82 results found

1. Course Activity Data Export Improvement GH3028

   Investigate alternatives for the Course Activities Export. It takes several minutes to get the datatables view, because there are often several thousand records associated with the request. There may be more, but few options are:

   • Check how much overhead there is in Diazo processing of the markup? Avoiding that may be one reason that converting the main course roster view to be React-based helped so much. If that's correct you could possibly load this part of the page in an iframe that bypasses Diazo.

   • A bit off the wall... After clicking the "download" button, display a message (in a popup?) that says, "We are processing your request and will email you a link to download your data when it is ready." Then we do the processing "in the background" and create a file that can later be downloaded. We'll need a cron job that deletes these files when they are ~48 hours old.

   • Add an intermediate filtering step. If our volunteers can give me some scenarios where they would pre-filter the data and we can determine that the data set is reduced enough in these cases to sped up the download, this might be worth implementing.

   • A bit like pre-filtering, we might consider a scenario like our Course Template Roster with a twist. After selecting (or not selecting) a subset of people from the team roster, go to a page of filters but with no results yet. After the user chooses some filters, they have to click a button to get the results. If they still want all the results, they can get them, but we can have a caution on the page about potential data set size and "download" time.

   Investigate alternatives for the Course Activities Export. It takes several minutes to get the datatables view, because there are often several thousand records associated with the request. There may be more, but few options are:

   • Check how much overhead there is in Diazo processing of the markup? Avoiding that may be one reason that converting the main course roster view to be React-based helped so much. If that's correct you could possibly load this part of the page in an iframe that bypasses Diazo.

   • A bit off the wall... After clicking the "download" button, display a message (in a popup?)… more

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2. book recommendations

   It would be nice if we could recommend books other than those published by the Mountaineers. For the Naturalists' annual course, they use a book that is better than what the Mountaineers has published. For the Photography Committee, there are really only two instruction books published by the Mountaineers. We should be able to add any book listed on Amazon to better help our students.

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   Completed  ·  Jeff Bowman responded

   The recommended and required reading sections of various types of content on our website are specifically for books, maps and merchandise that we can ship from our warehouse.

   For other books, etc. information can be added to the rich text sections of the content item. For formatting and more info, please see our Publications Style Guide, https://www.mountaineers.org/volunteer/leader-resources/publications-style-guide#references.

3. Automatically Add Instructors to Committee Roster GH2511

   When an person registers for or is registered for an activity as an Instructor, in addition to adding them to the course's team roster (if part of a course), add them as an Instructor to the sponsoring Committee's team roster as an instructor or check their instructor box if they are already on the Committee's team roster and their Instructor box is not already checked.

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4. Add "Applied" as a Registration Status Option GH2950

   Add a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following years to see who has applied multiple times.

   Overall, the advantages to this "applied" status are: visibility for course leaders on who has applied multiple times; reduction of overall admin lift for course leaders running application processes; accurate data for waitlists so that we can see clearly where our pinch points are.

   Add a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following years… more

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5. Create a course roster export that contains field trip and trip result statuses for all students and corresponding activities SD665

   Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.

   This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.

   It would also be good to see everyone who got marked as Needs Improvement/Failed in one place so we can email them to schedule a make up.

   This download would have the information that is in the "Review" link located next to each students name in current course rosters but show it for all students in one combined download.

   For courses that have fewer requirements we are also hoping to create a course management tool that allows for some more bulk review/graduating directly from the website (see http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/34401673-course-activity-review-tool-for-courses-with-2-3-a) . However for courses with many requirements and experience trips we have to have this in a download form rather than viewable roster otherwise its too hard to view on our pages.

   Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.

   This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.

   It would also be good to see everyone who got marked as Needs Improvement/Failed in one… more

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   Completed  ·  Jeff Bowman responded

   Completed Jun 2019.

