General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.


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  1. Limiting amount of text for "Featured Authors" on the homepage GH2795

    On the books homepage (https://www.mountaineers.org/books), some authors will have a lot more text show up on the "Feature Authors" portlet. Can we limit that to only display a maximum of 10 lines (or whatever looks the nicest), perhaps with a "Read More" link to expand the text if needed

    3 votes

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    Medium Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  2. Books Home Page: Social Media Feed SD633

    As a site visitor show me a Mountaineers Books social media feed on the home page so that I may keep up with the latest news from Mountaineers Books.

    3 votes

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    Medium Priority  ·  1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  3. Promo Codes: Offer Discount for Books Added via a Registration Process SD425

    As a person registering for a course, course activity, trip activity or an event, give me a discount on any of the books that I added to my shopping cart from the book page shown at the end of the registration process. When I'm viewing the recommended books page, during checkout it will show me the amount of discount I'll receive.

    If I have a member promo code in the same cart, whichever promo code is greater will apply (the better deal). This book promo code will apply even if I register for the course at a different time.

    3 votes

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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  4. Use different formatting for book title and subtitle in search GH2782

    It is really messy looking at book titles in their search results view that have subtitles because its all the same big font.

    3 votes

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    Medium Priority  ·  1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make it possible to add merchandise when renewing or buying a membership or gift membership GH2754

    It'd be neat to be able to buy a mountaineers hat or pint glass when joining and/or buying a gift membership for someone.

    You might also like section should show up on Join the Mountaineers page in addition to showing on the shopping cart.

    Similar set up for gift memberships

    3 votes

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    Medium Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Requested Info field to Courses GH2756

    Add an additional field on courses that prompts students to provide info when signing up for a course. For summer camps this can allow us to collect T-shirt size or could be used for questions about kayak rentals for kayak students etc.

    3 votes

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    Medium Priority  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow changing quantities for refunds GH1847

    Right now its hard to do refund for purchases with quantity greater than 1. Now that we are selling merch we need to fix this functionality

    3 votes

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    Medium Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  8. Activity Seach Option: Meet Prerequisites SD640

    Have an option to filter out activities you are not eligible. For example, I am a glacier travel graduate who can do certain climbs, but not all. It would be neat if I could filter out the activities that I do not have the proper badge for!

    3 votes

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    Medium Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes

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    Medium Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. Phone Number Validation

    I noticed in one of my activities that a member put their e-mail in the phone number field. This should not be allowed. Phone numbers should require validation to ensure that they satisfy the expected format.

    2 votes

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  11. Lead Activity Again via "Single Activity Cloning" GH3234

    To make it easier for leaders to schedule an activity that they've already led, add what is sort of a copy-and-paste/single clone feature and display on the Lead Activity Again button in the "Manage Activity" portlet.

    This new "single clone" feature would:
    - Create a copy of the activity
    - Place it in the same folder as the activity being copied
    - Increment it's URL as if it were made by staring with the route/place
    - Run all of error and conflict checks
    - Display the newly added/copied activity's edit form with any errors

    2 votes

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    Medium Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  12. Multiple Blog Authors

    Allowing for multiple blog authors would be a great way to recognize all volunteers who contribute to a piece.

    2 votes

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    Medium Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  13. Give site admins permission to 'remove' people from rosters. GH3329

    In order to prevent folks who have been canceled from moving back to the top of the wait list as a result of their original registration time (this happens in CHS often), allow staff to 'remove' the person from the roster. This will mean they receive a new registration time every time they move from 'canceled' to 'wait listed'.

    2 votes

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    Medium Priority  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  14. Use Only the Imprint Field for Books GH2942

    When importing books, use only the "Imprint" field from the Product Marketing object in Acumen. It appears that we are combing the Publisher and Imprint fields to make "Publisher/Print" and it's looking a bit messy:

    2 votes

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    Medium Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  15. Branch admins should be able to schedule an activity for any of their committee's leaders SD643

    NOTES:

    This is important for people who want to help with admin on the website but don't want to be on every single committee roster when they aren't actually doing much work regularly for that committee.

    Needs to work for scheduling, trips, clinics & seminars, and course activities.

    2 votes

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    Medium Priority  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  16. Promo Codes: Discounts that trigger when someone fulfills a requirement SD521

    As a site visitor let me use a promo code to get a discount that applies when I hit certain prerequisites. For example, spend $100 get a 20% discount, or buy 6 books get free shipping.

    2 votes

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  17. Promo Codes: Buy One Get One Free SD334

    As a site visitor allow me to use a promo code to purchase one item and receive another of equal or lesser value for free.

    2 votes

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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make better season pass functionality for lodges

    Allow me to enter a season pass code for each person I am registering and pay for those who don't have season passes in the same transaction.

    2 votes

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    Medium Priority  ·  2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  19. Show Events in a Course's "Course Requirements" Tab GH2827

    We often have graduation celebrations at the end of a course. These are just events to which the committee, leaders, instructors, students, graduates and former graduates are invited to attend. It would be great if they could be RSVP-style events that appear in the course's "Course Requirements" tab. That would save having to "double list" by listing an activity that is really not needed an would also need to be closed.

    Implementation Note: Add a field to the Event add/edit form to choose one or more Course Templates to list the event on courses within that template and where the…

    2 votes

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    Medium Priority  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add ability to add end date to monthly donations GH2761

    Make it possible to set up monthly donation for a specific time period. Ideally be able to be put in an amount with an expiration date. We had a number of donors at the breakfast who were interested in giving say $250 but wanted it in $50 increments for 5 months.

    2 votes

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    Medium Priority  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
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