General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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52 results found
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Improve Address Entry & Management GH2975/3062/3146
(1) When a user buys books or merchandise and checks out as a guest, use the shipping address they entered as the billing address on the page where we collect their credit card information. Or maybe it's better if we add a "Billing address is same as shipping address" checkbox above the billing address fields. This seems like the better, more common user experience.
(2) Add shipping address fields to the contact profile and rename "address" fields to billing address. Use the shipping and billing addresses as defaults for purchase for logged in users. Sync the shipping address to Salesforce.
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4 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
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Catch and Handle API Tax Rate Exceptions GH2919
As a site visitor purchasing books and/or merchandise, show me an error message if the tax API fails so I know how to get my order placed. We think the best is to retry a few times and if that fails use a fallback rate from site settings.
6 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2020 by using a fallback tax rate for Tax API errors.
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Re-sync Failed Plone-Acumen Transactions GH2921
Add a "Re-sync to Acumen button to receipt pages to enable Mountaineers staff to re-sync a transaction to Acumen. With power outages, Acumen posting, and server maintenance, this will make it easier to get any missed orders to Acumen without having to enter them manually.
6 votes -
Creating book/product bundles GH2996
I'd like to return the ability to create bundles in Plone, e.g. Day Hiking bundle.
Right now, the problem with the old way of doing bundles are a) Acumen -> Plone inventory would always show 0, a1) "faking" inventory has no way to stop if 1 or more book in bundle runs out, and b) a pain to create royalties/requires too many staff to set up a single product
3 votes -
Use Only the Imprint Field for Books GH2942
When importing books, use only the "Imprint" field from the Product Marketing object in Acumen. It appears that we are combing the Publisher and Imprint fields to make "Publisher/Print" and it's looking a bit messy:
2 votes -
Improve Book Author Import GH2780/2803
(1) Set up author bios to get exported/imported the same way that we do the book long descriptions, to avoid the need to truncate them.
(2) In the Acumen-Plone sync, automatically check the "Show in byline" box for all contacts if there are three or fewer authors on the book's roster. Note that we'll manually update book rosters for this when there are four or more on the book's roster.
3 votesCompleted Jun 2019.
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Add "feedback" link on the books pages
Can we add a "feedback" hyperlink to the bottom of the books home page like there is on all the programs pages?
thanks!
1 vote -
Updating the Book Details Page "Reviews" Tab GH2889
Under a product page (e.g. https://www.mountaineers.org/books/books/explore-europe-on-foot-your-complete-guide-to-planning-a-cultural-hiking-adventure) there’s the “Review” tab that we are currently pulling from Goodreads. We now want to replace the Goodreads Review with the Reviews data in Acumen: Prod Marketing -> Descriptive -> Review.
2 votes -
Limiting amount of text for "Featured Authors" on the homepage GH2795
On the books homepage (https://www.mountaineers.org/books), some authors will have a lot more text show up on the "Feature Authors" portlet. Can we limit that to only display a maximum of 10 lines (or whatever looks the nicest), perhaps with a "Read More" link to expand the text if needed
3 votes -
Create an Authors Group GH2801
Can we create a separate group for Mountaineers Books authors, for easier management? Thanks much!
2 votes -
2 votes
Apr 2018
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Backordered and Pre-ordered Books & Merchandise: Email Notification SD306
As a site visitor. for books and merchandise items that are "out of stock," that is backordered or per-ordered, allow me to request an email notification when the item is back in stock so I can choose to purchase the item then if I still want it.
3 votesCancelled ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We no longer need this because we implemented the full pre-order and backorder system.
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Books Home Page: Social Media Feed SD633
As a site visitor show me a Mountaineers Books social media feed on the home page so that I may keep up with the latest news from Mountaineers Books.
3 votes -
Import Events from Facebook (upgrade plone.app.events) SD628
As Mountaineers staff I need to import events from Facebook (that I exported to a .ics file) to an "events" folder on our website so that I do not have to double enter items.
3 votes -
Backordered and Pre-order Books & Merchandise: Charge & Ship SD627/654/655/656/662
As a customer allow me to pre-order or backorder a book that is not yet available or out of stock. When the book is available, charge my credit card, and ship the book I ordered to the shipping address I specified.
4 votesCompleted Jun 2019.
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Promo Codes: Offer Discount for Books Added via a Registration Process SD425
As a person registering for a course, course activity, trip activity or an event, give me a discount on any of the books that I added to my shopping cart from the book page shown at the end of the registration process. When I'm viewing the recommended books page, during checkout it will show me the amount of discount I'll receive.
If I have a member promo code in the same cart, whichever promo code is greater will apply (the better deal). This book promo code will apply even if I register for the course at a different time.
3 votesPlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
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Promo Codes: Buy One Get One Free SD334
As a site visitor allow me to use a promo code to purchase one item and receive another of equal or lesser value for free.
2 votesPlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
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Use different formatting for book title and subtitle in search GH2782
It is really messy looking at book titles in their search results view that have subtitles because its all the same big font.
3 votes -
Recommended Reading for Events GH3551/SD583
Show a list of the “recommended reading” when RSVPing for an event so that members and guests may more easily purchase books for events like BeWild and new book releases.
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Please stop commercial offers on this site
Please stop presenting book offers every time I register for an activity. The big yellow "Proceed to checkout" button, and the tiny "No thanks" alternative, are particularly unsavory. This is a nature association, not a late-night TV sales channel!
2 votesWe understand that some view these as commercial; offers, but we view them as making sure our members and guests have the materials they need for their courses and trips.
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