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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

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88 results found

  1. Merge Duplicate Member Records

    Member Services needs to be able to merge duplicate member records.

    1 vote

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  2. New Email Management system needed

    We need a better email management system so our members can choose which emails they want from us.

    1 vote

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    Completed  ·  Garrett Arnold responded

    In November we started using Exact Target to manage our newsletters and other organizational wide emails.

  3. Improve the ability to act as family member for activity registration

    It doesn't seem to be working to masquerade as a family member from the My Profile drop down menu.

    1 vote

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    Completed  ·  0 comments  ·  Members  ·  Admin →
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  4. Remember Me Checkbox on login screen GH1051

    Add "Remember Me" option so that my login persists until I deliberately logout. Or maybe increase the expiration timer to 24 hours or something like that. I just get tired of logging in 10 or 15 times a day. I'm not that concerned about the security risk--what's a hacker going to do...sign me up for a course?

    15 votes

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    2 comments  ·  Members  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    When you log in there is a box now that you can check that says “Keep me logged in.” Checking this box will keep you logged in for 30 days if you are simply closing your browser rather than logging out.

  5. Honorary Members

    Have a place on our site about our honorary members.

    2 votes

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  6. Member Directory SD10

    Have a searchable member directory where I can contact any other member and see the badges they've earned

    4 votes

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    1 comment  ·  Members  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    With the site search (search box in the header) anyone logged in can find other members and guests. This is how we implemented the member directory.

    Remember there also the My Volunteer Profile and Find Volunteers (in the header’s “Volunteers” menu.

  7. Importing pre-website launch activity and course history onto the new website.

    This is actively being worked on right now as part of a planned post-launch enhancement. It was one of the most frequently heard requests immediately after launch of the new website. There are a number of technical barriers and issues to work through because of the intense integration of activity, membership, course, and roster data that exists in our system, but the developers are telling us we can expect them all to be worked through by mid-December at this point.

    4 votes

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    2 comments  ·  Members  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    Completed 12/8

    We imported ALL courses, clinics, seminars and trips. We were not able to import all lectures and field trips related to a course. This means you will be able to see your course information, but won’t necessarily see all of the course related activities. For example: You will see that you took Basic Climbing, but will not see the crevasse-rescue field trip associated with that course.\

    We felt it was important to have as much information imported as possible, which means the data isn’t always the cleanest. Prior to 2003, we did not have a good way of digitally storing this information. Which means some dates may be wrong – it defaults to 1906 – and some details may be missing (because they weren’t previously required). The current state of your profile history is the best we can provide the the historical data on file.

  8. Make it easier for us to organize carpools

    And have communication between trip participants be easier.

    More specifically we would like to see whether person
    A) wants to carpool
    B) ride or drive
    C) where they are coming from
    D) Be able to contact them or potentially the whole group of people who wants to carpool in one swift email.

    2 votes

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    2 comments  ·  Members  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    This was completed and launched on 12/8. If you have further suggestions about this tool please continue to list on the feedback site.

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