General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.


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  1. Sync Promo Code Data to Salesforce GH2966

    Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.

    1 vote
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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  2. Display Initial Message for Course Tempalate Team Rosters GH2941

    For course template team rosters that have a slow initial load time, display the message, "Gathering roster data. This may take a up to a minute." until the roster data is displayed.

    1 vote
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    Medium Priority  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  3. Update Website for Goolge "Remote Jobs" (Employment) GH2915

    To improve our listings on Google, add fields and markup needed for Google's "Remote Jobs" feature.

    1 vote
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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  4. Participant Note Types

    Participant Note Types:

    Enhance participant notes capability so that users with the ability to add participant notes may select from a range of pre-determined “note types” (still to be determined, but could include “positive comment, future leader potential, conditioning issue, behavior issue, other comment”) when entering participant notes in addition to entering free text notes. Note types as well as free text become a part of a member’s profile.

    Filtering Note Types:

    Users with the ability to research participant notes are able to filter participant notes by the pre-determined note types. This allows activity leaders and committee leaders to quickly…

    1 vote
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    Medium Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  5. Only Count Trip, Clinic/Seminar Activities for Guest activity limit GH2769

    We'd like new guest members to be able to sign up for courses that have two activities associated with them and be able to join for two regular hikes and right now the course related activities count towards your "guest count"

    5 votes
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    Medium Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add a Calendar View of the My Activities Page SD411

    As a logged in member or guest, allow me choose a calendar view/display of the My Activities page where I can see all of my activities on a calendar and subscribe to an iCal feed of my activities and events so that I can better manage my schedule.

    NOTES:
    Ideally we'd continue to have one My Activities page and add "buttons" to toggle between the "List" and "Calendar" views, even though they may be two different pages/links.

    4 votes
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    Medium Priority  ·  3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  7. Books Home Page: Social Media Feed SD633

    As a site visitor show me a Mountaineers Books social media feed on the home page so that I may keep up with the latest news from Mountaineers Books.

    3 votes
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    Medium Priority  ·  1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  8. Limiting amount of text for "Featured Authors" on the homepage GH2795

    On the books homepage (https://www.mountaineers.org/books), some authors will have a lot more text show up on the "Feature Authors" portlet. Can we limit that to only display a maximum of 10 lines (or whatever looks the nicest), perhaps with a "Read More" link to expand the text if needed

    3 votes
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    Medium Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  9. Use different formatting for book title and subtitle in search GH2782

    It is really messy looking at book titles in their search results view that have subtitles because its all the same big font.

    3 votes
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    Medium Priority  ·  1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  10. Promo Codes: Offer Discount for Books Added via a Registration Process SD425

    As a person registering for a course, course activity, trip activity or an event, give me a discount on any of the books that I added to my shopping cart from the book page shown at the end of the registration process. When I'm viewing the recommended books page, during checkout it will show me the amount of discount I'll receive.

    If I have a member promo code in the same cart, whichever promo code is greater will apply (the better deal). This book promo code will apply even if I register for the course at a different time.

    3 votes
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make better season pass functionality for lodges

    Allow me to enter a season pass code for each person I am registering and pay for those who don't have season passes in the same transaction.

    2 votes
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    Medium Priority  ·  2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sell Tickets to Events on our Website GH3343/SD669

    We have EventBrite as a “workaround.” It does cost money (fees) and some extra staff time (which can be equated to money). Once implemented, we will have a more fully integtared shopping cart and bet better able to serve and engage with our members and guests.

    3 votes
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    Medium Priority  ·  6 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add a donation thermometer to our donation pages to track progress SD514

    Make it so our individual youth, conservation and peer to peer campaigns have front pages with a thermometer widgit that shows the campaigns progress.

    8 votes
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    Medium Priority  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Header Messaging Capability SD517

    We added a home page pop-up a while ago for getting important communications out to members and guests.

    This would be rich text that appear in a box/stripe that appears just below the header (and above the admin panel if it is visible) so that we can present members and guests with a less obtrusive way to highlight things that we thing are really important. Also allow members and guests to close this message until it is refreshed (changed entirely or edited).

    1 vote
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    Medium Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  15. Weekend Activities Filter SD502/503

    Add a filter to the activities search so you can find weekend events only.

    11 votes
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    Medium Priority  ·  4 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  16. Sell Gift Certificates SD308

    Set up a system where people can purchase and give electronic gift certificates that are good for books, merchandise, course and activities. Gift certificates issues in whole dollar amounts. Offer a few suggestions like ($25, $50, $100). Have the giver specify and email address of the recipient. Allow the recipient to add the gift certificate to their account (require them to create an account if needed).

    2 votes
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    Medium Priority  ·  3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  17. HAVE STRIPE SPLIT PAYMENTS/DEPOSITS SD350

    Have Stripe split a credit card payment and distribute PC funds to its bank account while, at the same time, channeling payment for a book to the Books bank account.

    2 votes
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    Medium Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  18. Tailor receipt (thank you) page messages to items purchased SD344

    Add six rich text fields to the Thank You page for each of these item types: membership, course, activity, book, merchandise, donation. Each field would be displayed if the shopping cart contains and item of its type.

    1 vote
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    Medium Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add filters to the My Activities page GH2799

    Filters to add include Activity Type, Trip Result, Participant Role, and Participant Result. This is useful for leaders to review participant activity info for leader's permission requests. It is also useful for helping keep committee rosters up-to-date.

    9 votes
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    Medium Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  20. Salesforce opportunity acknowlegment automation GH2885 ~Salesforce

    I was dreaming about how to improve tracking donor communications and acknowledgements and came up with an idea.

    From a salesforce opportunity I would love to have the option to initiate acknowledgment and thank you communications directly from Salesforce. They come in two forms:


    1. Generating a thank you email to the donor directly from salesforce based off of a selected template (selected based on gift) with the ability to customize before sending. It is something I'm doing for almost every gift and it would be nice if this email was already linked to the donor and the opportunity as an…
    1 vote
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    Medium Priority  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
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