General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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59 results found
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The doors are closed to most of us.
Publish lists of truly open events where organizers are not micromanaging who can attend. The list will be incredibly short. Others have commented on this and per usual someone with 'official authority' to do so deleted their thoughts and suggestions. This is absurd, rude, and asinine. The arrogance demonstrated is remarkable. The issue stands. There are painfully few outings available (particularly for Basic Climbing Grads) to participate in. This does not feel like a club at all, but a set of tight cliques that are energetically guarded.
3 votesHi Douglas,
You are not alone in your frustration about the limited number of climbs for basic grads. In fact I’d encourage you to read this thread and comment on it which discusses this same issue so you can better understand the climb leader’s perspective as well
I am closing this feedback item because we are trying to make sure their aren’t duplicates of the same item. The issue you brought up is incredibly important and was actually discussed recently by the managing committee.
The Managing Committee met on April 30, 2015 and decided to take no action on the issue right now. Central issues that contribute to these frustrations that they identified were a shortage of leaders and the various legitimate needs for pre-filling a roster that should not be disrupted. However, they decided that working on increasing the leader base and monitoring frustrations related to this issue…
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Need Indoor Meeting Activity Type for Routes/places
When submitting a new Route/Place request I’d like an Activity Type for meetings, lectures, and other indoor activities. I just need one so you pick the terminology that serves best. I asked for this before and was rejected because the PC’s understanding for our outing takes precedence over ours. Now I’ve run into the issue again and I reiterate that we have indoor activities, like lectures for our courses and we need a suitable activity type to classify them.
Thankfully, activity type is optional now, so we no longer need to describe a meeting room as an “urban adventure”. But…
3 votesWe’ve added a field called “Common Uses” so we can search for venues suitable for lectures, meetings, field trips, “regular” trips, etc.
All routes/places default that had been previously entered will get the Trip as default but we can go in and add multiple uses. This will allow someone who is trying to schedule a meeting to simply search Routes/places by meeting/lecture use type.
When leaders go in and create new routes/places especially for places used for field trips and lectures and meetings we encourage these to be added to the type ahead field however we understand that most routes/places entered are for places we lead trips so this defaults to that and does not require you to fill out anything else in order to save leaders time when creating new R/Ps.
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Ability to switch activity templates for trips after trips have been created GH1937
Can you make it easier to switch a climb to an alpine scramble and vice versa when accidently listed the wrong way. Or to make a switch from winter scramble template and regular scramble template so the right pre-reqs are listed for the trip I want to lead.
3 votesLeaders and committee admins on their behalf may now change the activity template for trips they have scheduled.
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Route/Place Missing Photo Finder
Develop a way to find Routes & Places that are missing a photo so that anyone may find a route/place where we need a photo to make our website more content rich.
2 votes -
Create a Single-Pitch Sport Climb Leader badge ~WebsiteContent
A pathway to leadership for students who participate in the Leading Bolted Routes or Sport Climbing courses would serve to create a pipeline of knowledgable, interested instructors for future courses, and help to ensure that Mountaineers' high standards are maintained during instruction in future classes and on official sport climbing trips.
This badge would be distinct from any of the other existing climb leader badges, but would require a similar pathway-- leadership, WFA/MOFA, resume, etc.
2 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Thanks for your suggestion. Last fall, we completed the modularization and reorganization of our climbing leadership structure. This new structure achieves a number of important outcomes: (1) Offers transparency to the students and equalizes the experience for all aspiring leaders. (2) Provides a clear leadership pathway where aspiring leaders can see a road map to how they can become a leader in whatever climbing pursuit they are interested in leading. (3) Provides early leadership opportunities, giving our members a chance to feel valued and develop their leadership skills early on, while they are also developing their technical skills. We believe this will lead to more leaders, and early identification of individuals who may have been overlooked for leadership opportunities in the past, thereby reducing the burden on our top leaders to run crag outings. We believe this will increase our trip offerings overall. You can learn more about the new…
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Fix Required Input Needed error on roster GHtbd
When you are trying to add someone to the roster it often spits back a "Required Input Needed" error even when you have entered someone's name or email correctly. Fortunately you can just hit Save and override error message but its confusing for new leaders.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
As best I can tell this was fixed with the Plone 5 update that was live on May 5, 2020. Please let us know if it’s still an issue.
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Need a way to mark courses/events/activities as led by staff vs. volunteers GH2707
Right now its getting difficult to report volunteer contributions for recognition and annual reporting versus staff contributions.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
A long time coming, but this is finally complete. The Activity, Course, and Event edit forms now all have a “Led by Staff” checkbox that is synced to Salesforce. Sara and decided that we do not need the history, and getting it accurately seemed nearly impossible, given that most of us have led as both staff and a volunteer.
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Option for "Closed" vs "Open" Activities
There needs to be a better way to handle closed activity sign-ups such as SIG-only outings. When hunting for activities, it is frustrating how many of the outings are actually closed events for a set group of people and not open to the public. Surely there's a way to remove these closed events from the publicly searchable activities board.
2 votes -
Update webpage text for how to close an activity
On https://www.mountaineers.org/volunteer/schedule-manage/activities#closing-activities
it states 'When viewing the activity, click on the "Roster" button in the orange admin panel on the left side of the screen. Under "Set Activity Results", you can choose a Trip Result, then click the "Save" button.'
