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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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80 results found

  1. Fade the badge image (but keep on profile) when a badge expires

    Instead of removing the badge image from someone's profile when their badge expires, it would be nice to fade the image ... this would show that the badge is no longer current, but it would also provide a better snapshot "history" of that person's past participation.

    2 votes

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  2. Emergency contact person - automated emails

    It might be nice when a trip happens (not a course or seminar, just a trip) that an automated email gets sent out to everyone's emergency contact person letting them know that they're going on a trip and what to do if they don't come home. If they don't live with each other, I bet nobody ever tells their emergency contact person they're going on a trip. I don't know what the official process is, but maybe the email could say "Sally Smith is going on a 1-day trip today with the Mountaineers, if they aren't home by noon tomorrow…

    2 votes

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    Low Priority  ·  1 comment  ·  Safety  ·  Admin →
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  3. Add tracking mechanism to members page for mileage and altitude gained on club trips for yearly totals-ie:100,000ft gained, etc.

    This would enhance club trip participation- esp among members that join groups like Meet Up and others. Would drive demand for more trips- esp hikes, hopefully driving more Leader participation as a result. It'd also be fun- great for bragging rights.

    2 votes

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    Low Priority  ·  5 comments  ·  Members  ·  Admin →
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  4. Add Waiver Expiration Date Column to Roster

    Add a column to the program committee roster (or individual course rosters) displaying the waiver expiration date. Today the FT Coordinators find out about expired waivers only when they are trying to add instructors to the activity. Instead, a column in the roster (main committee roster or individual course roster) will help them proactively act on the situation.

    I assume other programs and branches will also benefit from this column as the process for waiver verification is cumbersome! Happy to chat more if needed! Thanks!

    1 vote

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    0 comments  ·  Rosters  ·  Admin →
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  5. Add the concept of an "after hours" weekday activity, allow for filtering by that value

    Based on https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7486552-display-activity-start-time-next-to-date

    Many people work during the day. It would be useful if we could search for activities that are designed to be "after work".

    The original concept of filtering by start time was shot down in 2016, maybe this concept of a binary flag is more achievable?

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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  6. Phone Hyperlink

    Taking a phone call today from a member, they were frustrated that a when they viewed a phone number on mountaineers.org from their phone browser, they were not able to click on it and have it automatically call. They see this feature on other websites and would like to submit it for improvement for ours.

    1 vote

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  7. Add email alert for canceled activities

    Seems as if several outings I was interested in for this summer have been canceled including one I was going to register for today. It would be great if a message about cancellations could go out in the same fashion as announcements for new activities so we don't hold dates open on our calendars or make travel arrangements for events which aren't taking place.

    1 vote

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  8. Make it more clear that a member is under the age of 18

    I can't guarantee that any of my volunteer instructors are "youth qualified" so it should be more clear on a member's profile that they are under the age of 18.

    1 vote

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    Low Priority  ·  0 comments  ·  Rosters  ·  Admin →
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  9. Gift Memberships for Renewals

    Why are gift memberships restricted to new members? Every year I'm asked what I'd like for my birthday and Christmas. It would be delightful if my family members could renew my Mountaineers membership. I get the benefir of the Mountaineers and my family gets the benefit of giving it to me. That certainly beats another tie. I prefer gifts which are not "things". I have enough possessions already.

    1 vote

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    0 comments  ·  Members  ·  Admin →
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  10. Portrait Photo Orientation

    This is for the tech forum and website.

    Whenever I want to upload one of the awesome pictures from one of my outings, I am limited only to landscape view. For some reason, the website automatically flips it to landscape if I upload a portrait view.

    1 vote

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    Low Priority  ·  0 comments  ·  Events  ·  Admin →
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  11. Set focus to username field in login

    Please set the "focus" to the first field "username” on the login page. It's a niggly little thing to have to proactively click into the box to type in it on every login.

    1 vote

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    Low Priority  ·  1 comment  ·  Members  ·  Admin →
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  12. Improve badge display sort on course view

    I have a low priority website UI feature request. For courses which award multiple badges to graduates, it would be nice if the list of badges were sorted nicer. One sort method could be "Course badges first then Skill badges, and within those by alphabetical". Here's the 2020 Seattle Basic course as an example of messy badges...
    https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-climbing-committee/course-templates/alpine-climbing-courses/basic-alpine-climbing-course/basic-alpine-climbing-course-seattle-2020

    thanks!

