General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Customized Email thanks for Books inventory versus Courses/Activities/Lodges SDtbd

    It'd be great if you only bought a book through the website that the email receipt references the most relevant email.

    1 vote
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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow Members on Waitlist to sign up for Additional Outings.

    The system currently does not allow members to sign up for more than one outing. If you are on a waitlist, particularly if you are third or more on that list, I think the system should allow you to also sign up for another trip as backup. It seems unfair to force members to give up a potential spot on their preferred trip only to confirm on less preferred trip simply because of the system. Thank you.

    17 votes
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    Low Priority  ·  9 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  3. Develop functionality for Activity Programs and Outings/Combos SD154/GH1639

    This is functionality would be much like what we have for courses and would be for activity programs like Explorers and Venturing Crew, activity outings like Yosemite Climbing and "combo" activities like Hike & Stewardship and Cathedral Rock & Mount Daniel. We need to be able to group a few activities under one "umbrella" Outing and use a "manage registration" style feature to register for them and the Outing as a whole like we do for courses.

    12 votes
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    5 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We added an “exclude participants from date conflict check” checkbox to activities to hold us until we can get to Activity Program and Outings. This is a staff only option, because for most activities we need a conflict check so that members and guests do NOT overbook themselves.

    If you need this, please send an email with a link to the activity for which you need ti to info@mountaineers.org.

  4. Fix Required Input Needed error on roster GHtbd

    When you are trying to add someone to the roster it often spits back a "Required Input Needed" error even when you have entered someone's name or email correctly. Fortunately you can just hit Save and override error message but its confusing for new leaders.

    2 votes
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    2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  5. 4 votes
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    Low Priority  ·  1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  6. Change Kitsap Branch Name to Peninsula Branch GH2736 SDtbd

    Long time members of the branch did not think Kitsap captured the true nature of the branch's membership, so voted to rename to Peninsula branch. I expect some increase in membership from the Olympic Peninsula, where more people will feel like this is "their" branch. I do not think this will be significant in the overall scale of membership, of which Kitsap is a small part.

    5 votes
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    Low Priority  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  7. Separate Site Search Results for Images SD644

    In the site search, place all search results except images in one "tab" and images in another.

    We also have a lot of folders, especially ones titled, "Images" and "Resources," so we may want to have "tab" for folders too or rank them low in search results.

    This will help rank more important items higher in the search (e.g. a person's profile page above their profile image).

    4 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fade the badge image (but keep on profile) when a badge expires

    Instead of removing the badge image from someone's profile when their badge expires, it would be nice to fade the image ... this would show that the badge is no longer current, but it would also provide a better snapshot "history" of that person's past participation.

    2 votes
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    Low Priority  ·  2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  9. Upload incident data into salesforce

    Connecting incident reports to flow into Salesforce would allow us to use reports and dashboards to identify trends in more robust ways. Is this possible for the future?

    1 vote
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    Low Priority  ·  1 comment  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  10. Emergency contact person - automated emails

    It might be nice when a trip happens (not a course or seminar, just a trip) that an automated email gets sent out to everyone's emergency contact person letting them know that they're going on a trip and what to do if they don't come home. If they don't live with each other, I bet nobody ever tells their emergency contact person they're going on a trip. I don't know what the official process is, but maybe the email could say "Sally Smith is going on a 1-day trip today with the Mountaineers, if they aren't home by noon tomorrow…

    1 vote
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    Low Priority  ·  1 comment  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  11. practice sessions

    In order to accommodate activities that are not trips and not instructional in nature, we would like to create a category called "practice sessions" that function exactly like clinics. Currently, these would be used to house pool practice sessions (currently listed as clinics) and open climb nights (currently listed as events and therefore we aren't requiring online waivers or QYL for youth to come). We (Sara, Becca, Tess) think that this could potentially require very little development and have a positive impact across the organization. I'm happy to chat more about it!

