When an activity is pushed to a future date make sure feedback emails also update to the future date GH2281
Right now if a climb is scheduled for May 1 and you have to move it to May 8 because of weather the feedback email is still sent out on May 2, the day after the original start date.6 votes
Completed Aug 2020.
All of our courses, events and activities have feedback forms but if you have a specific form you'd like to send to your participants we can make a change on the backend in salesforce. Unfortunately when we do this the field shows up differently on Events, Activities and Courses. We'd like it to be the same and clarify whether no feedback is collected or whether its being collected via salesforce/other (usually a link to survey gizmo).2 votes
Completed Nov 2020.
We added a “Skip sending feedback requests?” to Activities, Courses, Events, and Lodge Stays in Salesforce, the platform used to send these requests, so that staff may suppress sending the email request for feedback. Participants may still complete the feedback survey associate with the activity, course, event, or lodge stay if desired. A request for a survey from another platform like Alchemer (formerly SurveyGizmo) may be sent to participants.
We also added an “Is this a meeting?” checkbox to the event edit form on the website. Anyone you may add or edit an event can check this box. If this box is checked, the email request for feedback will not be sent, but participant may leave feedback from the event page or their My Activities page.
- Don't see your idea?