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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

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75 results found

  1. No leader permission requests without valid waiver.

    If a participant making a request to sign up for a trip does not have a valid waiver, the system should inform the requester directly to resolve the matter before sending the request to the trip leader. As it is now, the system relays the request to the trip leader without regard to waiver status, resulting in a waste of time and effort when a requester's waiver is not valid.

    3 votes

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    0 comments  ·  Volunteers  ·  Admin →
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    Low Priority  ·  Jeff Bowman responded

    We will likely send reminders to sign your waiver once we have better timed email sending capability later this year, making this much less of an issue.

  2. Make names on roster open their profile so you can view all badges, activities and course history GH1490

    When I click on participants names in the roster it only shows their
    basic profile data. When I click on names in the roster I'm doing it to
    see their recent activities and how much they have done recently. So I
    have to instead copy and past their name into the search button. Its
    time consuming doing this for a whole roster of names. Clicking the
    names in the roster should take you right to the profile screen where
    you can click someone's activities.

    1 vote

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    Completed  ·  0 comments  ·  Volunteers  ·  Admin →
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  3. Creating and finding volunteer opportunities SD404/389/390/392/393

    Features need:
    * Skills & Interests Widget
    * Posting opportunities
    * Finding opportunities
    * Reporting hours from opportunitity rosters
    * Opting into recieving emails about opportunities

    1 vote

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    Low Priority  ·  0 comments  ·  Volunteers  ·  Admin →
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  4. Finding Volunteers SD404/391

    Now that we are collecting volunteer skills and interests on My Profile, we need a way to find those whose interests and skills match available volunteer opportunities.

    0 votes

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    Completed  ·  0 comments  ·  Volunteers  ·  Admin →
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  5. Entering, Tracking and Reporting Volunteer Hours SD394++

    Some features needed:
    * Self-reporting volunteer hours (e.g. projects and committee meetings)
    * Add a My Volunteer Hours page (self-reported, activities, courses and events [and volunteer opportunities])
    * Printing volunteer hours for company matching
    * Salesforce volunteer hours reporting

    9 votes

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    5 comments  ·  Volunteers  ·  Admin →
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  6. Add "Slider Images" to Branch Home Pages SD385

    Allow branch admins to add images to their branch 's page that will be "slider images" similar to the main mountaineers.org home page. They will be images only (no special text, boxes or links).

    Some thought this was part of the branch home page design, but that was not perfectly clear in specification.

    1 vote

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    Low Priority  ·  0 comments  ·  Volunteers  ·  Admin →
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  7. Mileage and Elevation Gain modifications GH1474

    Although Leaders can change the mileage and elevation of a trip they took instead of using the default route/place data, they currently have to do this by editing the "activity." It would be one-step easier if this was possible on the same page as when you "close out" the activity. Can we duplicate that data input there as well as in the activity template?

    1 vote

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    0 comments  ·  Volunteers  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    You may now update the mileage and elevation gain when closing an activity in addition to the trip results, participant results and volunteer hours. We also improved the instructions on the roster page, so it shoudl be much clearer how to close an activity.

  8. Still Logged In as a Zope User GH1096

    A few folks have received a "Still Logged is as Zope User" message when logging out of the website. Please let us know if you are one of them. Thanks!

    Here is info that would be helpful to us if you experience this issue:

    • What device are you using (brand, model, etc.)

      • What browser and operating system you are using.
      • Was there anything odd about when you logged in?
      • From where did you log in (e.g. following a link in an email or bookmark/favorite that required log in or navigation directly to mountaineers.org.)?
      • What page were you on when you…
    1 vote

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    0 comments  ·  Volunteers  ·  Admin →
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    Cancelled  ·  Jeff Bowman responded

    We understand what causes this issue and it is only an issue with site admins. It has not been reported by anyone in several months.

  9. Change Color for links that those with higher permissions can see

    Can the colors on "hidden" menu options be changed? The red text on blue background is almost impossible to read.

    0 votes

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    0 comments  ·  Volunteers  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    On calendar views, we have white text on colored backgrounds with the background color denoting the state.

  10. Schedule quarterly meetings of all hiking committee leaders to coordinate the scheduling of hikes to match demonstrated demand. .

    We need to avoid both too few and too many hikes of the same type, to avoid both long waiting lists and the need to cancel for lack of signup.

    2 votes

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    Completed  ·  2 comments  ·  Volunteers  ·  Admin →
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  11. When regional chairs offer to help a member with something, follow through!

