General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.


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  1. Update Gift Memberships Pricing Portlets GH2926

    Update portlet text for Gift Memberships to show new price. Right now on the gift membership page and on the next page it shows the original price for memberships, not the discounted gift price, and it should probably show the regular price crossed out with the gift price in red. So for the holidays (December) it will be 25% off, and for any time earlier it will be 15% off.

    1 vote
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    Low Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. Emergency contact person - automated emails

    It might be nice when a trip happens (not a course or seminar, just a trip) that an automated email gets sent out to everyone's emergency contact person letting them know that they're going on a trip and what to do if they don't come home. If they don't live with each other, I bet nobody ever tells their emergency contact person they're going on a trip. I don't know what the official process is, but maybe the email could say "Sally Smith is going on a 1-day trip today with the Mountaineers, if they aren't home by noon tomorrow…

    1 vote
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    Low Priority  ·  1 comment  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add an "Adventure Speakers & Films" Button ~WebsiteContent

    Add an "Adventure Speakers & Films" button to the Course & Activity buttons we use on our branch pages.

    1 vote
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    Low Priority  ·  0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  4. When a leader sets a trip to 'private' status, turn off visibility to leaders

    Sometimes a committee administrator has time to create multiple listings in advance on behalf of leaders but doesn't want them to be visible to anyone until the trip opens for registration, so they set them to 'private' for a few days or weeks. Particularly the case for Global Adventures but also for some course field trips. However right now all listings are visible to any leader even when marked private. The whole point of marking something private is so that no one gets the advantage of advance visibility for that activity. Can we make any 'private' status activity be invisible…

    1 vote
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Low Priority  ·  Jeff Bowman responded

    We allow leaders to see private activities because they need to see all activities at a given route/place to prevent multiple groups going to the same place. This obviously applies mostly to global adventures and we understand the need to have limited visibility but it’s hard to justify the resources needed for development for a specific activity committee at this time.

  5. Table of badge dates

    On the "My Activities" page there's a "Review Participation Notes" blue button. When I click on that and scroll all the way to the bottom it shows when my badges were added and when they expire. This table of dates is super handy, but having it located here is really klunky.

    It seems like all this badge date info should be at the bottom of the "My Profile" page. It would also be nice to list along with the Expire date if it has expired but it's still in the grace period.

    I know you already added a date tooltips…

    1 vote
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    Low Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  6. Prevent Recursion & Cycles in Bundled Lodge Stays GH2272

    [Kevin] A bundled night has a "qualifying purchase" and an "add-on".

    You should not be able to chain bundled nights together. This is pretty easy to fix: If a relationship exists, show it on both. The relationship should only be editable from the add-on item, and should be displayed in a read-only manner on the qualifying purchaser.

    Friday 1/6 (editable) -> Saturday1/7 (read-only)
    Saturday1/7 -> Friday 1/14 <--- not allowed, b/c Saturday 1/7 has a relationship already
    Friday 1/14 -> Friday 1/6 <---- not allowed, b/c Friday 1/6 has a relationship already

    [Jeff} There are probably two parts to this:

    1 vote
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    Low Priority  ·  0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  7. Improve Collection Portlet for Main Content Area Below the Title GH2263

    Improve the display of a collection portlet that can be display in the main content area of a page just below the title, image and summary. The portlet would continue to be configuration as it is but the display would span the entire page if there is only one (50/50 if there are two and 33/33/33 if there are three. Currently it spans only 33% of the width in all cases.

    This would allow our outdoor centers and other committees to elevate their blog content if they wish See attached a example.

    1 vote
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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  8. Disconnect the <Enter> key from Submit on the Routes & Placed Edit Form

    Disconnect the <Enter> key from the "Submit" button on the Routes & Places edit form. It is a big form with lots of things to be filled in and lots of causes for pressing <Enter> before one is ready. On the other hand, one is still able to edit afterwards so accidental submission was not a big problem.

