General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Add Message Board/Forum Capability

    Would be great to have a space where leaders could put up an activity idea and find out if other leaders might be interested in joining up for key swaps, car camps, etc. Leaders could ask for anyone's recent experience with a particular trail or trailhead. On the same space, members could put up a trip that they'd like to do and see if they can interest a leader in doing it; barring that, to find other members who might like to do it privately.

    Originally titled: Message board for leaders and members wanting to coordinate an activity

    Other uses…

    25 votes

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    18 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    Note that significant discovery is needed to determine our needs and wants for form/message board capbility and where to integrate it into our website (e.g. general message boards, carpooling to activities and events, courses, committees).

  2. Add Filters, Instructor Opt In/Out, and Badges to Committee Rosters

    (1) Add filters to top of the page--admins, committee members, position, leaders, instructors, badges and lookup by name.

    (2) Add an instructor opt in/out checkbox (see http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/34126369-volunteer-instructor-recruitment-request-opt-in).

    (3) Add four badge columns to the download so you can see course badges, skill badges, leader badges and instructor badges. And maybe a fifth column that shows all other badges.

    Notes/observations:

    Within Committee rosters, currently you can "Sort" members by group, but not "Filter" them. The "Sort" tool is not very helpful, as many members have multiple roles (Leader, Instructor, Committee member, etc). When I click on "Groups" to sort my…

    17 votes

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    High Priority  ·  5 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  3. Photo Captions and Credit for Images GH2473/2788/2789/2802

    Give authors photo credit and add captions to image son our website. Just small text underneath the photo for a brief caption and photographer credit.

    16 votes

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    High Priority  ·  5 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  4. Integrate mountaineers.org Website and Learning Management System (LMS, aka eLearning) SD636++

    Integrate the Learning Management System (LMS, aka eLearning) with our website so that when people are added to a roster in they are added in the LMS and receive appropriate course materials.

    15 votes

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    9 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  5. Use "Age Group" Radio Buttons Instead of "Age" for Lodge Reservations SD637

    Is it better to use radio buttons for the age groups [i.e. one for Adults (age 14+) and another for Youth (age 13-)] when reserving a lodge stay than asking for actual age? What are the pros and cons?

    Using radio buttons is better when one person is making a lodge reservation for another and does not know their age. I suspect with will happen a lot, especially for lodge admins who add hosts and other volunteers, as well as people who might bring a friend.

    10 votes

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    High Priority  ·  2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  6. Remove "Getting Started Series" from the Activity Leader Rating GH2781

    Its confusing to see "Getting Started Series" in the activity search results as an option when we no longer have a formal "Getting Started Series" program.

    8 votes

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    High Priority  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bulk add participants to rosters

    It would be great to be able to add multiple people to a roster at one time instead of having to do a multi-step process for each person. This would be especially helpful for committees and youth programs who have recurring events with the same people. It would allow committees to easily add and then bulk update volunteers hours tracking.

    Please see the attached image for an example.

    7 votes

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    High Priority  ·  2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  8. Course activity review tool for courses with 2-3 activities SD664

    Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).

    For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing…

    8 votes

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    5 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  9. No Show Status on Activity should override awarding badges GH2796

    No Show status on a roster should not result in badges being awarded

    7 votes

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    High Priority  ·  1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  10. Course-to-Activity Roster Management SD440

    Allow an activity roster to be populated from a course roster. This will be helpful for our Summer Camps.

    7 votes

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    1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  11. Keep a Waitlist for Lodge Stays SD671/555/560

    Waitlists for lodge stays are complicated and challenging both because of the potential for one person to make a reservation for multiple people and the number of nights for which they may wish register.

    It may be best to keep a waitlist "separate" from the roster for each lodge stay and automatically email the entire list if any amount of availability opens. Then it's back to a first come, first served basis. This is a "notify me if space becomes available" rather than our "traditional" waitlist functionality.

