General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Make Routes and Places Search Easier

    Make Routes and Places search easier to use. When I put in a search, I commonly get back 10 or more pages that take forever to scroll through. Adding words to make the search more specific makes the problem worse. For example, if I search for "Rainier" I get back 4 pages. If I try to be more specific with "Stevens Canyon Ranier", I get back 6 pages including many having nothing to do with "Rainier".

    I infer that the underlying logic is to match on ANY of the words I supply. That behavior is unintuitive for those of us…

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    We cannot replicate what you report. The search results are sorted by relevance (i.e. the first results contain all of the words, then any two of the words, etc.).

    In your specific example, searching for the words, “stevens canyon rainier,” we get the “Stevens Canyon (Mount Rainer” route/place is the first search result.

    Also note that we have an idea in this feedback system for adding sorting criteria (e.g. title, leader) to faceted searches like we have on the site search (in the website header).

  2. Improve Find Instructor Opportunities functionality

    Make it possible to have your field trip or course show under "Find Instructor Opportunities" even if there is no instructor pre-requisite

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Declined  ·  1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base