specialty programs like the popular skill conditioners to ensure safe leadership because they require a unique combination of skills. More people would be able to list skill conditioners because they would not need to be hand-vetted by the leader
    • Skill badges can be set up to automate when someone finishes a field trip. This increases transparency and helps all instructors ensure student safety. For example, the Belay Escape Field Trip leader will go in and assign field trip results to participants. Those who are successful will receive the Belay Escape Badge. Those who aren’t will not receive the badge, and the instructor can put a note next to their name on the roster. This again, reduces the risk of students signing up for trips they aren’t qualified for, and it helps instructors track a student’s progress without relying on paper records. It also means that “Rescue Methods Skill” could be listed as a prerequisite for Rock 1 and 2 in intermediate, since it is a prereq. Leaders would no longer have to manually ensure that those who did not complete rescue methods aren’t signed up for Rock 1 & 2. Note: because course templates live in committees, this can be managed branch by branch.
    • As we look for innovative ways to connect our community to The Mountaineers, especially in light of the Seattle and Tacoma Climbing Committees’ recent investments in advanced training, external audits and new types of programs to meet the needs of gym climbers, it gives us new ways of tracking both student and leader skills. We can add advanced training badges from professional organizations (ie AMGA SPI)
    • Badges help people feel valued and valuable. When people feel valued and valuable, they are inspired to volunteer. Adding skill badges gives us an opportunity to increase levels of leadership, broaden the leadership funnel, develop new leaders, and offer professional development opportunities to existing leaders.
    • Skill badges will not take the place of a course. I think everyone recognizes that in many situations, the sum of the parts does not equal the whole. Skill badges will not automate equivalency. One of the things that maintains the quality of our programs is the personalization of them – the opportunity for instructors to personally evaluate students, and for peers and leaders to evaluate future leader candidates. The idea is not to turn our organization into a list of skills. It is simply to create better, more reliable and more versatile tracking systems. We will still need course leaders to go in and graduate each of their students. There will still be plenty of opportunity for branches to personalize their courses – much like what currently happens with first aid.

    Skill Badges: Documents skills (not courses) Mountaineers members have gained through Mountaineers courses OR that have been demonstrated to and vetted by Mountaineers Leaders.

    How do skills interact with courses?
    
    • Students can see what skills a course teaches
    • Instructors can see what skills students have, and allow them to miss certain field trips if students already have those skills (at the instructor’s discretion)
    • Skill badges help expedite equivalency, or negate the need for equivalency.

    How do skills interact with trips?
    • Trips can add more detail to prerequisites. Students will be able to participate in Alpine Rock… more

    4 votes

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    1 comment  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Assigning “earned” skill badges for successfully completing an activity. This will be most useful for stewardship activities and clinics and seminars.

16. Add start month to automated year attached to courses etc

    For courses and activities, the year auto-populates in the listing, but the accounting department needs the month to be part of that, otherwise they have to manually go into each listing to find out what month the course happens and where to book the revenue

    3 votes

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    1 comment  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Oct 2020. Adding the start date to the Salesforce report accenting uses to enter data into Acumatica is sufficient.

17. Instructors for seminar/clinics GH2883

    I just noticed there's no option for an "instructor" role in the seminar/clinic template. Can we add this? Seminars/clinics are often course-like in that they have instructors.

    thanks!

    3 votes

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    1 comment  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Dec 2020.

18. Course page not loading with high volume visitation, Speed GH2785

    When course participants visit this page at the same time and try and click Manage Registration no one else can visit the course page. Specifically we had about 75 out of the 100 participants were online trying to sign up for their hikes at 9:00AM yesterday. We had 25 hikes that all went "live" for registration at 9:00 (these are our April CHS hikes). The offerings were split evenly -- 12 CHS1 hikes and 13 CHS2 hikes -- and, from what I can see, the participants were attempting to sign up for a real variety, not just 2 or 3 in particular. None of the hikes appeared to be in greater demand, or filled up faster than the others. Looking over the numbers this morning, it appears about 89 people signed up over the course of the day (most in the morning after the website issue was resolved). The breakdown percentage was 56%/44% (CHS2/CHS1)

    https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-hiking-backpacking/seattle-hiking-committee/course-templates/conditioning-hiking-series/conditioning-hiking-series-seattle-2018

    When course participants visit this page at the same time and try and click Manage Registration no one else can visit the course page. Specifically we had about 75 out of the 100 participants were online trying to sign up for their hikes at 9:00AM yesterday. We had 25 hikes that all went "live" for registration at 9:00 (these are our April CHS hikes). The offerings were split evenly -- 12 CHS1 hikes and 13 CHS2 hikes -- and, from what I can see, the participants were attempting to sign up for a real variety, not just 2 or 3… more

    3 votes

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    3 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We’ve optimized the course page and manage course activity registration dialog, and added a sever that we can turn on as needed for times like these when there are many people registering for many course activities.

    Oct 2018

19. Student Enrollment Notifications for Leaders GH1869

    Would like to request the ability to have notifications sent to leaders when students enroll in a course. This is particularly important for some of the ongoing course listings like Naturalist Study Group.

    3 votes

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    0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    When you set up or edit a course, you can no request that notifications for roster changes (e.g. student registers, cancels or moves from waitlist), by checking the box for this.

20. Make it so you can see leaders permission on course activities GH1675

    When you sign up for course related activities you are doing it through the manage registration portal and there is no note showing that the leader asked for leaders permission.

    3 votes

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    0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Completed April 2016. Now you can see leader’s permission via the Manage Registration dialogue box and on the course requirements tab along with links to get you to the form to request permission.