    1 vote
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    Low Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  9. Larger profile pictures

    Our community is stronger when we connect with one another and when other members can learn more about you. So while we’re at it, how about allowing larger views of members’ profile photos? I was delighted when the member profile feature was added to the web site, enabling me to see who I’m going on a trip with; but what’s with the microscopic space allotted to the profile photo? I have a 34-inch monitor, yet members’ photos show up in a tiny 2-inch circle and I have to peer closely at the screen to make out any facial features. The…

    1 vote
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    Low Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. "Post a new idea..." confusion

    I found the "Post a new idea..." link on this page (on the right, under "General Feedback") to be confusing. I expect a link to take me to a new page, but actually it was a no-op. I would suggest just eliminate that link.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Low Priority  ·  Jeff Bowman responded

    This is an issue with UserVoice that we have pointed out ti them. If you need help adding a feedback idea or need support, please contact us at info@mountaineers.org or 206-521-6000.

  11. Include full names in email address lists

    When I get the list of email addresses for my activity, I would prefer to have the list include everyone's full name. For example, instead of
    person@gmail.com, person2@hotmail.com
    I would prefer to see
    "first last" <person@gmail.com>, "first2 last2" <person2@hotmail.com>
    Then I would have human-friendly names in my emails.

    1 vote
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    Low Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  12. Online outdoor resume

    I think that breaking down the various skills our courses teach is important and reiterate my support for "skill badges" that is already an idea in this system. However, I see benefit in creating a template that is populated with the skills a member has earned that takes the form of an outdoor resume people could download and modify. This could promote our efforts to make the burgeoning multi-billion-dollar outdoor industry accessible to the youth we serve (as well as help our members who are sick and tired of their current jobs and would love to make a career transition).…

    1 vote
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    Low Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add the Ability to Filter Activity Listing by Sponsoring Committee

    Currently the activity listing can only be filtered by activity type and branch, but not by the sponsoring committee. In most cases this isn't a problem because the committee is the same as the activity type, but there are a few "community" committees, Retired Rovers, 20-30s Somethings, Singles. With the current system trips sponsored by these committees are basically impossible to find. The audience filters would work great for this, except that any trip can pick any of them, so most trips pick more than one.

    Can we either have:
    1) A way to filter the activity results by the…

    1 vote
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    Low Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  14. Improve search functionality in the Add Person to Roster field

    Improve the search capabilities of the lookup field when you are using the "Add Person to Roster" field. Let’s say I’m looking at an activity and I want to add a person to the roster. I click the Roster option near the top of the window then click the button to add a person. A data entry form then appears. When I click in the name window the options for what I can type are extremely limited. If I type the name of a person the way they themselves have told me it is spelled, very often there is no…

    1 vote
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    Low Priority  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add "Slider Images" to Branch Home Pages SD385

    Allow branch admins to add images to their branch 's page that will be "slider images" similar to the main mountaineers.org home page. They will be images only (no special text, boxes or links).

    Some thought this was part of the branch home page design, but that was not perfectly clear in specification.

    1 vote
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    Low Priority  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make Mountaineers e-newsletters come from different email than activity emails

    It's helpful for me to be able to sort through activity related emails separately than e-newsletters. Maybe make these come through as activities@mountaineers.org versus info@mountaineers.org

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Low Priority  ·  Jeff Bowman responded

    We discussed and determined that our current infrastructure is best with just one address for our email newsletters, confirmations and notifications.

  17. Bookmarking a place in the activities list SD387

    When I’m scrolling through the Activities and something catches my eye, I’ll open it to check out the details. After reading it and deciding to continue, I click the browser back button or the back to activities arrow. Either way it takes me back to the TOP of the activities page even if I had been at the bottom. I have to scroll back down to where I was – if I remember where that was – to continue where I left off. There should be a way to return to where you left off without all the backtracking. Is…

    1 vote
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    1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  18. Donate via a foundation online

    Donors whose funds come from a foundation cannot donate online with the current system, they have to mail a check via their foundation. One new donor requested that The Mountaineers look into a way to contribute foundation funds online.

    1 vote
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    Low Priority  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  19. Don't Show "Waitlist Warning" Message for an Activity in the Past GH2823

    To improve the activity closing process (activity end date is in the past), don't show the message, "registration has closed- please check your waitlist," when editing a roster record.

    0 votes
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    Low Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  20. Utilize Gallery View for Images on Routes & Places GH2825

    Like we have for our book and merchandise detail pages, use a main image display ans thumbnails below for the route/place images(s) displayed at the upper right of each route/place.

    0 votes
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    Low Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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