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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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93 results found

  1. Promo Codes: Discounts that trigger when someone fulfills a requirement SD521

    As a site visitor let me use a promo code to get a discount that applies when I hit certain prerequisites. For example, spend $100 get a 20% discount, or buy 6 books get free shipping.

    2 votes

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  2. Promo Codes: Offer Discount for Books Added via a Registration Process SD425

    As a person registering for a course, course activity, trip activity or an event, give me a discount on any of the books that I added to my shopping cart from the book page shown at the end of the registration process. When I'm viewing the recommended books page, during checkout it will show me the amount of discount I'll receive.

    If I have a member promo code in the same cart, whichever promo code is greater will apply (the better deal). This book promo code will apply even if I register for the course at a different time.

    3 votes

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    0 comments  ·  Books  ·  Admin →
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  3. Promo Codes: Buy One Get One Free SD334

    As a site visitor allow me to use a promo code to purchase one item and receive another of equal or lesser value for free.

    2 votes

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    0 comments  ·  Books  ·  Admin →
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  4. Add a Calendar View of the My Activities Page SD411

    As a logged in member or guest, allow me choose a calendar view/display of the My Activities page where I can see all of my activities on a calendar and subscribe to an iCal feed of my activities and events so that I can better manage my schedule.

    NOTES:
    Ideally we'd continue to have one My Activities page and add "buttons" to toggle between the "List" and "Calendar" views, even though they may be two different pages/links.

    16 votes

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    Medium Priority  ·  9 comments  ·  Members  ·  Admin →
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  5. Selecting from the Dropdown

    When you select from the search/suggestions box ("You May Also Like" section, for instance), it jumps around and makes it hard to select with precision.

    For example, as admin when I try to create a discount code and I need to add multiple items with the keyword "mountain", it is next to impossible to scroll and pick a tile that is in-between transitions.

    Another example is "Recommended Reading" on many of our content types.

    1 vote

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  6. Use different formatting for book title and subtitle in search GH2782

    It is really messy looking at book titles in their search results view that have subtitles because its all the same big font.

    3 votes

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    Medium Priority  ·  1 comment  ·  Books  ·  Admin →
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  7. Utilize Gallery View for Images on Routes & Places GH2825

    Like we have for our book and merchandise detail pages, use a main image display and thumbnails below for the route/place images(s) displayed at the upper right of each route/place.

    An alternative that may be less effort is to add a "Gallery" tab to the tabbed nav area and show all images in the route/place's "Images" folder with the "Gallery" view.

    0 votes

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  8. Create "Trip Reporter" Badge ~WebsiteContent

    What if we created a “Trip Reporter” badge (or some such name) to award to folks who leave 5+ trip reports a year? This would encourage more people to leave trip reports, and help with our goals to gamify membership engagement.

    Here's a good trip reporter example: https://www.mountaineers.org/members/dave-morgan/trip-reports

    1 vote

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    Medium Priority  ·  0 comments  ·  Members  ·  Admin →
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  9. Make it possible to add merchandise when renewing or buying a membership or gift membership GH2754

    It'd be neat to be able to buy a mountaineers hat or pint glass when joining and/or buying a gift membership for someone.

    You might also like section should show up on Join the Mountaineers page in addition to showing on the shopping cart.

    Similar set up for gift memberships

    3 votes

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    Medium Priority  ·  1 comment  ·  Members  ·  Admin →
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  10. Add Requested Info field to Courses GH2756

    Add an additional field on courses that prompts students to provide info when signing up for a course. For summer camps this can allow us to collect T-shirt size or could be used for questions about kayak rentals for kayak students etc.

    3 votes

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  11. Add Additional Price/Age Options for Lodge Stays SD666

    Add additional age groups for different lodge pricing. Some lodges allow younger members others don't and Meany previously had toddler pricing.

    1 vote

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    Medium Priority  ·  4 comments  ·  Lodges  ·  Admin →
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  12. Make better season pass functionality for lodges

    Allow me to enter a season pass code for each person I am registering and pay for those who don't have season passes in the same transaction.