    6 votes

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    High Priority  ·  2 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improve Lodge Stay Cancellation Process - Part 2 GH2759

    As a volunteer admin on an outdoor center committee, allow me to cancel one or more lodge stays for our lodge, so that members and guests will know that it has been canceled (on the website), that those who registered will be notified of the cancellation, and so that staff can issue refunds to those who registered and paid.

    The automation for this involve adding a button or link to lodges stays (or lodge stay rosters) so that when canceled (and confirmed with a popup yes/no-style check) that the state of the lodge stay(s) is/are set to "canceled" and all…

    6 votes

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    High Priority  ·  0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  13. Multiple badges within a committee GH2933

    As more committees move towards multiple leader badges, it would be helpful for committees to be able to easily assign more than one badge to their leaders (For example: Basic Snowshoe Leader and Intermediate Snowshoe Leader).

    This would provide the ability for a committee to assign other specialty badges as well such as a "mentor" badge.

    Committees should be able to assign these badges to a new leader or when editing an existing leader, and it would be very helpful if they could do all of it from within their committee roster.

    5 votes

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    High Priority  ·  1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add "don't show on my profile" checkbox for donor related badges GH2748

    Some members would appreciate having their peak society status hidden. Add a don't show on my profile check box to the badge roster entries.

    5 votes

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    High Priority  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  15. Update "Last Activity Led" column in committee rosters to add co-leaders and exclude cancelled trips GH3277

    Currently, the "Last Activity Led" column in committee rosters on the website only factors in activities where the contact is listed as the Primary Leader, and includes activities that were cancelled.

    Please exclude cancelled activities from this calculation, and include activities where the contact is listed as a Primary Leader OR a Co-Leader.

    4 votes

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    High Priority  ·  1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  16. Improve Universal Header Search for Books GH3048

    Overall we need to better promote books when using the site search in the universal header when the Books global header is being viewed. Here is some data and an idea. There are more ideas in the comments.

    ** When author name searched their books appear too far down results **

    When an author name is typed into the search bar often their books are found waaaay down the page, as is the case with these results when searching Molly Hashimoto and Heather Anderson:

    4 votes

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    High Priority  ·  6 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  17. Calendar view on mobile site

    On the mobile site, can the event calendar default to a calendar view rather than list view?

    4 votes

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    High Priority  ·  0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. Practice Sessions

    In order to accommodate activities that are not trips and not instructional in nature, we would like to create a category called "practice sessions" that function exactly like clinics. Currently, these would be used to house pool practice sessions (currently listed as clinics) and open climb nights (currently listed as events and therefore we aren't requiring online waivers or QYL for youth to come). We (Sara, Becca, Tess) think that this could potentially require very little development and have a positive impact across the organization. I'm happy to chat more about it!

    4 votes

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    High Priority  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  19. Need Secondary Emergency Contact when Spouse on a Trip GH2828

    The Member Profile allows you to provide an emergency contact. This works well, but if it is a spouse or partner, and both of you go on the same trip (as happened on a recent backpack I led), that contact is not useful. Leaders end up needing to request a second contact. (My co-leader wanted this from me; the problem hadn't occurred to me.) For such situations, it would be helpful to have a second contact in the system.

    My suggestion is to provide the option to enter a second emergency contact and phone number, and where it is provided…

    4 votes

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    High Priority  ·  2 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow monthly payments for annual youth programs SD443/432

    User Story: As a parent registering my child for a youth program, allow me to choose to pay the full amount, or automatically pay in equal monthly installments from this month through the last month of the program with a credit card so that staff need not keep credit card info on file (security risk) and process these cards manually every month.

    Note: Though specifically requested for our youth programs, this payment system could be used for any program of sufficient length and cost.

    4 votes

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    3 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    High Priority  ·  Jeff Bowman responded

    Please see the IT Planning & Prioritization sheet, docs.google.com/spreadsheets/d/1×1_tMuGpZZC.., for where this project is ranked among other projects.

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