    1 vote

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  13. Adding a "Related Items" section for additional information on Book product page GH3074

    Add a new tab alongside "Description" "Video" and "Reviews" for related items, especially blogs.

    The idea is to present complementary content when the product page is the landing page, esp. considering the % of our page sessions are from New Users.

    Aside from links to our blog, other items could be downloads, related events* -- it's also why I don't want to just call this tab "Blogs," as it doesn't necessarily reflect the full scope.

    *Though personally, I think this should be its own tab, and would be pulled automatically from Author Events calendar.

    I thought about just linking whatever…

    1 vote

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    Low Priority  ·  1 comment  ·  Books  ·  Admin →
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  14. Simple and Effective Feedback Surveys & Incident Reports

    (1) Keep it simple and quick to attract more feedback.
    (2) For instance, we could have multi-choice or single-choice questions on page 1 (change it to cover a bigger picture than we do already) and have a conditional page if people wish to add more comments/improvements if they wish to.
    (3) Separate the near-miss report and incident report. They serve different purposed and requires attention and follow-up on a different scale.

    These are my thoughts; hope we can achieve to bring more feedback from participants by making it easy and quick. And also, by creating open culture to encourage near…

    1 vote

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    Hi KD,

    Thanks for the suggestions. We completely agree with “keeping things simple.”

    Although your suggestion for our feedback page may be conceptually simpler, it is quite complicated to implement and we have several other needs for our feedback system, http://feedback.mountaineers.org/forums/273688-general-feedback?category_id=358780. Feel free to review and vote or comment on any of these.

    Separating near miss reporting from full incident reports is a good idea that our Safety Committee needs to evaluate. We recommend merging it with Create More Robust Safety Committee Data Analysis, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7002958-create-more-robust-safety-committee-data-analysis. Please let us know if that is ok with you and we’ll do that. It can also be a separate idea. If you prefer, please feel free to add a new idea for this.

  15. Add "Applied" as a Registration Status Option GH2950

    Add a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following years…

    1 vote

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  16. Improve Layout of Bottom Portlets GH2806

    When we have more than three bottom portlets, their layout arrangement goes "bonkers." We'd like to arrangements to work like those in the attached example.

    1 vote

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  17. Update Gift Memberships Pricing Portlets GH2926

    Update portlet text for Gift Memberships to show new price. Right now on the gift membership page and on the next page it shows the original price for memberships, not the discounted gift price, and it should probably show the regular price crossed out with the gift price in red. So for the holidays (December) it will be 25% off, and for any time earlier it will be 15% off.

    1 vote

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  18. Add an "Adventure Speakers & Films" Button ~WebsiteContent

    Add an "Adventure Speakers & Films" button to the Course & Activity buttons we use on our branch pages.

    1 vote

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  19. Table of badge dates

    On the "My Activities" page there's a "Review Participation Notes" blue button. When I click on that and scroll all the way to the bottom it shows when my badges were added and when they expire. This table of dates is super handy, but having it located here is really klunky.

    It seems like all this badge date info should be at the bottom of the "My Profile" page. It would also be nice to list along with the Expire date if it has expired but it's still in the grace period.

    I know you already added a date tooltips…

    1 vote

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    Low Priority  ·  1 comment  ·  Members  ·  Admin →
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  20. Prevent Recursion & Cycles in Bundled Lodge Stays GH2272

    [Kevin] A bundled night has a "qualifying purchase" and an "add-on".

    You should not be able to chain bundled nights together. This is pretty easy to fix: If a relationship exists, show it on both. The relationship should only be editable from the add-on item, and should be displayed in a read-only manner on the qualifying purchaser.

    Friday 1/6 (editable) -> Saturday1/7 (read-only)
    Saturday1/7 -> Friday 1/14 <--- not allowed, b/c Saturday 1/7 has a relationship already
    Friday 1/14 -> Friday 1/6 <---- not allowed, b/c Friday 1/6 has a relationship already

    [Jeff} There are probably two parts to this:

    1 vote

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    Low Priority  ·  0 comments  ·  Lodges  ·  Admin →
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