General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Develop functionality for Activity Programs and Outings/Combos SD154/GH1639

    This is functionality would be much like what we have for courses and would be for activity programs like Explorers and Venturing Crew, activity outings like Yosemite Climbing and "combo" activities like Hike & Stewardship and Cathedral Rock & Mount Daniel. We need to be able to group a few activities under one "umbrella" Outing and use a "manage registration" style feature to register for them and the Outing as a whole like we do for courses.

    30 votes
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    11 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Low Priority  ·  Jeff Bowman responded

    We added an “exclude participants from date conflict check” checkbox to activities to hold us until we can get to Activity Program and Outings. This is a staff only option, because for most activities we need a conflict check so that members and guests do NOT overbook themselves.

    If you need this, please send an email with a link to the activity for which you need ti to info@mountaineers.org.

  2. Beef up our route-place database to include all of the routes-places in the '100-best' books

    The system has such capacity for displaying our routes and places in an attractive and appealing way, with enough detail to know where the trailhead is and whether or not it covers the route or place that one wants to take. It seems a huge missed opportunity to let routes-places be submitted without even the most basic of descriptions other than the pure length and elevation gain, which doesn't tell us much. Yet I know that Member Services is deluged with route place requests that are so urgent that you hesitate to push back. I wonder if we might be…

    9 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Low Priority  ·  Jeff Bowman responded

    We considered a site-wide volunteer initiative to continue improve our Routes & Places and then add to them, but have no one who has expressed interest in helping yet. Please contact us at info@mountaineers.org if you would like to help.

    Remember that you can always add a new route/place and send us updates and corrections to those that exist (using the link on each route/place).

  3. Show "Late Cancellation" as a Participant Result

    Show "Late Cancellation" as a status on the Participant Result, if participant cancels after registration is closed. This would be an additional option to Cancelled and No Show, which already exist. No changes to existing, automated emails.

    4 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Low Priority  ·  Tess Wendel responded

    We have a number of mechanisms in place to help people understand the impact of cancellations and no- shows. This includes our automated emails and participation notes for people on trips.

    We are concerned that this status will lead to leaders blacklisting participants from trips and think that instead the focus needs to be on better new member orientation about our activities.

  4. Allow Leaders to Choose Activity Template or Route/Place Image for Activities SD641

    When scheduling an activity, allow the leader to choose to use one of the the route/place images, the activity template image, or an image from their local computer.

    Notes:


    • Currently when scheduling a trip (standalone) activity, the one form the route/place is the default and the leader may choose to replace that with one from their computer. For course activities, the default image is from the activity template, and the leader may choose to replace that with one from their computer.


    • Many of our Routes & Places have an "Images" folder where we store images submitted by our members and…

    4 votes
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    Low Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add a trip plan upload and PLB checkbox GH2824

    Add the ability to upload a "trip plan" to an activity. In addition, we would like a checkbox that indicates if the trip party is planning to carry a PLB. The ability to upload a trip plan is priority #1, and the PLB checkbox is priority #2 (if it is not a lot of additional work).

    2 votes
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    Low Priority  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  6. "Suggested Alternate Activities" when Registering for the Waitlist

    It would be great if we could have "suggested alternate activities" pop-up when someone registers for the waitlist on an activity. This might look like the page that shows of recommended books. Alternate activities would be of similar difficulty, they would have availability, and they would be open or upcoming. The hope would be to try to get folks off our waitlist and into activities with availability.

    2 votes
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    2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Low Priority  ·  Jeff Bowman responded

    We think is may be partly fixed by requiring leaders to choose a Leader Rating so that searches are more accurate.

  7. Display "Leader's Permission Required" and Registration Opening Date on Field Trip Pages

    It would be nice if it showed up the page I look at and have the opening date like the climbs I post.

    1 vote
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    Low Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  8. Improve more+ button

    From feedback, it appears that many people fail to notice the "more+" button in activities, especially on cellphones. Because they don't see it, they don't read all the important info in leader's notes. The More+ button should be more prominent...possibly a brighter, solid color button? Better yet, how about all the info about the trip expanded so it's never missed?

    1 vote
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    Low Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  9. When a leader sets a trip to 'private' status, turn off visibility to leaders

    Sometimes a committee administrator has time to create multiple listings in advance on behalf of leaders but doesn't want them to be visible to anyone until the trip opens for registration, so they set them to 'private' for a few days or weeks. Particularly the case for Global Adventures but also for some course field trips. However right now all listings are visible to any leader even when marked private. The whole point of marking something private is so that no one gets the advantage of advance visibility for that activity. Can we make any 'private' status activity be invisible…

    1 vote
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Low Priority  ·  Jeff Bowman responded

    We allow leaders to see private activities because they need to see all activities at a given route/place to prevent multiple groups going to the same place. This obviously applies mostly to global adventures and we understand the need to have limited visibility but it’s hard to justify the resources needed for development for a specific activity committee at this time.

  10. Disconnect the <Enter> key from Submit on the Routes & Placed Edit Form

    Disconnect the <Enter> key from the "Submit" button on the Routes & Places edit form. It is a big form with lots of things to be filled in and lots of causes for pressing <Enter> before one is ready. On the other hand, one is still able to edit afterwards so accidental submission was not a big problem.

    1 vote
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    Low Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  11. Don't Show "Waitlist Warning" Message for an Activity in the Past GH2823

    To improve the activity closing process (activity end date is in the past), don't show the message, "registration has closed- please check your waitlist," when editing a roster record.

    0 votes
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    Low Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  12. Utilize Gallery View for Images on Routes & Places GH2825

    Like we have for our book and merchandise detail pages, use a main image display ans thumbnails below for the route/place images(s) displayed at the upper right of each route/place.

    0 votes
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    Low Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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