General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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Inclusion with senior/ adult members wanting to add kids as guest to family activities
When you go to try to select a "Guest Family" membership and already have a different type of membership you get the message:
"You are choosing to change your membership from Senior or Adult to Guest Family. Click OK to continue, or Cancel to keep your current membership type."
Could this be added to this message: "Please contact member services at info@mountaineers.org if you would like to include a family member as a guest and are not able to upgrade to a family
membership at this time. We may be able to assist you."This will support family in all…
1 voteWe updated the information on our "Join The Mountaineers" page to help with this.
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SSO and Salesforce integration for MyTurn gear library database
We'll be transitioning to MyTurn in Fall 2021-Winter 2022 to manage our Gear Library inventory and lending. In an ideal world, I'd love to have SSO between MyTurn and The Mountaineers website, and to also have MyTurn data import into Salesforce so we can track lending against other member activity.
1 vote -
Additional Positions for Committee Rosters
For Committee rosters people can be associated with one of a hard-coded list of positions and can be advertised as a public committee contact in that position. The way Mountaineers Committees are typically administered has changed over the last few years. We are proposing that the list of positions be extended to better support current common practices.
We propose adding the following positions:
Safety
Vice Chair
Chair Elect
Chair Emeritus"Safety" is meant to indicate the Safety Officer. Most Committees are now basing their Committee Charter on the Clubwide charter template, which specifies that the committee have a Safety Officer.…
5 votes -
Additional Roles for Course Rosters
For Course rosters people can be associated with one of a hard-coded list of roles and can be advertised as a public contact for the course in that role. We are proposing that the list of roles be extended to better support current common practices. Specifically, we propose adding the following roles:
Co-leader
Assistant Leader
Content ManagerThe Co-leader and Assistant Leader roles are self explanatory. Larger courses may want to show multiple leaders as public contacts but still be able to identify a single person as the primary leader.
The Content Manager is the person who manages registration and…
4 votes -
Show elevation gain and distance on search page for activities
Might not be applicable for all activity types, but it would be really helpful to see some basic stats for hiking, backpacking, and scrambling without needing to click on each activity. "Difficulty" isn't consistent enough. Technical for scrambling would also be nice. It would also be very helpful to allow filtering by distance/elevation
1 vote -
Phone support for Elder members who do not use the internet
I often hear this feedback but I don't think I've done a great job documenting it, so here goes.
Today I spoke with 50 year member Diana Edgar and I thanked her and let her know her of recent lifetime membership.While we were speaking she shared how much she loved being a Mountaineer but she has felt so cut off lately because she doesn't know how she can participate when everything is online and she doesn't use email or a computer. She deeply wishes there was a way for her to sign up for activities that was easy for…
1 vote -
Activity Feedback Chart Color Scheme
Feedback Color Coding. The colors used for a Great Trip (RED) to Terrible Trip (Green) seem backwards to me, and should be in reverse order to the way they are now. Red usually means there's something wrong and green usually means everything's great Go.
2 votes -
Lead Activity Again via "Single Activity Cloning" GH3234
To make it easier for leaders to schedule an activity that they've already led, add what is sort of a copy-and-paste/single clone feature and display on the Lead Activity Again button in the "Manage Activity" portlet.
This new "single clone" feature would:
- Create a copy of the activity
- Place it in the same folder as the activity being copied
- Increment it's URL as if it were made by staring with the route/place
- Run all of error and conflict checks
- Display the newly added/copied activity's edit form with any errors2 votes -
Develop Support for Non-English Script
Currently our website rosters and the mailings we send do not support non-English scripts. Our members would like for their names, written in their native languages, to display correctly.
More information from Super Volunteer Ananth Maniam:
When participants Sign up for my trip and on mailers sent to my home and when leaders email back to me. My contact name comes like below
Ananth Maniam (??????? ??????)This is because the (?????? ?????) are supposed to be my native script
Ananth Maniam (ஆனந்த் மணியம்)This feature sometime works when I print roster - It works, it doesn't work when participants…
11 votesWe would very much like to implement this, and right now technical constraints make it nearly impossible. Most platforms require its owners to choose a single language (keyboard layout), for which we were required to choose English for our website (which operates on a Plone Platform). Right now, in some places, non-English text is supported, but it varies and we do not have control. The biggest issue is when we export things to our Salesforce CRM, which translates everything as plain text and thus only accepts English characters. Until our platforms are updated more broadly to accept more than one keyboard, we’re stuck with using the U.S. English language/layout. In the meantime, we encourage you to use the Bio field in your profile to celebrate your culture, heritage, or history.
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Expired Youth Forms Notification
Youth forms expire every year. It would be super beneficial if there could be an email notification to families when the form(s) expire. Currently I have to go into every child's profile, check to see if their forms are current or expired, and then email each family that has a child with expired forms. This takes up a significant amount of time that I could be using to improve the curriculum and trips for our youth. Expired forms make it so the families can't sign up for trips; through observation, the families already have a hard enough time figuring out…
1 vote -
Add Merchandise Style, Color, and Size to Purchase Receipt
Add the style, color, and size of a merchandise item on the purchase receipt so that the customer may verify they purchase the correct item, especially when they purchase more than one of a set of similar items.
1 vote -
Multiple Blog Authors
Allowing for multiple blog authors would be a great way to recognize all volunteers who contribute to a piece.
2 votes -
Favorites: Flag interest on an activity
I would like to see a feature in the website to let me flag to myself that I am interested in signing up for an activity, that I can return to with a filter and decide whether to sign up or let it slip. Personally, I would not care if my interest flags were visible to others.
3 votes -
Give site admins permission to 'remove' people from rosters. GH3329
In order to prevent folks who have been canceled from moving back to the top of the wait list as a result of their original registration time (this happens in CHS often), allow staff to 'remove' the person from the roster. This will mean they receive a new registration time every time they move from 'canceled' to 'wait listed'.
2 votes -
Show member/nonmember status on rosters
For courses/events that generate income, it would be helpful to the committee leadership if we could tell if a registered person is a member or nonmember when we look at the detailed roster. The reason...fee structure is different and we can more easily figure out how much income was generated without having to have staff pull the info for us (when they are already very busy).
It would also be helpful for activity leaders to know who the guests are (so we can talk more about the Mountaineers/other committees and entice them to join).
3 votes -
Allow "Requested Info" field to be either required or optional during participant registration
Add the option to either the "Requested Info" is required or optional when a participant register an activity, clinic or seminar. Currently this field is optional and participant can still register if this field is not filled up.
This option should be applied where ever the "Requested Info" is available when the item is created or edited.1 vote -
Re-sync Failed Plone-Acumen Transactions GH2921
Add a "Re-sync to Acumen button to receipt pages to enable Mountaineers staff to re-sync a transaction to Acumen. With power outages, Acumen posting, and server maintenance, this will make it easier to get any missed orders to Acumen without having to enter them manually.
6 votes -
Sync Alerts & Notifications Preferences to Salesforce GH3230
Sync Alerts & Notifications preferences to Salesforce so that we have added information on engagement and website feature use.
1 vote -
Show past activities on a route
When looking at a route, you can see future activities as well as trip reports. I'd like to see a list of past activities, along with their completion status and leader name (whether they posted a trip report or not).
This would make it easier to contact past trip leaders to ask them about conditions, etc. as well as to get a sense of when people typically use the route.Thanks!
3 votes -
Allow Chaperone Registration for Youth Activities GH2876
For youth activates that are not part of a youth program, enable the ability for leaders to set a chaperone capacity and for chaperones to register.
9 votes
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