General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Add Emergency Contacts to Committee Rosters & Course Rosters GH1836

    Currently, emergency contacts can be viewed / printed for Activity Rosters, but not Committee Rosters or Course Rosters. This creates a shortcoming in safety preparation for course field trips, as there is not a reliable means of having emergency contact info available for students & instructors participating at field trips. Would seemingly be a relatively easy fix to make Committee & Course Rosters function similar to Activity Rosters.

    8 votes
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    4 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  2. Update the Incident Report Form GH2704

    We'd like to add some data from the activity, route/place and leader along with a few new questions to better analyze incidents that are reported. See Incident Report Form Updates, https://docs.google.com/document/d/1nJ23xjbb4sbU_lUvTBj36yVHcXaRfcNd3OMROdGp1Ns/edit.

    5 votes
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  3. Activity, Course, Event Feedback: Email to Safety Committee SD378

    As safety@mountaineers.org, I get an email when a participant answers "yes" to a "was there a safety concern or incident" question on a feedback survey about whether there was a safety concern on the activity, course or event. The participant's comments along with some meta data about the activity, course or event and the participant along with the participant's comments will be included in the email.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow Participants to Submit Incident Reports SD469

    As an activity participant, I can report an incident, so that I can better communicate the details of an incident to the Safety Committee like the leader does.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  5. Store "Autopopulated" Data in Stored Incident Reports GH2705

    When an Incident Report is submitted, we gather information from the activity, route/place, contact (leader), etc. to send by email and store in the data file. We also store the individual responses as content items and want the "autopopulated" info from the activity, route/place, etc. to be stored with each submission.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  6. Prevent Deleting Incident Report Data and Incident Report GH2609

    In Revise Save Data Adapter View, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37329700-revise-save-data-adapter-view-gh2941, we made it more difficult to empty the saved form data file, but for the Incident Report Form, we want to make it so that only Site Managers (the highest level of site admins) can delete this form or any per of it and hide the "Clear saved input" link from everyone but them.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  7. Clean up the Safety Concern section of the Participant Survey form GH2731

    This request is two part

    1.) Modify the label and description of the Y/N Safety Concern question

    Label: "Were there any safety incidents or other concerns to report?"

    Description: [NO CHANGE]

    2.) Add a text field to the Participant Survey to describe their safety concern.

    Label: "Please describe your concern"

    Description: "Provide a short description of your safety concern"

    Content Type: Text field

    Business Rules: Like #1 above, if content is entered into this text field, send safety report to Safety@mountaineers.org

    User Story: As a trip participant, when I enter a description of my safety concern and click Submit to…

    1 vote
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    5 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  8. Enable Safety Officers to View Rosters GH2744

    Enable Safety Officers to access to activity, course and event rosters.

    1 vote
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    Completed  ·  1 comment  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  9. Improve Incident Reporting GH824

    Incident reporting appears as just an embedded email link in the trip report
    when a leader closes an activity. Its output are the emails that appear
    from those trip leaders sending the email. That makes it harder for the
    Safety Officer to identify and group them in mail. Basic metadata like
    which branch this pertains to is not appended in the body. That makes it
    hard to determine who is accountable for follow up. It would be really nice
    if we could re-institute a form that writes to the DB and generates an email
    FROM a single incident reporting address…

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add to Check to Feedback Forms for Incident Report Info GH2731/2732

    When checking whether to send an email to the Safety Committee (for all feedback forms) and whether to direct the user to the Incident Report Form (for activity-related feedback forms only) after submitting a Feedback Survey Form, in addition to checking if the answer to "Were there any safety incidents or near-misses on this trip? " is "yes," also check to see if the "Describe the incident or near-miss." response in NOT empty, If either is true send the Safety Committee and email and redirect the user to the Incident Report.

    0 votes
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
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