6. Automated email notification for people in waitlist x days before the course start

   Currently some courses have lots of people in the wait list. Some of these people are registered in the wait list months before the course starts. If there is an automated notification to remind them that they are still on the waitlist. And ask them to cancel from the waitlist if they already have some other plans. Hopefully we will end up only with those who are still interested in taking the course. So we can offer the course to those who are still interested and we don't waste time offering to those who are already have other plans.

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   Completed  ·  AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) responded

   Completed Aug 2020.

7. Add optional "Date to Assign Student Badge" for courses

   Add an option under course settings for when the "Student Badge" is assigned. Currently it is assigned when someone registers. The issue is that Student Badges are used as prerequisites for trips. This means that as soon as someone registers for the Scramble class, the website will let them sign up for Scrambles. We should wait to assign the student badge until students are far enough through the course to actually go on trips.

   I'm open to other suggestions on how to handle this, but delaying issuing the badge seems like a simple to implement method.

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8. Add start month to automated year attached to courses etc

   For courses and activities, the year auto-populates in the listing, but the accounting department needs the month to be part of that, otherwise they have to manually go into each listing to find out what month the course happens and where to book the revenue

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   Completed  ·  AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) responded

   Completed Oct 2020. Adding the start date to the Salesforce report accenting uses to enter data into Acumatica is sufficient.

9. Course activity review tool for courses with 2-3 activities SD664

   Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).

   For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/34125481-create-a-course-roster-export-that-contains-field

   Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).

   For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing… more

   7 votes

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   High Priority  ·  Jeff Bowman responded

   Please see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.

10. Instructors for seminar/clinics GH2883

    I just noticed there's no option for an "instructor" role in the seminar/clinic template. Can we add this? Seminars/clinics are often course-like in that they have instructors.

    thanks!

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    Completed  ·  AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) responded

    Completed Dec 2020.

11. Allow course leaders to offer spots to students whose offer has expired GH2971

    Right now students are offered a spot and they have 5 days to complete offer and then they are put into cancelled mode. Students also can be trying to complete their offer online and for courses where you have to pick field trips they often navigate away from the screen to check calendars and when they come back the 30 minutes is up and they have been kicked into cancelled mode. Both of these cancellations usually result in the student reaching out to the course leader and the course leader is unable to offer them a spot so instead member services has to get involved. Its just an annoying two step process instead of a one step process that empowers leaders to handle their rosters.

    Right now students are offered a spot and they have 5 days to complete offer and then they are put into cancelled mode. Students also can be trying to complete their offer online and for courses where you have to pick field trips they often navigate away from the screen to check calendars and when they come back the 30 minutes is up and they have been kicked into cancelled mode. Both of these cancellations usually result in the student reaching out to the course leader and the course leader is unable to offer them a spot so instead member… more

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    Completed  ·  Jeff Bowman responded

    Completed Apr 2019.

12. Create functionality that allows the use of course pages to assign badges to students opting for the modular route w/ other system org wide

    As courses create a modularized option (such as Basic Alpine), and where course and committee leaders use course pages as a way to easily assign badges to students that complete all of the requirements, a way to catch or exclude repeated rosters and data points across all of our systems and for the organization as a whole is needed.

    Course leaders have requested the use of course pages as a way to more easily and efficiently assign badges themselves instead of the need to pass off to staff. However, this could create duplicate data points in our integrated software services such as salesforce. Strategies to help keep data and information tidy over time would be helpful for administrative, management, resource allocation, committee, and executive leadership decisions.

    As courses create a modularized option (such as Basic Alpine), and where course and committee leaders use course pages as a way to easily assign badges to students that complete all of the requirements, a way to catch or exclude repeated rosters and data points across all of our systems and for the organization as a whole is needed.

