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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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12 results found

  1. Beef up our route-place database to include all of the routes-places in the '100-best' books

    The system has such capacity for displaying our routes and places in an attractive and appealing way, with enough detail to know where the trailhead is and whether or not it covers the route or place that one wants to take. It seems a huge missed opportunity to let routes-places be submitted without even the most basic of descriptions other than the pure length and elevation gain, which doesn't tell us much. Yet I know that Member Services is deluged with route place requests that are so urgent that you hesitate to push back. I wonder if we might be…

    8 votes

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    0 comments  ·  Activities  ·  Admin →
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    Low Priority  ·  Jeff Bowman responded

    We considered a site-wide volunteer initiative to continue improve our Routes & Places and then add to them, but have no one who has expressed interest in helping yet. Please contact us at info@mountaineers.org if you would like to help.

    Remember that you can always add a new route/place and send us updates and corrections to those that exist (using the link on each route/place).

  2. Show "Late Cancellation" as a Participant Result

    Show "Late Cancellation" as a status on the Participant Result, if participant cancels after registration is closed. This would be an additional option to Cancelled and No Show, which already exist. No changes to existing, automated emails.

    6 votes

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    1 comment  ·  Activities  ·  Admin →
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    Low Priority  ·  Tess Wendel responded

    We have a number of mechanisms in place to help people understand the impact of cancellations and no- shows. This includes our automated emails and participation notes for people on trips.

    We are concerned that this status will lead to leaders blacklisting participants from trips and think that instead the focus needs to be on better new member orientation about our activities.

  3. Allow Leaders to Choose Activity Template or Route/Place Image for Activities SD641

    When scheduling an activity, allow the leader to choose to use one of the the route/place images, the activity template image, or an image from their local computer.

    Notes:

    • Currently when scheduling a trip (standalone) activity, the one form the route/place is the default and the leader may choose to replace that with one from their computer. For course activities, the default image is from the activity template, and the leader may choose to replace that with one from their computer.

    • Many of our Routes & Places have an "Images" folder where we store images submitted by our members and…

    4 votes

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    Low Priority  ·  1 comment  ·  Activities  ·  Admin →
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  4. "Suggested Alternate Activities" when Registering for the Waitlist

    It would be great if we could have "suggested alternate activities" pop-up when someone registers for the waitlist on an activity. This might look like the page that shows of recommended books. Alternate activities would be of similar difficulty, they would have availability, and they would be open or upcoming. The hope would be to try to get folks off our waitlist and into activities with availability.

    3 votes

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    2 comments  ·  Activities  ·  Admin →
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    Low Priority  ·  Jeff Bowman responded

    We think is may be partly fixed by requiring leaders to choose a Leader Rating so that searches are more accurate.

  5. Allow trip leaders to require additional skill/course badges per trip

    Currently, the trip templates set the course or skill badges required for participants (or other leaders) to sign-up for trips. The problem is that these only specify the minimum set that could apply to that template.

    I would like, as a trip leader, the ability to require specific badges on a per-trip basis.

    To get concrete with an example: the Winter Scrambling template requires only that a participant be a graduate of the Scrambling or Climbing courses. However, the standards state that "leaders may require additional prerequisites on Winter Scramble trips". A common prerequisite a leader might wish to add…

    2 votes

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    1 comment  ·  Activities  ·  Admin →
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    With our current website configuration, we aren't able to accommodate this request. We have marked this as a low priority for now, and as we continue to make improvements to skill badge functionality and implementation we will keep this feedback under consideration. In the meantime, the leader’s notes field can be used to specify additional skills required beyond the activity template prerequisites, and vetted through Leader Permission requests.

  6. Leader's Permission Request activation date

    It is unclear when leader permission for an activity should be requested. Some leaders may intend for the request to occur after registration opens, but many requests are in advance. Wise trip leaders make it clear in the description. It might take some burden off leaders to assign a date to this that is visible on the activity.

    2 votes

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    0 comments  ·  Activities  ·  Admin →
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    Thank you for your feedback regarding the leader’s permission process. Leader’s Permission can be a critical tool for ensuring a successful trip, but good communication is key to avoiding frustration. We are unable to make technology improvements to the functionality of Leader’s Feedback at this time, but thanks to your feedback we have updated our Leader’s Permission Required blog and are highlighting your feedback as a reminder for participants. https://www.mountaineers.org/blog/what-is-leaders-permission

  7. Display "Leader's Permission Required" and Registration Opening Date on Field Trip Pages

    It would be nice if it showed up the page I look at and have the opening date like the climbs I post.

    2 votes

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    Low Priority  ·  0 comments  ·  Activities  ·  Admin →
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  8. Add a trip plan upload and PLB checkbox GH2824

    Add the ability to upload a "trip plan" to an activity. In addition, we would like a checkbox that indicates if the trip party is planning to carry a PLB. The ability to upload a trip plan is priority #1, and the PLB checkbox is priority #2 (if it is not a lot of additional work).

    2 votes

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    Low Priority  ·  2 comments  ·  Activities  ·  Admin →
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  9. Add the concept of an "after hours" weekday activity, allow for filtering by that value

    Based on https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7486552-display-activity-start-time-next-to-date

    Many people work during the day. It would be useful if we could search for activities that are designed to be "after work".

    The original concept of filtering by start time was shot down in 2016, maybe this concept of a binary flag is more achievable?

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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  10. Disconnect the <Enter> key from Submit on the Routes & Placed Edit Form

    Disconnect the <Enter> key from the "Submit" button on the Routes & Places edit form. It is a big form with lots of things to be filled in and lots of causes for pressing <Enter> before one is ready. On the other hand, one is still able to edit afterwards so accidental submission was not a big problem.

    1 vote

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    Low Priority  ·  0 comments  ·  Activities  ·  Admin →
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  11. Don't Show "Waitlist Warning" Message for an Activity in the Past GH2823

    To improve the activity closing process (activity end date is in the past), don't show the message, "registration has closed- please check your waitlist," when editing a roster record.

    0 votes

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  12. When a leader sets a trip to 'private' status, turn off visibility to leaders

    Sometimes a committee administrator has time to create multiple listings in advance on behalf of leaders but doesn't want them to be visible to anyone until the trip opens for registration, so they set them to 'private' for a few days or weeks. Particularly the case for Global Adventures but also for some course field trips. However right now all listings are visible to any leader even when marked private. The whole point of marking something private is so that no one gets the advantage of advance visibility for that activity. Can we make any 'private' status activity be invisible…

    0 votes

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    1 comment  ·  Activities  ·  Admin →
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    Low Priority  ·  Jeff Bowman responded

    We allow leaders to see private activities because they need to see all activities at a given route/place to prevent multiple groups going to the same place. This obviously applies mostly to global adventures and we understand the need to have limited visibility but it’s hard to justify the resources needed for development for a specific activity committee at this time.

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