General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Fix Required Input Needed error on roster GHtbd

    When you are trying to add someone to the roster it often spits back a "Required Input Needed" error even when you have entered someone's name or email correctly. Fortunately you can just hit Save and override error message but its confusing for new leaders.

    2 votes
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    2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  2. Need a way to mark courses/events/activities as led by staff vs. volunteers GH2707

    Right now its getting difficult to report volunteer contributions for recognition and annual reporting versus staff contributions.

    2 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    A long time coming, but this is finally complete. The Activity, Course, and Event edit forms now all have a “Led by Staff” checkbox that is synced to Salesforce. Sara and decided that we do not need the history, and getting it accurately seemed nearly impossible, given that most of us have led as both staff and a volunteer.

  3. Option for "Closed" vs "Open" Activities

    There needs to be a better way to handle closed activity sign-ups such as SIG-only outings. When hunting for activities, it is frustrating how many of the outings are actually closed events for a set group of people and not open to the public. Surely there's a way to remove these closed events from the publicly searchable activities board.

    2 votes
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    Completed  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add our COVID Code of Conduct to website GH 3445/3446/3447/3450/3455

    Add text acknowledging our COVID Code of Conduct, including a link to the reference page(s), to the event/activity creation page and the registration pop-up. Also add a note about the Code of Conduct to the top of all event and activity listings.

    Add donation requests to free activities and events.

    Better emphasize donation request in checkout process.

    Add "Include credit card fees" for donations.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  5. In addition to Leave no Trace consider As an Outdoor Ambassador, removing traces left by others

    Not unusual to see some trash on the trail or campsite. Be a good steward, pick it up and pack it out. Consider always carrying a trash bag in your pack for this. It often only takes a few seconds to pick it up. Help keep the outdoors pristine! :)

    1 vote
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea. We agree that people should be good stewards of our natural places. In addition to sharing the principles of Leave No Trace as part of our Outdoor Ambassador program, we also regularly share responsible recreation tips with our community on our website, in our emails, and on social media. Most of our courses teach the “campsite rule”, to leave a place better than you found it, and many of our course students are required to complete eight hours of stewardship credit to graduate. For our latest resource, visit our blog from September 25, 2020, highlighting Leave No Trace tips for new hikers: https://www.mountaineers.org/blog/leave-no-trace-tips-for-new-hikers.

  6. On daily alert, display the day of the week GH3076/3077

    The new Daily alert feature is nice, but it would be more helpful if it displayed the day of the week in the message. Most people are available only on certain days.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  7. It would help if when the leader enters the title that was previously a designated trail if it clearly shows this trail is still included un

    It would help if when the leader enters a Routes and Places title that was previously a designated trail in planning a future trip if it clearly shows this trail is still included under a different route/place name

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We already have this capability. Thee are two places where we can indicate alternate titles, the Summary and the Title tab. Examples of each of these to this suggestion form Mount Olympus/Blue Glacier, https://www.mountaineers.org/activities/routes-places/mount-olympus-blue-glacier.

    Also, the text in the Summary field and the titles in the Titles tab are indexed and used to rank results high in search results, so it should be easy to find Routes & Places by any of its alternate titles or words from the Summary.

    If there are specific Routes & Places where we need to improve the Summary to indicate all of the options and variations for a route, or we need to add titles to the alternate titles list, please use the Route/Place Updates, Images & Resources Form, https://www.mountaineers.org/activities/route-place-updates-images-resources.

    If you find an activity you led in the past on your My Activities page, you can find the route/place in that…

  8. Include a link to Post a Trip Report in Your Trip Is Closed notice

    More trip reports might be written if a reminder/invitation to write link were tucked into the Your Trip Has Been Closed email.

    1 vote
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We already do. See the comments for the text of the email we send.

  9. Change map when destination is changed GH2018

    When a trip leader changes the destination [route/place] for an existing trip [activity], the map coordinates [GPS Start and End points] don't change. They should probably change to the new destination [route/place].

    [I think we also missed high point when adding and editing an activity. We should add that too when we do this.]

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  10. Summit register at Mount Olympus Middle Peak

    Need to make the Mountaineers summit register at Mount Olympus Middle Peak watertight and bring a register to put in it next time someone goes up there. I looked in it a few days ago. A few soaked scraps of paper is all that is in there. It is the first Mountaineers summit register container I have seen on any peak. Maybe this has some historical value? Will email a photo of it.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Tess Wendel responded

    Hi Jerry,

    We’ve added a note on the Mt. Olympus route/place listing that the middle summit is missing a register and that registers are available at the Seattle Program Center.

    We are also able to mail paper registers to people who aren’t able to stop by the program center and have their own summit tupperware or other watertight container. Email info@mountaineers.org if you have a summit attempt booked and want a register.

