General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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59 results found
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Update webpage text for how to close an activity
On https://www.mountaineers.org/volunteer/schedule-manage/activities#closing-activities
it states 'When viewing the activity, click on the "Roster" button in the orange admin panel on the left side of the screen. Under "Set Activity Results", you can choose a Trip Result, then click the "Save" button.'
It seems that 'close activity' has been moved out of the Roster section, and into a 'Manage Activity' section on the right hand side of the page. The text should be updated to indicate that.
Thank you!
1 voteThis has been updated. Thank you!
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No need for leader phone number in leaders permission email
When someone submits for leader permission, I get an e-mail with information about the requestor and activity -- but curiously it has my own leader information including phone number.
Since I end up just directly replying to those e-mails, which routes to the requestor, I've inadvertently been sending my phone number back to them all. Can the phone number be removed from the requestor form? It doesn't seem necessary
1 voteCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Mar 2022.
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Improve Route/Place Summary (aka Search Results) View GH3574
Given that our Routes & Places have grown to support a wider set of options and variations, and that they support both land and marine activities, it would be better to display the entire summary and remove the detailed info at right column in the summary (aka search results) view of a route/place. See the attached mock-up.
1 vote -
Allow Participants to be Bulk Assigned Volunteer Hours GH3364
Our requirement for the Stewardship Credit badge is 8 hours of stewardship-related work which can be obtained many ways. We have many stewardship activities, but some of them only require 2-4 hours of work. To make this easier to track, we'd like to be able to bulk assign volunteer hours to participants in these cases
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
This is complete. Look for the "Check this box to assign volunteer hours to participants too" checkbox when closing an activity.
We're working on how to integrate this this the Stewardship badge soon (seehttps://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41870725-assign-the-stewardship-credit-badge-based-on-stewa).
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Route/Place Missing Photo Finder
Develop a way to find Routes & Places that are missing a photo so that anyone may find a route/place where we need a photo to make our website more content rich.
2 votes -
Add our COVID Code of Conduct to website GH 3445/3446/3447/3450/3455
Add text acknowledging our COVID Code of Conduct, including a link to the reference page(s), to the event/activity creation page and the registration pop-up. Also add a note about the Code of Conduct to the top of all event and activity listings.
Add donation requests to free activities and events.
Better emphasize donation request in checkout process.
Add "Include credit card fees" for donations.
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun/Jul 2020.
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Improve MORE+ button
From feedback, it appears that many people fail to notice the "more+" button in activities, especially on cellphones. Because they don't see it, they don't read all the important info in leader's notes. The More+ button should be more prominent...possibly a brighter, solid color button? Better yet, how about all the info about the trip expanded so it's never missed?
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. As part of adding features for our events system, we moved the MORE+ button to the left, so it's easier to see.
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In addition to Leave no Trace consider As an Outdoor Ambassador, removing traces left by others
Not unusual to see some trash on the trail or campsite. Be a good steward, pick it up and pack it out. Consider always carrying a trash bag in your pack for this. It often only takes a few seconds to pick it up. Help keep the outdoors pristine! :)
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Thanks for sharing your idea. We agree that people should be good stewards of our natural places. In addition to sharing the principles of Leave No Trace as part of our Outdoor Ambassador program, we also regularly share responsible recreation tips with our community on our website, in our emails, and on social media. Most of our courses teach the “campsite rule”, to leave a place better than you found it, and many of our course students are required to complete eight hours of stewardship credit to graduate. For our latest resource, visit our blog from September 25, 2020, highlighting Leave No Trace tips for new hikers: https://www.mountaineers.org/blog/leave-no-trace-tips-for-new-hikers.
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Add "Maximum Route/Place Capacity" field for route/places GH2937
Add a field for routes/places that shows the maximum total capacity (over all bookings) for each route/place.
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2019.
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On daily alert, display the day of the week GH3076/3077
The new Daily alert feature is nice, but it would be more helpful if it displayed the day of the week in the message. Most people are available only on certain days.
1 voteCompleted Jul 2019.
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Default "Summary" section for educational activities GH2923
Use the summary section that has been entered into the activity template for clinics, seminars, lectures, and field trips as the default once you have selected the appropriate template. Right now, summary sections are written up in the template, but they don't automatically populate in the activity listing.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Mar 2022.
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It would help if when the leader enters the title that was previously a designated trail if it clearly shows this trail is still included un
It would help if when the leader enters a Routes and Places title that was previously a designated trail in planning a future trip if it clearly shows this trail is still included under a different route/place name
1 voteWe already have this capability. Thee are two places where we can indicate alternate titles, the Summary and the Title tab. Examples of each of these to this suggestion form Mount Olympus/Blue Glacier, https://www.mountaineers.org/activities/routes-places/mount-olympus-blue-glacier.
Also, the text in the Summary field and the titles in the Titles tab are indexed and used to rank results high in search results, so it should be easy to find Routes & Places by any of its alternate titles or words from the Summary.
If there are specific Routes & Places where we need to improve the Summary to indicate all of the options and variations for a route, or we need to add titles to the alternate titles list, please use the Route/Place Updates, Images & Resources Form, https://www.mountaineers.org/activities/route-place-updates-images-resources.
If you find an activity you led in the past on your My Activities page, you can find the route/place in that…
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Include a link to Post a Trip Report in Your Trip Is Closed notice
More trip reports might be written if a reminder/invitation to write link were tucked into the Your Trip Has Been Closed email.
