General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Add a "Choose Date Range" Option to Lodge Stay Rosters GH2269

    Add a "choose date range" option to the lodge stay rosters (e.g. https://www.mountaineers.org/about/locations-reservations/stevens-lodge/lodge-stay-rosters). It would be like the choose dates we have at the top of the My Activities page.

    This will allow lodge admins to do a bit of end of season data analysis and recruit lodge guests for work parties.

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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →

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    Medium Priority  ·  Jeff Bowman responded

    We will work on Salesforce reports and dashboards for outdoor centers to start. Once we have a better handle on what’s needed, we’ll likely roll this into a website committee reporting needs project.

  2. SHOW AUTOMATIC WARNING FOR AUTOMATIC FAILED PAYMENTS AND EXPIRING CREDIT CARD SD432

    Change the "about to be charged" message to a "your payment failed" message on the My Payments page when a scheduled payment fails (annual dues and/or monthly donation). Also show a red warning on the main My Profile page and the My Payments page if the credit card if it expires before one of the person's automatic payments is scheduled.

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    Medium Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  3. CANCEL/STATUS BUTTON FOR BOOK & MERCHANDSIE PURCHASES SD355

    Introduce a function for people to cancel or view their book and merchandise orders after purchase.

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    Medium Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →

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  4. RENAME CATEGORIES IN BOOKS FACETED SEARCH SD351

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    Medium Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Add a photos tab SD434

    Add a photos tab next to the course materials tab to show potential participants what they can expect in the course.

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    Medium Priority  ·  1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

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