    3 votes

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    Medium Priority  ·  2 comments  ·  Lodges  ·  Admin →
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  13. Add activity templates to accomodate seasonal variations for climbing

    When we transition to skill badges as pre-requisites for trips I'd like to be able to modify the default pre-req badges on the activity I list depending on the season. For example if I lead a trip to the tooth in June I want it to have all of the regular basic alpine skills like snow travel, belay etc but in August I want to be able to remove the snow travel skill pre-requisite or have a template that brings up a different set of requirements.

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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    Medium Priority  ·  Jeff Bowman responded

    This will require committee buy-in, update of our activity standards, and adequate explanation so leaders an participants understand them.

  14. Gallery View: Slide Show and Grid View SD631

    Add slide show and grid view to galleryview for folders (not Book and Merchnadise details pages):

    Slide Show: Add a slide show selector to galleryview with full screen, timer and left/right arrow controls.If there are videos (or any non-image content) in the folder, skip them.

    Grid View: Add a grid selector and display a grid of thumbnails in galeryview. Open the image in a popup overlaying the grid/page when clicked. Close the popup via an "X" in the upper right of the image popup (and maybe left/right arrows on the popup?).

    Image Download Note: Though it's worth noting that currently…

    0 votes

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    Medium Priority  ·  0 comments  ·  Members  ·  Admin →
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  15. Show Events in a Course's "Course Requirements" Tab GH2827

    We often have graduation celebrations at the end of a course. These are just events to which the committee, leaders, instructors, students, graduates and former graduates are invited to attend. It would be great if they could be RSVP-style events that appear in the course's "Course Requirements" tab. That would save having to "double list" by listing an activity that is really not needed an would also need to be closed.

    Implementation Note: Add a field to the Event add/edit form to choose one or more Course Templates to list the event on courses within that template and where the…

    2 votes

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  16. Add ability to add end date to monthly donations GH2761

    Make it possible to set up monthly donation for a specific time period. Ideally be able to be put in an amount with an expiration date. We had a number of donors at the breakfast who were interested in giving say $250 but wanted it in $50 increments for 5 months.

    2 votes

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  17. Connect Senior Household Memberships

    Add functionality to connect Senior households memberships where both people in the household can switch between accounts, just like Family accounts.

    2 votes

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    0 comments  ·  Members  ·  Admin →
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    Medium Priority  ·  Jeff Bowman responded

    We have a number of critical items currently on our high priority list, and while this would certainly be a benefit for our senior members, this project does not yet have enough votes to warrant higher prioritization, and, because it’s an improvement to existing functionality, we must prioritize it below things which need to be fixed or built for the first time.

  18. My Gallery

    Add a My Gallery section to My Profile that where I can upload photos and where photos I've uploaded to the the website in other areas like Trip Reports are displayed.

    Ideally all photos I've added would be displayed by default, but I would be able to choose to hide certain ones from My Gallery even though they would still be displayed elsewhere on the website.

    1 vote

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    Medium Priority  ·  1 comment  ·  Members  ·  Admin →
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  19. Note major jewish, christian and muslim holidays on online calendar to promote inclusivity and avoid double booking

    It'd be great if the online reservation calendar noted major holidays like rosh hashanah, yom kippur, Eid Al-Fitr, easter etc so that volunteers are less likely to schedule activities on courses on those evenings. This would go a long way towards building an inclusive culture at The Mountaineers.

    2 votes

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    Medium Priority  ·  0 comments  ·  Events  ·  Admin →
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  20. Search and filter hikes by vertical gain, mileage, and distance using range sliders

    Search and filter hikes by vertical gain, mileage, and distance using range sliders, similar to WTA's interface.

    ...and allow for further filtering of results by geo using map zoom functionality, similar to that of Zillow NOTE: We already have map view, see the comments.

    2 votes

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    Medium Priority  ·  2 comments  ·  Search  ·  Admin →
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