  11. Add Global Adventures Waiver to GA registration process

    Make it so global adventure participants are prompted to fill out the global adventures waiver form when registering for the activity

    1 vote
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  12. Have leader's permission emails indicate whether assistant leader or participant

    As a trip leader it'd would be nice if the permission request emails specify in the subject whether the request is for a participant or an assistant leader. This way the leader could handle emails differently, i.e. use different email rules, or simply, trying to make sure they have enough leaders earlier than accepting participants. Maybe a drop-down for the type of request or separate links would be a solution - i.e., "click here to request permission as participant" and "click here to request permission as leader"

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    It was easy enough to add a question to the request, there does not seem to be any downside, and there are a few activity types where assistant leaders register themselves, so this is done.

  13. Make it so the alpine scramble template can't be chosen during the winter months

    During the winter months, roughly October 15 - April 15, we require that trips must be listed as "Winter Scramble" rather than "Alpine Scramble", this is because different badges are required for scrambling during the winter months. Unfortunately, from time-to-time a leader accidentally lists the trip as Alpine Scramble, allowing people to register who should not be qualified.

    Is there any way to prevent the listing of "Alpine Scramble" trips during winter months, so only the "Winter Scramble" is allowed?

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We re-ordered the activity templates in the activity scheduling process drop down, so “Alpine Scrambling” and “Winter Scramble” are next to each other, so leaders can easily choose the correct template.

    Winter scrambles are conditions and weather dependent so a fixed set of dates is not as flexible as this.

  14. Make it possible to use the cursor keys within all text fields when creating or editing an activity.

    When setting up and/or editing an activity, it is possible to move the cursor about inside the "Summary" filed but not in the "Meeting Place and Time" and "Required Equipment" fields. As a result, it is very frustrating to enter or correct information in the online activity form.

    In other words, when pressing the ⬅️➡️⬆️or ⬇️ keys on my keyboard, the cursor will move accordingly inside the text field "Summary" as one would expect with a normal word processing function.

    But in the "Meeting Place and Time" and "Required Equipment" fields, pressing these same ⬅️➡️⬆️or ⬇️ keyboard cursor control keys…

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Last fall, we upgrade our rich text field editing interface. Hopefully, that and perhaps some Apple iOS updates have fixed this issue. If not, please send an email to info@mountaineers.org and we’ll take another look.

  15. Add GPS Coordinates to the Ballon Labels on Maps GH1968

    On maps, add the GPS coordinates to the "bubble" that is displayed when a user clicks on a map's balloon (e.g. 46.8719090087, -121.51538770799999).

    Example: https://www.mountaineers.org/explore/routes-places/pacific-crest-trail-routes/dewey-lake-naches-peak-loop-pacific-crest-trail (see also attached map image)

    1 vote
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    Completed  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow Map Displayed on Activity Route/Place Tab to be Edited GH1870

    Allow leaders to edit the GPS Start Point and GPS End Point (or the map in whatever form it exists) that is displayed on the "Route/Place" tab on the Activity pages.

    This will make the map displayed with the activity more accurate for the trip itinerary.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  17. Show registration close dates on activity detail page for registered participants GH1649

    Show the "registration close" date on the trip information page for participants that are already registered for the trip.

    1 vote
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    Completed  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  18. The doors are closed to most of us.

    Publish lists of truly open events where organizers are not micromanaging who can attend. The list will be incredibly short. Others have commented on this and per usual someone with 'official authority' to do so deleted their thoughts and suggestions. This is absurd, rude, and asinine. The arrogance demonstrated is remarkable. The issue stands. There are painfully few outings available (particularly for Basic Climbing Grads) to participate in. This does not feel like a club at all, but a set of tight cliques that are energetically guarded.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Hi Douglas,

    You are not alone in your frustration about the limited number of climbs for basic grads. In fact I’d encourage you to read this thread and comment on it which discusses this same issue so you can better understand the climb leader’s perspective as well

    http://feedback.mountaineers.org/forums/272594-leaders/suggestions/6939679-future-activity-sign-up-dates-modifying-registrat

    I am closing this feedback item because we are trying to make sure their aren’t duplicates of the same item. The issue you brought up is incredibly important and was actually discussed recently by the managing committee.

    The Managing Committee met on April 30, 2015 and decided to take no action on the issue right now. Central issues that contribute to these frustrations that they identified were a shortage of leaders and the various legitimate needs for pre-filling a roster that should not be disrupted. However, they decided that working on increasing the leader base and monitoring frustrations related to this issue…

  19. Fix message in blue roster tab

    When you aren't listed as a participant for a leader or a trip it currently says Log in to see roster even if you are logged in. We need the text to say "Only participants of the trip can view other members on the roster. "

    1 vote
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    Completed  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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