It seems that 'close activity' has been moved out of the Roster section, and into a 'Manage Activity' section on the right hand side of the page. The text should be updated to indicate that.
Thank you!
1 voteThis has been updated. Thank you!
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No need for leader phone number in leaders permission email
When someone submits for leader permission, I get an e-mail with information about the requestor and activity -- but curiously it has my own leader information including phone number.
Since I end up just directly replying to those e-mails, which routes to the requestor, I've inadvertently been sending my phone number back to them all. Can the phone number be removed from the requestor form? It doesn't seem necessary
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Mar 2022.
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Improve Route/Place Summary (aka Search Results) View GH3574
Given that our Routes & Places have grown to support a wider set of options and variations, and that they support both land and marine activities, it would be better to display the entire summary and remove the detailed info at right column in the summary (aka search results) view of a route/place. See the attached mock-up.
1 vote -
Add our COVID Code of Conduct to website GH 3445/3446/3447/3450/3455
Add text acknowledging our COVID Code of Conduct, including a link to the reference page(s), to the event/activity creation page and the registration pop-up. Also add a note about the Code of Conduct to the top of all event and activity listings.
Add donation requests to free activities and events.
Better emphasize donation request in checkout process.
Add "Include credit card fees" for donations.
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun/Jul 2020.
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Improve MORE+ button
From feedback, it appears that many people fail to notice the "more+" button in activities, especially on cellphones. Because they don't see it, they don't read all the important info in leader's notes. The More+ button should be more prominent...possibly a brighter, solid color button? Better yet, how about all the info about the trip expanded so it's never missed?
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. As part of adding features for our events system, we moved the MORE+ button to the left, so it's easier to see.
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In addition to Leave no Trace consider As an Outdoor Ambassador, removing traces left by others
Not unusual to see some trash on the trail or campsite. Be a good steward, pick it up and pack it out. Consider always carrying a trash bag in your pack for this. It often only takes a few seconds to pick it up. Help keep the outdoors pristine! :)
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Thanks for sharing your idea. We agree that people should be good stewards of our natural places. In addition to sharing the principles of Leave No Trace as part of our Outdoor Ambassador program, we also regularly share responsible recreation tips with our community on our website, in our emails, and on social media. Most of our courses teach the “campsite rule”, to leave a place better than you found it, and many of our course students are required to complete eight hours of stewardship credit to graduate. For our latest resource, visit our blog from September 25, 2020, highlighting Leave No Trace tips for new hikers: https://www.mountaineers.org/blog/leave-no-trace-tips-for-new-hikers.
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On daily alert, display the day of the week GH3076/3077
The new Daily alert feature is nice, but it would be more helpful if it displayed the day of the week in the message. Most people are available only on certain days.
1 voteCompleted Jul 2019.
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It would help if when the leader enters the title that was previously a designated trail if it clearly shows this trail is still included un
It would help if when the leader enters a Routes and Places title that was previously a designated trail in planning a future trip if it clearly shows this trail is still included under a different route/place name
1 voteWe already have this capability. Thee are two places where we can indicate alternate titles, the Summary and the Title tab. Examples of each of these to this suggestion form Mount Olympus/Blue Glacier, https://www.mountaineers.org/activities/routes-places/mount-olympus-blue-glacier.
Also, the text in the Summary field and the titles in the Titles tab are indexed and used to rank results high in search results, so it should be easy to find Routes & Places by any of its alternate titles or words from the Summary.
If there are specific Routes & Places where we need to improve the Summary to indicate all of the options and variations for a route, or we need to add titles to the alternate titles list, please use the Route/Place Updates, Images & Resources Form, https://www.mountaineers.org/activities/route-place-updates-images-resources.
If you find an activity you led in the past on your My Activities page, you can find the route/place in that…
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Include a link to Post a Trip Report in Your Trip Is Closed notice
More trip reports might be written if a reminder/invitation to write link were tucked into the Your Trip Has Been Closed email.
1 voteWe already do. See the comments for the text of the email we send.
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Change map when destination is changed GH2018
When a trip leader changes the destination [route/place] for an existing trip [activity], the map coordinates [GPS Start and End points] don't change. They should probably change to the new destination [route/place].
[I think we also missed high point when adding and editing an activity. We should add that too when we do this.]
1 voteMar/Apr 2018
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Summit register at Mount Olympus Middle Peak
Need to make the Mountaineers summit register at Mount Olympus Middle Peak watertight and bring a register to put in it next time someone goes up there. I looked in it a few days ago. A few soaked scraps of paper is all that is in there. It is the first Mountaineers summit register container I have seen on any peak. Maybe this has some historical value? Will email a photo of it.
1 voteHi Jerry,
We’ve added a note on the Mt. Olympus route/place listing that the middle summit is missing a register and that registers are available at the Seattle Program Center.
We are also able to mail paper registers to people who aren’t able to stop by the program center and have their own summit tupperware or other watertight container. Email info@mountaineers.org if you have a summit attempt booked and want a register.
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Add Global Adventures Waiver to GA registration process
Make it so global adventure participants are prompted to fill out the global adventures waiver form when registering for the activity
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed July 2017
We added Application, Trip Agreement, and Release Forms to used with Global Adventure activities.
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