1 voteWe already do. See the comments for the text of the email we send.
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Create a Single-Pitch Sport Climb Leader badge ~WebsiteContent
A pathway to leadership for students who participate in the Leading Bolted Routes or Sport Climbing courses would serve to create a pipeline of knowledgable, interested instructors for future courses, and help to ensure that Mountaineers' high standards are maintained during instruction in future classes and on official sport climbing trips.
This badge would be distinct from any of the other existing climb leader badges, but would require a similar pathway-- leadership, WFA/MOFA, resume, etc.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Thanks for your suggestion. Last fall, we completed the modularization and reorganization of our climbing leadership structure. This new structure achieves a number of important outcomes: (1) Offers transparency to the students and equalizes the experience for all aspiring leaders. (2) Provides a clear leadership pathway where aspiring leaders can see a road map to how they can become a leader in whatever climbing pursuit they are interested in leading. (3) Provides early leadership opportunities, giving our members a chance to feel valued and develop their leadership skills early on, while they are also developing their technical skills. We believe this will lead to more leaders, and early identification of individuals who may have been overlooked for leadership opportunities in the past, thereby reducing the burden on our top leaders to run crag outings. We believe this will increase our trip offerings overall. You can learn more about the new…
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Remove "Getting Started Series" from the Activity Leader Rating GH2781
It's confusing to see "Getting Started Series" in the activity search results as an option when we no longer have a formal "Getting Started Series" program.
7 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Complete Jun 2022. We removed the "For Beginners (Getting Started Series)" item from the Leader Rating List. Future activities with this rating were changed to "Casual."
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STOP Allowing Registration to Occur Before Registration Begins
Field Trips are full before registration date. Wtf? This makes registration dates pointless!!! As a new Scrambling student I’m patiently waiting for field registration to begin only to realize they are full prior to registration. Members are fine getting leader’s permission but should have to wait till the registration is open to register not before.
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We provide leader training in our new leader orientation and leadership development programs, in our online resources, and in our Leader Lines email newsletter to address this issue.
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Please create two "outdoor leadership" activity types ~Salesforce
In order to track what the mountaineers does in terms of outdoor leadership, we would like two activity types:
Leader Development - Leadership Skills
Leader Development - Technical SkillsBelow is the email thread for background:
Here’s a really quick stab at some language, for nothing else than to give us something to edit:Leadership Skills
- May or may not be activity-specific.
- May or may not have a focus on outdoor leadership.- Emphasis on facilitation, instruction, and/or group leadership.
Technical Skills
- Activity-specific.
- Skill development in activity that this person leads or aspires to lead. (Not…7 votesCompleted Feb 2019
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Reclassify Snowshoe Routes and Trips Using New S/T Rating System ~WebsiteContent
This posting is the result of 1) a few years of cross-branch discussions among the Snowshoe Programs of the various branches, and 2) email discussions with the Program Center about how to go about changing the rating system used to classify Snowshoe trips. The feedback we received from the Program Center was that the correct way to document our request for changing the website was to post the changed to feedback.mountaineers.org.
The Snowshoe Programs of the various branches would like to change the way that Snowshoe Routes and Trips are rated so that each route/trip has a separate Strenuous and…
8 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Nov 2021. The snowshoe Routes & Places, https://www.mountaineers.org/activities/routes-places#b_start=0&c4=Snowshoeing, were updated per the Snowshoe Clubwide Standard, https://www.mountaineers.org/about/vision-leadership/board-of-directors/clubwide-activity-standards/snowshoeing/view.
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Leader "Difficulty" Rating Default to Blank GH2331
Currently when listing a new activity, the "Leader Rating" field defaults to "For Beginners (Getting Started Series)" There are cases where a trip is NOT for beginners, but the leader never changed their rating. Can the Leader Rating default to blank, and require the leader to select one of the options rather than default to For Beginners?
11 votes -
Add Title Choices to Routes & Places for Use with Activities GH1476
To make it easier to better title activities where the route place has broadly varying options and alternatives, provide a list of alternate location names that may be used.
Specifically, when scheduling an activity allow the leader to choose an alternate title from an "Alternate Route/Place Title" list that is populated from a route/place "Route/Place Titles for Activity Titles" list.
Here's an example:
For a scramble of "Silver, Tinkham & Abiel Peaks," https://www.mountaineers.org/explore/routes-places/silver-tinkham-abiel-peaks, the activity title currently is and by default after implementing this idea would be:
Alpine Scramble - Silver, Tinkham & Abiel Peaks
Alternate activity titles with…
32 votesWe now have the ability to have alternate titles for routes/places that have a couple different destinations but all use the same access and thus we wouldn’t want two different Mountaineers groups there on the same day.
An example is Snow & Gem Lakes. This trip can now simply be titled Gem Lake or Snow & Gem Lakes. Or if you are only climbing Tinkham and Silver Peaks you can now pick just those two peaks even though the listing has Silver, Abiel & Tinkham Peaks.
The ability to switch to an alternate title is in the Route/Place tab when you are in the activity edit form while scheduling or editing an activity. It’s the same place you’d edit the date or choose a new route/place for the activity.
Please note that this alternate title is not supposed to replace the summary. For example the title is not Gem Lake…
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