General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Make Header Only Toggle Between Publishing/Programs on Click

    With the most recent 3.1 update to mountaineers.org, the header changed so that it's "responsive" when you mouseover either "The Mountaineers" or "Mountaineers Books". In the past, you had to click on one to toggle, and now the header menu will change if you mouseover (either on purpose or on accident).

    As a super-user, this is frustrating because I often end up in the wrong environment on accident then have to revisit the header to get back to the proper menu items.

    Please change it back to swap only on clicks.

    9 votes
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    In Review  ·  12 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Pronoun field to rosters and profiles

    We not only want people to be comfortable being themselves, but also to be celebrated for their identities and what makes them unique. In addition, we try to build a culture where we don’t make assumptions or pass judgment on each other. So if a person chooses to tell you their pronouns (in their profile or otherwise), they are simply letting you know how you can refer to them, without you having to make any assumptions.

    9 votes
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    2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    In Review  ·  Tess Wendel responded

    Do people want pronouns simply showing up to leaders as data on a roster or is this something you’d like to appear on the profile or both. And if you want to appear on profile or public view of rosters please indicate where specifically. Thanks in advance for your helpful advice in the comments below.

  3. Improve Roster Functionality: Track Mentored Leaders

    How to show mentored leaders on trip (perhaps leave as is but automatically make anyone whose role is co-leader or mentored leader and admin and add "show as contact" checkbox. How to show on committee roster. Probably Leader box checked with mentored leader note and a "short" expiration date. Also add survey aimed at trips with mentored leader (show this feedback to primary leader, co leader and mentored leader)

    7 votes
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    3 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  4. Committee roster updates based on activity level

    One of the things were trying to do right now is clean up the roster, lots of old info there. Any chance those can be self updating fields? For example the scramble standard says leaders have to do at least one trip every 2 years. Something similar could work for instructors too.

    5 votes
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    5 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →

    Once we have implemented “View/download badges of all the people on a committee roster and add filters SD417/SD597” (this includes the “last activity led” feature) we’ll see it that is enough or if we want the more sophisticated automation described here.

  5. Add Feedback Info and Link to Committee Roster

    On the committee roster add two columns under the one header called "Feedback" that is visible to admins only. The two columns are (1) the average of the feedback from the first two questions of all the surveys submitted for the leader and (2) a link to view the leader's My Feedback page. This should help committee administrators determine "at a glance" their committee's top leaders and those leaders that may need help improving.

    3 votes
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    In Review  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fix Required Input Needed error on roster GHtbd

    When you are trying to add someone to the roster it often spits back a "Required Input Needed" error even when you have entered someone's name or email correctly. Fortunately you can just hit Save and override error message but its confusing for new leaders.

    2 votes
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    In Review  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  7. Connect Senior Household Memberships

    Add functionality to connect Senior households memberships where both people in the household can switch between accounts, just like Family accounts.

    2 votes
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    In Review  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  8. Comma delimited roster email address copy

    Under "copy email addresses" in the roster, could we also have two separate ones, comma delimited and semi-colon delimited?

    1 vote
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    In Review  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  9. Create funtionality that allows the use of course pages to assign badges to students opting for the modular route w/ other system org wide

    As courses create a modularized option (such as Basic Alpine), and where course and committee leaders use course pages as a way to easily assign badges to students that complete all of the requirements, a way to catch or exclude repeated rosters and data points across all of our systems and for the organization as a whole is needed.

    Course leaders have requested the use of course pages as a way to more easily and efficiently assign badges themselves instead of the need to pass off to staff. However, this could create duplicate data points in our integrated software services…

    1 vote
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    0 comments  ·  Courses  ·  Flag idea as inappropriate…  ·  Admin →
  10. Updating the "Reviews" tab

    Under a product page (let’s say: https://www.mountaineers.org/books/books/explore-europe-on-foot-your-complete-guide-to-planning-a-cultural-hiking-adventure) there’s the “Review” tab that we are currently pulling from Goodreads. We are wondering how difficult it would be to have it pull from Acumen instead, where we've been adding Reviews into Acumen: Prod Marketing -> Descriptive -> Review

    Also, we want to keep the star rating from Goodreads. Can those two elements be independent of each other?

    Thanks much!

    1 vote
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    In Review  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  11. Salesforce opportunity automation

    I was dreaming about how to improve tracking donor communications and acknowledgements and came up with an idea.

    From a salesforce opportunity I would love to have the option to initiate acknowledgment and thank you communications directly from Salesforce. They come in two forms:

    1. Generating a thank you email to the donor directly from salesforce based off of a selected template (selected based on gift) with the ability to customize before sending. It is something I'm doing for almost every gift and it would be nice if this email was already linked to the donor and the opportunity as…

    1 vote
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    In Review  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow summary text to wrap around the photo on the front page of a listing

    Currently it often happens that some of the text of the summary for an event or seminar listing ends up covered by the photo. Can we make it possible for the text to wrap around the photo? It's very frustrating to have to go back and forth and tweak the summary text so that it isn't covered by the photo!

    1 vote
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    In Review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Highlight # of activities led / courses instructed in volunteer leader/instructor profiles

    "Game-ify" volunteer leader & instructor trips led & courses taught to encourage them to list more trips and volunteer more often as instructors.

    Update volunteer profiles so that a “star appears” around their profile picture for each trip they lead or for each time they participate as an instructor / leader in a field trip. When X number of stars have appeared then volunteers receive some sort of recognition, to be determined, . . . for example, . . .
    a. X stars – a Mountaineers Books coupon or a Starbucks card accompanied by a form thank you note (and…

    1 vote
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    2 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
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