General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

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  1. Note major jewish, christian and muslim holidays on online calendar to promote inclusivity and avoid double booking

    It'd be great if the online reservation calendar noted major holidays like rosh hashanah, yom kippur, Eid Al-Fitr, easter etc so that volunteers are less likely to schedule activities on courses on those evenings. This would go a long way towards building an inclusive culture at The Mountaineers.

    2 votes

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  2. Search and filter hikes by vertical gain, mileage, and distance using range sliders

    Search and filter hikes by vertical gain, mileage, and distance using range sliders, similar to WTA's interface.

    ...and allow for further filtering of results by geo using map zoom functionality, similar to that of Zillow NOTE: We already have map view, see the comments.

    2 votes

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  3. An optional listing of activities by sign-up closing date would be useful.

    Greetings, I am looking at the webpage listing of backpacking trips
    https://www.mountaineers.org/explore/activities#c4=Backpacking&_authenticator=85ed85bf9f9b5b690f54ae2e41091ad49b0b5563
    and there are trips that commence several weeks from now that have sign-ups closing this week. I suspect that these trips will be undersubscribed because people don't scroll down far enough. If the trips could optionally be listed by sign-up closure, that would help these trips to get more attention. Thank you!

    2 votes

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  4. Integrate Salesforce with Acumatica

    The current process involves manual assignment of revenue codes for memberships, courses, etc., a time-consuming task that is subject to inconsistent interpretation and error. Integration would automate this process, reducing time spent entering data and improve the accuracy of our data. We'd also like to sync (or be able use an export-import process) to transfer data from SF to Acumatica.

    2 votes

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  5. Filter for Full Courses/Activities SD638/639

    Use cases:
    * I am a participant and I want to only view courses and activities that have availability.
    * I am a leader and I want to only view courses and activities that have leader availability.

    2 votes

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  6. Update Billing Info for Automatic Renewal GH1977

    The billing info associated with autorenewal payments is not getting updated in tandem with the user’s profile. Let's tweak the process to update the autorenewal billing info whenever the profile is updated, or at least give users the option to also update their billing info when they update their payment card info.

    2 votes

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  7. HAVE STRIPE SPLIT PAYMENTS/DEPOSITS SD350

    Have Stripe split a credit card payment and distribute PC funds to its bank account while, at the same time, channeling payment for a book to the Books bank account.

    2 votes

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  8. Inclusion with senior/ adult members wanting to add kids as guest to family activities

    When you go to try to select a "Guest Family" membership and already have a different type of membership you get the message:

    "You are choosing to change your membership from Senior or Adult to Guest Family. Click OK to continue, or Cancel to keep your current membership type."
    Could this be added to this message: "Please contact member services at info@mountaineers.org if you would like to include a family member as a guest and are not able to upgrade to a family
    membership at this time. We may be able to assist you."

    This will support family in all…

    1 vote

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  9. SSO and Salesforce integration for MyTurn gear library database

    We'll be transitioning to MyTurn in Fall 2021-Winter 2022 to manage our Gear Library inventory and lending. In an ideal world, I'd love to have SSO between MyTurn and The Mountaineers website, and to also have MyTurn data import into Salesforce so we can track lending against other member activity.

    1 vote

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  10. Show elevation gain and distance on search page for activities

    Might not be applicable for all activity types, but it would be really helpful to see some basic stats for hiking, backpacking, and scrambling without needing to click on each activity. "Difficulty" isn't consistent enough. Technical for scrambling would also be nice. It would also be very helpful to allow filtering by distance/elevation

    1 vote

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  11. Phone support for Elder members who do not use the internet

    I often hear this feedback but I don't think I've done a great job documenting it, so here goes.
    Today I spoke with 50 year member Diana Edgar and I thanked her and let her know her of recent lifetime membership.

    While we were speaking she shared how much she loved being a Mountaineer but she has felt so cut off lately because she doesn't know how she can participate when everything is online and she doesn't use email or a computer. She deeply wishes there was a way for her to sign up for activities that was easy for…

    1 vote

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  12. Expired Youth Forms Notification

    Youth forms expire every year. It would be super beneficial if there could be an email notification to families when the form(s) expire. Currently I have to go into every child's profile, check to see if their forms are current or expired, and then email each family that has a child with expired forms. This takes up a significant amount of time that I could be using to improve the curriculum and trips for our youth. Expired forms make it so the families can't sign up for trips; through observation, the families already have a hard enough time figuring out…

    1 vote

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  13. Add Merchandise Style, Color, and Size to Purchase Receipt

    Add the style, color, and size of a merchandise item on the purchase receipt so that the customer may verify they purchase the correct item, especially when they purchase more than one of a set of similar items.

    1 vote

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  14. Allow "Requested Info" field to be either required or optional during participant registration

    Add the option to either the "Requested Info" is required or optional when a participant register an activity, clinic or seminar. Currently this field is optional and participant can still register if this field is not filled up.
    This option should be applied where ever the "Requested Info" is available when the item is created or edited.

    1 vote

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  15. Sync Alerts & Notifications Preferences to Salesforce GH3230

    Sync Alerts & Notifications preferences to Salesforce so that we have added information on engagement and website feature use.

    1 vote

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  16. Sync Promo Code Data to Salesforce GH2966

    Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.

    1 vote

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  17. Display Initial Message for Course Tempalate Team Rosters GH2941

    For course template team rosters that have a slow initial load time, display the message, "Gathering roster data. This may take a up to a minute." until the roster data is displayed.

    1 vote

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  18. Update Website for Goolge "Remote Jobs" (Employment) GH2915

    To improve our listings on Google, add fields and markup needed for Google's "Remote Jobs" feature.

    1 vote

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  19. Participant Note Types

    Participant Note Types:

    Enhance participant notes capability so that users with the ability to add participant notes may select from a range of pre-determined “note types” (still to be determined, but could include “positive comment, future leader potential, conditioning issue, behavior issue, other comment”) when entering participant notes in addition to entering free text notes. Note types as well as free text become a part of a member’s profile.

    Filtering Note Types:

    Users with the ability to research participant notes are able to filter participant notes by the pre-determined note types. This allows activity leaders and committee leaders to quickly…

    1 vote

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  20. Add Clustering to Map Search GH2793

    WTA uses a cool cluster feature on their Hike Finder Map- this would allow us to show more of our listings on the zoomed out view. https://www.wta.org/go-outside/map

    1 vote

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