    I have a road trip to Zion coming up and would have liked to post as global activity. I have been a member for only one year so was unable to post. Tacoma Branch Chair offered to help any way he could and though I reached out twice, I received no follow through. Suggest:
    1. Changing rules for activity posts so those who have experience and good activities can communicate to others who may be interested in participating.
    2. If you are a in a lead position (regional chair) and offer your assistance, follow through to your membership community. It…

    1 vote

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    1 comment  ·  Volunteers  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    Chris corresponded with you about these issues. Please let us knwo if you need anything more.

  12. Add a short piece of text clarifying instructor sign up is always open GH1055

    Add a short piece of text indicating that instructors can register at any time for field trips on the field trip listing or near register portal

    2 votes

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    1 comment  ·  Volunteers  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    Text now shows on the course listing and in the “Find Instructor Opportunities” faceted search showing when reg opens to public and that instructor registration is open now.

  13. Add warning message for leader if they are double booking themselves GH1116

    Add a warning message for leaders that have a conflict with an activity they are adding at the point of choosing the route/place and date(s).

    2 votes

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    Completed  ·  0 comments  ·  Volunteers  ·  Admin →
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  14. Improve file upload and download: bulk/mutiple files and drag-and-drop

    Allow multiple files to be "bulk" upload and download from a folder. Allow drag-and-drop to upload one or more files to a folder.

    3 votes

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    4 comments  ·  Volunteers  ·  Admin →
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  15. Notification to Course or Activity Leaders when someone registers GH1289

    Many leaders have asked for the ability to get a notification of when someone signs up for their trip or course. At the same time, many people are feeling inundated with too many emails and would not want these added to their inbox. The ability to opt in or out of notifications like this when you set up a trip or course has been suggested so I am putting it into this forum to see how many people would like to invest time into developing a solution for this. If possible, maybe people would prefer the choice of either email…

    6 votes

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    Completed  ·  Garrett Arnold responded

    Leaders can now request to be notified when registrants register or cancel themselves from an activity listing. This option lives on the activity Edit form on the registration tab where you normally enter registration open and close date and enter the capacity for your activity.

  16. Improve Drill Down Navigation in Left Side Bar

    I waste a lot of time navigating up and down the hierarchy page-by-page. Certainly, the breadcrumbs and the navigation tree in the left side bar are a great help for more effecient navigation.

    Unfortunately, the left sidebar is somewhat limited because at certain levels the expand/collapse arrows no longer work. For example,when you encounter "committees", you cannot drill down further. Instead, you must move your attention to the body of the page and choose a committee from there. Then the hierarchy in the side bar miraculously expands and you can continue drilling down from there. (Until you reach another committees…

    1 vote

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    1 comment  ·  Volunteers  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    As you noted, one can now drill down at the committee level. We cannot do this for the branch “home page” because branches requested a home page style that did NOT include the left navigation panel. You do get the lefty navigation back once you’ve gone to the Branch News, Courses & Activities or About Us page.

  17. Volunteer Recognition Badges ~WebsiteContent

    We have Super Volunteer and Key Leader Badges. What other ideas do you have for volunteer recognition badges? This input, combined with our current and future website abilities will help us make the best decisions as we develop ways to recognize the hard work that our volunteers do.

    1 vote

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    4 comments  ·  Volunteers  ·  Admin →
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    Cancelled  ·  Jeff Bowman responded

    We shoudl do this as a survey to our volunteers. It’s too hard to get responses for this kind of a question here.

  18. 0 votes

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    Completed  ·  Jeff Bowman responded

    Activities can be scheduled for a route/place that has not been published, but only the author and staff can see it. All others will get an error. The more complete the content, the quicker we can review and publish. If you have an immediate need, please feel free to call our Member Services Team.

  19. Loosen up committee roster visibility GH1365

    Loosen up roster visibility so I can see rosters of other committees, branches. - from Focus Group

    0 votes

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    Cancelled  ·  Garrett Arnold responded

    We’ve not seen any interest in this at this time so cancelling this item at this time.

  20. Reduce number of clicks to access specific class rosters SD360

    Reduce number of clicks to access specific class roster- maybe allow users to "favorite" the classes they need to access often (esp for committee members who are not registered for the course in question). - Suggestion from Adam from Focus groups

    0 votes

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    Completed  ·  Garrett Arnold responded

    We have improved our new site wide search. Please check out the new search filters and let us know if there is anything else that would be useful.

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