General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
7 results found
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Enhancing Mountaineers Operations with ERP Integration
Hi everyone,
I wanted to share some thoughts on how integrating an ERP system, like Odoo, could significantly enhance our operations at the Mountaineers. By streamlining processes such as member management, event coordination, and financial tracking, an ERP system can help us achieve greater efficiency and accuracy. For instance, automating routine tasks and centralizing data would not only reduce manual errors but also provide us with valuable insights into our organization's performance. I believe exploring ERP solutions could be a game-changer in optimizing our workflows and improving overall member satisfaction.
Recommended ERP: https://www.impactfirst.co/id/erp/software-erp
Looking forward to hearing your thoughts on…
1 voteHello Sasha -
Thank you for submitting your idea! We currently use a mix of enterprise softwares to meet the needs you mentioned for membership management, event/activity management, and more and are not in the market to redesign/migrate as our solution is meeting our needs.
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Response to feedback in an email
We still are constantly fighting to create a culture to provide more feedback, near misses, and such. If the feedback survey is short and also can be directly responded via email - we may see some more reports.
Also, "please share why you choose above rating" questions don't return much responses and suggest combining it with "is there anything else that you'd like to add" or "do you have any additional comments about the learning environment" question with a change to the text to reflect the same.1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized and has some components that overlap with other survey improvements. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Improve Committee-aggregated Feedback Pages
(1) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.
(2) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip Feedback, etc.). Each sheet will have meta data (e.g. title, dates) from the activity, course, event or lodge stay and then the feedback responses in…
7 votesThis idea is being marked as closed as it has not been prioritized and if prioritized, would need to be reviewed through a separate process versus what is proposed here given how things may have changed in the last 8+ years since submitting.
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Improve the My Feedback (Leader-aggregated Feedback) Pages
(1) Add filters for (a) Committee, a select list of on which the leader serves), and (b) Activity Type, a list of our activity types.
(2) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.
(3) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip…
6 votesThis idea is being marked as closed as it has not been prioritized and if prioritized, would need to be reviewed through a separate process versus what is proposed here given how things may have changed in the last 8+ years since submitting.
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Improve Activity-aggregated Feedback Pages
(1) Change "Feedback" at the top of the page to the title of the feedback survey.
(2) Make the title of the course, activity, event or lodge stay a link to that item's details page.
(3) Add the leader's name and activity date(s) below the title.
(4) Add the title of the course template if the item is a course activity.6 votesThis idea is being marked as closed as it has not been prioritized and if prioritized, would need to be reviewed through a separate process versus what is proposed here given how things may have changed in the last 8+ years since submitting.
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Consolidate Responses on Website Feedback Forms SD672
We updated the responses to some of the "questions" on our feedback survey forms. The aggregated data shows both the old and the new/edited response. To make the data clearer, we should consolidate the old and new response so that are counted as being the same.
3 votesGiven the amount of time that has passed since our last Feedback form change, this idea is less relevant now. It has been decided that for now we will keep the historical responses as-is but if we change the form in the future we will combine the results as to avoid repeating this issue in the future.
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Add Feedback Links to Committee Roster GH2939
On the committee roster add a column without a header and with links called "Feedback" that are visible to admins only for each leader (so there will be two links--Edit and Feedback). Clicking on the "Feedback" link opens the leader's My Feedback page details in a dialog box (aka pop-up). This should help committee administrators to more quickly review their committee's feedback leader-by-leader.
4 votesHello All - This idea has been reviewed internally and is going to close. While there is benefit in this idea for the committee leaders to review feedback - there is not an easy way to present the feedback links only to chairs/leaders so this change would cause confusion to the average committee member as the links would be present but not show anything.
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