General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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88 results found
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Improve trip reports SD22
Improve trip reports by allowing date of trip and more photos, rich text, potential for an additional field.
Also want leaders to be able to submit trip reports that are linked to the activity as an official write up but also allow members to write trip reports.
5 votesCompleted May 2016.
See new tech blog for details, choose View Trip Reports from the Explore menu to search them, or choose a route/place or activity where you were a participant to add one. Note that you can edit any that you have already submitted to take advantage of the new features.
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Member Directory SD10
Have a searchable member directory where I can contact any other member and see the badges they've earned
4 votesWith the site search (search box in the header) anyone logged in can find other members and guests. This is how we implemented the member directory.
Remember there also the My Volunteer Profile and Find Volunteers (in the header’s “Volunteers” menu.
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Importing pre-website launch activity and course history onto the new website.
This is actively being worked on right now as part of a planned post-launch enhancement. It was one of the most frequently heard requests immediately after launch of the new website. There are a number of technical barriers and issues to work through because of the intense integration of activity, membership, course, and roster data that exists in our system, but the developers are telling us we can expect them all to be worked through by mid-December at this point.
4 votesCompleted 12/8
We imported ALL courses, clinics, seminars and trips. We were not able to import all lectures and field trips related to a course. This means you will be able to see your course information, but won’t necessarily see all of the course related activities. For example: You will see that you took Basic Climbing, but will not see the crevasse-rescue field trip associated with that course.\
We felt it was important to have as much information imported as possible, which means the data isn’t always the cleanest. Prior to 2003, we did not have a good way of digitally storing this information. Which means some dates may be wrong – it defaults to 1906 – and some details may be missing (because they weren’t previously required). The current state of your profile history is the best we can provide the the historical data on file.
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Merge Duplicate Member Records
Member Services needs to be able to merge duplicate member records.
1 voteCompleted 12/8/14
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New Email Management system needed
We need a better email management system so our members can choose which emails they want from us.
1 voteIn November we started using Exact Target to manage our newsletters and other organizational wide emails.
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Improve the ability to act as family member for activity registration
It doesn't seem to be working to masquerade as a family member from the My Profile drop down menu.
1 vote -
Honorary Members
Have a place on our site about our honorary members.
2 votes -
Make it easier for us to organize carpools
And have communication between trip participants be easier.
More specifically we would like to see whether person
A) wants to carpool
B) ride or drive
C) where they are coming from
D) Be able to contact them or potentially the whole group of people who wants to carpool in one swift email.2 votesThis was completed and launched on 12/8. If you have further suggestions about this tool please continue to list on the feedback site.
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Improve My Profile Preferences View GH3064/3573/3534
Improve how a member’s preferences are displayed on the bottom of their My Profile page and to minimize confusion on where and how to change (edit) them.
Notes:
- Don't show checkboxes or data entry boxes with their “values,” because it makes them look editable.
- Remove help text, so that essentially only the field labels and their values are displayed and so that the view is more compact.
- Some of the “answers” will need to be “calculated” to make the view more user-friendly.
- Move items on the Profile Edit Form to match the My Preferences view (both…0 votesCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Nov 2021.
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Fix the mobile My Courses View GH2094
Right now when you open My Courses & Programs and then open courses that have activities in the future and past it looks a little messy, it'd be better to have them open in a separate modal dialogue
0 votes -
Improve quantity +/- buttons on shopping cart page GH2124
Hard to change quantities, buttons too small
0 votes -
0 votes
Mar/Apr 2017
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0 votes
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SEO Improvements 2017-18 GHP1 SD587
We engaged Portent, Inc. to review our website from an SEO (Search Engine Optimization, e.g. Google) perspective. They gave us a set of recommendations that involve both technical and content improvements to our website. Overall, this is likely a large project, but will likely be many very small projects that we can accomplish with our monthly support over time.
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedWe completed all of the high priority items form our SEO review in 2017. We expect some of the remaining items may be on our next SEO review which is TDB.
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Hold Space in Registration Process
To prevent member and guests from losing a space after they begin the registration process, we need to hold that space for long enough for them to pay for the course or activity. This will also fix the issue where items have registration end date but remaining in the shopping cart indefinitely.
0 votesNov 2016
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0 votes
Feb 2017
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Update Privacy settings for leaders and admins GH2102
Right now some of our leaders have their profiles set to Private but we need members to be able to see leader's badges and emails for communication. Please note this would not share leader's address, emergency contact, phone etc, just email/badges/profile bio
0 votesThis was completed Dec 2016. More info about privacy on your profile can be found here.
https://www.mountaineers.org/membership/mountaineers-privacy-policy-explained -
0 votes
Completed May 2016.
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ADD AUTOMATIC ANNUAL MEMBERSHIP RENEWAL PAYMENTS AND AUTOMATIC MONTHLY DONATIONS TO MY PURCHASES SD420
If I have, show automatic annual membership renewal payments and automatic monthly donations on my My Purchases page. Also show me the credit card I use for these and allow me to change that card or to enroll in or cancel either of these automatic "payments." Note: We're combining the My Purchases and My Recurring Payments "pages."
0 votesCompleted Sep 2015
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0 votes
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