General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.


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  1. Selecting from the Dropdown

    When you select from the search/suggestions box ("You May Also Like" section, for instance), it jumps around and makes it hard to select with precision.

    For example, as admin when I try to create a discount code and I need to add multiple items with the keyword "mountain", it is next to impossible to scroll and pick a tile that is in-between transitions.

    Another example is "Recommended Reading" on many of our content types.

    1 vote
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    Medium Priority  ·  2 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  2. Branch admins should be able to schedule an activity for any of their committee's leaders SD643

    NOTES:

    This is important for people who want to help with admin on the website but don't want to be on every single committee roster when they aren't actually doing much work regularly for that committee.

    Needs to work for scheduling, trips, clinics & seminars, and course activities.

    2 votes
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    Medium Priority  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  3. Promo Codes: Discounts that trigger when someone fulfills a requirement SD521

    As a site visitor let me use a promo code to get a discount that applies when I hit certain prerequisites. For example, spend $100 get a 20% discount, or buy 6 books get free shipping.

    2 votes
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  4. Promo Codes: Buy One Get One Free SD334

    As a site visitor allow me to use a promo code to purchase one item and receive another of equal or lesser value for free.

    2 votes
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Clustering to Map Search GH2793

    WTA uses a cool cluster feature on their Hike Finder Map- this would allow us to show more of our listings on the zoomed out view. https://www.wta.org/go-outside/map

    1 vote
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    Medium Priority  ·  0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make it possible to add merchandise when renewing or buying a membership or gift membership GH2754

    It'd be neat to be able to buy a mountaineers hat or pint glass when joining and/or buying a gift membership for someone.

    You might also like section should show up on Join the Mountaineers page in addition to showing on the shopping cart.

    Similar set up for gift memberships

    3 votes
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    Medium Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Additional Price/Age Options for Lodge Stays SD666

    Add additional age groups for different lodge pricing. Some lodges allow younger members others don't and Meany previously had toddler pricing.

    1 vote
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    Medium Priority  ·  3 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add Requested Info field to Courses GH2756

    Add an additional field on courses that prompts students to provide info when signing up for a course. For summer camps this can allow us to collect T-shirt size or could be used for questions about kayak rentals for kayak students etc.

    3 votes
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    Medium Priority  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  9. Create "Trip Reporter" Badge ~WebsiteContent

    What if we created a “Trip Reporter” badge (or some such name) to award to folks who leave 5+ trip reports a year? This would encourage more people to leave trip reports, and help with our goals to gamify membership engagement.

    Here's a good trip reporter example: https://www.mountaineers.org/members/dave-morgan/trip-reports

    1 vote
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    Medium Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. Hide Payment Pending from Add to Roster Dialog Box GH2755

    Make it so Payment Pending is not a status available for leaders/admins to choose from the Add person to roster dialogue box. Offered is the status that should be used to hold a slot for someone in a course and allows them to process payment. Payment Pending is the quick status that someone goes into when they have 15 minutes to process course and acitivty and lodge registrations in their shopping carts.

    2 votes
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    Medium Priority  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add activity templates to accomodate seasonal variations for climbing

    When we transition to skill badges as pre-requisites for trips I'd like to be able to modify the default pre-req badges on the activity I list depending on the season. For example if I lead a trip to the tooth in June I want it to have all of the regular basic alpine skills like snow travel, belay etc but in August I want to be able to remove the snow travel skill pre-requisite or have a template that brings up a different set of requirements.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Medium Priority  ·  Jeff Bowman responded

    This will require committee buy-in, update of our activity standards, and adequate explanation so leaders an participants understand them.

  12. An optional listing of activities by sign-up closing date would be useful.

    Greetings, I am looking at the webpage listing of backpacking trips
    https://www.mountaineers.org/explore/activities#c4=Backpacking&_authenticator=85ed85bf9f9b5b690f54ae2e41091ad49b0b5563
    and there are trips that commence several weeks from now that have sign-ups closing this week. I suspect that these trips will be undersubscribed because people don't scroll down far enough. If the trips could optionally be listed by sign-up closure, that would help these trips to get more attention. Thank you!

    2 votes
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    Medium Priority  ·  5 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  13. Show Events in a Course's "Course Requirements" Tab GH2827

    We often have graduation celebrations at the end of a course. These are just events to which the committee, leaders, instructors, students, graduates and former graduates are invited to attend. It would be great if they could be RSVP-style events that appear in the course's "Course Requirements" tab. That would save having to "double list" by listing an activity that is really not needed an would also need to be closed.

    Implementation Note: Add a field to the Event add/edit form to choose one or more Course Templates to list the event on courses within that template and where the…

    2 votes
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    Medium Priority  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  14. Note major jewish, christian and muslim holidays on online calendar to promote inclusivity and avoid double booking

    It'd be great if the online reservation calendar noted major holidays like rosh hashanah, yom kippur, Eid Al-Fitr, easter etc so that volunteers are less likely to schedule activities on courses on those evenings. This would go a long way towards building an inclusive culture at The Mountaineers.

    2 votes
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    Medium Priority  ·  0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  15. Search and filter hikes by vertical gain, mileage, and distance using range sliders

    Search and filter hikes by vertical gain, mileage, and distance using range sliders, similar to WTA's interface.

    ...and allow for further filtering of results by geo using map zoom functionality, similar to that of Zillow NOTE: We already have map view, see the comments.

    2 votes
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    Medium Priority  ·  2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  16. Connect Senior Household Memberships

    Add functionality to connect Senior households memberships where both people in the household can switch between accounts, just like Family accounts.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Medium Priority  ·  Jeff Bowman responded

    We have a number of critical items currently on our high priority list, and while this would certainly be a benefit for our senior members, this project does not yet have enough votes to warrant higher prioritization, and, because it’s an improvement to existing functionality, we must prioritize it below things which need to be fixed or built for the first time.

  17. Add Ability to Exclude Instructors from Getting Registration Conflict Check for a Course Activity SD667

    Make it so instructors can be excluded from conflict checking but not participants. For example for pool play sessions for sea kayaking course we need instructors for afternoon and morning sessions but students we only want to be able to sign up for one session.

    12 votes
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    Medium Priority  ·  2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  18. Give notification to leader if posting course related activity outside course date range

    Provide error message/notification if creating a course related activity that is outside of any course's current date range. I listed an optional lecture and it wouldn't show up in the course but I couldn't figure out why. Turns out it was after the original course listings end date.

    1 vote
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    Medium Priority  ·  Jeff Bowman responded

    Thanks for bringing this to our attention. This one is a bit tricky, because there can be a currently running and future scheduled course and knowing which one to check is a challenging decision.

  19. Add Email Notification for Comments SD642

    Make it so comments on trip reports, blog posts, etc. send an email to the person who posted the trip report so they can respond and have a dialogue about conditions. We'll also need a way to opt out of this email.

    Note: If the commenter shared their profile their name is a link that will provide their email address.

    1 vote
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    Medium Priority  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  20. Integrate Salesforce with Acumatica

    The current process involves manual assignment of revenue codes for memberships, courses, etc., a time-consuming task that is subject to inconsistent interpretation and error. Integration would automate this process, reducing time spent entering data and improve the accuracy of our data. We'd also like to sync (or be able use an export-import process) to transfer data from SF to Acumatica.

    2 votes
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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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