    Course leaders have requested the use of course pages as a way to more easily and efficiently assign badges themselves instead of the need to pass off to staff. However, this could create duplicate data points in our integrated software services… more

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13. Course page not loading with high volume visitation, Speed GH2785

    When course participants visit this page at the same time and try and click Manage Registration no one else can visit the course page. Specifically we had about 75 out of the 100 participants were online trying to sign up for their hikes at 9:00AM yesterday. We had 25 hikes that all went "live" for registration at 9:00 (these are our April CHS hikes). The offerings were split evenly -- 12 CHS1 hikes and 13 CHS2 hikes -- and, from what I can see, the participants were attempting to sign up for a real variety, not just 2 or 3 in particular. None of the hikes appeared to be in greater demand, or filled up faster than the others. Looking over the numbers this morning, it appears about 89 people signed up over the course of the day (most in the morning after the website issue was resolved). The breakdown percentage was 56%/44% (CHS2/CHS1)

    https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-hiking-backpacking/seattle-hiking-committee/course-templates/conditioning-hiking-series/conditioning-hiking-series-seattle-2018

    When course participants visit this page at the same time and try and click Manage Registration no one else can visit the course page. Specifically we had about 75 out of the 100 participants were online trying to sign up for their hikes at 9:00AM yesterday. We had 25 hikes that all went "live" for registration at 9:00 (these are our April CHS hikes). The offerings were split evenly -- 12 CHS1 hikes and 13 CHS2 hikes -- and, from what I can see, the participants were attempting to sign up for a real variety, not just 2 or 3… more

    3 votes

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    Completed  ·  Jeff Bowman responded

    We’ve optimized the course page and manage course activity registration dialog, and added a sever that we can turn on as needed for times like these when there are many people registering for many course activities.

    Oct 2018

14. Fade the badge image (but keep on profile) when a badge expires

    Instead of removing the badge image from someone's profile when their badge expires, it would be nice to fade the image ... this would show that the badge is no longer current, but it would also provide a better snapshot "history" of that person's past participation.

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15. Practice Sessions

    In order to accommodate activities that are not trips and not instructional in nature, we would like to create a category called "practice sessions" that function exactly like clinics. Currently, these would be used to house pool practice sessions (currently listed as clinics) and open climb nights (currently listed as events and therefore we aren't requiring online waivers or QYL for youth to come). We (Sara, Becca, Tess) think that this could potentially require very little development and have a positive impact across the organization. I'm happy to chat more about it!

    4 votes

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    Completed  ·  AdminKristina Ciari Tursi (Admin, The Mountaineers) responded

    This was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.

    
    

    Thank you for your patience and feedback.

16. Integrate mountaineers.org Website and Learning Management System (LMS, aka eLearning) SD636++

    Integrate the Learning Management System (LMS, aka eLearning) with our website so that when people are added to a roster in they are added in the LMS and receive appropriate course materials.

    15 votes

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17. Clarify rolling enrollment confirmation emails ~SFOnly

    Right now the email shows only the start date of the first course lecture/field trip which is confusing. Make it so both start and end dates show AND it states that it is rolling enrollment and the individual course dates will be shown in separate activity email

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    Completed  ·  Jeff Bowman responded

    Jun 2018

18. Add Ability to Exclude Instructors from Getting Registration Conflict Check for a Course Activity SD667

    Make it so instructors can be excluded from conflict checking but not participants. For example for pool play sessions for sea kayaking course we need instructors for afternoon and morning sessions but students we only want to be able to sign up for one session.

    11 votes

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19. Course-to-Activity Roster Management SD440

    Allow an activity roster to be populated from a course roster. This will be helpful for our Summer Camps.

    7 votes

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    High Priority  ·  Jeff Bowman responded

    Please see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.

20. Make separate feedback form for instructors at field trips GH1865

    Feedback form is identical for both participants and instructors at a field trip - the questions should be tailored differently.

    19 votes

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    Completed  ·  Jeff Bowman responded

    We had a separate instructor feedback form for course listings only and now we have a separate form for instructors at field trips rather than the same form as participants.

    We are now gathering info about whether leaders felt prepared for their role in addition to the regular safety and curriculum feedback info.