    3 votes
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  12. "Suggested Alternate Activities" when Registering for the Waitlist

    It would be great if we could have "suggested alternate activities" pop-up when someone registers for the waitlist on an activity. This might look like the page that shows of recommended books. Alternate activities would be of similar difficulty, they would have availability, and they would be open or upcoming. The hope would be to try to get folks off our waitlist and into activities with availability.

    2 votes
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    2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add an "Adventure Speakers & Films" Button

    Add an "Adventure Speakers & Films" button to the Course & Activity buttons we use on our branch pages.

    1 vote
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    Low Priority  ·  0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  14. Show "Late Cancellation" as a Participant Result

    Show "Late Cancellation" as a status on the Participant Result, if participant cancels after registration is closed. This would be an additional option to Cancelled and No Show, which already exist. No changes to existing, automated emails.

    4 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Low Priority  ·  Tess Wendel responded

    We have a number of mechanisms in place to help people understand the impact of cancellations and no- shows. This includes our automated emails and participation notes for people on trips.

    We are concerned that this status will lead to leaders blacklisting participants from trips and think that instead the focus needs to be on better new member orientation about our activities.

  15. Add Global Adventures Waiver to GA registration process

    Make it so global adventure participants are prompted to fill out the global adventures waiver form when registering for the activity

    1 vote
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    Low Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  16. Table of badge dates

    On the "My Activities" page there's a "Review Participation Notes" blue button. When I click on that and scroll all the way to the bottom it shows when my badges were added and when they expire. This table of dates is super handy, but having it located here is really klunky.

    It seems like all this badge date info should be at the bottom of the "My Profile" page. It would also be nice to list along with the Expire date if it has expired but it's still in the grace period.

    I know you already added a date tooltips…

    1 vote
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    Low Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  17. Lodge Reservation Dietary Notes Improvement

    The following is from Mary Ann Cameron, a life time member of the Mountaineers. She works at Rick Steve's Europe Through the Back Door. Rich Steve's had a lot of trouble meeting the diets of their tour members so they now ask only for medical dietary restrictions. This substantially reduced their problems and they have had minimal complaints. In the paperwork you fill out when you sign up for one of his tours the only question pertaining to diet is: “

    MEDICAL DIETARY RESTRICTIONS (things that will make you ill).

    If Rick Steves can send 20,000 tourists each year to…

    4 votes
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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  18. Prevent Recursion & Cycles in Bundles Lodge Stays GH2272

    [Kevin] A bundled night has a "qualifying purchase" and an "add-on".
    You should not be able to chain bundled nights together. This is pretty easy to fix: If a relationship exists, show it on both. The relationship should only be editable from the add-on item, and should be displayed in a read-only manner on the qualifying purchaser.

    Friday 1/6 (editable) -> Saturday1/7 (read-only)
    Saturday1/7 -> Friday 1/14 <--- not allowed, b/c Saturday 1/7 has a relationship already
    Friday 1/14 -> Friday 1/6 <---- not allowed, b/c Friday 1/6 has a relationship already

    [Jeff} There are probably two parts to this:

    1 vote
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    Low Priority  ·  0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve Collection Portlet for Main Content Area Below the Title GH2263

    Improve the display of a collection portlet that can be display in the main content area of a page just below the title, image and summary. The portlet would continue to be configuration as it is but the display would span the entire page if there is only one (50/50 if there are two and 33/33/33 if there are three. Currently it spans only 33% of the width in all cases.

    This would allow our outdoor centers and other committees to elevate their blog content if they wish See attached a example.

    1 vote
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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  20. Disconnect the <Enter> key from Submit on the Routes & Placed Edit Form

    Disconnect the <Enter> key from the "Submit" button on the Routes & Places edit form. It is a big form with lots of things to be filled in and lots of causes for pressing <Enter> before one is ready. On the other hand, one is still able to edit afterwards so accidental submission was not a big problem.

    1 vote
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    Low Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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